Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is VeriSM Foundation Certification?UntitledYour Entry into Digital-Age Service Management

    The VeriSM Foundation (VeriSM-F) certification is an entry-level credential from EXIN that validates your understanding of VeriSM, a service management approach built for the digital age. Rather than prescribing one rigid method, it teaches you to design your own service management approach using the management mesh, drawing on ITIL, Agile, DevOps, Lean and other practices as your context demands. For professionals in Norway, where public-sector digitalisation and a fast-growing ICT market are reshaping how services are delivered, VeriSM-F offers a modern, framework-agnostic credential that employers value across Oslo, Bergen and Stavanger. It is open to everyone, with no formal prerequisites, and it suits both IT and business professionals. Grounded in the EXIN VeriSM Foundation Examination Specification, the course prepares you for a 40-question, 60-minute exam with a 65% pass mark, and the certification is valid for life. Start your VeriSM journey with Invensis Learning and build service management skills that travel across sectors and borders.

    Invensis Learning is an EXIN Accredited Training Provider in Norway, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    What Is VeriSM Foundation Certification?Your Entry into Digital-Age Service Management

    The VeriSM Foundation (VeriSM-F) certification is an entry-level credential from EXIN that validates your understanding of VeriSM, a service management approach built for the digital age. Rather than prescribing one rigid method, it teaches you to design your own service management approach using the management mesh, drawing on ITIL, Agile, DevOps, Lean and other practices as your context demands.

    For professionals in Norway, where public-sector digitalisation and a fast-growing ICT market are reshaping how services are delivered, VeriSM-F offers a modern, framework-agnostic credential that employers value across Oslo, Bergen and Stavanger. It is open to everyone, with no formal prerequisites, and it suits both IT and business professionals.

    Grounded in the EXIN VeriSM Foundation Examination Specification, the course prepares you for a 40-question, 60-minute exam with a 65% pass mark, and the certification is valid for life. Start your VeriSM journey with Invensis Learning and build service management skills that travel across sectors and borders.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Norway, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the VeriSM™ Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured VeriSM Foundation Certification training in Norway designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized VeriSM Foundation course online materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led VeriSM Foundation training in Norway by experienced trainers with relevant service management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Norway

    • Flexible learning options available for professionals seeking VeriSM Foundation training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to VeriSM Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the VeriSM Foundation certification program in Norway
    • Earn a VeriSM Foundation certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Norway
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate VeriSM Foundation training program designed for team-based learning initiatives

    VeriSM Foundation Certification Eligibility in NorwayDo You Qualify for the VeriSM™ Foundation Exam?

    VeriSM Foundation training does not require any prior experience or knowledge. However, it is advantageous for professionals to possess some level of familiarity with service management principles or IT service delivery.

    • There are no prerequisites criteria for taking the Online VeriSM Foundation training.

    • Familiarity with service management principles or IT service delivery is advantageous but not required.

    • Open to IT and service-management practitioners, transformation leads, DevOps engineers, business owners of services, and consultants.

    What You Gain from VeriSM FoundationReal Outcomes for Your Career and Team

    For Individuals

    For Individuals

    VeriSM Foundation helps IT and business professionals in Norway build a modern, flexible service management skill set and prepare for the EXIN VeriSM Foundation exam. With no prerequisites, it suits practitioners at any career stage who want to move beyond a single framework. Whether you are formalising your service management knowledge, adapting to digital transformation, or planning your next EXIN credential, this training builds capability that employers across Oslo, Bergen and Stavanger recognise.

    If you want a current, agnostic service management credential that reflects how services are really delivered today, VeriSM-F is a clear first step. You gain the VeriSM model, the management mesh, and a structured, exam-ready path employers value across sectors.

    • Earn a globally recognised EXIN credential valued across Norway's IT and public sectors
    • Stand out with a modern, framework-agnostic service management qualification
    • Learn to combine ITIL, Agile, DevOps and Lean within one flexible approach
    • Open doors to service delivery, IT operations and service management roles
    • Gain a lifetime certification with no renewal or re-exam required
    • Build the confidence to lead digital service delivery in any organisation
    • Begin an EXIN pathway toward VeriSM Essentials, Plus and Professional
    • Apply consumer-focused, outcome-based thinking from day one
    For Organizations

    For Organizations

    VeriSM Foundation group training helps Norwegian organisations build modern service management capability by equipping teams with a flexible, consumer-focused approach. The training can be delivered for IT functions, service desks, or mixed IT and business groups. For organisations looking to unify fragmented frameworks and connect delivery to consumer value, this training provides a scalable, practical solution.

    If your teams run ITIL, Agile and DevOps side by side without a common model, VeriSM group training creates a shared service management language. Staff gain a consistent way to select practices, shape the mesh, and deliver outcomes that matter to consumers.

    • Give teams one shared language for modern, digital service management
    • Integrate existing ITIL, Agile and DevOps investments rather than replacing them
    • Improve service outcomes by aligning delivery to consumer value
    • Standardise service management practice across departments and units
    • Support digital transformation with a flexible, context-driven approach
    • Upskill IT and business staff together with an accessible credential
    • Deliver training onsite, live online or blended to fit team schedules
    • Build in-house capability to define and evolve a management mesh

    VeriSM Foundation Exam Format in NorwayWhat to expect on exam day

    The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

    Exam ComponentDetails
    Exam TypeMultiple choice questions
    No of Questions40 questions
    Exam Duration60 minutes
    Passing Score65% (26/40 marks required)
    TypeClosed book
    Conducted ByEXIN
    Testing BasisVeriSM Foundation BoK (IFDC)
    Testing FormatEXIN online proctored or test centre

    VeriSM Foundation Certification Cost in Norway

    The total cost of earning the VeriSM Foundation credential typically includes the fee for VeriSM Foundation training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • 2 days of expert-led EXIN-accredited VeriSM Foundation training
    • EXIN-aligned digital courseware on the IFDC VeriSM Foundation BoK
    • Scenario practice on the VeriSM model, Management Mesh, and progressive practices
    • Full-length 40-question mock exams that mirror the live EXIN paper
    • The VeriSM™ Foundation training cost in Norway is NOK 13600

    Exam Cost:

    • EXIN VeriSM Foundation exam fee paid to EXIN
    • Online proctored delivery via the EXIN candidate portal (or at an EXIN test centre)
    • 40 multiple-choice questions, 60 minutes, 65% pass mark (26 of 40), closed book
    • Exam available in English, Portuguese, Chinese, Dutch, German, and Japanese
    • Lifetime-valid EXIN VeriSM Foundation credential — no formal renewal required

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    VeriSM Career Scope and Demand in NorwayRoles That Are Hiring Now

    VeriSM Foundation is gaining ground across Norway as organisations modernise service delivery in a multi-framework world. With public-sector digitalisation accelerating and 82.5% of government agencies struggling to recruit ICT specialists, professionals who can integrate ITIL, Agile and DevOps into one flexible approach are in demand. From service delivery and IT operations roles to architecture, here is what the Norwegian market is telling us now.

    kr 797,000

    IT Service Delivery Manager, Oslo

    average per year, SalaryExpert 2026

    kr 1.13M

    IT Operations Manager, Oslo

    average per year, SalaryExpert 2026

    kr 1.2M

    Enterprise Architect, Oslo

    average per year, Glassdoor 2026

    82.5%

    Government agencies short of ICT skills

    regjeringen.no, Computer Weekly

    SECTORS HIRING

    • —IT Services and Consulting
    • —Public Sector and Government
    • —Banking, Financial Services and Insurance
    • —Energy, Oil and Gas
    • —Telecommunications
    • —Maritime and Shipping

    GROWTH TRENDS

    • —Public-sector digitalisation driving service management demand
    • —82.5% of government agencies struggle to recruit ICT specialists
    • —ICT market growing from USD 7.95bn toward USD 9.28bn by 2030
    • —Forecast shortage of around 10,000 software developers
    • —Multi-framework estates needing ITIL, Agile and DevOps integration
    • —Green and digital transition reshaping service delivery

    Sources: Glassdoor, SalaryExpert, PayScale (Norway) 2026; regjeringen.no and Computer Weekly (ICT skills); Statista (Norway ICT market).

    Market Forces Fuelling Demand for VeriSM Skills in Norway

    ICT Skills Shortage

    82.5% of Norwegian government agencies struggle to recruit ICT specialists, and a shortfall of around 10,000 software developers is forecast, making modern service management capability scarce and highly valued.

    VeriSM makes modern service skills stand out

    Public-Sector Digitalisation

    Norway ranks among the OECD's digital-government leaders and is rolling out a new public-sector digitalisation strategy, driving demand for flexible service management that suits varied delivery models.

    VeriSM fits diverse service delivery models

    Framework Fragmentation

    Many Norwegian organisations run ITIL, Agile and DevOps side by side without a unifying model. The VeriSM management mesh gives them one flexible way to integrate practices around consumer value.

    VeriSM provides one integrating model

    Rapid Cloud and AI Adoption

    As cloud, AI and automation reshape service delivery, employers need professionals who can govern innovative technologies within a modern service management approach, which is exactly what VeriSM teaches.

    VeriSM governs innovative technologies

    A Growing ICT Market

    Norway's ICT market is expanding from USD 7.95bn in 2025 toward USD 9.28bn by 2030, increasing the need for professionals who can manage services at pace and scale.

    VeriSM builds capability to scale services

    Consumer-Focused Expectations

    Digital-first consumers expect outcome-based services. Organisations are shifting from technology-centric to service-centric thinking, and VeriSM equips professionals to lead that change.

    VeriSM centres services on outcomes

    Sources: regjeringen.no and Computer Weekly (ICT skills shortage); OECD Digital Government Index; Statista (Norway ICT market) 2025-2026.

    VeriSM Foundation is your entry into modern, digital-age service management. Join professionals across Norway who integrate ITIL, Agile and DevOps around consumer value. Start your journey today.

    Your Norway Career Transformation

    From Where You Are to Where You Could Be

    Your VeriSM Transformation

    Norway's service organisations are moving away from single, prescriptive frameworks toward flexible, consumer-focused delivery. Employers increasingly separate professionals who can lead that shift from those who cannot. Here is which side of that line VeriSM Foundation puts you on.

    Today

    Service management capped by the single framework you were trained on

    After VeriSM

    Fluent in blending ITIL, Agile, DevOps and Lean through the VeriSM mesh

    Today

    Overlooked for roles that list modern service management credentials

    After VeriSM

    Eligible for service delivery and IT service management roles across Norway

    Today

    Pay limited without a current, recognised service management qualification

    After VeriSM

    IT service delivery managers in Oslo average around kr 797,000 a year

    You earn your VeriSM Foundation

    Before

    Service authority based on job title, not a recognised credential

    Now you have

    A globally recognised EXIN credential valued by Norwegian employers

    Before

    Locked into one prescriptive framework you were trained on

    Now you have

    A flexible, context-driven approach you can adapt to any organisation

    Before

    Limited view of how modern technologies reshape services

    Now you have

    Working knowledge of cloud, AI, IoT and analytics in service delivery

    Before

    Recognition fades when you change sector or employer

    Now you have

    A lifetime certification that travels across sectors and borders

    "In a multi-framework world, the professionals who can integrate practices around consumer value are the ones organisations promote."

    Join the professionals who trained with Invensis Learning and modernised their service management.

    Sources: SalaryExpert, Glassdoor (Norway) 2026.

    How to Get VeriSM Foundation Certified in NorwayStep-by-Step Certification Process

    The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognized service management credential.

    Step 1: Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2: Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3: Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4: Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5: Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6: Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Step 1

    Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2

    Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3

    Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4

    Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5

    Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6

    Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Module 1: The Service Organization

    • Organizational context
    • Organizational governance
    • Digital transformation

    Module 2: Service Culture

    • Define a service culture
    • Explain the elements of a service culture

    Module 3: People and Organizational Structure

    • Organization structure
    • Service management challenges

    Module 4: The VeriSM Model

    • The VeriSM model
    • Adapting the VeriSM model

    Module 5: Progressive Practices

    • Progressive practices

    Module 6: Innovative Technologies

    • Impact of technology

    Module 7: Getting Started

    • Getting started

    Course Curriculumof the VeriSM™ Foundation Certification Training

    The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

    • Organizational context
    • Organizational governance
    • Digital transformation

    Governance and context questions here connect directly to nearly every later module.

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    Skills You Will Build in VeriSM FoundationModern Service Management in Practice

    This VeriSM Foundation course builds practical, framework-agnostic service management capability aligned to the seven topic areas of the EXIN VeriSM Foundation Examination Specification. By the end, you can shape a management mesh, select the right practices for your context, and apply modern service thinking to real organisations.

    The Service Organisation and Culture

    In this VeriSM Foundation training you will learn how service organisations create value and why a consumer-focused culture underpins effective, modern service management in a digital economy.

    The VeriSM Model and Management Mesh

    Understand governance, service management principles and the management mesh, integrating resources, environment, emerging and management practices across the Define, Produce, Provide and Respond stages.

    Blending Progressive Practices

    Learn to select and combine ITIL, Agile, DevOps, Lean, SIAM and other practices within the mesh, matching each to your organisation's context rather than following one prescriptive framework.

    People and Organisational Structure

    Explore how people, cross-functional teams, roles and servant leadership shape service capability, and how to break down silos so IT and business collaborate on service delivery.

    Innovative Technologies in Service Delivery

    Understand how cloud, artificial intelligence, automation, IoT and analytics influence services, and how to manage technology risk, privacy and security within the VeriSM governance framework.

    Getting Started with VeriSM

    Learn the practical steps to adopt VeriSM, from assessing service maturity and defining an initial mesh to driving continuous improvement and overcoming common adoption challenges.

    Who Should TakeVeriSM Foundation Certification Training in Norway?

    Service Managers

    IT Architects

    Service Desk Manager

    Project Managers

    Process Owners

    Process Managers

    IT Manager

    Business Analysts

    Quality Managers

    Who Can Take This Certification Training

    VeriSM Foundation Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

    VeriSM™ Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    NOK 13600

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    VeriSM™ Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    VeriSM™ Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service management capabilities, standardize operational practices, and support workforce development through customized team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Norway seeking to build modern service management capabilities across teams.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    VeriSM™ Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    VeriSM™ Foundation Live Virtual Training

    VeriSM™ Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    NOK 13600

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for VeriSM Training in NorwayTrusted by Learners Worldwide

    Invensis Learning delivers structured VeriSM Foundation training for individual professionals and organisations that want to build modern service management capability and prepare for the EXIN exam. Our programmes combine EXIN-aligned instructors, flexible delivery, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted VeriSM Foundation training company in Norway, provides a professional learning experience designed around practical understanding, real-world application and measurable outcomes.

    • EXIN-aligned courseware mapped to the official VeriSM Foundation Examination Specification
    • Accredited, experienced trainers with real IT service management practice
    • Flexible formats including live online, classroom and blended learning
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Practice questions and mock exams aligned to the 40-question exam
    • Dedicated learner support before, during and after training
    • Customised corporate training for teams across Norway
    • Trusted training partner of EXIN, PMI, AXELOS, DevOps Institute and PeopleCert

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

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    ISO 9001:2015 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

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    VeriSM Foundation Training Locations in NorwayInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    VeriSM Foundation Training Location in Norway

    Britannia Hotel Dronningens gate 5, 7 011 Trondheim, Norway

    VeriSM Foundation Training Location in Norway

    Snowhotel Kirkenes & Gamme Northern Lights Cabins Sandnesdalen 14, 9910 Bjørnevatn, Norway

    corporate banner

    Corporate VeriSM Foundation TrainingFor Your Teams

    Untitled

    • Upskill whole teams in modern, digital-age service management
    • Flexible delivery through onsite, live virtual, hybrid or blended formats
    • Customised schedules aligned to your team's availability
    • EXIN-aligned trainers with real service management experience
    • Role-based examples relevant to Norwegian industry
    • Standardise service management practice across departments
    • Dedicated coordination and support for group programmes

    Trusted by Teams Across Norway

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    What Our Learners Say

    Untitled

    A Model That Ties My Practices Together

    "VeriSM Foundation finally gave me a way to connect the ITIL and Agile practices my team already used. The mock exams matched the real EXIN paper closely, and I passed comfortably on my first sitting."

    Henrik Johansen

    IT Service Delivery Manager

    Untitled

    0/0

    Practical and Immediately Useful

    "The trainer explained the management mesh with real examples I could apply straight away. As an operations lead, I now think about services around consumer value, not just tickets and technology."

    Ingrid Andersen

    IT Operations Lead

    Untitled

    0/0

    Broadened My Service Management View

    "Coming from an ITIL background, VeriSM widened my view of how frameworks fit together. The course was well structured, the materials were clear, and the practice questions built my confidence for the exam."

    Magnus Berg

    Service Management Analyst

    Untitled

    0/0

    One Shared Language for Our Teams

    "We enrolled a mixed IT and business group and the training gave them one shared language for service management. Invensis tailored the sessions to our public-sector context and delivery was seamless."

    Kristin Haugen

    Learning and Development Manager, Public Sector

    Untitled

    0/0

    Consistent Practice Across the Department

    "Our service teams were running several frameworks in parallel with no common approach. After VeriSM Foundation training, they align practices far more consistently and our service outcomes have improved."

    Ola Nilsen

    Head of IT, Financial Services

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    Frequently Asked QuestionsHere's everything you may ask...

    VeriSM Foundation is an entry-level EXIN credential that validates your understanding of VeriSM, a service management approach for the digital age. It covers the VeriSM model, the management mesh, VeriSM patterns, and how organisations can define their own flexible service management approach.

    General

    What is the VeriSM Foundation certification?

    VeriSM Foundation is an entry-level EXIN credential that validates your understanding of VeriSM, a service management approach for the digital age. It covers the VeriSM model, the management mesh, VeriSM patterns, and how organisations can define their own flexible service management approach.

    Is VeriSM Foundation worth it for professionals in Norway?

    Yes. With 82.5% of Norwegian government agencies struggling to recruit ICT specialists and organisations running multiple frameworks, employers value professionals who can integrate ITIL, Agile and DevOps into one flexible approach. VeriSM-F opens roles in service delivery, IT operations and service management. Talk to a learning advisor to plan your path.

    Who should take VeriSM Foundation?

    VeriSM Foundation suits IT and business professionals alike, including service managers, IT operations staff, ITIL holders, consultants, and early-career professionals. Because it is framework-agnostic and needs no prior service management knowledge, it works for anyone in a digitally enabled organisation.

    Are there any prerequisites for VeriSM Foundation?

    No. EXIN VeriSM Foundation has no formal prerequisites. It is the entry-level credential in the EXIN VeriSM scheme and is open to everyone, regardless of education, experience or prior service management knowledge.

    How long is the VeriSM Foundation certification valid?

    VeriSM Foundation certification is valid for life. The credential does not expire, and no renewal, re-examination or continuing education is required.

    How does VeriSM differ from ITIL?

    ITIL is a prescriptive service management framework, while VeriSM is an approach that positions ITIL as one of many practices within the management mesh. VeriSM does not prescribe which practices to use; it gives you a model to select and combine ITIL, Agile, DevOps, Lean and others for your context. The two are highly complementary.

    Pricing

    What is included in the VeriSM Foundation course fee?

    The training fee typically includes EXIN-aligned courseware, practice questions, mock exams, downloadable resources, learner support, and a course completion certificate. Exam vouchers are often bundled through accredited training. Request a quote to see what your package includes.

    How much does VeriSM Foundation training cost in Norway?

    Training fees in Norway are quoted in Norwegian kroner and vary by format and schedule, so pricing is available on request. Live online, classroom and corporate options are available. Contact us for current batch pricing and group rates.

    Is the EXIN exam fee included in the training price?

    The EXIN exam fee may be bundled with training or purchased separately, depending on the package. EXIN pricing varies by region and channel, so confirm the exam voucher cost when you enrol. Ask our team which option is most cost-effective for you.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT functions, service desks and mixed teams across Norway. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the VeriSM Foundation exam?

    The EXIN VeriSM Foundation exam is a closed-book, single-answer multiple-choice examination. It is delivered online with EXIN proctoring or at an accredited test location, and is typically arranged through an accredited training provider.

    How many questions are on the VeriSM Foundation exam?

    The exam has 40 multiple-choice questions and a time limit of 60 minutes (one hour). It is a closed-book exam.

    What is the passing score for the VeriSM Foundation exam?

    The pass mark is 65%, meaning you must answer at least 26 of the 40 questions correctly to pass.

    What topics does the VeriSM Foundation exam cover?

    The exam covers seven topic areas from the EXIN VeriSM Foundation Examination Specification: The Service Organization, Service Culture, People and Organizational Structure, The VeriSM Model, Progressive Practices, Innovative Technologies, and Getting Started. The VeriSM model carries the largest weight.

    What if I do not pass the exam the first time?

    You can re-sit the EXIN VeriSM Foundation exam; the re-examination policy and any fee are set by EXIN, so confirm current terms at enrolment. Our mock exams, practice questions and trainer support are designed to help you pass on your first attempt.

    Where can I take the VeriSM Foundation exam?

    You can sit the exam online through EXIN's proctored exam system from home or the office, or at an EXIN accredited testing location. It is usually arranged as part of a training and exam bundle.

    Course Content

    What will I learn in VeriSM Foundation training?

    You will learn the VeriSM model, the management mesh, service culture, VeriSM patterns, how to blend ITIL, Agile, DevOps and Lean, how innovative technologies affect services, and how to start a VeriSM journey, all mapped to the EXIN examination specification.

    Do I need prior service management experience to join?

    No prior experience is needed. VeriSM Foundation is designed for beginners as well as experienced professionals, with no formal prerequisites. The training explains every concept from the ground up and supports you with examples and practice questions.

    Which standard is the courseware aligned to?

    The courseware is aligned to the current EXIN VeriSM Foundation Examination Specification and the VeriSM publication from Van Haren Publishing, based on the IFDC VeriSM framework for modern service management.

    Are practice tests and mock exams included?

    Yes. The programme includes practice questions and full-length mock exams aligned to the 40-question, 60-minute format, so you can identify weak areas and build exam readiness before the real paper.

    What learning materials are provided?

    You receive EXIN-aligned courseware covering all seven topic areas, references to the VeriSM model and management mesh, practice questions, mock exams and topic-wise revision aids to support your preparation.

    Enrollment

    How do I enrol in the VeriSM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Contact a learning advisor if you need help choosing a batch.

    What training formats are available in Norway?

    We offer live online (virtual) instructor-led training, classroom training, and customised corporate group training across Norway, so you can pick the format that fits your schedule and learning style.

    How soon can I start VeriSM Foundation training?

    New batches run regularly across live online and classroom formats, so you can usually start within days. See upcoming schedules or talk to an advisor to find the next available cohort for Norway.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that suits you.

    What is your refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.