Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?UntitledYour Entry into Multi-Supplier IT Governance

    The EXIN SIAM Foundation (SIAM-F) certification validates your understanding of Service Integration and Management, the methodology for governing multiple IT service providers under a single, accountable service integrator. SIAM Foundation certification training in India from Invensis Learning gives you the concepts, roles and processes that employers running multi-supplier IT ecosystems now expect. As the entry-level credential in the EXIN SIAM scheme, it has no formal prerequisites and suits ITSM professionals, service delivery managers and sourcing specialists across India's IT services, GCC and BFSI sectors. The course is aligned to the current EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism. You learn the three-layer SIAM model, the four service integrator sourcing options, cross-provider process integration and governance, then prepare for the 40-question, closed-book EXIN exam. Start your SIAM journey with Invensis Learning and turn multi-supplier complexity into a career advantage.

    Invensis Learning is an EXIN Accredited Training Provider in India, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Entry into Multi-Supplier IT Governance

    The EXIN SIAM Foundation (SIAM-F) certification validates your understanding of Service Integration and Management, the methodology for governing multiple IT service providers under a single, accountable service integrator. SIAM Foundation certification training in India from Invensis Learning gives you the concepts, roles and processes that employers running multi-supplier IT ecosystems now expect.

    As the entry-level credential in the EXIN SIAM scheme, it has no formal prerequisites and suits ITSM professionals, service delivery managers and sourcing specialists across India's IT services, GCC and BFSI sectors. The course is aligned to the current EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism.

    You learn the three-layer SIAM model, the four service integrator sourcing options, cross-provider process integration and governance, then prepare for the 40-question, closed-book EXIN exam. Start your SIAM journey with Invensis Learning and turn multi-supplier complexity into a career advantage.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in India, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured SIAM Foundation Certification training in India designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized SIAM Foundation course online materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led SIAM Foundation training in India by experienced trainers with relevant service integration and management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in India

    • Flexible learning options available for professionals seeking SIAM Foundation training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to SIAM Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the SIAM Foundation certification program in India
    • Earn a SIAM Foundation certificate after successfully meeting the course requirement

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in India
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate SIAM Foundation training program designed for team-based learning initiatives

    SIAM Foundation Certification Eligibility in IndiaDo You Qualify for the SIAM Foundation Exam?

    SIAM Foundation has no formal prerequisites. It is open to anyone interested in service integration and multi-supplier service delivery:

    • Open to all professionals - no prior SIAM experience required.

    • Suitable for IT and service-management practitioners, service integrators, transformation leads, vendor managers, and consultants.

    • Familiarity with basic IT service-management concepts (e.g. ITIL) is helpful but not required.

    • Recommended for anyone working in or moving into a multi-supplier service environment.

    Why SIAM Foundation Pays OffSkills Employers Are Hiring For

    For Individuals

    For Individuals

    SIAM Foundation training helps IT professionals understand how to coordinate multiple service providers and deliver seamless, end-to-end services. It suits service desk leads, incident and problem managers, service owners and sourcing specialists working in complex, multi-vendor environments. Whether you are moving into a service integrator role, supporting a GCC, or extending your ITIL knowledge, this course builds the governance vocabulary and structural understanding employers value.

    If you want a credential that proves you can manage multi-supplier complexity, SIAM Foundation is a clear next step. You gain lifetime EXIN certification, practical governance knowledge, and a foundation for the advanced EXIN SIAM Professional.

    • Validates your Service Integration and Management knowledge with a globally recognised EXIN credential
    • Opens roles in service integration, supplier management and IT service delivery
    • Equips you to govern multiple providers under one end-to-end accountability model
    • Lifetime certification with no renewal or continuing education required
    • No formal prerequisites, so you can certify at any stage of your ITSM career
    • Complements ITIL 4 and strengthens your multi-supplier governance profile
    • Prepares you thoroughly for the 40-question, closed-book EXIN exam
    For Organizations

    For Organizations

    SIAM Foundation group training helps organisations govern multi-supplier IT ecosystems by equipping service management and sourcing teams with a common framework. The training can be delivered for service desks, integration functions or leadership groups. For organisations moving from single-vendor outsourcing to best-of-breed multi-sourcing, this training provides a scalable, flexible way to build integration capability in-house.

    If your teams struggle to hold several providers to one accountable service model, SIAM Foundation group training creates a shared governance language. Staff gain a standardised approach to integration, performance and end-to-end service delivery.

    • Builds a shared SIAM governance language across in-house and outsourced teams
    • Improves end-to-end service quality across multiple providers
    • Strengthens supplier coordination, accountability and performance management
    • Reduces service failures caused by unclear multi-vendor ownership
    • Enables customised, role-based training for ITSM and sourcing teams
    • Supports cost optimisation and structured multi-sourcing decisions
    • Scales across GCC, BFSI and IT services delivery centres

    SIAM Foundation Exam Format in IndiaWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    Exam ComponentDetails
    Exam NameSIAM Foundation
    Conducted ByEXIN
    Duration60 minutes
    Questions40 multiple-choice questions
    Passing Score65% (26 of 40)
    FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisOfficial SIAM Foundation syllabus
    Testing FormatEXIN online proctored or test center

    SIAM Foundation Certification Cost in India

    The total cost of earning the SIAM Foundation credential typically includes the fee for SIAM Foundation training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • Accredited EXIN-aligned SIAM Foundation training and digital courseware
    • Practice questions and full-length SIAM Foundation mock exams
    • Exam-focused guidance designed to improve first-attempt readiness on the SIAM Foundation paper
    • The SIAM Foundation training cost in India is INR 80280

    Exam Cost:

    • EXIN SIAM Foundation exam fee paid to EXIN
    • Online proctored or test centre delivery via the EXIN candidate portal
    • Lifetime-valid EXIN SIAM Foundation credential - no renewal required
    • Most Invensis Learning packages bundle the EXIN exam voucher

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    SIAM Foundation Career Paths in IndiaRoles, Demand and Earnings

    SIAM Foundation has become a valued marker of multi-supplier governance skill across India, sought by IT services firms, GCCs, managed service providers and BFSI employers that run complex provider ecosystems. As organisations move from single-vendor outsourcing to multi-sourced models, professionals who can integrate and govern several providers are increasingly in demand. Roles range from ITSM analyst and process manager to service integration manager and service delivery manager, and here is what the market shows right now.

    ₹22.3 lakh

    Average ITIL/ITSM professional salary, India

    per year, 6figr 2026

    ₹15 lakh

    SIAM Manager average salary, India

    6figr 2026

    ₹18.7 lakh

    Service Delivery Manager average, India

    PayScale 2026

    1,700+

    ITSM and SIAM roles listed, Bengaluru

    Indeed 2026

    SECTORS HIRING

    • —IT Services and Global Capability Centres
    • —Banking, Financial Services and Insurance
    • —Managed Service Providers and IT Outsourcers
    • —Telecommunications and Digital Services
    • —Government and Public Sector IT
    • —Consulting and Professional Services

    GROWTH TRENDS

    • —India's large GCC base driving multi-supplier governance demand
    • —Shift from single-vendor to multi-sourced IT ecosystems
    • —Cost-reduction pressure pushing structured service integration
    • —ITIL-heavy talent pool, thinner on SIAM-specific skills
    • —Digital transformation multiplying provider relationships
    • —Enterprises formalising the service integrator function

    Sources: 6figr, PayScale, Glassdoor, Salary.com, Indeed (India) 2026; EXIN and Scopism SIAM 2026.

    Why SIAM Skills Are in Demand Across India

    Multi-Supplier Complexity

    Indian enterprises and GCCs now run dozens of IT providers at once, but few have a governance layer to coordinate them end to end, the exact gap SIAM is built to close.

    SIAM builds end-to-end integration skills

    Single-Vendor to Multi-Sourced Shift

    As organisations move from one big outsourcer to best-of-breed multi-sourcing, they need integrators who can hold several providers to one accountable service model.

    SIAM builds service integrator capability

    Cost-Reduction Pressure

    With cost cutting now a top driver of sourcing strategy, employers want SIAM-literate professionals who can rationalise providers and remove duplicated spend.

    SIAM builds portfolio and provider optimisation skills

    Service Accountability Gaps

    When incidents span multiple vendors, ownership blurs and resolution slows. SIAM defines cross-provider roles so accountability no longer falls through the cracks.

    SIAM defines cross-provider roles and ownership

    SIAM Talent Scarcity

    India's ITSM pool is deep in ITIL but thin in SIAM-specific skills, making certified service integration professionals rare and sought-after by GCCs and outsourcers.

    SIAM makes certified integrators stand out

    Tooling and Data Integration

    Fragmented ITSM tools across providers break end-to-end reporting. SIAM knowledge helps teams integrate tooling and deliver a single, trusted view of service.

    SIAM builds integrated tooling and reporting skills

    Sources: EXIN, Scopism SIAM survey 2025-2026; Indeed, 6figr, Glassdoor (India) 2026.

    SIAM Foundation is more than a certificate. It is a route into multi-supplier governance roles that employers across India are actively hiring for. Start your SIAM journey today.

    Your India Career Transformation

    Your Career Before and After SIAM Foundation

    See the Difference the Credential Makes

    India's IT service market is shifting to multi-sourced, best-of-breed delivery, and employers increasingly separate professionals who can govern that complexity from those who cannot. Here is which side of that line you want to be on.

    Today

    Salary capped in single-process ITSM roles with limited leverage

    After SIAM

    ITSM and SIAM skills command strong bands, with service delivery managers averaging around ₹18.7 lakh in India

    Today

    Overlooked for roles that list SIAM or service integration

    After SIAM

    Eligible for service integration and supplier management roles across IT services, GCCs and BFSI

    Today

    Confident in delivery, but not in multi-provider governance

    After SIAM

    Fluent in integrating and governing multiple providers end to end

    You earn your SIAM Foundation

    Before

    Multi-supplier knowledge picked up informally on the job

    Now you have

    A recognised EXIN credential that proves your SIAM capability

    Before

    Limited to single-process or single-vendor ITSM work

    Now you have

    Readiness to integrate services end to end across many providers

    Before

    Governance skills that are hard to evidence to employers

    Now you have

    The SIAM vocabulary and structures employers now ask for

    Before

    Recognition tied to one employer or one toolset

    Now you have

    A globally recognised, lifetime EXIN certification

    "The gap between running IT processes and integrating a whole supplier ecosystem is increasingly a recognised credential, and the employers that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: 6figr, PayScale, Glassdoor (India) 2026.

    How to Get SIAM Foundation Certified in IndiaStep-by-Step Certification Process

    The SIAM Foundation certification path in India is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Step 1

    Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2

    Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3

    Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4

    Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5

    Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6

    Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Comparison questions between SIAM and frameworks like ITIL or COBIT are a recurring feature across the exam.

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    Skills You Will Build in This CourseFrom SIAM Structures to Cross-Provider Governance

    This SIAM Foundation training teaches you to define, govern and integrate services across multiple providers. By the end you can explain the SIAM model, apply its roles and processes, and prepare confidently for the 40-question EXIN exam.

    SIAM Concepts and Ecosystem

    Explain what Service Integration and Management is, the customer, service integrator and provider layers, and the core SIAM principles that keep multi-supplier delivery accountable.

    SIAM Structures and Sourcing Models

    Apply the three-layer SIAM model and weigh the four service integrator options: internal, external, hybrid and lead supplier, so you can shape the right operating model.

    SIAM Roles and Responsibilities

    Map the customer, service integrator and provider roles, including the SIAM Manager and Supplier Relationship Manager, and the governance boards that connect them.

    Cross-Provider Process Integration

    Coordinate incident, problem, change and service level management across multiple providers so end-to-end services hold together in a multi-vendor environment.

    SIAM Practices and Governance

    Use collaboration, performance, supplier and assurance practices, plus integrated tooling and data, to govern a multi-supplier ecosystem effectively.

    SIAM Challenges and Framework Fit

    Anticipate cultural, commercial and tooling risks, and see how SIAM works alongside ITIL, COBIT, ISO/IEC 20000, Agile and DevOps.

    Who Should TakeSIAM Certification Training in India?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    INR 80280

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in India seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    INR 80280

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in IndiaAccredited, Expert-Led, Flexible

    As a trusted SIAM Foundation training company in India, Invensis Learning delivers accredited, instructor-led SIAM Foundation training for professionals and teams building multi-supplier governance capability. As an EXIN training partner certified to ISO 9001:2015 and ISO 27001:2022, we combine expert ITSM trainers, official-aligned courseware, and flexible live online, classroom and corporate formats. Whether you enrol as an individual or train a whole service management team, you get a practical, exam-focused experience built around real multi-provider scenarios and dependable learner support before, during and after the course.

    • Accredited EXIN training partner with ITSM-specialist trainers
    • Instructor-led live online and classroom formats to fit your schedule
    • Courseware aligned to the EXIN exam and the Scopism SIAM BoK
    • Practice questions and mock tests for the 40-question EXIN exam
    • ISO 9001:2015 and ISO 27001:2022 certified training delivery
    • Dedicated learner support before, during and after training
    • Customised corporate training for service management teams
    • Trusted by professionals and organisations across 100+ countries

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in IndiaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in India

    The Taj Mahal Palace, Koli Nagar, A Ward, Mumbai Zone 1, Mumbai City District, Maharashtra, India

    SIAM Foundation Training Location in India

    The Oberoi, New Delhi, Oberoi Flyover, Chanakya Puri Tehsil, New Delhi, Delhi, 110503, India

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    Corporate SIAM Foundation TrainingFor Your Teams

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    • Upskill entire ITSM and sourcing teams on multi-supplier governance
    • Customised schedules aligned to your delivery centre's availability
    • Onsite, live virtual, hybrid or blended delivery for teams
    • EXIN-aligned trainers with real service integration experience
    • Role-based examples drawn from GCC and multi-vendor environments
    • Dedicated coordination and progress tracking for group programmes
    • Scalable delivery for teams across India and global locations

    Trusted by Leading Organisations

    TCSInfosysWiproHCLTechTech MahindraCapgemini

    What Our Learners Say

    Untitled

    Cleared the EXIN Exam with Confidence

    "The SIAM Foundation course finally made sense of the multi-vendor mess I manage daily. The three-layer model and the service integrator roles gave me language I now use with our providers, and I passed the EXIN exam on my first attempt."

    Arjun Iyer

    Service Delivery Manager

    Untitled

    0/0

    Practical and Exam-Focused

    "As an ITSM analyst supporting a GCC, I wanted to understand how our suppliers fit together. The trainer used real multi-provider scenarios, and the mock questions were very close to the actual exam. Great preparation."

    Priya Nair

    IT Service Management Analyst

    Untitled

    0/0

    A Strong Complement to ITIL

    "I already held ITIL, so SIAM Foundation was the natural next step. The sessions on cross-provider incident and problem management were the most useful part for my incident management role."

    Rohan Deshpande

    Incident Manager

    Untitled

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    Standardised Our Multi-Vendor Governance

    "We trained our service management team through Invensis Learning to standardise how we govern outsourced providers. The shared SIAM vocabulary alone has improved how our people run supplier reviews and escalations."

    Meera Krishnan

    IT Service Management Lead, BFSI

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    Flexible Corporate Delivery That Worked for Us

    "Invensis Learning delivered a customised SIAM Foundation programme for our delivery centre. Flexible scheduling, EXIN-aligned content and a trainer who understood our multi-sourced environment made it easy to upskill the whole group."

    Sanjay Rao

    Head of Service Integration, IT Services

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    Frequently Asked QuestionsHere's everything you may ask...

    The EXIN SIAM Foundation is an entry-level credential that validates your knowledge of Service Integration and Management, the discipline of governing multiple IT service providers under one accountable model. It is the first level in the EXIN SIAM scheme and is open to all, with no formal prerequisites.

    General

    What is the EXIN SIAM Foundation certification?

    The EXIN SIAM Foundation is an entry-level credential that validates your knowledge of Service Integration and Management, the discipline of governing multiple IT service providers under one accountable model. It is the first level in the EXIN SIAM scheme and is open to all, with no formal prerequisites.

    Is SIAM Foundation worth it for my ITSM career in India?

    Yes. As India's GCCs, IT services firms and BFSI employers shift to multi-sourced IT, SIAM-literate professionals are in demand, and roles from process manager to service delivery manager command strong salaries. The EXIN credential is globally recognised and valid for lifetime, making it a durable career investment.

    Who should take the SIAM Foundation course?

    It suits IT service management professionals, service desk and incident managers, service owners, sourcing and procurement specialists, and staff at managed service providers or service integrators. It is also ideal for ITIL holders working in complex, multi-supplier environments.

    Do I need ITIL before taking SIAM Foundation?

    No. SIAM Foundation has no formal prerequisites. Basic familiarity with ITSM, such as ITIL Foundation, is helpful but not required. SIAM complements ITIL by adding the multi-supplier integration and governance layer on top of core service management processes.

    How long is the SIAM Foundation certification valid?

    SIAM Foundation certification is for lifetime. The EXIN credential does not expire and needs no renewal, re-examination or continuing education, so once you pass you keep the designation.

    Pricing

    What is included in the SIAM Foundation course fee?

    The training fee typically includes EXIN-aligned courseware, instructor-led sessions, practice questions and mock exams, downloadable resources, and learner support. Some packages also bundle the EXIN exam voucher. Request a quote to confirm what your chosen package includes.

    How much does SIAM Foundation training cost in India?

    Fees vary by format and batch, so the current price is available on request. Instructor-led training is quoted in INR, while the EXIN exam voucher is priced separately by EXIN and varies by region and channel. Talk to a learning advisor for the latest India pricing.

    Is the EXIN exam fee included in the training price?

    It depends on the package. Some bundles include the EXIN exam voucher, while others quote it separately, as EXIN pricing varies by region and purchasing channel. Ask us for a package that includes the voucher so you have one clear price.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service management and sourcing teams. Contact us for a tailored quote for your organisation.

    What payment methods and instalment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Foundation exam?

    The EXIN SIAM Foundation exam is a closed-book, multiple-choice paper of 40 single-answer questions, based on the EXIN SIAM Foundation Examination Specification and the Scopism SIAM Body of Knowledge.

    How many questions are on the exam and how long is it?

    The exam has 40 questions and you have 60 minutes (one hour) to complete it. All questions are single-answer multiple choice.

    What is the passing score for the SIAM Foundation exam?

    The pass mark is 65 percent, which means answering at least 26 of the 40 questions correctly. Our practice questions and mock exams are designed to help you prepare for a first-time pass.

    What topics does the SIAM Foundation exam cover?

    The exam spans seven topic areas per the EXIN specification: Introduction to SIAM, the SIAM Implementation Roadmap, Roles and Responsibilities, SIAM Practices, Processes to Support SIAM, Challenges and Risks, and SIAM and Other Practices.

    Where and how do I take the EXIN exam?

    You can sit the exam online through EXIN's proctored exam system or at an EXIN accredited test location. It is usually arranged through your accredited training provider as part of a training and exam bundle.

    What happens if I do not pass the first time?

    You can re-sit the EXIN exam. Re-sit fees and policy are set by EXIN. Our training includes practice questions, mock exams and trainer guidance to help you prepare thoroughly and reduce the chance of a re-sit.

    Course Content

    What will I learn in the SIAM Foundation course?

    You will learn to define, govern and integrate IT services across multiple providers. This includes SIAM concepts and layers, the four service integrator sourcing models, roles and responsibilities, cross-provider process integration, governance practices, and common challenges and risks.

    Which topics does the SIAM Foundation syllabus cover?

    The syllabus follows the seven EXIN topic areas: SIAM introduction and concepts, the implementation roadmap, roles and responsibilities, SIAM practices, supporting processes, challenges and risks, and how SIAM relates to ITIL, COBIT, ISO/IEC 20000, Agile and DevOps.

    Can a beginner take this course without prior experience?

    Yes. SIAM Foundation is designed as an entry point with no formal prerequisites. Trainers explain concepts from the ground up and use real multi-provider examples, so beginners and experienced ITSM staff alike can follow the content.

    What learning materials are provided?

    You receive EXIN-aligned courseware, references to the SIAM Body of Knowledge, practice questions, full-length mock exams, and topic-wise exercises to reinforce each area of the syllabus.

    Is the courseware aligned to the latest SIAM standard?

    Yes. The courseware is aligned to the current EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism, so you study the material the exam is based on.

    Enrollment

    How do I enrol in the SIAM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, self-paced e-learning, and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How soon can I start the SIAM Foundation training?

    We run regular batches across India in live online and classroom formats, and self-paced learning lets you start immediately. See upcoming schedules or speak with an advisor to pick the next available cohort.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans allow you to attend the training twice. Contact support to arrange this before your batch begins.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.