Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is ITIL 4 Foundation and Who Is It For?UntitledYour First Step into IT Service Management

    The ITIL 4 Foundation (ITIL-F) is the entry-level qualification in the ITIL 4 scheme and the natural starting point for ITIL 4 Foundation certification training in South Korea. It introduces a modern, end-to-end operating model for creating, delivering and continually improving tech-enabled products and services, governed by AXELOS and examined by PeopleCert. The programme builds a working understanding of the ITIL 4 Service Value System, the Service Value Chain, the four dimensions of service management, the seven guiding principles and the core management practices that keep digital services reliable. There are no formal prerequisites, so it suits IT support staff, service desk teams, project members, developers and business professionals who want to speak the language of modern IT service management. Across Korea's IT services houses, banks, telecoms and public-sector bodies, ITSM terminology is embedded in everyday operations, which makes this credential a practical first step. Train with Invensis Learning to move from study to certified with a clear, supported path.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in South Korea, approved to deliver official ITIL 4 Foundation training using accredited courseware and standards.

    What Is ITIL 4 Foundation and Who Is It For?Your First Step into IT Service Management

    The ITIL 4 Foundation (ITIL-F) is the entry-level qualification in the ITIL 4 scheme and the natural starting point for ITIL 4 Foundation certification training in South Korea. It introduces a modern, end-to-end operating model for creating, delivering and continually improving tech-enabled products and services, governed by AXELOS and examined by PeopleCert.

    The programme builds a working understanding of the ITIL 4 Service Value System, the Service Value Chain, the four dimensions of service management, the seven guiding principles and the core management practices that keep digital services reliable. There are no formal prerequisites, so it suits IT support staff, service desk teams, project members, developers and business professionals who want to speak the language of modern IT service management.

    Across Korea's IT services houses, banks, telecoms and public-sector bodies, ITSM terminology is embedded in everyday operations, which makes this credential a practical first step. Train with Invensis Learning to move from study to certified with a clear, supported path.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in South Korea, approved to deliver official ITIL 4 Foundation training using accredited courseware and standards.

    Key Highlightsof the ITIL 4 Foundation Certification Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 4 Foundation certification training in South Korea designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 4 Foundation certification program in South Korea
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in South Korea

    • Flexible learning options available through ITIL 4 Foundation training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL 4 Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 4 Foundation exam prep training in South Korea
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in South Korea
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 4 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL 4 Foundation Certification Eligibility in South KoreaDo You Qualify for the ITIL 4 Foundation Exam?

    ITIL 4 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

    • No formal prerequisites - open to anyone interested in IT service management.

    • Suitable for IT professionals, service desk and support staff, and ITSM practitioners.

    • Useful for managers and business stakeholders who interact with IT services.

    • A basic familiarity with IT services is helpful but not required.

    What You Gain from an ITIL 4 QualificationSkills, Recognition and Career Lift

    For Individuals

    For Individuals

    ITIL 4 Foundation helps you prove you understand how modern IT services are designed, delivered and improved. The certification suits service desk staff, IT support, project members and business professionals who work alongside technology teams in South Korea. Whether you are starting in IT operations, moving from a technical role into service management, or supporting digital services in banking, telecom or the public sector, the training builds capability employers recognise.

    If you want a credential that travels across sectors and borders, ITIL 4 Foundation is a strong first move. You gain practical service management knowledge, current-syllabus courseware and a supported route to passing the exam with confidence.

    • Earns a globally recognised, PeopleCert-examined credential valued across Korean employers
    • Builds fluency in the ITIL 4 service value system and modern ITSM language
    • Opens entry into service desk, incident and service delivery roles
    • Strengthens collaboration with Agile, DevOps and Lean teams
    • Gives a vendor-neutral foundation you can apply to any toolset
    • Improves day-to-day handling of incidents, requests and changes
    • Provides a clear progression route to ITIL 4 Managing Professional and Strategic Leader
    • Boosts credibility with hiring managers in IT services, banking and telecom
    For Organizations

    For Organizations

    ITIL 4 Foundation group training helps organisations build consistent service management capability by equipping teams with a common framework and vocabulary. It can be delivered for IT operations, service desks, infrastructure teams or whole departments. For companies modernising IT operations and adopting cloud and AI-enabled ITSM platforms, the training provides a scalable, practical foundation.

    If your teams use different approaches to incidents, requests and changes, ITIL 4 Foundation training creates one disciplined operating model. Staff gain a standardised way to manage service value, quality and continual improvement across the organisation.

    • Creates a shared service management language across IT and business teams
    • Standardises incident, problem and change practices organisation wide
    • Improves service quality, uptime and user satisfaction
    • Connects IT delivery to measurable business outcomes
    • Supports smoother cloud, AI and digital-transformation programmes
    • Enables tailored training aligned to your service strategy
    • Builds in-house ITSM capability without heavy external dependence
    • Provides flexible delivery for distributed and onsite teams

    ITIL 4 Foundation Exam Format in South KoreaWhat to expect on exam day

    The ITIL 4 Foundation exam validates your understanding of the ITIL 4 service-management framework, including the Service Value System (SVS), the four dimensions of service management, and the ITIL guiding principles. The exam focuses on the ITIL 4 service value chain, key practices (Incident Management, Problem Management, Change Enablement, Service Request Management, Continual Improvement), the seven guiding principles, and ITIL 4 service-management concepts. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL 4 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL 4 Foundation
    Conducted ByPeopleCert
    Exam Duration60 minutes
    Number of Questions40 multiple-choice questions
    Passing Score65% (26 of 40 correct)
    Exam FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisITIL 4 Foundation syllabus
    Testing FormatPeopleCert online proctored or test center
    BookClosed book
    Certificate Validity3 years; renew via PeopleCert CPD or re-exam

    ITIL 4 Foundation Certification Cost in South Korea

    The total cost of getting ITIL 4 Foundation certified in South Korea includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 4 Foundation certification training in South Korea delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 4 Foundation syllabus and best practices
    • Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
    • Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
    • Structured ITIL 4 Foundation exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL 4 Foundation training cost in South Korea is USD 1325

    Exam Cost:

    • PeopleCert ITIL 4 Foundation exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL 4 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITSM Career Outlook in South KoreaRoles, Sectors and Salaries Hiring

    ITIL 4 Foundation is a practical entry point into one of Korea's most stable IT career tracks. As the country's IT services market scales toward US$43.9 billion by 2034 and giants like Samsung SDS and LG CNS book trillions of won in cloud and AI revenue, structured service management skills are in steady demand. ITSM is deeply embedded in banking, insurance, telecom and government operations, where service desk, incident and service delivery roles map directly to ITIL practices, and here is what the market is telling us right now.

    â‚©70.7M

    Average IT Manager salary, Seoul

    per year, Glassdoor 2026

    â‚©105M

    Senior IT manager pay, Seoul

    8+ years, SalaryExpert 2026

    US$43.9B

    IT services market by 2034

    growing 6.6% a year, IMARC

    3,170+

    IT roles listed nationally

    Glassdoor (South Korea) 2026

    SECTORS HIRING

    • —IT Services and System Integration (SI)
    • —Banking, Financial Services and Insurance
    • —Telecommunications and Network Operators
    • —Public Sector and Government
    • —Manufacturing and Semiconductors
    • —Healthcare, Pharma and Retail

    GROWTH TRENDS

    • —Cloud and AI revenue surging at Samsung SDS and LG CNS
    • —Government-led IT modernisation and digital-transformation programmes
    • —ITIL deeply embedded in banking, insurance, telecom and government operations
    • —Consolidation into AI-enabled, cloud-based ITSM platforms in 2026
    • —National push into AI, semiconductors and smart manufacturing
    • —Shortage of staff fluent in structured service management

    Sources: Glassdoor, SalaryExpert, Paylab, ERI (South Korea) 2026; IMARC and Mordor Intelligence (South Korea IT services market).

    What Is Driving Demand for ITIL 4 Skills in South Korea

    Cloud and AI Operations Complexity

    Samsung SDS and LG CNS now earn trillions of won from cloud and AI, making service operations far harder to manage. ITIL 4 gives teams a model to keep these services reliable.

    ITIL 4 builds service value and governance skills

    Inconsistent Service Quality

    Many enterprises run incidents, requests and changes differently across teams, causing downtime and rework. ITIL practices bring one disciplined way to protect service quality.

    ITIL 4 standardises incident and change practices

    Service Management Skills Shortage

    Korea faces a national shortage of advanced tech talent, including staff fluent in structured ITSM. A recognised foundation makes certified professionals easier to hire and deploy.

    ITIL 4 makes certified staff stand out

    Regulated Sectors Demand Discipline

    Banking, insurance, healthcare and government keep ITIL terminology embedded in daily operations. Certified teams help meet the service governance these sectors require.

    ITIL 4 supports governance and compliance

    ITSM Platform Consolidation

    In 2026, organisations are consolidating into integrated, AI-enabled ITSM platforms. ITIL 4 gives teams the practice knowledge to use these unified workflows well.

    ITIL 4 connects practices to the toolset

    Rising Digital Service Expectations

    Users expect fast, always-on digital services from every employer and bank. ITIL 4 continual improvement helps teams meet expectations and raise service performance over time.

    ITIL 4 builds continual improvement habits

    Sources: IMARC, Mordor Intelligence (South Korea IT services market); Y-Axis, Glassdoor (South Korea) 2026; Alloy Software (ITSM trends 2026).

    ITIL 4 Foundation is more than a certificate. It is a shared language for reliable digital services. Join professionals who keep Korea's IT operations running and improving. Start your journey today.

    Your South Korea Career Transformation

    Your Service Management Career, Before and After

    The Shift ITIL 4 Foundation Makes

    South Korea's IT services market is expanding fast on the back of cloud, AI and digital transformation, and employers increasingly separate professionals who can manage services to a standard from those who cannot. Here is which side of that line you want to be on.

    Today

    Pay capped with limited leverage to move into service management roles

    After ITIL 4

    IT manager roles in Seoul average around â‚©70.7M, with senior bands reaching â‚©105M and above

    Today

    Shortlisted less often for roles that list ITIL as preferred

    After ITIL 4

    Eligible for ITSM roles across IT services, banking, telecom and government

    Today

    Confident with tools, but missing the framework employers ask for

    After ITIL 4

    Fluent in the service value system, key practices and continual improvement

    You earn your ITIL 4 Foundation

    Before

    Service management skills picked up on the job with nothing to prove them

    Now you have

    A globally recognised, PeopleCert-examined credential Korean employers know

    Before

    Stuck in a narrow technical role with no service management mandate

    Now you have

    A clear route into service desk, incident and service delivery roles

    Before

    Different terms and habits to every team you work with

    Now you have

    The shared ITIL vocabulary that banks, telecoms and SI firms expect

    Before

    No structured path to grow into senior IT operations leadership

    Now you have

    A foundation that progresses to ITIL 4 Managing Professional and beyond

    "The difference between keeping services running and leading how they are improved is often a recognised framework, and the employers that matter already speak its language."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: Glassdoor, SalaryExpert, Paylab, ERI (South Korea) 2026.

    How to Get ITIL 4 Founfdation Certified in South KoreaStep-by-Step Certification Process

    The ITIL 4 Foundation certification path in South Korea is straightforward: complete the accredited 2-day training and pass the PeopleCert ITIL 4 Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL 4 Foundation Course

    Choose your preferred Invensis Learning ITIL 4 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts use accredited PeopleCert/AXELOS courseware delivered by ITIL-certified instructors.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL 4 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Prepare with Practice Resources

    Use practice questions, mock exams, revision materials, and scenario-based exercises to improve exam readiness. Structured ITIL 4 Foundation exam prep training helps reinforce key concepts and identify areas that need additional focus.

    Step 4: Sit the ITIL 4 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40). It is delivered via PeopleCert online proctoring from home or office, or at a test center.

    Step 5: Earn Your ITIL 4 Foundation Certificate

    On passing, PeopleCert issues your ITIL 4 Foundation certificate and digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain and Progress Your Certification

    ITIL 4 certificates are valid for 3 years; renew via PeopleCert's CPD programme or re-examination. From here you can progress toward the ITIL 4 Managing Professional and Strategic Leader streams.

    Step 1

    Enrol in the 2-Day ITIL 4 Foundation Course

    Choose your preferred Invensis Learning ITIL 4 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts use accredited PeopleCert/AXELOS courseware delivered by ITIL-certified instructors.

    Step 2

    Complete the Accredited Training

    Attend the 2-day course covering the full ITIL 4 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3

    Prepare with Practice Resources

    Use practice questions, mock exams, revision materials, and scenario-based exercises to improve exam readiness. Structured ITIL 4 Foundation exam prep training helps reinforce key concepts and identify areas that need additional focus.

    Step 4

    Sit the ITIL 4 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40). It is delivered via PeopleCert online proctoring from home or office, or at a test center.

    Step 5

    Earn Your ITIL 4 Foundation Certificate

    On passing, PeopleCert issues your ITIL 4 Foundation certificate and digital badge. Your provisional result is available immediately after the online exam.

    Step 6

    Maintain and Progress Your Certification

    ITIL 4 certificates are valid for 3 years; renew via PeopleCert's CPD programme or re-examination. From here you can progress toward the ITIL 4 Managing Professional and Strategic Leader streams.

    Module 1: Service Management Key Concepts

    • Value, value co-creation, and value streams
    • Organizations, service providers, consumers, and stakeholders
    • Products and services; service offerings and service relationships
    • Outcomes, costs, risks, utility, and warranty

    Module 2: The Four Dimensions of Service Management

    • Organizations and people
    • Information and technology
    • Partners and suppliers
    • Value streams and processes; external influencing factors (PESTLE)

    Module 3: The ITIL Service Value System (SVS)

    • Overview and purpose of the service value system
    • How the SVS components fit together
    • Opportunity, demand, and value
    • Governance and continual improvement in the SVS

    Module 4: The Seven Guiding Principles

    • Focus on value; start where you are
    • Progress iteratively with feedback; collaborate and promote visibility
    • Think and work holistically; keep it simple and practical
    • Optimize and automate; applying the principles together

    Module 5: The Service Value Chain

    • Purpose of the service value chain
    • The six value chain activities: plan, improve, engage, design & transition, obtain/build, deliver & support
    • How value chain activities combine into value streams
    • Connecting the value chain to ITIL practices

    Module 6: ITIL Practices Overview

    • General management, service management, and technical management practices
    • Purpose of the 34 ITIL practices
    • How practices support value chain activities
    • Continual improvement as a practice and a model

    Module 7: Key ITIL Practices in Detail

    • Incident management, problem management, and service desk
    • Change enablement, service request management, and service level management
    • Information security management, relationship management, and supplier management
    • ITIL 4 Foundation exam preparation and the PeopleCert exam

    Course Curriculumof the ITIL 4 Foundation Certification Training

    The ITIL 4 Foundation curriculum follows the official PeopleCert/AXELOS ITIL 4 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL 4 Foundation-format mock exams that mirror the live PeopleCert paper.

    • Value, value co-creation, and value streams
    • Organizations, service providers, consumers, and stakeholders
    • Products and services; service offerings and service relationships
    • Outcomes, costs, risks, utility, and warranty

    Sets the vocabulary for the entire exam, since terms like utility and warranty resurface throughout later modules.

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    Skills You Will Build with ITIL 4 FoundationService Management You Can Apply at Work

    This programme builds the service management knowledge that the ITIL 4 Foundation exam tests and that real IT teams use every day. By the end, you can speak the language of modern ITSM and apply its core concepts at work.

    Service Management Fundamentals

    Understand what a service is, how value is co-created between providers and consumers, and the meaning of utility and warranty. You will be able to explain outcomes, costs and risks in plain service terms.

    The ITIL 4 Service Value System

    Learn how the Service Value System ties guiding principles, governance, the service value chain, practices and continual improvement into one model so that all parts of an organisation work together to create value.

    The Seven Guiding Principles

    Apply the ITIL 4 mindset, including focus on value, start where you are, progress iteratively with feedback, and keep it simple and practical, to adapt service management to your own context.

    The Service Value Chain

    Work through the six value chain activities of plan, improve, engage, design and transition, obtain and build, and deliver and support, and see how they combine into value streams.

    Key ITIL Management Practices

    Get to grips with foundation-level practices such as incident management, problem management, change enablement, service desk, service level management and service request management.

    Continual Improvement and Metrics

    Use the continual improvement model, service level agreements and key metrics to measure performance, support good decisions and keep raising the quality of services over time.

    Who Should TakeITIL 4 Foundation Certification Training in South Korea?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL 4 Foundation Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online instruction, team-based training, or personalized coaching, choose the option that best supports your certification and professional development journey.

    ITIL 4 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1325

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This format provides the flexibility of online learning while maintaining direct engagement with experienced trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    ITIL 4 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    ITIL 4 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives. Training can be tailored to business objectives, team roles, and organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    ITIL 4 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format allows greater flexibility and individualized attention throughout the learning journey.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    ITIL 4 Foundation Live Virtual Training

    ITIL 4 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1325

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This format provides the flexibility of online learning while maintaining direct engagement with experienced trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in South KoreaAccredited and Trusted

    As a trusted ITIL 4 Foundation training company in South Korea, Invensis Learning delivers structured ITIL 4 Foundation training for individual professionals and organisations that want to build dependable IT service management capability and pass the PeopleCert exam. Our programmes combine certified trainers, current-syllabus courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan group training for your team in Seoul, Busan or elsewhere in Korea, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Accredited training partner working with PeopleCert and AXELOS for ITIL 4
    • Experienced, certified trainers with real IT service management experience
    • Flexible formats including live online and classroom training for individuals and teams
    • Current-syllabus courseware aligned to the ITIL 4 Foundation exam
    • Practice questions, mock exams and exam-readiness support
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified delivery and information security
    • Trusted by professionals and organisations across South Korea and worldwide

    60+

    Certification Courses

    50,000+

    Professionals Trained

    100+

    Countries Supported

    PeopleCert

    Accreditation Partner

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    Leaders in Training industry for 12+ years

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    Over 5000 five star reviews

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    Level AA conformance, W3C WCAG 2.2

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    ITIL 4 Foundation Training Locations in South KoreaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL 4 Foundation Training Location in South Korea

    Oakwood Premier, Incheon KR, 165 Convensia-daero, Yeonsu-gu, Incheon, South Korea

    ITIL 4 Foundation Training Location in South Korea

    Four Seasons Hotel, Seoul 97 Saemunan-ro, Dangju-dong, Jongno District, Seoul, South Korea

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    Corporate ITIL 4 Training in South KoreaUpskill IT Teams

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    • Suitable for small, medium and large IT and service teams
    • Customised schedules built around your operational availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Certified trainers with relevant ITSM and industry experience
    • Role-based examples drawn from IT services, banking and telecom
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Korea and global locations

    Leading Organisations

    Samsung SDSLG CNSSK C&CHyundai AutoEverKTShinhan Bank

    What Our Learners Say

    Untitled

    Passed First Time and Applying It Daily

    "The trainer made the service value system and the guiding principles genuinely easy to follow. I passed the ITIL 4 Foundation exam on my first sitting and now use the practices on our service desk every day."

    Min-jun Kim

    IT Support Lead

    Untitled

    0/0

    Beginner Friendly and Very Practical

    "I came from a non-technical background and still felt confident by the end. The mock exams matched the real format well, and the incident and change practices have already helped me in my new role."

    Seo-yeon Park

    Service Desk Analyst

    Untitled

    0/0

    Changed How I Measure Services

    "Clear, well-paced sessions with real examples from IT operations. The continual improvement and metrics topics changed how I think about measuring our services. Strong value for the time invested."

    Ji-ho Lee

    Infrastructure Engineer

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    0/0

    One Shared Language Across the Team

    "We trained our whole operations team and now everyone uses the same ITIL language for incidents and changes. Handovers are cleaner and our service quality has noticeably improved across the function."

    Eun-ji Choi

    IT Operations Manager, Telecommunications

    Untitled

    0/0

    Tailored Delivery That Fit Our Schedule

    "Invensis Learning delivered a tailored ITIL 4 Foundation programme for our IT staff with flexible scheduling that fit our shifts. The coordination was excellent and the pass rate across the cohort was high."

    Dae-sung Jung

    Learning and Development Manager, Banking

    Untitled

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. ITIL 4 Foundation is a globally recognised entry-level credential that maps directly to service desk, incident and service delivery roles. In Korea, ITSM terminology is embedded in banking, insurance, telecom and government operations, so the qualification is valued by employers and opens a clear career track.

    General

    Is the ITIL 4 Foundation certification worth it in South Korea?

    Yes. ITIL 4 Foundation is a globally recognised entry-level credential that maps directly to service desk, incident and service delivery roles. In Korea, ITSM terminology is embedded in banking, insurance, telecom and government operations, so the qualification is valued by employers and opens a clear career track.

    What is ITIL 4 Foundation and who is it for?

    ITIL 4 Foundation is the entry-level qualification in the ITIL 4 scheme, governed by AXELOS and examined by PeopleCert. It introduces modern IT service management, including the service value system and core practices. It suits IT support, service desk staff, project members, developers and business professionals.

    Do I need prior experience or prerequisites?

    No. ITIL 4 Foundation has no formal prerequisites and is open to everyone. It is designed as an introduction, so beginners and experienced staff alike can take it. Attending an accredited training programme is recommended to prepare for the exam.

    Why choose Invensis Learning for ITIL 4 training?

    Invensis Learning is an accredited training partner working with PeopleCert and AXELOS, offering current-syllabus courseware, certified trainers, flexible delivery and exam-readiness support. We are ISO 9001 and ISO 27001 certified and have trained professionals across South Korea and worldwide.

    How long is the ITIL 4 Foundation certification valid?

    The certification is valid for three years. You can renew it by earning the required CPD points through the PeopleCert MyAxelos subscription or by passing a higher ITIL 4 qualification. Confirm current renewal requirements on the PeopleCert portal.

    Pricing

    How much does ITIL 4 Foundation training cost in South Korea?

    Training fees vary by format and schedule, so pricing is available on request. The PeopleCert exam fee is billed separately under regional pricing and is not part of the training fee. Speak with a learning advisor for a tailored quote.

    What is included in the course fee?

    The training fee typically includes current-syllabus courseware, instructor-led or self-paced access, practice questions, mock exams and learner support, leading to a course completion certificate. Exam vouchers can be bundled. Request a quote to confirm what your plan includes.

    Is the exam fee included in the training price?

    Not always. PeopleCert bills the ITIL 4 Foundation exam fee under regional pricing, and it can be purchased separately or bundled with training. Confirm current exam pricing on the PeopleCert portal, and ask us about packages that include the voucher.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT operations, service desks and whole departments. Contact us for a group quote for your team.

    What payment methods are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Talk to a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 4 Foundation exam?

    The exam is closed book and uses multiple-choice questions with a single correct answer. It is based on the current ITIL 4 Foundation syllabus published by AXELOS and PeopleCert and tests knowledge and comprehension of core service management concepts.

    How many questions are on the exam and how long is it?

    The exam has 40 questions and a duration of 60 minutes. There is no formal prerequisite to sit it, and it covers the service value system, guiding principles, four dimensions, value chain and key practices.

    What is the passing score for ITIL 4 Foundation?

    The passing score is 65 percent, which means answering 26 of the 40 questions correctly. Focus on a broad understanding of all the syllabus areas rather than memorising any single topic.

    How and where do I take the exam?

    You can take the exam through PeopleCert online proctoring with OnVUE, available around the clock, or at a PeopleCert authorised test centre. You can sit it from home or office in South Korea once you are ready.

    What happens if I do not pass the first time?

    You can re-sit the exam by booking another attempt through PeopleCert. Our training includes mock exams and exam-readiness support to help you pass with confidence. Confirm the current re-sit policy and fees on the PeopleCert portal.

    Course Content

    What topics does the ITIL 4 Foundation training cover?

    The training covers service management concepts, the service value system, the four dimensions of service management, the seven guiding principles, the service value chain, key ITIL practices, continual improvement, service level agreements and key metrics.

    Can a beginner take this course?

    Yes. ITIL 4 Foundation is an introductory qualification with no prerequisites, so beginners are welcome. The training starts from core concepts and builds up gradually, with examples and practice to support those new to IT service management.

    What learning resources are provided?

    You receive current-syllabus courseware, practice questions, mock exams and topic-wise revision aids. These resources help you understand the service value system and practices and identify any areas to strengthen before the exam.

    Is the courseware aligned with the latest ITIL 4 syllabus?

    Yes. The courseware is aligned to the current ITIL 4 edition and the ITIL 4 Foundation syllabus published by AXELOS and PeopleCert, so you study the concepts and terminology the exam actually tests.

    Will I receive a certificate after the training?

    Yes. After completing the training you receive a course completion certificate from Invensis Learning. Passing the PeopleCert exam then earns you the official ITIL 4 Foundation certification and digital badge.

    Enrollment

    How do I enrol in the ITIL 4 Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training and self-paced e-learning, plus customised corporate group training. Choose the format that fits your schedule and learning style.

    How soon can I start?

    New batches run regularly, and self-paced learning lets you begin immediately after enrolment. Check the upcoming schedules for live online and classroom dates that suit you in South Korea, or ask an advisor for the next available cohort.

    Can I reschedule or transfer my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.