Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is ITIL 5 Foundation?UntitledYour Route into Modern Service Management

    The ITIL 5 Foundation (ITIL 5-F) certification is the entry-level qualification in the ITIL 5 scheme, governed by AXELOS and awarded by PeopleCert. It introduces digital product and service management, the ITIL Value System, and the practices that help organisations create, deliver and continually improve value. ITIL 5 Foundation certification training in Lodz gives professionals a modern, internationally respected credential. Built on the current ITIL 5 (Version 5.0) syllabus, the programme suits IT staff, service desk analysts, DevOps practitioners, digital product owners and business professionals across Lodz's growing shared services and IT outsourcing sector. You learn the seven guiding principles, the four dimensions, the product and service lifecycle, and Value Stream Mapping and Management. With no formal prerequisites and a 40-question exam, the fifth iteration of ITIL is an achievable first step into modern service management. Start your ITIL journey with Invensis Learning and prepare with confidence.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Lodz, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What Is ITIL 5 Foundation?Your Route into Modern Service Management

    The ITIL 5 Foundation (ITIL 5-F) certification is the entry-level qualification in the ITIL 5 scheme, governed by AXELOS and awarded by PeopleCert. It introduces digital product and service management, the ITIL Value System, and the practices that help organisations create, deliver and continually improve value. ITIL 5 Foundation certification training in Lodz gives professionals a modern, internationally respected credential.

    Built on the current ITIL 5 (Version 5.0) syllabus, the programme suits IT staff, service desk analysts, DevOps practitioners, digital product owners and business professionals across Lodz's growing shared services and IT outsourcing sector. You learn the seven guiding principles, the four dimensions, the product and service lifecycle, and Value Stream Mapping and Management.

    With no formal prerequisites and a 40-question exam, the fifth iteration of ITIL is an achievable first step into modern service management. Start your ITIL journey with Invensis Learning and prepare with confidence.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Lodz, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation certification training in Lodz designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Lodz
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Lodz

    • Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation exam prep training in Lodz
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Lodz
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Certification Eligibility in LodzDo You Qualify for the ITIL V5 Foundation Exam?

    ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

    • No formal prerequisites - open to anyone interested in IT service management.

    • Suitable for IT professionals, service desk and support staff, and ITSM practitioners.

    • Useful for managers and business stakeholders who interact with IT services.

    • A basic familiarity with IT services is helpful but not required.

    BenefitsOf Becoming ITIL 5 Certified

    For Individuals

    For Individuals

    ITIL 5 Foundation training helps professionals gain a modern, globally recognised service management credential and the confidence to apply it at work. The programme suits IT staff, service desk analysts, DevOps practitioners and business professionals in Lodz's expanding business services sector. Whether you are new to ITIL or updating from an earlier version, the course builds current-edition knowledge that employers increasingly expect.

    If you want to prove modern service management skills to employers, ITIL 5 Foundation is a clear first step. You gain digital service management knowledge, structured exam preparation, and a credential that travels across sectors and regions.

    • Earns a current, globally recognised service management credential from AXELOS (PeopleCert)
    • Helps you stand out for service desk, ITSM and service delivery roles in Lodz
    • Builds knowledge of digital product and service management, not just IT services
    • Teaches you to apply the seven guiding principles and the ITIL Value System at work
    • Prepares you for the 40-question, closed-book Foundation exam with confidence
    • Sets a foundation for progressing to higher ITIL 5 qualifications
    • Opens with no prerequisites, so any professional can begin
    • Delivers skills valued across shared services and IT outsourcing employers
    For Organizations

    For Organizations

    ITIL 5 Foundation group training helps organisations build consistent service management capability by equipping teams with current, practical knowledge. It can be delivered for IT, service desk and delivery teams across Lodz and beyond. For organisations modernising service delivery, the training provides a scalable, flexible way to standardise practice across business units.

    If your teams manage digital products and services across multiple suppliers, ITIL 5 Foundation training creates a shared framework for value co-creation, continual improvement and value stream management.

    • Builds a shared service management language across teams
    • Aligns IT and digital service delivery to business value
    • Improves incident, change and service quality across the organisation
    • Supports digital transformation with modern ITSM practice
    • Enables customised, on-site or live virtual team training
    • Standardises practice across shared service and delivery teams
    • Prepares teams for the current ITIL 5 edition
    • Strengthens in-house service management capability

    ITIL V5 Foundation Exam Format in LodzWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation
    Conducted ByPeopleCert
    Exam Duration60 minutes
    Number of Questions40 multiple-choice questions
    Passing Score65% (26 of 40 correct)
    Exam FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisITIL V5 Foundation syllabus
    Testing FormatPeopleCert online proctored or test center
    BookClosed book
    Certificate Validity3 years; renew via PeopleCert CPD or re-exam

    ITIL V5 Foundation Certification Cost in Lodz

    The total cost of getting ITIL V5 Foundation certified in Lodz includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation certification training in Lodz delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
    • Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
    • Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
    • Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL Version 5 Foundation training cost in Lodz is PLN 5500

    Exam Cost:

    • PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where ITIL Skills Take You in LodzRoles, Demand and Pay

    ITIL 5 Foundation is a strong career marker across Lodz's business services and IT outsourcing sector, where global employers such as Fujitsu, Accenture, Nordea and ABB run large service delivery operations. As shared service centres mature and digital transformation accelerates, certified service management professionals are increasingly sought after, from service desk analyst to service delivery and IT service integration manager. Here is what the local market is telling us right now.

    221,387 zl

    IT service integration manager salary, Lodz

    average per year, SalaryExpert 2026

    157,000 zl

    Service delivery manager salary, Poland

    average per year, PayScale 2026

    35,000+

    Business services professionals in Lodz

    across around 120 centres, 2026

    650,000+

    IT professionals in Poland

    sector footprint USD 34.75bn, 2026

    SECTORS HIRING

    • —IT Outsourcing and Shared Services (SSC/BPO)
    • —Banking and Financial Services
    • —Manufacturing and Engineering
    • —Consulting and Professional Services
    • —Telecommunications and Technology
    • —Retail and Consumer Goods Operations

    GROWTH TRENDS

    • —IT outsourcing is the strongest business services segment in Lodz
    • —35,000+ business services professionals across around 120 centres
    • —Lower cost base than Warsaw is attracting new investment
    • —Maturing shared service centres lift demand for certified ITSM talent
    • —Poland is home to 650,000+ IT professionals
    • —Digital transformation raises demand for value-focused service management

    Sources: SalaryExpert, PayScale, Glassdoor (Poland) 2026; KiTalent, HRK Poland recruitment market 2026.

    What Is Driving Demand for ITIL Skills in Lodz

    Service Management Maturity Gap

    Lodz shared service centres scale fast, but many lack a standardised service management approach, the exact gap the current ITIL 5 framework is designed to close.

    ITIL 5 builds practice and value system knowledge

    Talent Retention Pressure

    Lodz's business services sector loses people to Warsaw and other cities over pay and language demands. A recognised ITSM credential helps professionals stand out and progress locally.

    ITIL 5 helps certified professionals stand out

    Digital Transformation Demand

    Employers are shifting from managing IT services to managing digital products and services end to end, precisely the focus that sets ITIL 5 apart from earlier versions.

    ITIL 5 covers digital product and service management

    Multi-Supplier Complexity

    Lodz centres run EMEA-wide operations across many partners and suppliers, demanding the four-dimension thinking and value stream management that ITIL 5 Foundation teaches.

    ITIL 5 builds value stream and practice skills

    Cost and Value Pressure

    A lower cost base is attractive, but employers must prove value continually. ITIL 5's value co-creation and Value Stream Mapping help teams cut waste and improve flow.

    ITIL 5 builds value co-creation skills

    Skills Currency Gap

    Many professionals hold older ITIL versions. ITIL 5 (Version 5.0) is the latest iteration, and updating to it signals the current knowledge employers now look for.

    ITIL 5 is the current edition employers expect

    Sources: KiTalent Lodz business services 2026; HRK Poland recruitment market 2026; Just Join IT hiring trends 2025-2026.

    ITIL 5 Foundation is more than a credential. It is a practical toolkit for the service management challenges Lodz employers face every day. Join professionals building modern, value-focused delivery skills. Start your journey today.

    Your Lodz Career Transformation

    Your Career Before and After ITIL 5

    The Shift Certification Makes

    Lodz's business services and IT outsourcing market is expanding with digital transformation and record investment, and employers increasingly separate professionals with current, recognised service management knowledge from the rest. Here is which side of that line you want to be on.

    Today

    Pay capped at support-desk levels with limited room to negotiate

    After ITIL 5

    Service delivery manager roles in Poland average around 157,000 zl, with senior ITSM bands reaching far higher

    Today

    Shortlisted less often for roles that list ITIL knowledge as preferred

    After ITIL 5

    Eligible for ITSM roles across IT outsourcing, banking, manufacturing and consulting in Lodz

    Today

    Confident in tasks, but employers want structured service management practice

    After ITIL 5

    Fluent in the guiding principles, value streams and continual improvement

    You earn your ITIL 5 Foundation

    Before

    Service management skills learned on the job, with no recognised credential

    Now you have

    A current AXELOS (PeopleCert) service management credential recognised worldwide

    Before

    Familiar with day-to-day IT tasks, but not the wider service value picture

    Now you have

    Knowledge of digital product and service management and the ITIL Value System

    Before

    An older ITIL version, or no formal service management framework at all

    Now you have

    The current ITIL 5 edition employers in Lodz increasingly ask for

    Before

    Recognition limited when you change team, sector or employer

    Now you have

    A credential that travels across sectors, employers and regions

    "The gap between doing IT support and leading modern service delivery is increasingly a current, recognised credential, and Lodz employers already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: SalaryExpert, PayScale, Glassdoor (Poland) 2026.

    How to Get ITIL V5 Founfdation Certified in Lodz Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Lodz is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4: Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5: Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6: Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Step 1

    Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2

    Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3

    Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4

    Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5

    Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6

    Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Module 1: Key ITIL Terms & Definitions

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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    Skills You Will Build with ITIL 5Ready to Apply on the Job

    This programme builds practical, current-edition service management knowledge mapped to the nine ITIL 5 Foundation topic areas. By the end, you can explain the ITIL Value System, apply the guiding principles, and work with value streams and continual improvement.

    Digital Product and Service Management

    Skills covered in ITIL 5 Foundation start here: understand what distinguishes digital products and services, how value is created in digital environments, and how the product and service lifecycle keeps that value flowing from discovery to delivery.

    The ITIL Value System

    Understand how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system for co-creating value.

    The Seven Guiding Principles

    Apply the seven guiding principles, focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimise and automate.

    The Four Dimensions

    Take a holistic view across the four dimensions of service management: organisations and people, value streams and processes, information and technology, and partners and suppliers, plus the external PESTLE factors that shape them.

    Continual Improvement

    Use the continual improvement model as a repeatable, step-by-step approach, from vision and current-state assessment through to taking action and sustaining momentum across teams and services.

    Value Stream Mapping and Management

    Identify, map and manage value streams to improve flow, visibility and outcomes, using value stream mapping to make work visible, spot waste, and design better delivery across digital products and services.

    Who Should TakeITIL V5 Foundation Certification Training in Lodz?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    PLN 5500

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    PLN 5500

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor Your ITIL 5 Foundation Certification Training in Lodz?

    Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations that want a current, recognised service management credential. Our programmes combine accredited instructors, flexible delivery formats, ITIL 5 aligned courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • PeopleCert Accredited Training Organization delivering official ITIL 5 content
    • Experienced, accredited trainers with real IT service management expertise
    • Live virtual (online), classroom and corporate delivery to fit your schedule
    • ITIL 5 aligned courseware, industry case studies and mock exams
    • PeopleCert exam voucher and first-attempt guidance included
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after training
    • Corporate and group training for teams across Lodz and Poland

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in LodzInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Lodz

    DoubleTree by Hilton Lodz, 29, Łąkowa, Stare Polesie, Łódź-Polesie, Łódź, Łódź Voivodeship, 90-554, Poland

    ITIL Version 5 Foundation Training Location in Lodz

    Vienna House by Wyndham Andel's Lodz, Lodz

    corporate banner

    ITIL 5 Foundation Corporate TrainingFor Your Teams in Lodz

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    • Suitable for small, medium and large teams
    • Customised schedules based on team availability
    • Delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with relevant ITSM and industry expertise
    • Role-based, industry-relevant examples for better workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Lodz and global locations

    Leading Organisations

    FujitsuAccentureNordeaABBInfosys BPMComarch

    What Our Learners Say

    Untitled

    Passed the Foundation Exam First Time

    "The trainer made the ITIL Value System and guiding principles genuinely easy to follow. The mock exams matched the real format closely, and I passed the 40-question Foundation exam on my first attempt."

    Katarzyna Wozniak

    Service Desk Analyst

    Untitled

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    A Real Step up in My Career

    "I moved from general IT support into a service management role after this course. Learning the four dimensions and continual improvement gave me the vocabulary my team already uses every day."

    Piotr Kaminski

    IT Support Specialist

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    Practical and Relevant to DevOps

    "As a DevOps engineer I wanted to see how ITIL 5 fits with our way of working. The sessions on value streams and flow were practical and connected well to what we do in delivery."

    Aleksandra Nowak

    DevOps Engineer

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    Great Fit for Our Shared Services Team

    "We trained a full shared services team on ITIL 5 Foundation. The customised, live virtual delivery fitted around shifts, and we now have a shared service management language across the group."

    Marcin Lewandowski

    IT Service Delivery Manager, Shared Services Centre

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    Standardised Practice Across Our Teams

    "The corporate programme helped us standardise practice across teams supporting EMEA operations. The trainers understood a multi-supplier environment and tailored examples to our context."

    Ewa Zielinska

    Head of IT Operations, Financial Services SSC

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. ITIL 5 Foundation is a current, globally recognised service management credential valued across Lodz's IT outsourcing, banking and shared services sector. It opens roles from service desk analyst to service delivery and IT service integration manager, where salaries in Poland run well into six figures in zloty. Talk to a learning advisor about your goals.

    General

    Is ITIL 5 Foundation worth it for professionals in Lodz?

    Yes. ITIL 5 Foundation is a current, globally recognised service management credential valued across Lodz's IT outsourcing, banking and shared services sector. It opens roles from service desk analyst to service delivery and IT service integration manager, where salaries in Poland run well into six figures in zloty. Talk to a learning advisor about your goals.

    What is ITIL 5 Foundation?

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme, governed by AXELOS and awarded by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and improve value.

    How does ITIL 5 differ from ITIL 4?

    ITIL 5 (Version 5.0) is the fifth iteration of the framework. It adds an explicit focus on digital product and service management, the product and service lifecycle as a core structure, Value Stream Mapping and Management as a dedicated topic, and an updated ITIL Value System with a stronger digital-era and sustainability emphasis.

    Who should take ITIL 5 Foundation?

    It suits IT and service desk staff, DevOps and Agile practitioners, digital product owners, and business professionals who work with digital service teams. It also suits anyone updating from an earlier ITIL version to the current edition.

    Do I need ITIL 4 before taking ITIL 5 Foundation?

    No. ITIL 5 Foundation has no formal prerequisites and is open to all. Professionals who hold ITIL 4 will recognise some concepts, but ITIL 4 is not required. Verify any transition provisions at peoplecert.org.

    How long is ITIL 5 Foundation valid?

    ITIL 5 Foundation certification is valid for three years. To maintain it, you earn 60 CPD (Continuing Professional Development) points within each three-year certification cycle. Verify current renewal requirements at peoplecert.org.

    Pricing

    How much does ITIL 5 Foundation training cost in Lodz?

    Training is usually purchased as a combined training and exam package, and the price varies by delivery format and schedule. We quote fees in local currency for learners in Lodz. Contact us for a current quote or ask about corporate and group pricing.

    What is included in the course fee?

    The fee typically includes ITIL 5 aligned courseware, industry case studies, practice questions and mock exams, a PeopleCert exam voucher, first-attempt guidance and learner support. Confirm the exact inclusions for your chosen plan when you enrol.

    How much is the ITIL 5 Foundation exam fee?

    The exam fee is set by PeopleCert and varies by region and purchasing channel, so it is available on request. It is often bundled into the training and exam package. Verify current pricing at peoplecert.org or ask our team.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT, service desk and delivery teams. Request a tailored quote for your team.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Foundation exam?

    The exam is closed book with single-answer multiple-choice questions, based on the ITIL 5 Foundation (Version 5.0) syllabus. You can sit it online through PeopleCert's OnVUE proctoring, available 24/7, or at an authorised test centre.

    How many questions are on the exam and how long is it?

    The ITIL 5 Foundation exam has 40 questions and a duration of 60 minutes (one hour). It is a closed-book, multiple-choice paper.

    What is the passing score for ITIL 5 Foundation?

    The pass mark is 65%, which means answering at least 26 of the 40 questions correctly. The programme prepares you across all nine topic areas so you go in ready.

    What topics does the exam cover?

    The exam covers nine topic areas: Digital Product and Service Management Concepts, Value Co-creation, The Dimensions of Product and Service Management, the ITIL Value System, the ITIL Guiding Principles, the Product and Service Lifecycle, ITIL's Management Practices, Continual Improvement, and Value Stream Mapping and Management.

    What if I do not pass on the first attempt?

    Our training includes first-attempt guidance, mock exams and practice questions to prepare you thoroughly. If a re-sit is needed, PeopleCert's re-sit policy applies; verify current re-examination terms at peoplecert.org, and our team can guide you through booking.

    Course Content

    What will I learn in the ITIL 5 Foundation course?

    You learn digital product and service management, the ITIL Value System, the seven guiding principles, the four dimensions, the product and service lifecycle, management practices, continual improvement, and Value Stream Mapping and Management, all mapped to the nine Foundation topic areas.

    Which edition of ITIL does the course follow?

    The course follows ITIL 5 (Version 5.0), the current edition published by AXELOS (PeopleCert). The courseware is aligned to the official ITIL 5 Foundation (Version 5.0) syllabus.

    Can a beginner take this course?

    Yes. There are no prerequisites, so beginners are welcome. The training builds concepts from the ground up and includes practical examples, so no prior ITIL knowledge is needed.

    How long is the training and how is it delivered?

    The programme is a 16-hour course, delivered as two full days or four half-days depending on the schedule. It is available live virtual (online), in the classroom, or as corporate group training.

    Are practice tests and materials included?

    Yes. You receive ITIL 5 aligned courseware, industry case studies, practice questions and mock exams aligned to the 40-question exam format, so you can identify weak areas and build readiness.

    Enrollment

    How do I enrol in ITIL 5 Foundation training in Lodz?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer live virtual (online) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How soon can I start?

    New batches run regularly across live virtual and classroom formats. See upcoming schedules for the next available dates, or ask our team about a start date that suits you.

    Can I reschedule or transfer to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange this.

    Where can I take the exam after training?

    You can take the ITIL 5 Foundation exam online through PeopleCert's OnVUE proctoring, available 24/7, or at an authorised PeopleCert test centre. Our team can help you book once you are ready.