Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Bridge and Why Upgrade Now?UntitledYour Fast Track to the Current ITIL

    The ITIL (Version 5) Foundation Bridge (ITIL 5 Bridge) is a one-day certification that lets professionals who already hold ITIL 4 Foundation update their knowledge and credential to ITIL 5, the latest version of the world's most widely adopted IT service management framework. Pass the short bridge exam and you hold the full ITIL 5 Foundation credential, awarded by PeopleCert (AXELOS). Built for practising ITSM professionals in Wroclaw, the course covers only what is new in ITIL 5, the product and service lifecycle, the ITIL Value System, value stream management and digital, AI-enabled service delivery, so you skip the content you already know. Wroclaw's shared services, banking technology and R&D centres are moving from transactional support to high-value, automated service management, and employers increasingly want teams fluent in the current framework. Upgrading now keeps your credential and your career relevant. Make the move with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Wroclaw, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Bridge and Why Upgrade Now?Your Fast Track to the Current ITIL

    The ITIL (Version 5) Foundation Bridge (ITIL 5 Bridge) is a one-day certification that lets professionals who already hold ITIL 4 Foundation update their knowledge and credential to ITIL 5, the latest version of the world's most widely adopted IT service management framework. Pass the short bridge exam and you hold the full ITIL 5 Foundation credential, awarded by PeopleCert (AXELOS).

    Built for practising ITSM professionals in Wroclaw, the course covers only what is new in ITIL 5, the product and service lifecycle, the ITIL Value System, value stream management and digital, AI-enabled service delivery, so you skip the content you already know.

    Wroclaw's shared services, banking technology and R&D centres are moving from transactional support to high-value, automated service management, and employers increasingly want teams fluent in the current framework. Upgrading now keeps your credential and your career relevant. Make the move with Invensis Learning.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Wroclaw, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation Bridge certification training in Wroclaw designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation Bridge certification program in Wroclaw
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Wroclaw

    • Flexible learning options available through ITIL 5 Foundation Bridge training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation Bridge
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation Bridge exam prep training in Wroclaw
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Wroclaw
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation Bridge training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Bridge Certification Eligibility in WroclawDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    The ITIL (Version 5) Foundation Bridge Course is designed specifically for professionals who already hold the ITIL 4 Foundation certification. Only ITIL 4 certified professionals are eligible to enroll in this bridge training, as the course focuses exclusively on the updates and changes introduced in Version 5. If you hold an ITIL v3 certification, you should enroll in the ITIL (Version 5) Foundation Certification Course instead of the bridge program. The full Foundation course is recommended for v3-certified professionals to ensure complete alignment with the latest framework requirements and terminology.

    What You Gain by Bridging to ITIL 5Recognition, Relevance and a Career Edge

    For Individuals

    For Individuals

    The ITIL 5 Bridge helps ITIL 4 certified professionals refresh their knowledge and earn the current ITIL 5 Foundation credential quickly. It suits service desk leads, incident and problem managers, service delivery managers and ITSM consultants who want to stay current. Whether you are protecting your credibility, preparing for a senior service role, or simply keeping pace with how digital services are run, this short course closes the gap between ITIL 4 and ITIL 5.

    If you want a recognised, up-to-date credential without weeks of study, the bridge is the efficient route. You gain updated framework knowledge, a globally respected qualification, and a clear path to higher ITIL 5 certifications that employers in Wroclaw value.

    • Hold the current ITIL 5 Foundation credential, recognised by employers worldwide
    • Upgrade in a single day instead of repeating full Foundation training
    • Speak the updated ITIL 5 language of product and service lifecycle and value streams
    • Stay relevant as Wroclaw service centres adopt AI-enabled, automated delivery
    • Strengthen your CV for service delivery and IT operations roles in Lower Silesia
    • Unlock progression to higher ITIL 5 qualifications
    • Apply enhanced value-creation thinking to real service improvement work
    • Keep your professional credibility current with the latest framework
    For Organizations

    For Organizations

    Group bridge training helps organisations move an entire service management team to ITIL 5 efficiently. The course can be delivered for service desks, operations teams or whole IT functions across Wroclaw and Lower Silesia. For employers shifting from transactional support to automated, value-led service delivery, the bridge creates a shared, current framework language in a single day per person.

    If your team is still working to ITIL 4 while the market moves to ITIL 5, group training keeps everyone aligned. Teams gain a standardised approach to lifecycle thinking, value streams and updated practices, with flexible scheduling around live operations.

    • Transition your whole ITSM team to ITIL 5 in one training day per person
    • Standardise updated service management language across teams and suppliers
    • Connect IT service delivery to measurable business value and outcomes
    • Prepare teams for AI-enabled and automated service operations
    • Close the gap between ITIL 4 practice and the current framework
    • Flexible onsite or live online delivery for teams across Wroclaw
    • Build in-house capability without lengthy retraining
    • Support audit, governance and continual improvement goals

    ITIL V5 Foundation Exam Format in WroclawWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation Bridge
    Conducted ByPeopleCert
    Exam Duration30 minutes
    Number of Questions20 multiple-choice questions
    Passing Score13 out of 20 (65%)
    Exam TypeClosed-book examination
    Testing BasisITIL V5 Foundation Bridge syllabus
    Testing FormatPeopleCert online proctored or test center

    ITIL V5 Foundation Bridge Certification Cost in Wroclaw

    The total cost of getting ITIL V5 Foundation Bridge certified in Wroclaw includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation Bridge certification training in Poland delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation Bridge syllabus and best practices
    • Structured ITIL 5 Foundation Bridge exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL (Version 5) Foundation Bridge training cost in Wroclaw is PLN 2100

    Exam Cost:

    • PeopleCert ITIL V5 Foundation Bridge exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation Bridge certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    What an ITIL 5 Credential Opens in WroclawRoles and Demand Now

    An ITIL 5 credential signals that you can run modern, value-driven IT services, and Wroclaw's employers are paying attention. The city's banks, shared services centres and R&D hubs are shifting from transactional support to automated, AI-enabled service management, and they want teams fluent in the current framework. Demand runs from service desk and incident roles up to service delivery managers and heads of IT operations, and here is what the local market is telling us right now.

    zł157,000

    Service Delivery Manager salary, Poland

    average per year, PayScale 2026

    zł181,640

    IT Manager salary, Poland

    average per year, PayScale 2026

    52,400+

    Business services jobs, Wroclaw

    ABSL sector data 2024-2026

    4 to 6%

    ICT annual headcount growth

    PAIH projection through 2026

    SECTORS HIRING

    • —Banking and Financial Services Technology
    • —IT and Shared Services Centres
    • —R&D and Product Engineering
    • —Telecom and 5G Network Operations
    • —Industrial Automation and Manufacturing IT
    • —Consulting and Managed Services

    GROWTH TRENDS

    • —Wroclaw business services workforce above 52,000 and still growing
    • —ICT headcount projected to grow 4 to 6% a year through 2026
    • —Shift from transactional BPO to high-value, automated service management
    • —AI and automation reshaping service desk and operations roles
    • —Strong demand for hybrid professionals fluent in current frameworks
    • —ITIL 4 to ITIL 5 transition driving fresh credential demand

    Sources: PayScale, Glassdoor, SalaryExpert (Poland) 2026; ABSL Business Services Sector Map; Polish Investment and Trade Agency (PAIH) 2024-2026.

    What Is Driving ITIL 5 Demand in Wroclaw

    From Transactional BPO to R&D

    Wroclaw's ICT base is moving from shared-services support to high-value R&D and product work, and employers now expect service management that matches that shift to ITIL 5.

    ITIL 5 builds modern service management skills

    Automation Displacing Routine Work

    Automation and AI are projected to absorb many transactional service roles by 2026, so professionals who can manage digital products and value streams are the ones employers keep.

    ITIL 5 builds higher-value capability

    ITIL 4 Knowledge Falling Behind

    Many Lower Silesia teams are still certified on ITIL 4 while the framework has moved on. The bridge updates that knowledge and credential without repeating foundation content.

    The bridge closes the ITIL 4 to ITIL 5 gap

    Managing AI-Enabled Services

    Cloud, AI and platform delivery are now the norm in Wroclaw's tech hubs. ITIL 5's product and service lifecycle gives teams a structure for running complex digital services.

    ITIL 5 covers the digital product lifecycle

    Demand for Hybrid Professionals

    Employers across Poland's business services sector want hybrid talent fluent in current frameworks. A live ITIL 5 credential helps service professionals stay competitive.

    ITIL 5 makes your profile stand out

    Governance Pressure in Banking Tech

    Wroclaw's financial-services technology centres face strict governance and audit demands, raising the value of teams who apply a current, well-governed service framework.

    ITIL 5 strengthens governance and value tracking

    Sources: KiTalent and ABSL (Wroclaw ICT and shared services); McKinsey Poland digital economy; Polish Investment and Trade Agency (PAIH) 2024-2026.

    ITIL 5 is more than a refresh. It is how modern, value-led IT services are run. Join the professionals in Wroclaw keeping their skills and credentials current. Start your upgrade today.

    Your Wroclaw Career Upgrade

    From ITIL 4 Today to ITIL 5 Tomorrow

    The Upgrade That Moves Your Career

    Wroclaw's service management market is moving quickly as employers adopt automated, AI-enabled delivery and the latest framework. Earning ITIL 5 puts you on the side of that line where the current roles and recognition sit. Here is the shift the bridge delivers.

    Today

    Your ITIL 4 Foundation credential is slipping behind the current framework

    After ITIL 5

    You hold the latest ITIL 5 Foundation credential employers now ask for

    Today

    Harder to push for senior pay without skills in the current framework

    After ITIL 5

    Fluency in ITIL 5 strengthens your case for senior service management bands

    Today

    Confident in ITIL 4 practice, but unsure how ITIL 5 changes daily work

    After ITIL 5

    Clear on the product and service lifecycle and updated ITIL 5 practices

    You earn ITIL 5 Foundation

    Before

    A credential tied to the previous ITIL version

    Now you have

    A current, globally recognised ITIL 5 Foundation credential

    Before

    Limited exposure to digital and AI-enabled service management

    Now you have

    Updated thinking for automated, AI-enabled service delivery

    Before

    ITIL 4 knowledge with gaps on what changed in ITIL 5

    Now you have

    A clear grasp of value streams and enhanced value creation

    Before

    Recognition that may lag as employers move to ITIL 5

    Now you have

    A credential that travels across sectors and borders

    "The distance between knowing ITIL 4 and running services the ITIL 5 way is a single, well-spent training day, and the employers that matter already know it."

    Join the professionals who upgraded with Invensis Learning and kept their skills current.

    Sources: PayScale, Glassdoor, SalaryExpert (Poland) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in WroclawStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Wroclaw is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Poland is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Step 1

    Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Poland is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2

    Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3

    Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4

    Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5

    Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6

    Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.

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    100% Secure and Safe download

    Skills You Will Build in This BridgeThe ITIL 5 Upgrade, Made Practical

    This ITIL 5 Bridge focuses only on what changed, so you build current service management skills fast. By the end, you can apply the updated framework, lead digital service delivery, and integrate ITIL 5 into the way your team already works.

    Spot What Changed in ITIL 5

    Learn exactly what is new and refined in ITIL 5 compared with ITIL 4, including the structural updates, new concepts and updated terminology, so you can apply the current framework with confidence and skip the content you already know.

    Manage the Product and Service Lifecycle

    Understand how ITIL 5 organises work around the product and service lifecycle, from discovery and design through to delivery and support, and how this shapes the way modern digital services are run.

    Use Updated ITIL 5 Language

    Get clear on the new and redefined terminology and core concepts in ITIL 5 so you can communicate confidently with teams, partners and stakeholders who are adopting the framework at different speeds.

    Apply Enhanced Value Creation

    See how ITIL 5 extends value co-creation across the full stakeholder ecosystem, linking strategy to delivery and measurable outcomes, including the roles of sustainability and experience.

    Run Digital, AI-Enabled Services

    Explore how ITIL 5 reflects modern digital and AI-enabled environments, and how growing complexity from cloud, automation and multi-supplier delivery shapes service management.

    Put ITIL 5 to Work in Your Team

    Integrate the ITIL 5 enhancements into your existing ITIL 4 knowledge and apply the updated guidance to improve collaboration, performance and measurable results in your organisation.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Wroclaw?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    PLN 2100

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Untitled

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

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    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

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    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    Untitled

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    PLN 2100

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    Why Choose Invensis Learning in WroclawAccredited and Built Around You

    As a trusted ITIL 5 Foundation Bridge training company in Wroclaw, Invensis Learning delivers accredited ITIL training for professionals and organisations who want to move from ITIL 4 to ITIL 5 efficiently. Our programmes combine certified, experienced trainers, flexible delivery formats, structured courseware and learner-focused support. Whether you are upgrading as an individual or transitioning a whole team in Wroclaw, we provide a professional learning experience built around practical understanding, current framework knowledge and real workplace application.

    • Accredited training aligned with PeopleCert and AXELOS standards
    • Experienced, certified ITSM trainers with real-world service management practice
    • Live online and onsite formats to fit working professionals in Wroclaw
    • A focused one-day bridge that respects your time and prior ITIL 4 knowledge
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after the course
    • Trusted by professionals and organisations across 100+ countries
    • Practical exercises that connect ITIL 5 updates to your daily work

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in WroclawInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Wroclaw

    DoubleTree by Hilton Hotel Wroclaw, 84, Podwale, Trójkąt, Przedmieście Oławskie, Wrocław, Lower Silesian Voivodeship, 50-414, Poland

    ITIL V5 Foundation Bridge Training Location in Wroclaw

    Radisson Blu Hotel, Jana Evangelisty Purkyniego, Ostrów Tumski, Stare Miasto, Wrocław, Lower Silesian Voivodeship, 50-153, Poland

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    Corporate Training for Wroclaw TeamsUpgrade Your ITSM Team

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    • Transition entire teams to ITIL 5 in one training day per person
    • Onsite, live virtual or hybrid delivery across Wroclaw and Lower Silesia
    • Schedules aligned to your service operations and shift patterns
    • Accredited, PeopleCert-aligned content and certified trainers
    • Role-based examples for service desk, operations and delivery teams
    • Dedicated coordination and post-training support
    • Volume-based pricing for group enrolments

    Trusted by Leading Employers

    IBMNokiaCapgeminiUBSSiemensGoogle

    What Our Learners Say

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    Upgraded to ITIL 5 in a Day

    "The bridge was exactly what I needed. I already had ITIL 4 Foundation, and in a single day I understood what changed in ITIL 5 and passed the exam. The trainer kept everything practical and tied to real service desk work."

    Marek Kowalczyk

    IT Service Desk Lead

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    Focused and Well Structured

    "Clear, focused and respectful of my time. The sessions on the product and service lifecycle and value streams helped me see how ITIL 5 applies to incident and problem work. I felt ready for the exam without weeks of study."

    Katarzyna Nowak

    Incident and Problem Manager

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    Worth the Upgrade

    "A genuinely useful update rather than a repeat of Foundation. The new language around value creation and digital services is already helping me in delivery conversations with stakeholders."

    Tomasz Wisniewski

    Service Delivery Manager

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    Whole Team Upgraded Smoothly

    "We moved our service management team to ITIL 5 with one training day each. The scheduling around our shifts was flexible, and the content was tailored to how our centre actually runs. A smooth, efficient transition."

    Agnieszka Lewandowska

    L&D Manager, Banking Technology Centre

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    Kept Our Team Current

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    We also deliver ITIL (Version 5) Foundation Bridge Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading ITIL (Version 5) Foundation Bridge training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is a one-day certification that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5, the latest version of the framework. It focuses only on what is new in ITIL 5, and passing the exam grants the full ITIL 5 Foundation credential from PeopleCert (AXELOS).

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is a one-day certification that lets ITIL 4 Foundation holders update their knowledge and credential to ITIL 5, the latest version of the framework. It focuses only on what is new in ITIL 5, and passing the exam grants the full ITIL 5 Foundation credential from PeopleCert (AXELOS).

    Who should take the ITIL 5 Bridge in Wroclaw?

    It is designed for practising ITSM professionals who already hold ITIL 4 Foundation, such as service desk leads, incident and problem managers, service delivery managers, consultants and trainers. In Wroclaw it suits anyone in shared services, banking technology or R&D who needs the current ITIL credential.

    Is the ITIL 5 Foundation Bridge worth it?

    Yes. The bridge gives you the current, globally recognised ITIL 5 Foundation credential in a single day instead of repeating full Foundation training. As Wroclaw employers adopt automated, AI-enabled service delivery, a live ITIL 5 credential keeps your profile competitive for service management roles.

    Do I need ITIL 4 Foundation before the bridge?

    Yes. ITIL 4 Foundation certification is the prerequisite for the bridge, because the course assumes that knowledge and covers only what changed in ITIL 5. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation course instead.

    How long is the ITIL 5 Foundation credential valid?

    The credential is valid for three years. To keep it current, you renew within each three-year cycle by earning 60 CPD points or by passing a higher ITIL 5 qualification, as set out by PeopleCert.

    Pricing

    How much does ITIL 5 Bridge training cost in Wroclaw?

    Fees depend on the format you choose, such as live online or onsite group training, and the exam is priced separately by PeopleCert. We provide a clear, all-in quote for Wroclaw learners on request. Talk to a learning advisor for current pricing and upcoming batches.

    What is included in the course fee?

    The training fee typically includes accredited, PeopleCert-aligned courseware, instructor-led sessions, practice activities, exam preparation support and a course completion certificate. Ask us for a full breakdown of inclusions for your chosen format.

    Is the exam fee included in the training price?

    The exam is delivered by PeopleCert and is priced separately, though it is often bundled into a combined training and exam package. We can confirm whether your selected option includes the exam voucher when you request a quote.

    Do you offer group or corporate pricing?

    Yes. We offer volume-based pricing for teams, with onsite or live virtual delivery scheduled around your operations in Wroclaw. It is an efficient way to move an entire service management team to ITIL 5. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and instalment options are available on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The ITIL 5 Bridge exam is a closed-book, multiple-choice test with single-answer questions. It is delivered online with PeopleCert proctoring or at an authorised test centre, and it covers only the new and changed content introduced in ITIL 5.

    How many questions are on the exam and how long is it?

    The exam has 20 multiple-choice questions and a duration of 30 minutes. Because it is a bridge, it focuses only on what is new in ITIL 5 rather than the full Foundation syllabus.

    What is the passing score for the bridge exam?

    The pass mark is 65%, which means answering at least 13 of the 20 questions correctly. The training focuses your preparation on the five ITIL 5 topic areas so you can reach that standard with confidence.

    How and where do I take the exam?

    You can sit the exam online from home or the office through PeopleCert's proctoring system, available around the clock, or at an authorised test centre. Both options are available to learners in Wroclaw, so you can choose what is convenient.

    What happens if I do not pass first time?

    If you do not pass on your first attempt, you can resit the exam, and our trainers support your preparation to help you succeed. Speak with our team about resit options and how to book another attempt.

    Course Content

    What does the ITIL 5 Bridge course cover?

    The course covers the five ITIL 5 topic areas: key enhancements in ITIL 5, digital product and service management evolution, updated language and core concepts, enhanced value creation, and applying ITIL 5 in practice. It addresses only what changed from ITIL 4.

    How is the bridge different from full ITIL 5 Foundation?

    The bridge is a faster route for those who already hold ITIL 4 Foundation. It teaches only the new and updated ITIL 5 content rather than the entire syllabus, yet on passing you earn the same ITIL 5 Foundation credential as the full course.

    What learning materials are provided?

    You receive accredited, PeopleCert-aligned courseware, practical exercises, knowledge checks and exam preparation guidance focused on the ITIL 5 updates. Materials are designed to help you apply the framework at work, not just pass the exam.

    Is the course updated to the latest ITIL 5 syllabus?

    Yes. The course is aligned to the current ITIL Foundation Bridge Version 5 syllabus published by PeopleCert (AXELOS), so you learn the latest concepts, terminology and structural updates introduced in ITIL 5.

    Will I get a certificate after the training?

    Yes. You receive a course completion certificate from Invensis Learning, and once you pass the PeopleCert exam you earn the official ITIL 5 Foundation credential and digital badge.

    Enrollment

    How do I enrol in the ITIL 5 Bridge in Wroclaw?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Our team can guide you through booking the exam with PeopleCert.

    What training formats are available?

    We offer online (live virtual) instructor-led training, onsite classroom sessions, and customised corporate group training for teams in Wroclaw. You can pick the format that fits your schedule and learning style.

    Do I need experience to enrol?

    You need to hold ITIL 4 Foundation, since the bridge builds on that knowledge. Beyond that, the course is designed for practising service management professionals, though no minimum work experience is formally required.

    Can I reschedule my batch?

    Yes. Flexible options let you reschedule or move to another batch where available. Contact our support team and we will help you arrange a session that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include reschedule flexibility. Reach out to our team for the details that apply to your enrolment.