Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?UntitledYour Entry into Service Integration

    The EXIN SIAM Foundation (SIAM-F) is an entry-level certification that validates your knowledge of Service Integration and Management (SIAM), the methodology for governing multiple IT service providers so they deliver as one seamless service. Awarded by EXIN, an internationally recognised examination institute, it is the first credential in the EXIN SIAM scheme and has no formal prerequisites. Invensis Learning's SIAM Foundation certification training in Taiwan prepares service management professionals to coordinate suppliers, govern end-to-end delivery and step into service integrator roles across the island's semiconductor, telecom, banking and IT services sectors. The programme is built around the current EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism. Delivered in live virtual and corporate formats, the course suits ITSM practitioners, sourcing and vendor managers, and ITIL-certified professionals working in multi-supplier environments. You gain a globally portable, lifetime credential and a clear, supported path from study to certified. Begin your SIAM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Taiwan, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Entry into Service Integration

    The EXIN SIAM Foundation (SIAM-F) is an entry-level certification that validates your knowledge of Service Integration and Management (SIAM), the methodology for governing multiple IT service providers so they deliver as one seamless service. Awarded by EXIN, an internationally recognised examination institute, it is the first credential in the EXIN SIAM scheme and has no formal prerequisites.

    Invensis Learning's SIAM Foundation certification training in Taiwan prepares service management professionals to coordinate suppliers, govern end-to-end delivery and step into service integrator roles across the island's semiconductor, telecom, banking and IT services sectors. The programme is built around the current EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism.

    Delivered in live virtual and corporate formats, the course suits ITSM practitioners, sourcing and vendor managers, and ITIL-certified professionals working in multi-supplier environments. You gain a globally portable, lifetime credential and a clear, supported path from study to certified. Begin your SIAM journey with Invensis Learning.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Taiwan, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured SIAM Foundation Certification training in Taiwan designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized SIAM Foundation course online materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led SIAM Foundation training in Taiwan by experienced trainers with relevant service integration and management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Taiwan

    • Flexible learning options available for professionals seeking SIAM Foundation training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to SIAM Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the SIAM Foundation certification program in Taiwan
    • Earn a SIAM Foundation certificate after successfully meeting the course requirement

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Taiwan
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate SIAM Foundation training program designed for team-based learning initiatives

    SIAM Foundation Certification Eligibility in TaiwanDo You Qualify for the SIAM Foundation Exam?

    SIAM Foundation has no formal prerequisites. It is open to anyone interested in service integration and multi-supplier service delivery:

    • Open to all professionals - no prior SIAM experience required.

    • Suitable for IT and service-management practitioners, service integrators, transformation leads, vendor managers, and consultants.

    • Familiarity with basic IT service-management concepts (e.g. ITIL) is helpful but not required.

    • Recommended for anyone working in or moving into a multi-supplier service environment.

    What You Gain from SIAM Foundation TrainingValue for Professionals and Teams

    For Individuals

    For Individuals

    SIAM Foundation training helps you understand and work within complex, multi-supplier IT environments. The credential suits ITSM practitioners, incident and service managers, sourcing and vendor managers, and ITIL-certified professionals who want to govern service delivery across several providers. Whether you are moving into a service integrator role, formalising your governance knowledge, or supporting a SIAM adoption in IT, telecom, banking or manufacturing, the course builds capabilities that Taiwan employers increasingly ask for.

    If you want a recognised, lifetime credential that proves you can coordinate suppliers and deliver end-to-end services, SIAM-F is a clear step forward. You gain structured knowledge of the SIAM framework, exam-focused preparation, and a supported route from learning to certification.

    • Earn a globally recognised EXIN credential in service integration
    • Stand out for scarce service integrator and multi-supplier roles
    • Understand how to govern many IT providers as one accountable service
    • Learn the SIAM ecosystem, roles, processes and governance structures
    • Complement your ITIL knowledge with multi-supplier expertise
    • Hold a lifetime credential that needs no renewal or re-examination
    • Position yourself for service delivery and integration roles in Taiwan
    • Gain a vendor-neutral qualification valued across sectors worldwide
    For Organizations

    For Organizations

    SIAM Foundation group training helps organisations build service integration capability by giving service management teams a common framework for coordinating suppliers. The training can be delivered for IT operations, sourcing and vendor management functions. For organisations running cloud, telecom and managed-service providers side by side, the course provides a scalable way to bring order and accountability to multi-supplier delivery.

    If your teams struggle to hold end-to-end accountability across many IT providers, SIAM group training creates a shared governance approach. Staff gain a standardised way to coordinate incidents, changes, service levels and suppliers across the ecosystem.

    • Builds a shared language for governing multiple IT suppliers
    • Improves end-to-end accountability across your provider ecosystem
    • Reduces duplication and value leakage in multi-sourcing
    • Strengthens supplier, tooling and process integration
    • Enables customised training aligned to your service model
    • Standardises SIAM practice across teams and business units
    • Provides flexible onsite and live virtual delivery for teams
    • Develops in-house service integration capability

    SIAM Foundation Exam Format in TaiwanWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    Exam ComponentDetails
    Exam NameSIAM Foundation
    Conducted ByEXIN
    Duration60 minutes
    Questions40 multiple-choice questions
    Passing Score65% (26 of 40)
    FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisOfficial SIAM Foundation syllabus
    Testing FormatEXIN online proctored or test center

    SIAM Foundation Certification Cost in Taiwan

    The total cost of earning the SIAM Foundation credential typically includes the fee for SIAM Foundation training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • Accredited EXIN-aligned SIAM Foundation training and digital courseware
    • Practice questions and full-length SIAM Foundation mock exams
    • Exam-focused guidance designed to improve first-attempt readiness on the SIAM Foundation paper
    • The SIAM Foundation training cost in Taiwan is TWD 44640

    Exam Cost:

    • EXIN SIAM Foundation exam fee paid to EXIN
    • Online proctored or test centre delivery via the EXIN candidate portal
    • Lifetime-valid EXIN SIAM Foundation credential - no renewal required
    • Most Invensis Learning packages bundle the EXIN exam voucher

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your Service Management Career in TaiwanRoles, Demand and Earning Upside

    Service integration is becoming a distinct career in Taiwan as enterprises run cloud, telecom and managed-service suppliers side by side. Semiconductor, telecom, banking and IT services employers increasingly want professionals who can govern multiple providers as one service, from Service Delivery Manager to Head of IT Service Management. With the managed services segment leading IT outsourcing growth in 2026, here is what the market is telling us right now.

    NT$1.5M

    Average IT service manager pay, Taiwan

    per year, SalaryExpert and Glassdoor 2026

    8.7%

    IT outsourcing market growth, Taiwan

    2024-2029 CAGR, Statista

    US$5.16bn

    IT outsourcing market by 2029

    Statista forecast

    12.6%

    Digital transformation growth

    2024-2030 CAGR, 6Wresearch

    SECTORS HIRING

    • —Semiconductor and High-Tech Manufacturing
    • —Telecommunications and Data Centres
    • —Banking, Financial Services and Insurance
    • —IT Services and Systems Integration
    • —Government and Public Sector
    • —Healthcare and Life Sciences

    GROWTH TRENDS

    • —Managed services segment leading IT outsourcing growth in 2026
    • —Multi-vendor cloud adoption raising service integration demand
    • —AI Basic Act and NT$320bn national AI plan driving governance needs
    • —Data-centre capacity expanding at around 9% a year
    • —Enterprises coordinating more IT suppliers than ever before
    • —Shortage of professionals skilled in multi-supplier integration

    Sources: Statista, 6Wresearch, SalaryExpert, Glassdoor, Michael Page (Taiwan) 2026.

    Market Forces Driving SIAM Demand in Taiwan

    Multi-Supplier Sprawl

    Taiwan enterprises run cloud, telecom and managed-service vendors in parallel, but few have a service integrator layer to hold end-to-end accountability, the exact gap SIAM is built to close.

    SIAM builds end-to-end governance skills

    Cloud and AI Vendor Complexity

    Rapid cloud and AI adoption, backed by a NT$320bn national plan, multiplies the number of IT suppliers, and organisations need SIAM governance to keep services joined up.

    SIAM builds supplier coordination skills

    Governance and Compliance Pressure

    Taiwan's AI Basic Act, enacted in 2025, and tightening data rules demand clear accountability across providers, which SIAM structures and boards are designed to provide.

    SIAM builds structured governance skills

    Service Integration Talent Shortage

    Taiwan has deep engineering talent but few professionals trained in multi-supplier service integration, making SIAM-certified staff scarce and sought after.

    SIAM makes certified professionals stand out

    Cost and Value Pressure

    Margin discipline pushes firms to optimise their supplier mix. SIAM practices help cut duplication and value leakage while improving end-to-end service value.

    SIAM builds portfolio optimisation skills

    Fragmented Tooling and Data

    Telecoms, banks and manufacturers struggle to integrate ITSM tools and data across vendors. SIAM addresses tooling, data standards and reporting head on.

    SIAM builds tooling and data integration skills

    Sources: Statista, 6Wresearch, Invest Taiwan, NSTC (AI Basic Act); Michael Page, Glassdoor (Taiwan) 2026.

    SIAM Foundation is more than a credential. It is a way to lead in Taiwan's multi-supplier IT world. Join professionals who bring order and accountability to complex service ecosystems. Start your journey today.

    Your Taiwan Career Transformation

    Your Before and After with SIAM Foundation

    The Career Shift This Credential Delivers

    Taiwan's IT services market is expanding with cloud, AI and data-centre investment, and employers increasingly separate professionals who can govern multi-supplier delivery from those who cannot. Here is which side of that line you want to be on.

    Today

    Pay capped in single-tower IT support roles in the local market

    After SIAM

    Service delivery and integration roles in Taiwan pay well above entry IT bands

    Today

    Passed over for roles that list SIAM or service integration

    After SIAM

    Eligible for service integrator roles across semiconductor, telecom and BFSI

    Today

    Confident running incidents, but not multi-supplier governance

    After SIAM

    Fluent in coordinating incidents, changes and SLAs across many providers

    You earn your SIAM Foundation

    Before

    Service governance depends on informal know-how, not a recognised method

    Now you have

    A globally recognised EXIN credential in service integration

    Before

    Limited to single-supplier or in-house service roles

    Now you have

    A route into service integrator and multi-supplier governance roles

    Before

    Focused on running one service, not the whole supply chain

    Now you have

    The skills to govern services across many providers end to end

    Before

    Recognition tied to one employer or one toolset

    Now you have

    A vendor-neutral credential that travels across sectors in Taiwan and beyond

    "As Taiwan's enterprises juggle more IT suppliers than ever, the professionals who can integrate them into one accountable service are the ones who get promoted."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: SalaryExpert, Glassdoor, Michael Page (Taiwan) 2026.

    How to Get SIAM Foundation Certified in TaiwanStep-by-Step Certification Process

    The SIAM Foundation certification path in Taiwan is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Step 1

    Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2

    Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3

    Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4

    Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5

    Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6

    Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Comparison questions between SIAM and frameworks like ITIL or COBIT are a recurring feature across the exam.

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    Skills You Will Build in SIAM Foundation TrainingCapabilities for Multi-Supplier Environments

    This SIAM Foundation training gives you the practical knowledge to work in and govern multi-supplier IT environments. By the end, you can explain the SIAM ecosystem, apply its roles and processes, and support a SIAM implementation across an organisation.

    Understand the SIAM Ecosystem

    Explain what Service Integration and Management is, why it exists, and how the customer organisation, service integrator and service provider layers work together to deliver end-to-end services.

    Structure a Multi-Supplier Model

    Compare the four service integrator sourcing options, internal, external, hybrid and lead supplier, and follow the discovery, plan and build, implement, and run and improve roadmap for adopting SIAM.

    Apply SIAM Roles and Governance

    Map the roles across the three SIAM layers, from the SIAM Manager to service and process owners, and understand the governance boards that keep accountability clear across organisations.

    Coordinate SIAM Practices

    Use collaboration, tooling and data integration, performance management and supplier management practices to keep competing providers working towards shared, end-to-end outcomes.

    Integrate Processes Across Providers

    Coordinate incident, problem, change and service level management across multiple suppliers so end-to-end services stay reliable and accountable in a SIAM ecosystem.

    Manage Risks and Framework Alignment

    Recognise the cultural, governance and commercial risks of SIAM, and see how it aligns with ITIL, COBIT, ISO/IEC 20000, Agile and DevOps in a real service environment.

    Who Should TakeSIAM Certification Training in Taiwan?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    TWD 44640

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Taiwan seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    TWD 44640

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for SIAM Foundation Training in TaiwanLearn from Certified Experts

    Invensis Learning delivers accredited, instructor-led SIAM Foundation training for professionals and teams across Taiwan. As an authorised EXIN partner, we combine certified trainers, EXIN-aligned courseware and flexible live virtual and corporate formats with dedicated learner support before, during and after your course. Whether you enrol as an individual or plan training for your team, we focus on practical understanding, real-world multi-supplier scenarios, and a supported path from study to the EXIN SIAM Foundation exam.

    • Authorised EXIN training partner delivering accredited SIAM courseware
    • Certified, experienced trainers with real ITSM and multi-supplier expertise
    • Online (live virtual) and in-house corporate delivery options
    • EXIN-aligned content mapped to the current SIAM Foundation exam
    • Practice questions and mock tests to build exam readiness
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations
    • Scalable delivery for teams across Taiwan and global locations

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in TaiwanInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Taiwan

    Grand Hyatt Hotel, 2, Songshou Road, Xicunli, Xinyi District, Xinyi Business District, Taipei City, 11051, Taiwan

    SIAM Foundation Training Location in Taiwan

    W Hotel Taipei, 10, Section 5, Zhongxiao East Road, Xingya Li, Xinyi District, Xingya, Taipei City, 110, Taiwan

    corporate banner

    SIAM Foundation Training for Taiwan TeamsUpskill Your Team

    Untitled

    • Tailored SIAM training for teams managing multiple IT suppliers
    • Flexible onsite, live virtual or hybrid delivery across Taiwan
    • Schedules aligned to your team's availability
    • Role-based examples from semiconductor, telecom and BFSI settings
    • Certified EXIN-aligned trainers with ITSM experience
    • Progress tracking and learner support for groups
    • Scalable delivery for local and regional teams

    Leading Organisations

    Chunghwa TelecomTSMCAcerASUSFar EasToneCathay Financial

    What Our Learners Say

    Untitled

    The SIAM Ecosystem Finally Made Sense

    "The training finally made the SIAM ecosystem click for me. I now understand how the service integrator layer holds our suppliers accountable, and I passed the EXIN exam on my first sitting."

    Chen Wei-Ting

    Service Desk Team Lead

    Untitled

    0/0

    A Great Next Step After ITIL

    "As someone who already held ITIL Foundation, this course was the perfect next step. The trainer used real multi-supplier examples, and the mock tests prepared me well for the 40-question exam."

    Lin Shu-Fen

    IT Service Delivery Analyst

    Untitled

    0/0

    Directly Relevant to My Daily Work

    "I coordinate incidents across three external providers, and the SIAM processes I learned here map directly to my day job. The sessions were practical and easy to follow."

    Wang Chih-Hao

    Incident Manager

    Untitled

    0/0

    A Shared Language for Our Suppliers

    "We trained a mixed team of service and vendor managers. Everyone now shares a common language for governing our suppliers, and the customised, EXIN-aligned delivery fitted our schedule well."

    Huang Mei-Ling

    IT Training Manager, Semiconductor Sector

    Untitled

    0/0

    Better Governance Across Our Providers

    "Our multi-sourced IT setup was hard to govern. After the group training, our team applies SIAM roles and governance boards with far more confidence, and coordination across providers has improved."

    Tsai Yung-Chi

    Head of IT Operations, Financial Services

    Untitled

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    Frequently Asked QuestionsHere's everything you may ask...

    The EXIN SIAM Foundation is an entry-level certification that validates your knowledge of Service Integration and Management (SIAM), the discipline of governing multiple IT service providers so they deliver as one end-to-end service. Awarded by EXIN, it is the first credential in the EXIN SIAM scheme and is open to all.

    General

    What is the EXIN SIAM Foundation certification?

    The EXIN SIAM Foundation is an entry-level certification that validates your knowledge of Service Integration and Management (SIAM), the discipline of governing multiple IT service providers so they deliver as one end-to-end service. Awarded by EXIN, it is the first credential in the EXIN SIAM scheme and is open to all.

    Is SIAM Foundation worth it for professionals in Taiwan?

    Yes. As Taiwan's enterprises run more cloud, telecom and managed-service suppliers in parallel, employers in semiconductor, telecom and financial services increasingly value professionals who can govern multi-supplier delivery. Certified service integrators remain scarce, which supports strong demand. Talk to a learning advisor to plan your path.

    Who should take SIAM Foundation training?

    SIAM Foundation suits IT service management professionals, sourcing and vendor managers, service integrator staff and ITIL-certified practitioners working in multi-supplier environments. There are no formal prerequisites, so it is open to anyone wanting to understand service integration.

    What is SIAM?

    Service Integration and Management (SIAM) is a methodology for environments where several service providers deliver IT services to one customer organisation. It introduces a service integrator layer that coordinates providers to ensure end-to-end accountability and consistent service quality.

    Do I need ITIL before taking SIAM Foundation?

    No. ITIL certification is not a prerequisite for SIAM Foundation. Familiarity with basic ITSM concepts, such as from ITIL Foundation, makes the content easier to absorb, and many SIAM practitioners hold ITIL Foundation alongside the SIAM credential.

    How long is the SIAM Foundation certification valid?

    The SIAM Foundation certification is valid for lifetime. It does not expire, and no renewal, re-examination or continuing education is required once you pass the exam.

    Pricing

    How much does SIAM Foundation training cost in Taiwan?

    SIAM Foundation training fees in Taiwan are available on request and vary by format and whether the EXIN exam voucher is bundled. The fee typically covers EXIN-aligned courseware, practice questions and trainer support. Request a quote for current pricing in your preferred format.

    What is included in the course fee?

    The training fee usually includes EXIN-aligned courseware, practice questions, mock tests, trainer-led sessions and learner support. Whether the exam voucher is included varies by package, so confirm exactly what is bundled when you request a quote.

    Is the EXIN exam fee included in the training price?

    It depends on the package. The EXIN SIAM Foundation exam is often bundled with accredited training, but pricing varies by region and channel. Ask your learning advisor whether your chosen package includes the exam voucher.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with tailored schedules and volume-based pricing for teams and departments. Contact us for a group quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What if I do not pass the SIAM Foundation exam first time?

    You can re-sit the EXIN SIAM Foundation exam if you do not pass, and a re-examination fee may apply. Our trainers support your preparation with practice questions and mock tests so you go in exam-ready. Confirm the current re-sit policy with EXIN.

    What is the format of the SIAM Foundation exam?

    The EXIN SIAM Foundation exam is a closed-book, multiple-choice examination with 40 single-answer questions. You have 60 minutes to complete it, and it is delivered online with proctoring or at an EXIN accredited test centre.

    What is the passing score for SIAM Foundation?

    The passing score is 65%, which means answering at least 26 of the 40 questions correctly. There are no prerequisites required to sit the exam.

    What topics does the SIAM Foundation exam cover?

    The exam covers seven topic areas per the EXIN SIAM Foundation Examination Specification: introduction to SIAM, the implementation roadmap, roles and responsibilities, SIAM practices, supporting processes, challenges and risks, and SIAM alongside other practices.

    Which standard is the SIAM Foundation exam based on?

    The exam is based on the current EXIN SIAM Foundation Examination Specification, aligned to the SIAM Body of Knowledge (SIAM BoK) published by Scopism. Our courseware is mapped to this specification so your study matches the exam.

    Where can I take the SIAM Foundation exam in Taiwan?

    You can take the exam online through EXIN's proctored system from home or office, or at an EXIN accredited test location. It is usually arranged as part of an accredited training package.

    Course Content

    Can a beginner take the SIAM Foundation course?

    Yes. SIAM Foundation is an entry-level course with no formal prerequisites, so beginners can take it. Basic familiarity with IT service management helps, and our trainers guide you through every concept from the ground up.

    What will I learn in the SIAM Foundation course?

    You will learn the SIAM ecosystem and principles, the three-layer model, the four service integrator sourcing options, SIAM roles and governance, integrated processes across suppliers, and how SIAM aligns with ITIL, COBIT and ISO/IEC 20000.

    How long is the SIAM Foundation training?

    The programme runs for around 16 hours, typically delivered over two full days or four half-days. It prepares you for the 40-question EXIN exam and builds practical, multi-supplier knowledge you can apply at work.

    What learning materials are provided?

    You receive EXIN-aligned courseware, references to the SIAM Body of Knowledge, practice questions, mock tests and topic-wise quizzes. These help you revise each topic area and build exam readiness.

    Are there practice tests included?

    Yes. The course includes practice questions and mock exams mapped to the EXIN SIAM Foundation Examination Specification, helping you identify weak areas before the real exam.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website and choose an upcoming live virtual batch or corporate schedule. Once enrolled, you receive access to schedules, courseware and learning resources. Talk to a learning advisor to find the next batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training and customised corporate group training for teams. Both are delivered by EXIN-aligned trainers, so you can pick the format that fits your schedule.

    What are the eligibility requirements to enrol?

    There are no formal eligibility requirements. SIAM Foundation is open to all, with no prior SIAM or ITSM certification needed, so anyone working in or with multi-supplier IT environments can enrol.

    Can I reschedule my enrolment to another batch?

    Yes. You can reschedule or transfer to another batch under our flexible enrolment options. Contact support and we will arrange a suitable date for you.

    What support do I get after the training?

    You receive post-training email support and exam guidance from our team. Trainers help clarify concepts and prepare you for the EXIN SIAM Foundation exam. Reach out to a learning advisor for your next steps.