Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge?UntitledYour Fast Track from ITIL 4 to ITIL 5

    The ITIL (Version 5) Foundation Bridge (ITIL 5 Bridge) is a transition qualification from AXELOS (PeopleCert) that updates your ITIL 4 Foundation credential to the current fifth edition of ITIL. This ITIL 5 Foundation Bridge certification training in Thailand is built for practising ITSM professionals who already hold ITIL 4 Foundation and want to move to ITIL 5 without repeating what they already know. Delivered as a focused one-day programme, the course covers only what is new, changed and updated in ITIL Version 5: the product and service lifecycle, the evolved ITIL Value System, value stream management, digital and AI-enabled service delivery, and the enhanced value co-creation model. Pass the 20-question Bridge exam and you hold the ITIL 5 Foundation credential, the same outcome as sitting the full ITIL 5 Foundation exam. Across Bangkok's banks, telecoms and IT services employers, ITIL remains the common language of service management, so keeping your credential current keeps you competitive. Start your ITIL 5 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Thailand, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge?Your Fast Track from ITIL 4 to ITIL 5

    The ITIL (Version 5) Foundation Bridge (ITIL 5 Bridge) is a transition qualification from AXELOS (PeopleCert) that updates your ITIL 4 Foundation credential to the current fifth edition of ITIL. This ITIL 5 Foundation Bridge certification training in Thailand is built for practising ITSM professionals who already hold ITIL 4 Foundation and want to move to ITIL 5 without repeating what they already know.

    Delivered as a focused one-day programme, the course covers only what is new, changed and updated in ITIL Version 5: the product and service lifecycle, the evolved ITIL Value System, value stream management, digital and AI-enabled service delivery, and the enhanced value co-creation model. Pass the 20-question Bridge exam and you hold the ITIL 5 Foundation credential, the same outcome as sitting the full ITIL 5 Foundation exam.

    Across Bangkok's banks, telecoms and IT services employers, ITIL remains the common language of service management, so keeping your credential current keeps you competitive. Start your ITIL 5 journey with Invensis Learning.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Thailand, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation Bridge certification training in Thailand designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation Bridge certification program in Thailand
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Thailand

    • Flexible learning options available through ITIL 5 Foundation Bridge training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation Bridge
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation Bridge exam prep training in Thailand
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Thailand
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation Bridge training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Bridge Certification Eligibility in ThailandDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    The ITIL (Version 5) Foundation Bridge Course is designed specifically for professionals who already hold the ITIL 4 Foundation certification. Only ITIL 4 certified professionals are eligible to enroll in this bridge training, as the course focuses exclusively on the updates and changes introduced in Version 5. If you hold an ITIL v3 certification, you should enroll in the ITIL (Version 5) Foundation Certification Course instead of the bridge program. The full Foundation course is recommended for v3-certified professionals to ensure complete alignment with the latest framework requirements and terminology.

    What You Gain from the ITIL 5 BridgeBenefits for You and Your Team

    For Individuals

    For Individuals

    The ITIL 5 Bridge helps ITIL 4 Foundation holders update their knowledge and credential to the latest edition in a single training day. It suits service desk leads, incident and problem managers, IT operations staff and ITSM consultants who need to stay current. Whether you are keeping your own credential relevant, meeting an employer requirement, or preparing to advise on ITIL 5 adoption, the training builds confidence in the new and changed concepts without re-teaching ITIL 4.

    If you want a recognised, current ITIL credential with the least disruption to your schedule, the Bridge is the efficient route. You gain ITIL 5 fluency, exam preparation, and a globally respected qualification that employers across Thailand and beyond value.

    • Updates your ITIL 4 credential to the current ITIL 5 Foundation in just one day
    • Delivers the full ITIL 5 Foundation credential on passing the Bridge exam
    • Builds fluency in the product and service lifecycle new to ITIL 5
    • Strengthens your grasp of value stream management and the evolved ITIL Value System
    • Keeps you competitive for ITSM roles across Thailand's banking, telecom and IT sectors
    • Provides a globally recognised AXELOS (PeopleCert) qualification
    • Prepares you for the 20-question, closed-book Bridge exam with confidence
    • Positions you to lead ITIL 5 adoption in digital and AI-enabled environments
    For Organizations

    For Organizations

    Group training on the ITIL 5 Bridge lets organisations move an entire ITSM team from ITIL 4 to ITIL 5 efficiently, one training day per person rather than full Foundation retraining. It is ideal for service management functions, IT operations teams and PMOs standardising on the current framework. For employers modernising IT service delivery, the Bridge creates a shared ITIL 5 vocabulary and a consistent approach to lifecycle, value streams and digital service management.

    If your organisation has adopted ITIL 4 and now needs to transition to ITIL 5, group Bridge training is the fastest, most cost-effective path. Teams gain a common language for service value, governance and continual improvement across business units.

    • Transitions your whole ITSM team to ITIL 5 in a single day per person
    • Standardises current ITIL practice across service desk, operations and PMO
    • Builds a shared ITIL 5 vocabulary for value streams and the service lifecycle
    • Aligns IT service delivery with digital and AI-enabled ways of working
    • Enables customised, onsite or live virtual delivery for teams in Thailand
    • Reduces retraining cost versus full ITIL 5 Foundation courses
    • Supports credential currency for audit, procurement and client requirements
    • Improves collaboration and continual improvement across the organisation

    ITIL V5 Foundation Exam Format in ThailandWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation Bridge
    Conducted ByPeopleCert
    Exam Duration30 minutes
    Number of Questions20 multiple-choice questions
    Passing Score13 out of 20 (65%)
    Exam TypeClosed-book examination
    Testing BasisITIL V5 Foundation Bridge syllabus
    Testing FormatPeopleCert online proctored or test center

    ITIL V5 Foundation Bridge Certification Cost in Thailand

    The total cost of getting ITIL V5 Foundation Bridge certified in Thailand includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation Bridge certification training in Thailand delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation Bridge syllabus and best practices
    • Structured ITIL 5 Foundation Bridge exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL (Version 5) Foundation Bridge training cost in Thailand is THB 17990

    Exam Cost:

    • PeopleCert ITIL V5 Foundation Bridge exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation Bridge certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where ITIL 5 Can Take Your Career in ThailandRoles, Demand and Pay

    ITIL remains the common service management language across Thailand's banks, telecoms, IT services firms and government agencies, so an up-to-date ITIL 5 credential keeps you visible for the roles that matter. Demand runs from service desk and incident management through to service delivery and IT service management leadership, and here is what the market is showing right now.

    ฿1.0M

    Average IT Manager salary, Thailand

    per year, PayScale 2026

    ฿1.3M

    Service Delivery Manager salary, Thailand

    per year, PayScale

    6,500+

    Open IT roles listed, Thailand

    Glassdoor 2026

    ~9% CAGR

    IT outsourcing market growth

    to 2027, industry data

    SECTORS HIRING

    • —Banking, Financial Services and Insurance
    • —Telecommunications and Digital Services
    • —IT Services, Outsourcing and GCCs
    • —Retail, E-commerce and Consumer
    • —Government and Public Sector
    • —Manufacturing and Automotive

    GROWTH TRENDS

    • —Thailand 4.0 policy accelerating digital government and services
    • —IT outsourcing market growing around 9% a year to 2027
    • —Bangkok emerging as a Southeast Asian tech offshoring hub
    • —Banking digital transformation raising ITSM maturity demand
    • —Cloud and AI adoption pushing service management modernisation
    • —ITIL knowledge listed on senior IT operations roles

    Sources: PayScale, Glassdoor, Jobsdb, Michael Page (Thailand) 2026; ensun IT outsourcing market data.

    Why ITIL 5 Skills Are in Demand Across Thailand

    Credential Currency Gap

    Many Thai ITSM professionals still hold ITIL 4, while employers increasingly expect the current edition. The Bridge closes that gap in a single training day.

    The Bridge updates ITIL 4 holders to ITIL 5

    Digital Transformation Pressure

    Thailand 4.0 and rapid digital government and banking programmes demand teams fluent in modern, lifecycle-based service management, exactly where ITIL 5 focuses.

    ITIL 5 focuses on modern service delivery

    AI and Cloud Complexity

    Cloud, multi-supplier and AI-enabled delivery are now the norm in Bangkok's IT functions, and ITIL 5 explicitly addresses managing this growing complexity.

    ITIL 5 addresses digital and AI complexity

    Banking and Regulatory Demand

    BFSI employers run tightly governed IT operations, and up-to-date ITIL knowledge supports the incident, problem and change discipline auditors and regulators expect.

    ITIL 5 strengthens governed IT operations

    Outsourcing Hub Growth

    As Thailand's IT outsourcing market grows around 9% a year, providers need staff certified on the latest service management framework to win and deliver work.

    Current ITIL skills win outsourcing work

    Scarce Up-To-Date ITSM Talent

    The talent pool is deep in general IT support but thinner in professionals holding a current ITIL credential, making ITIL 5 holders stand out.

    ITIL 5 holders stand out to employers

    Sources: ensun, Jobsdb, Glassdoor (Thailand) 2026; Thailand Board of Investment and Thailand 4.0 policy.

    An up-to-date ITIL credential keeps you and your team ready for Thailand's digital service economy. Move to ITIL 5 with Invensis Learning and stay current. Start today.

    Your Thailand Career Transformation

    Your Move from ITIL 4 to ITIL 5

    See the Difference It Makes

    Thailand's IT service employers are steadily moving to the current edition of ITIL, and they increasingly separate professionals with a live, up-to-date credential from those holding an older one. Here is which side of that line you want to be on.

    Today

    Competing for ITSM roles with an older credential edition

    After ITIL 5

    Positioned for service delivery and ITSM roles paying up to ฿1.3M+ in Thailand

    Today

    Confident in ITIL 4 but not the new ITIL 5 additions

    After ITIL 5

    Fluent in digital, AI-enabled and lifecycle-based service management

    Today

    A one-day gap keeps you from the current credential

    After ITIL 5

    Certified in a single training day without full Foundation retraining

    You earn your ITIL 5

    Before

    Your credential still reflects ITIL 4, not the current edition

    Now you have

    A current ITIL 5 Foundation credential recognised worldwide

    Before

    Limited fluency in ITIL 5 lifecycle and value stream concepts

    Now you have

    Command of the product and service lifecycle and value streams

    Before

    Harder to evidence current knowledge to employers and clients

    Now you have

    Proof of up-to-date ITSM knowledge for audits and client bids

    Before

    Credential currency slips as the market adopts ITIL 5

    Now you have

    A qualification aligned to the latest AXELOS ITIL syllabus

    "As Thailand's IT teams adopt the latest edition of ITIL, a current credential is quickly becoming the line between keeping pace and falling behind."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: PayScale, Glassdoor, Jobsdb (Thailand) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in ThailandStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Thailand is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Thailand is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Step 1

    Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Thailand is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2

    Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3

    Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4

    Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5

    Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6

    Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.

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    Skills You Will Build on the ITIL 5 BridgeNew and Updated ITIL 5 Concepts

    You will learn what is new, changed and updated in ITIL 5 compared with ITIL 4, across the five official topic areas. The Bridge builds targeted capability quickly, so you can apply the latest ITIL concepts in your own service management role.

    Identify Key ITIL 5 Enhancements

    Recognise what has changed since ITIL 4, including new structural updates, refined concepts and updated terminology, so you can communicate confidently in an ITIL 5 environment.

    Apply the Product and Service Lifecycle

    Work with the ITIL 5 product and service lifecycle, from Discovery and Design through Build, Operation, and Delivery and Support, as the organising structure for digital service management.

    Manage Digital and AI-Enabled Services

    Understand how ITIL 5 addresses modern digital, cloud and AI-enabled environments, and how growing complexity shapes the management of digital products and services.

    Use Value Streams and the ITIL Value System

    Apply value stream mapping and management and the evolved ITIL Value System to connect strategy to delivery and track measurable, outcome-focused results.

    Speak the Updated ITIL 5 Language

    Use the new, renamed and redefined terminology and core concepts of ITIL 5 to collaborate clearly with teams, partners and stakeholders at different stages of adoption.

    Integrate ITIL 5 into Daily Practice

    Fold the enhanced value co-creation model and updated practices into your existing ITIL 4 knowledge to improve collaboration, performance and service outcomes.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Thailand?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    THB 17990

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

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    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

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    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

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    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    THB 17990

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for ITIL 5 Bridge Training in ThailandYour Trusted ITSM Partner

    As a trusted ITIL 5 Foundation Bridge training company in Thailand, Invensis Learning is a PeopleCert Accredited Training Organization delivering the ITIL 5 Foundation Bridge as a focused, instructor-led programme for individuals and teams across Thailand. Our courses combine accredited trainers, AXELOS-aligned courseware, flexible delivery and dedicated learner support. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around practical understanding, exam readiness and real workplace application.

    • PeopleCert Accredited Training Organization for the ITIL 5 Foundation Bridge
    • Accredited, experienced trainers with real ITSM delivery expertise
    • Courseware aligned to the official AXELOS ITIL Foundation Bridge Version 5 syllabus
    • Flexible formats: live online, classroom and onsite corporate training
    • Bridge exam preparation with practice questions and mock exams
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Trusted by professionals and organisations across Thailand and worldwide

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in ThailandInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Thailand

    Four Seasons Resort Koh Samui, 219 Moo 5 Surat Thani Angthong, 84140, Thailand

    ITIL V5 Foundation Bridge Training Location in Thailand

    Silavadee Resort, 208/66 Ko Samui District, Surat Thani 84310, Thailand

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    Corporate ITIL 5 Bridge Training in ThailandUpskill ITSM Teams

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    • Transition entire ITSM teams from ITIL 4 to ITIL 5 efficiently
    • Customised schedules aligned to your team's availability
    • Flexible onsite, live virtual or hybrid delivery in Thailand
    • Accredited trainers with practical service management experience
    • Role-based examples relevant to your industry and operations
    • Dedicated coordination and learner support for group training
    • Scalable delivery for teams across Bangkok and the wider region

    Leading Organisations

    KasikornbankSiam Commercial BankTrue CorporationAISPTTCentral Group

    What Our Learners Say

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    An Efficient Update to ITIL 5

    "The Bridge was exactly what I needed to move from ITIL 4 to ITIL 5 without sitting through content I already knew. The trainer focused on the product and service lifecycle and value streams, and I passed the exam first time."

    Somchai Wattana

    Incident Manager

    Untitled

    0/0

    Clear, Practical and Quick

    "One focused day and I had my ITIL 5 Foundation credential. The mock questions matched the real 20-question format well, and the sessions made the updated ITIL 5 language easy to apply on my service desk."

    Napaporn Srisai

    Service Desk Team Lead

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    Keeps My Advice Current

    "As a consultant I need to hold the current credential to stay credible with clients. This training brought me up to speed on the digital and AI-enabled parts of ITIL 5 and the enhanced value creation approach."

    Anurak Phueng

    ITSM Consultant

    Untitled

    0/0

    Whole Team Transitioned Smoothly

    "We moved our whole service management team to ITIL 5 in a single day each, with no full Foundation retraining. Invensis Learning handled scheduling around our shifts and gave us a shared ITIL 5 vocabulary across the function."

    Kittipong Chai

    IT Operations Director, Telecom Sector

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    Reliable Corporate Delivery

    "The corporate Bridge programme was well organised and aligned to the official syllabus. Our staff kept their credentials current for audit and client requirements, and the trainers tailored examples to our banking operations."

    Pornthip Rattana

    Head of Learning and Development, Banking Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is a transition qualification from AXELOS (PeopleCert) that updates ITIL 4 Foundation holders to the current fifth edition of ITIL. It focuses only on what is new and changed in ITIL 5, so you gain the ITIL 5 Foundation credential without repeating ITIL 4 content.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is a transition qualification from AXELOS (PeopleCert) that updates ITIL 4 Foundation holders to the current fifth edition of ITIL. It focuses only on what is new and changed in ITIL 5, so you gain the ITIL 5 Foundation credential without repeating ITIL 4 content.

    Who should take the ITIL 5 Bridge in Thailand?

    The Bridge is for professionals who already hold ITIL 4 Foundation and want to update their credential to ITIL 5. It suits service desk leads, incident and problem managers, IT operations staff and ITSM consultants across Thailand's banking, telecom and IT services sectors.

    Is the ITIL 5 Foundation Bridge worth it?

    Yes. Thai employers increasingly expect the current edition of ITIL, and the Bridge gives you a globally recognised ITIL 5 Foundation credential in a single training day. It keeps you competitive for service delivery and ITSM roles that can pay well beyond 1M baht a year.

    What credential do I receive after passing?

    Passing the Bridge exam grants the ITIL 5 Foundation credential, the same outcome as sitting the full ITIL 5 Foundation exam. It also enables progression to higher ITIL 5 qualifications.

    How long is the certification valid?

    The ITIL 5 Foundation credential is valid for three years. You renew it by earning 60 CPD points within the three-year cycle or by passing a higher ITIL 5 qualification.

    Is the ITIL 5 Bridge recognised internationally?

    Yes. PeopleCert operates in over 200 countries, and the ITIL 5 Foundation credential earned through the Bridge is globally recognised and equivalent to the full ITIL 5 Foundation.

    Pricing

    How much does ITIL 5 Bridge training cost in Thailand?

    Training fees vary by format and provider, so pricing is available on request. The PeopleCert exam fee is billed separately and varies by region and channel. Contact us for a quote tailored to your needs.

    What is included in the course fee?

    The training fee typically includes AXELOS-aligned courseware, practice questions, mock exams, learner support and a course completion certificate. Confirm whether the Bridge exam voucher is included when you enrol.

    Is the exam fee included in the training price?

    The PeopleCert exam fee may be bundled or billed separately depending on the package. Verify current inclusion and exam pricing when you request a quote, as PeopleCert pricing varies by region and channel.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing to transition whole ITSM teams to ITIL 5. Ask about corporate pricing for your team.

    What payment options are available?

    We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The Bridge exam is closed book with single-answer multiple-choice questions, based on the official ITIL Foundation Bridge Version 5 syllabus from AXELOS (PeopleCert). It focuses only on what is new or changed in ITIL 5 relative to ITIL 4.

    How many questions are on the exam and how long is it?

    The exam has 20 questions and a time limit of 30 minutes. It is delivered online with PeopleCert OnVUE proctoring, available 24/7, or at an authorised test centre.

    What is the passing score for the ITIL 5 Bridge exam?

    You need 65% to pass, which is 13 correct answers out of 20. Focus on the five official topic areas covering what is new and changed in ITIL 5.

    What are the prerequisites for the Bridge exam?

    You must hold ITIL 4 Foundation (or an accepted equivalent) to take the Bridge. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation qualification instead.

    What if I do not pass the first time?

    You can re-sit the exam. Our training includes practice questions and mock exams to prepare you for the 20-question format, and our team can guide you on re-sit booking with PeopleCert.

    Course Content

    What does the ITIL 5 Bridge course cover?

    The course covers five official topic areas: key enhancements in ITIL 5, digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice. It teaches only what is new since ITIL 4.

    What is new in ITIL 5 compared with ITIL 4?

    ITIL 5 introduces the product and service lifecycle, value stream mapping and management, an evolved ITIL Value System, a stronger digital and AI focus, and an updated value co-creation model that adds experience and sustainability.

    Do I need prior experience to take this course?

    You need ITIL 4 Foundation knowledge, as the Bridge assumes it and does not re-teach it. The one-day programme is designed for practising ITSM professionals updating to the current edition.

    How long is the training programme?

    The Bridge is delivered in one day of instructor-led training, totalling around eight hours. It covers only the new and updated ITIL 5 content, so no full Foundation retraining is required.

    What learning materials are provided?

    You receive AXELOS-aligned courseware, industry case studies illustrating the ITIL 5 changes, practice questions and mock exams to prepare for the Bridge exam.

    Enrollment

    How do I enrol in the ITIL 5 Bridge course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can pick the format that fits your schedule in Thailand.

    How soon can I start?

    New batches run regularly across live virtual and classroom formats. See upcoming schedules or speak with an advisor to find the next available Bridge session that suits you.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.