Business Process Management Training in Moldova

Turn Processes into Real Results

Master the full BPM lifecycle with instructor-led training built for business analysts, process owners and operations managers in Moldova. Learn to model processes in BPMN 2.0, analyse them for waste and redesign them for efficiency, then apply these skills to real work across Moldova's growing IT, banking and outsourcing sectors.

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Master BPM and Lead Process Improvement in Moldova

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MDL 6040

What Is Business Process Management and Why It MattersYour Route to Efficient Operations

The Business Process Management (BPM) Training is a practical, one-day programme that teaches you how to identify, model, analyse, improve and monitor the processes that run an organisation. Delivered in Moldova by Invensis Learning, this instructor-led Business Process Management training in Moldova builds skills you can apply the very next day, with no exam and no prior experience needed.

You learn the end-to-end BPM lifecycle, model processes using BPMN 2.0 (the international Business Process Model and Notation standard, ISO/IEC 19510), and apply process analysis, redesign and governance techniques aligned with ISO 9001:2015 and Lean thinking. Hands-on modelling and analysis exercises run throughout the day.

The course suits business analysts, process owners, operations and quality managers, and IT professionals across Moldova's IT services, banking, outsourcing and manufacturing sectors. If you want to make work flow faster, cost less and deliver more consistent results, this is a confident first step. Start your BPM journey with Invensis Learning.

Key Highlights of the Business Process Management Training Course

End-to-End Skill Development

Structured BPM training in the Moldova is designed to help learners understand the core concepts, tools, methods, and practices covered in the program
Course content aligned with current industry expectations, workplace requirements, and practical learning objectives for process improvement professionals in the Moldova
Real-world examples and scenario-based learning to help learners connect BPM concepts with everyday professional situations across operations, quality, and business consulting roles
Guided learning support to help participants strengthen understanding, improve confidence, and apply process management skills effectively at work

Structured Courseware and Learning Resources

Access to organized BPM course materials including process mapping templates, swimlane diagram worksheets, DMAIC reference guides, and flowchart design aids designed to support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of process analysis, redesign, and performance metrics
Practice activities, assignments, quizzes, or workplace-based exercises included where applicable
Supplementary learning aids such as BPM notation quick-reference cards, cross-functional map examples, process analysis checklists, and business process improvement roadmaps

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced BPM practitioners with relevant domain expertise across operations management, quality improvement, and process consulting
Real-world examples, case discussions, and applied process mapping activities to improve practical understanding of swimlane maps, DMAIC, and cross-functional workflows
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on process analysis, redesign, and performance measurement
Training approach focused on helping learners use BPM concepts at work through BPM coaching

Flexible Learning Support in Moldova

Flexible training formats available for individual learners and corporate teams in the Moldova
Options may include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on availability
Learning support designed to help participants stay on track before, during, and after the BPM training
Additional revision, refresher, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational BPM principles including process definitions, models, types, and performance metrics and how they apply to real operational environments
Learn process mapping techniques including traditional process maps, swimlane diagrams, cross-functional maps, and flowcharting based on the curriculum of an Online BPM course
Explore practical use cases showing how BPM is applied across manufacturing, healthcare, financial services, and technology organizations
Build role-relevant knowledge of DMAIC methodology, Six Sigma principles, quality improvement techniques, and operational efficiency strategies

Practice, Assessment, and Completion Support

Practice process mapping, swimlane development, and process analysis techniques through quizzes, exercises, and scenario-based activities where applicable
Use assessments to identify knowledge gaps in BPM concepts and strengthen understanding of weaker areas
Receive guidance from instructors or learning support teams to improve understanding of process redesign practices and stay aligned with course objectives

Career and Workplace Application

Build practical BPM skills that can support career growth, role advancement, or improved job performance in the Moldova
Strengthen confidence in applying process mapping, DMAIC, swimlane development, and cross-functional workflow analysis to real operational challenges
Improve professional credibility through structured, skill-focused BPM training recognized across Moldova industries
Support organizational capability building when delivered as BPM corporate training for employees across operations, quality, finance, and healthcare sectors

BPM Training Eligibility in the MoldovaWho Can Enroll?

No prior BPM or process management experience is required to enroll; the course is open to all working professionals in the Moldova
No formal prerequisites are needed; professionals from any background who work with or around business processes will benefit from this program
Business analysts, operations managers, quality professionals, and consultants looking to formalise their process management skills are well suited for this training
Professionals transitioning into process improvement, operations, or quality management roles in the Moldova will find this program directly applicable
Six Sigma practitioners, project managers, and process improvement specialists seeking to strengthen their BPM and process mapping knowledge are encouraged to enroll

What You Gain from BPM TrainingSkills That Pay off at Work

For Individuals

This Business Process Management training gives you a practical, end-to-end method for managing and improving the processes you work with every day. You learn to model, analyse, redesign and govern processes, then measure whether they actually perform. It suits business analysts, process owners, operations and quality managers, and IT professionals in Moldova who want workplace-ready skills rather than theory.

Because the course carries no exam and no prerequisites, you spend the day doing real BPM work: mapping processes in BPMN 2.0, finding waste and designing better ways of working you can apply immediately.

Model any business process clearly using BPMN 2.0 swimlane diagrams
Spot waste, bottlenecks and rework that slow work down and raise costs
Redesign processes for speed, quality and lower cost using proven principles
Define process KPIs and set up simple, meaningful performance measurement
Take on process owner and business analyst responsibilities with confidence
Speak a shared BPM language with IT, operations and quality colleagues
Apply skills immediately, with no exam to pass and no prerequisites
Strengthen your CV for in-demand roles across Moldova's IT and services sectors

For Organizations

BPM group training equips your teams with a shared, structured approach to documenting, analysing and improving business processes. It can be delivered for a single department or cross-functional teams across operations, IT, quality and customer service. For Moldovan employers modernising operations and preparing for automation, this builds lasting internal process capability.

When teams model and improve their own real processes during the session, the training creates immediate value: standardised process documentation, a common method, and a clear plan for the improvements that matter most to your organisation.

Standardise how teams document and improve processes across the business
Cut process waste, handoffs and rework that erode margins and service levels
Build in-house BPM and BPMN capability instead of relying on outside consultants
Align processes with ISO 9001:2015 and support audit readiness
Prepare processes for automation, RPA and digital transformation
Give cross-functional teams one shared process language and method
Train whole teams together on your own real processes in one day
Scalable delivery for teams in Chisinau and across Moldova

Where BPM Skills Take Your Career in MoldovaRoles, Demand and Salary

BPM skills are increasingly valued across Moldova as IT services, outsourcing, banking and manufacturing employers modernise how work flows. As firms in the Moldova Innovation Technology Park scale and banks invest in operational resilience for EU alignment, people who can model, analyse and improve processes are in demand. Roles range from business analyst and process improvement specialist to operations and BPM manager, and here is what the market shows right now.

MDL 30,925

Average gross salary, Chisinau

per month, worldsalaries 2026

MDL 15,500

National average gross wage, Moldova

per month, 2026 estimate

1,600+

Firms in Moldova IT Park

MITP, 2026

8.3%

IT share of Moldova GDP

industry data, 2026

SECTORS HIRING

—IT Services and Software Outsourcing
—Business Process Outsourcing and Contact Centres
—Banking, Fintech and Financial Services
—Manufacturing and Food Processing
—Telecommunications and Utilities
—Government and Public Sector Reform

DEMAND DRIVERS

—Moldova IT sector at around 8.3% of GDP and growing fast
—1,600+ firms in the Moldova Innovation Technology Park
—BPO and multilingual contact centres scaling in Chisinau
—Banks investing in operational resilience for EU alignment
—National Open Banking standard driving process change
—EU integration reforms pushing process standardisation

Sources: Paylab, Glassdoor, worldsalaries, Trading Economics (Moldova) 2026; TechBehemoths, Clutch, World Bank, Moldpres 2026.

Designation

Business Process Management Professionals in Moldova : Salary Insights and Trends

Hiring Companies in Moldova

MDL18K

Min

MDL28K

Average

MDL45K

Max

Paylab · Glassdoor (Moldova) 2026

EndavaPentalogMAIBOrange Moldova

Source: Endava · Pentalog · MAIB · Orange Moldova

Why BPM Skills Are in Demand Across Moldova

Rapidly Scaling IT and BPO Sector

Moldova's IT and outsourcing base is growing quickly, with 1,600+ firms in the tech park. Scaling operations need documented, efficient processes that trained BPM practitioners can design and manage.

BPM builds process modelling and design skills

Banking Modernisation and EU Alignment

Moldovan banks are investing in operational resilience and open banking to meet EU standards. Standardising and controlling core processes is exactly the work BPM methodology supports.

BPM builds governance and standardisation skills

Pressure to Automate the Right Processes

Digital transformation and RPA are spreading, but you cannot automate a broken or undocumented process. BPM gives teams the modelling and analysis skills to prepare processes for automation.

BPM prepares processes for automation

Multilingual Contact Centres at Scale

Moldova's BPO contact centres handle high volumes across languages. Consistent, low-error processes are essential, and BPM tools like BPMN and process KPIs help keep service quality high.

BPM keeps service quality consistent

Cost and Efficiency Pressure

With competitive labour costs central to Moldova's appeal, employers must keep operations lean. BPM helps remove waste, rework and handoffs that quietly raise cost and slow delivery.

BPM builds waste-elimination skills

Shortage of Structured Process Skills

Many Moldovan organisations improve processes informally without a shared method. Professionals fluent in the BPM lifecycle and BPMN 2.0 stand out and are increasingly sought after.

BPM makes trained practitioners stand out

Sources: TechBehemoths, Clutch, World Bank, Moldpres, National Bank of Moldova 2026.

BPM is a practical skill that pays off from day one. Join Moldovan professionals who are learning to model, analyse and improve the processes that run their organisations. Start your journey today.

Your Moldova Skills Transformation

From Doing Work to Designing How Work Flows

The Shift BPM Skills Make

Across Moldova, employers increasingly separate people who simply run tasks from those who can design and improve how work flows. BPM training moves you across that line. Here is the shift it makes.

Today

Seen as a capable doer, but not as someone who designs better ways of working

After BPM

Recognised as a process owner who can model, analyse and redesign work

Today

Seen as a capable doer, but not as someone who designs better ways of working

Today

Limited to your own function's view of the work

After BPM

Able to manage end-to-end processes that cross departments

Today

Limited to your own function's view of the work

Today

Fewer options in Moldova's fast-growing IT and services roles

After BPM

A stronger fit for in-demand analyst, quality and operations roles in Moldova

Today

Fewer options in Moldova's fast-growing IT and services roles

You complete BPM training

Before

You improve processes informally, with no shared method or notation

Now you have

A structured BPM lifecycle and BPMN 2.0 method you can apply to any process

Before

You improve processes informally, with no shared method or notation

Before

Waste and bottlenecks are felt but hard to pinpoint

Now you have

The analysis skills to locate waste, rework and delay and quantify them

Before

Waste and bottlenecks are felt but hard to pinpoint

Before

Process knowledge lives in a few people's heads

Now you have

Clear, shared process models that survive staff changes and support audits

Before

Process knowledge lives in a few people's heads

Before

Automation stalls on messy, undocumented processes

Now you have

Processes mapped and ready for RPA and digital transformation

Before

Automation stalls on messy, undocumented processes

"The gap between running a process and improving it is a method, and the organisations that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and put new skills to work.

Sources: Paylab, Glassdoor, worldsalaries (Moldova) 2026.

Course Curriculumof the Business Process Management Training

The online Business Process Management training course curriculum in the Moldova is structured across four modules covering foundational process concepts through to the development of detailed cross-functional process maps. Each module is designed to be practical, with content that aligns to real job responsibilities and process improvement workflows across operations, quality, and consulting roles.

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Definitions and models of business processes and how they apply across organisational functions
Overview of process performance metrics and how they are used to measure and manage process quality
Process types including operational, management, and support processes and their role within organisations
The Business Process Owner role and its responsibilities in process governance and accountability
Relationship among processes, policies, and procedures and how they interact within organisational frameworks

Sharpens your ability to tell an operational process apart from a support process, and why that distinction matters for ownership.

Module 1: Introduction to Business Processes

Definitions and models of business processes and how they apply across organisational functions
Overview of process performance metrics and how they are used to measure and manage process quality
Process types including operational, management, and support processes and their role within organisations
The Business Process Owner role and its responsibilities in process governance and accountability
Relationship among processes, policies, and procedures and how they interact within organisational frameworks

Sharpens your ability to tell an operational process apart from a support process, and why that distinction matters for ownership.

100% Secure and Safe download

The BPM Skills You Will BuildPractical, Hands-On and Ready to Apply

By the end of this Business Process Management training you can model, analyse, redesign and govern business processes end to end. Each skill below maps to a module of the one-day programme and to real workplace tasks.

Map Processes with BPMN 2.0

Model any business process as a clear BPMN 2.0 swimlane diagram, using events, tasks, gateways, pools and lanes so business and IT stakeholders read the same picture. Move from a prose description to a validated as-is and to-be model.

Run the End-To-End BPM Lifecycle

Apply the full BPM lifecycle, from identifying and prioritising processes through modelling, analysis, design, implementation, monitoring and optimisation, so process work becomes an ongoing cycle rather than a one-off project.

Analyse Processes and Find Waste

Use qualitative and quantitative analysis, value-added analysis and Lean waste categories to locate bottlenecks, rework and delay, then apply 5 Whys and fishbone diagrams to reach root causes and build the case for change.

Redesign Processes for Performance

Apply proven redesign principles, simplification, standardisation, automation, error-proofing, parallelisation and self-service, to cut cost and lead time, then define KPIs such as cycle time and first-pass yield to prove the improvement.

Set up Process Governance and Ownership

Establish process owner roles, governance structures and documentation standards, and manage the people side of process change so improvements are adopted and sustained, aligned with the ISO 9001:2015 process approach.

Prepare Processes for Automation

Understand how BPMS, workflow tools and RPA execute processes, identify which tasks are suitable for automation, and use BPM as the foundation for digital transformation across your organisation.

Who Should TakeBusiness Process Management Training in Moldova?

Business Process Analysts

Project Managers

Operations Managers

Quality Assurance Professionals

Business Consultants

Process Improvement Specialists

Six Sigma Practitioners

Business Analysts

Who Can Take This Certification Training

Business Process Management Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Business Process Management online training options available.

Business Process Management Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Business Process Management training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

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Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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Business Process Management Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

MDL 6040

Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Business Process Management Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and BPM training for companies.

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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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Business Process Management Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by Business Process Management training company.

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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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Business Process Management Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

Untitled

Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Business Process Management training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Loading schedules…

Why Choose Invensis Learning for BPM Training in MoldovaA Trusted, Practical Provider

As a trusted BPM training company in Moldova, Invensis Learning delivers structured, instructor-led BPM training for professionals and teams who want practical process skills, not just theory. Our trainers are experienced practitioners, and the one-day programme combines clear concepts with hands-on BPMN modelling, analysis and redesign exercises. Whether you join as an individual in Chisinau or arrange training for your team, you get organised courseware, real-world examples and learner support before, during and after the session. As an ISO 9001:2015 and ISO 27001:2022 certified provider, we hold our own training to the same process standards you will learn to apply.

Experienced practitioner trainers with real BPM and process improvement backgrounds
Practical, hands-on one-day format with BPMN modelling and analysis exercises
Online (live virtual), classroom and onsite delivery to suit your schedule
Organised courseware, process templates and real-world case examples
Learner support before, during and after the training
Flexible group and corporate options for teams across Moldova
ISO 9001:2015 and ISO 27001:2022 certified training provider
Trusted by professionals and organisations across many industries

98%

First-Attempt Pass Rate

5000+

Accredited Trainers Globally

4.7/5

Rated by Learners Worldwide

500+

Corporate Clients

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

Business Process Management Training Locations in MoldovaAll our classroom training is now available online at your convenience

Business Process Management in Moldova

Radisson Blu Leogrand Hotel, 77, Strada Mitropolit Varlaam, Centru sector, Chisinau, Chisinau Municipality, MD-2012, Moldova

Business Process Management in Moldova

Nobil Luxury Boutique Hotel, 49/1, Strada Mihai Eminescu, Centru sector, Chisinau, Chisinau Municipality, MD-2012, Moldova

Business Process Management in Moldova

Radisson Blu Leogrand Hotel, 77, Strada Mitropolit Varlaam, Centru sector, Chisinau, Chisinau Municipality, MD-2012, Moldova

Business Process Management in Moldova

Nobil Luxury Boutique Hotel, 49/1, Strada Mihai Eminescu, Centru sector, Chisinau, Chisinau Municipality, MD-2012, Moldova

Corporate BPM Training in MoldovaUpskill Your Whole Team

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Train cross-functional teams on your own real business processes
Flexible onsite, live virtual or hybrid delivery across Moldova
Schedules built around your team's availability
Role-based examples from IT, banking, BPO and manufacturing
Build in-house BPM and BPMN capability, not consultant dependence
Dedicated coordination and learner support for group programmes
Scalable delivery for teams in Chisinau and beyond

What Our Learners Say

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Clear Method for Modelling Processes

"The BPMN 2.0 modelling sessions finally gave me one clear way to document processes. I mapped a messy approval workflow the week after the course and my team could actually follow it."

Andrei Ciobanu

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Learned to See and Fix Waste

"The analysis part was the most useful for me. I learned to spot waste and rework I had stopped noticing, and how to build a simple business case for fixing it."

Elena Rusu

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Practical and Immediately Useful

"A practical, hands-on day with no exam pressure. The redesign principles and the KPI section are things I now use on real automation projects at work."

Victor Postolache

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Shared Language Across the Team

"We trained a cross-functional team on our own processes. Everyone left speaking the same BPM language, and our process documentation improved almost overnight."

Cristina Munteanu

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Standardised Our Core Processes

"The corporate session helped us standardise core processes ahead of our automation programme. Grounded, well structured and clearly delivered by an experienced trainer."

Mihai Lungu

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4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

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Frequently Asked QuestionsHere's everything you may ask...

Business Process Management (BPM) is a structured discipline for identifying, modelling, analysing, improving and monitoring the processes that deliver value in an organisation. This training teaches the full BPM lifecycle and the BPMN 2.0 modelling standard so you can manage and improve processes across any industry.

General

What is Business Process Management (BPM)?

Is BPM training worth it for professionals in Moldova?

Yes. BPM skills are in demand across Moldova's IT services, outsourcing, banking and manufacturing sectors as employers modernise and automate operations. The training gives you practical, workplace-ready skills, from process modelling to analysis and redesign, that you can apply immediately and add to your CV.

Who should attend this BPM course?

The course suits business analysts, process owners, operations and quality managers, IT professionals and change practitioners, anyone responsible for designing, managing or improving business processes. It is relevant across all sectors and needs no prior BPM experience.

Do I need any prior experience or qualifications?

No. There are no prerequisites. The course introduces BPM from first principles, so some familiarity with business operations is helpful but not required. It is open to professionals at any career stage.

Which standards and frameworks does the training cover?

The training is grounded in the BPM lifecycle and BPMN 2.0 (Business Process Model and Notation, ISO/IEC 19510), the international standard for process modelling. It also connects BPM to the ISO 9001:2015 process approach, Lean and Six Sigma, and the ABPMP BPM Common Body of Knowledge (CBOK).

Is this a certification course?

No. This is a practical, non-certification skills course with no exam. On completing the one-day programme you receive a course completion record from Invensis Learning, and you gain BPM and BPMN skills you can use straight away.

Pricing

How much does BPM training cost in Moldova?

BPM training fees vary by delivery format (live virtual, classroom or corporate) and group size, so pricing is available on request. Contact a learning advisor for current fees and upcoming batches in Moldova, and ask about group rates if you are enrolling a team.

What is included in the course fee?

The fee typically includes instructor-led training across all six BPM modules, hands-on BPMN modelling and analysis exercises, courseware and templates, learner support, and a course completion record from Invensis Learning. Request a quote to confirm exactly what your plan includes.

Do you offer group or corporate pricing?

Yes. We offer corporate group training with customised schedules and volume-based pricing for teams and departments across Moldova. It is especially cost-effective because your team can model and improve its own real processes during the session. Ask about corporate pricing for a tailored quote.

In what currency is the training billed?

Training for learners in Moldova is quoted locally, and fees depend on the format and group size. Speak with a learning advisor for pricing in the currency and format that suit you.

Are there payment or instalment options?

Payment options vary by plan and region. We accept major cards and bank transfers, and instalment options may be available on selected plans. Talk to a learning advisor to choose the option that works for you.

Assessment

Is there an exam for this BPM course?

No. This is a non-certification training course with no examination. Learning is reinforced through hands-on BPMN modelling exercises, process analysis workshops and group discussion during the one-day programme, so you practise the skills as you learn them.

How is learning assessed during the course?

There is no formal assessment. Instead, you apply BPM techniques throughout the day, modelling processes in BPMN 2.0, analysing them for waste and redesigning them in guided exercises and workshops, so you leave able to do the work, not just describe it.

Will I receive a certificate after the training?

You receive a course completion record from Invensis Learning after finishing the one-day programme. It recognises your participation and the practical BPM skills you built; it is not an external credential, because the BPM discipline has no single awarding body.

Do the skills expire or need renewal?

No. The BPM and BPMN skills you learn do not expire and need no renewal. They are immediately applicable to process documentation, analysis and improvement, and stay relevant as your organisation grows and automates.

How will I apply what I learn afterwards?

After the course you can model existing processes in BPMN 2.0, identify waste and improvement opportunities, redesign processes using proven principles, define process KPIs, and establish process ownership and governance, all skills you can put to work in your organisation immediately.

Course Content

What topics does the BPM training cover?

The one-day programme covers six modules: an introduction to BPM, the BPM lifecycle, business process modelling with BPMN 2.0, process analysis and performance measurement, process design, redesign and governance, and BPM technology, automation and continuous improvement.

Will I learn BPMN 2.0 process modelling?

Yes. A core part of the course is modelling processes with BPMN 2.0, the international Business Process Model and Notation standard. You practise using events, tasks, gateways, pools and lanes to build clear as-is and to-be process models from real descriptions.

Does the course include hands-on exercises?

Yes. Hands-on BPMN modelling, process analysis and redesign exercises run throughout the day. You work through realistic scenarios, and in corporate sessions you can model and analyse your own organisation's processes.

Can a beginner take this course?

Absolutely. The course introduces BPM from first principles and needs no prior experience or qualifications. Concepts are explained clearly and reinforced with practical exercises, so beginners and experienced professionals both gain workplace-ready skills.

What materials and resources are provided?

You receive structured courseware, BPMN modelling references, process templates and real-world case examples, along with learner support. These help you apply the BPM lifecycle and process analysis techniques directly to your own work.

Does the course cover automation and RPA?

Yes, at a practical level. You learn how BPMS, workflow tools and RPA execute processes, how to identify tasks suitable for automation, and why sound BPM is the foundation for digital transformation, so you can prepare processes for automation with confidence.

Enrollment

How do I enrol in the BPM course in Moldova?

You can enrol through the Invensis Learning website. Choose your preferred format, complete your booking, and you will receive access to schedules, courseware and learning resources. Contact a learning advisor to see upcoming batches in Moldova.

What training formats are available?

The course is available as online (live virtual) instructor-led training, in-person classroom training and customised corporate onsite training. You can choose the format that best fits your schedule and learning preference.

How soon can I start?

New batches run regularly in live virtual and classroom formats, and corporate sessions are scheduled around your team's availability. Speak with a learning advisor to see the next available dates for Moldova and reserve your place.

Can I arrange training for my whole team?

Yes. Corporate group training is available onsite, live virtual or hybrid for teams across Moldova, with schedules and examples tailored to your organisation. It is a fast way to build shared process capability. Ask about a group quote for your team.

What is the reschedule or cancellation policy?

Rescheduling and cancellations are handled per our published policy, and flexible options may let you move to another batch. Reach out to our support team for the details that apply to your booking.