Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN VeriSM Foundation Certification?UntitledYour Entry into Digital Service Management

    The VeriSM Foundation (VeriSM-F) certification is an entry-level EXIN credential that validates your understanding of VeriSM, a service management approach built for the digital age. VeriSM Foundation certification training in Bulgaria gives IT and business professionals a practical, framework-agnostic way to define how their organisation delivers services, using the VeriSM model and its central management mesh. Awarded by EXIN and based on a framework developed by the IFDC, VeriSM shows you how to combine ITIL, Agile, DevOps, Lean and SIAM to suit your context rather than follow one prescriptive rulebook. The course maps to the current EXIN VeriSM Foundation Examination Specification and its seven topic areas, from service culture to innovative technologies. With Sofia now one of Europe's fastest-growing technology hubs and digital transformation on almost every Bulgarian employer's agenda, a modern, vendor-neutral service management credential is a smart first step. Start your journey with Invensis Learning and move from study to certified with confidence.

    Invensis Learning is an EXIN Accredited Training Provider in Bulgaria, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN VeriSM Foundation Certification?Your Entry into Digital Service Management

    The VeriSM Foundation (VeriSM-F) certification is an entry-level EXIN credential that validates your understanding of VeriSM, a service management approach built for the digital age. VeriSM Foundation certification training in Bulgaria gives IT and business professionals a practical, framework-agnostic way to define how their organisation delivers services, using the VeriSM model and its central management mesh.

    Awarded by EXIN and based on a framework developed by the IFDC, VeriSM shows you how to combine ITIL, Agile, DevOps, Lean and SIAM to suit your context rather than follow one prescriptive rulebook. The course maps to the current EXIN VeriSM Foundation Examination Specification and its seven topic areas, from service culture to innovative technologies.

    With Sofia now one of Europe's fastest-growing technology hubs and digital transformation on almost every Bulgarian employer's agenda, a modern, vendor-neutral service management credential is a smart first step. Start your journey with Invensis Learning and move from study to certified with confidence.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Bulgaria, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the VeriSM™ Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured VeriSM Foundation Certification training in Bulgaria designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized VeriSM Foundation course online materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led VeriSM Foundation training in Bulgaria by experienced trainers with relevant service management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Bulgaria

    • Flexible learning options available for professionals seeking VeriSM Foundation training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to VeriSM Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the VeriSM Foundation certification program in Bulgaria
    • Earn a VeriSM Foundation certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Bulgaria
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate VeriSM Foundation training program designed for team-based learning initiatives

    VeriSM Foundation Certification Eligibility in BulgariaDo You Qualify for the VeriSM™ Foundation Exam?

    VeriSM Foundation training does not require any prior experience or knowledge. However, it is advantageous for professionals to possess some level of familiarity with service management principles or IT service delivery.

    • There are no prerequisites criteria for taking the Online VeriSM Foundation training.

    • Familiarity with service management principles or IT service delivery is advantageous but not required.

    • Open to IT and service-management practitioners, transformation leads, DevOps engineers, business owners of services, and consultants.

    Why VeriSM Foundation Is Worth Your TimeFor Professionals and Teams in Bulgaria

    For Individuals

    For Individuals

    VeriSM Foundation training helps IT and business professionals understand modern, digital service management and prepare for the EXIN exam. It suits service desk staff, IT coordinators, delivery leads and anyone moving into a service-focused role. Whether you are starting out in a Sofia shared-service centre, formalising service knowledge you already use, or adding a modern method to your ITIL background, this course builds capability that Bulgarian employers value.

    If you want a vendor-neutral, globally recognised service management credential that reflects how digital organisations really work, VeriSM Foundation is a clear first step. You gain the VeriSM model, the management mesh, exam readiness and a supported path to certified.

    • Earn a globally recognised EXIN credential valued across Bulgaria's IT and outsourcing sector
    • Master a modern, framework-agnostic approach to service management in the digital age
    • Learn to combine ITIL, Agile, DevOps and Lean through the VeriSM management mesh
    • Stand out for service desk, service delivery and IT service management roles
    • Gain a lifetime certification with no renewal or continuing-education cost
    • Prepare with confidence for the 40-question EXIN VeriSM Foundation exam
    • Open the door to VeriSM Essentials, Plus and Professional as you progress
    • Build service skills that transfer across sectors, employers and borders
    For Organizations

    For Organizations

    VeriSM Foundation group training helps organisations equip service and operations teams with a flexible, context-driven approach to modern service management. The training can be delivered for IT departments, shared-service centres or cross-functional teams. For organisations connecting service delivery to strategy amid rapid digital change, VeriSM provides a scalable, framework-agnostic model your teams can apply immediately.

    If your teams juggle ITIL, Agile and DevOps without a joined-up model, VeriSM group training creates a common approach. Teams learn to select and combine practices through the management mesh to fit each service and context.

    • Build a shared, modern service management language across IT and business teams
    • Help teams combine existing frameworks instead of replacing them
    • Standardise service practice across distributed delivery and shared-service centres
    • Improve consumer focus and outcome-based service design
    • Support digital transformation with context-driven service management
    • Deliver customised, role-relevant training for your Bulgarian teams
    • Strengthen in-house service capability and reduce reliance on single tools
    • Provide flexible onsite, live virtual and hybrid delivery

    VeriSM Foundation Exam Format in BulgariaWhat to expect on exam day

    The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

    Exam ComponentDetails
    Exam TypeMultiple choice questions
    No of Questions40 questions
    Exam Duration60 minutes
    Passing Score65% (26/40 marks required)
    TypeClosed book
    Conducted ByEXIN
    Testing BasisVeriSM Foundation BoK (IFDC)
    Testing FormatEXIN online proctored or test centre

    VeriSM Foundation Certification Cost in Bulgaria

    The total cost of earning the VeriSM Foundation credential typically includes the fee for VeriSM Foundation training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • 2 days of expert-led EXIN-accredited VeriSM Foundation training
    • EXIN-aligned digital courseware on the IFDC VeriSM Foundation BoK
    • Scenario practice on the VeriSM model, Management Mesh, and progressive practices
    • Full-length 40-question mock exams that mirror the live EXIN paper
    • The VeriSM™ Foundation training cost in Bulgaria is EUR 1400

    Exam Cost:

    • EXIN VeriSM Foundation exam fee paid to EXIN
    • Online proctored delivery via the EXIN candidate portal (or at an EXIN test centre)
    • 40 multiple-choice questions, 60 minutes, 65% pass mark (26 of 40), closed book
    • Exam available in English, Portuguese, Chinese, Dutch, German, and Japanese
    • Lifetime-valid EXIN VeriSM Foundation credential — no formal renewal required

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    VeriSM Careers and Demand Across BulgariaWhy This Credential Pays Off

    Modern service management skills are increasingly sought after in Bulgaria, where IT services, shared-service centres, fintech and global tech employers run large, fast-changing service operations. As organisations pursue digital transformation, professionals who can define a flexible, context-driven service approach stand out. Demand spans service desk, service delivery and IT service management roles, and here is what the market is telling us right now.

    €32,900

    Average IT Manager salary, Bulgaria

    per year, PayScale 2026

    €24,100

    Service Delivery Manager average, Bulgaria

    gross, PayScale 2026

    126,000+

    IT specialists in Bulgaria

    sector estimate, 2026

    5.5%

    IT outsourcing share of GDP

    Bulgaria, 2026

    SECTORS HIRING

    • —IT Services and Outsourcing
    • —Shared Services and BPO Centres
    • —Banking, Fintech and Payments
    • —Telecommunications
    • —Software and Global Tech R&D
    • —Government and Public Sector

    GROWTH TRENDS

    • —Digital transformation on almost every Bulgarian organisation's agenda
    • —Sofia among Europe's fastest-growing technology hubs
    • —IT outsourcing worth around 5.5% of national GDP
    • —Global delivery centres standardising service management at scale
    • —Digital Bulgaria strategy driving AI, cloud and 5G adoption
    • —Strong ITIL base seeking modern, agnostic service methods

    Sources: PayScale, Glassdoor, worldsalaries, zaplatomer (Bulgaria) 2026; Invest Bulgaria, trade.gov ICT guide.

    What Is Fuelling Demand for VeriSM Skills in Bulgaria

    Digital Transformation on Every Agenda

    Almost every Bulgarian organisation, public and private, now has digital transformation underway, yet many still manage services with fragmented, tool-first methods that VeriSM is designed to unify.

    VeriSM unifies fragmented service practices

    A Fast-Growing, Fragmented Tech Sector

    Sofia is one of Europe's fastest-growing tech hubs with 105,000+ engineers, but rapid growth leaves service teams juggling ITIL, Agile and DevOps without a single connecting model.

    VeriSM connects ITIL, Agile and DevOps

    Delivery Centres Under Pressure

    IT outsourcing is around 5.5% of Bulgaria's GDP. Shared-service and delivery centres must standardise service management across many clients, exactly what a context-driven approach enables.

    VeriSM standardises context-driven service

    Cloud and Automation Reshaping Services

    The Digital Bulgaria strategy prioritises AI, cloud and 5G. Service teams need people who can fold innovative technologies into delivery, a core VeriSM Foundation topic area.

    VeriSM covers innovative technologies

    ITIL-Heavy, Modern-Method-Light Talent

    Many Bulgarian professionals hold traditional ITSM knowledge but lack a modern, agnostic framework. VeriSM positions ITIL as one practice among many within the management mesh.

    VeriSM makes ITIL one practice among many

    Rising Consumer Expectations

    Bulgarian users expect faster, outcome-focused digital services. VeriSM's consumer-first service culture helps organisations design services around outcomes rather than outputs.

    VeriSM builds a consumer-first service culture

    Sources: trade.gov ICT guide, Invest Bulgaria, Nortal, Intellias (Bulgaria tech market) 2026.

    VeriSM Foundation is your entry point into modern, digital service management. Join Bulgarian professionals building a context-driven service approach and lead where delivery meets strategy. Start your journey today.

    Your Bulgaria Career Transformation

    From Service Support to Service Leadership,

    Your VeriSM Transformation

    Bulgaria's technology and outsourcing sector is expanding fast, and employers increasingly separate professionals who can run modern, context-driven service management from those who cannot. Here is which side of that line the VeriSM Foundation puts you on.

    Today

    Service pay capped without a recognised, modern service management credential

    After VeriSM

    IT service manager roles in Bulgaria average around €32,900, with senior service leaders earning more

    Today

    Overlooked for roles that list modern ITSM knowledge as preferred

    After VeriSM

    Eligible for service delivery and service management roles across IT, BPO and fintech employers

    Today

    Strong on one framework, but employers want a joined-up, context-driven approach

    After VeriSM

    Fluent in blending ITIL, Agile, DevOps and Lean through the VeriSM management mesh

    You earn your VeriSM Foundation

    Before

    Service know-how tied to a single tool or framework

    Now you have

    A vendor-neutral EXIN credential recognised by employers worldwide

    Before

    No formal proof of modern service management skill

    Now you have

    A globally recognised VeriSM Foundation certification valid for lifetime

    Before

    Delivery focused, with a limited view of service strategy

    Now you have

    The model to link services to organisational outcomes and governance

    Before

    Recognition that fades when you change sector or employer

    Now you have

    A portable credential that travels across sectors and borders

    "The gap between running service tasks and leading modern service management is a recognised, agnostic credential, and digital employers already know it."

    Join thousands of professionals who trained with Invensis Learning and advanced their service careers.

    Sources: PayScale, Glassdoor, worldsalaries (Bulgaria) 2026.

    How to Get VeriSM Foundation Certified in BulgariaStep-by-Step Certification Process

    The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognized service management credential.

    Step 1: Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2: Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3: Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4: Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5: Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6: Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Step 1

    Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2

    Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3

    Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4

    Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5

    Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6

    Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Module 1: The Service Organization

    • Organizational context
    • Organizational governance
    • Digital transformation

    Module 2: Service Culture

    • Define a service culture
    • Explain the elements of a service culture

    Module 3: People and Organizational Structure

    • Organization structure
    • Service management challenges

    Module 4: The VeriSM Model

    • The VeriSM model
    • Adapting the VeriSM model

    Module 5: Progressive Practices

    • Progressive practices

    Module 6: Innovative Technologies

    • Impact of technology

    Module 7: Getting Started

    • Getting started

    Course Curriculumof the VeriSM™ Foundation Certification Training

    The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

    • Organizational context
    • Organizational governance
    • Digital transformation

    Governance and context questions here connect directly to nearly every later module.

    image

    100% Secure and Safe download

    Skills You Will Build in This VeriSM CourseThe Management Mesh in Everyday Practice

    This VeriSM Foundation training covers all seven EXIN examination topic areas, from the service organisation and service culture to the VeriSM model, progressive practices, innovative technologies and getting started. By the end, you can explain modern digital service management and apply the management mesh in practice.

    Define a Context-Fit Service Approach

    Understand what a service organisation is and how VeriSM helps you define your own service management approach around governance, principles and business goals, rather than following one prescriptive framework.

    Build the VeriSM Management Mesh

    Learn the central concept of VeriSM: integrating resources, environment, emerging practices and management practices into a management mesh, and applying it through the Define, Produce, Provide and Respond stages.

    Blend ITIL, Agile, DevOps and Lean

    Explore progressive practices and learn how to select and combine ITIL, Agile, DevOps, Lean and SIAM within the mesh, choosing the right practice for each service and context instead of one rigid method.

    Shape a Consumer-First Service Culture

    Learn how service culture, people and organisational structure drive value, placing the consumer at the centre of service design and building the collaboration and leadership that modern service management needs.

    Apply Cloud, AI and Automation to Services

    Understand how innovative technologies such as cloud, artificial intelligence, automation, IoT and analytics reshape service delivery and how they fit as resources within the VeriSM management mesh.

    Prepare for the EXIN VeriSM Foundation Exam

    Get ready for the 40-question, closed-book EXIN exam with practice questions mapped to all seven topic areas and the 65% pass mark, plus guidance on getting started with VeriSM in a real organisation.

    Who Should TakeVeriSM Foundation Certification Training in Bulgaria?

    Service Managers

    IT Architects

    Service Desk Manager

    Project Managers

    Process Owners

    Process Managers

    IT Manager

    Business Analysts

    Quality Managers

    Who Can Take This Certification Training

    VeriSM Foundation Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

    VeriSM™ Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1400

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    VeriSM™ Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    VeriSM™ Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service management capabilities, standardize operational practices, and support workforce development through customized team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Bulgaria seeking to build modern service management capabilities across teams.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    VeriSM™ Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    VeriSM™ Foundation Live Virtual Training

    VeriSM™ Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1400

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for VeriSM Training in BulgariaTrusted, Accredited and Learner-First

    Invensis Learning delivers structured VeriSM Foundation training for professionals and organisations across Bulgaria who want a modern, framework-agnostic approach to service management and a clear route to the EXIN exam. Our programmes combine experienced trainers, EXIN-aligned courseware, flexible delivery and learner-focused support. As a trusted VeriSM Foundation training company in Bulgaria, we support both routes: whether you enrol as an individual or plan corporate training for your team, you gain a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • EXIN-aligned VeriSM courseware delivered by experienced service management trainers
    • Flexible live online and classroom formats for learners and teams in Bulgaria
    • Full coverage of all seven EXIN VeriSM Foundation examination topic areas
    • Practice questions and mock tests mapped to the 40-question EXIN exam
    • Guidance on exam registration and EXIN online proctored delivery
    • Dedicated learner support before, during and after your training
    • ISO 9001 and ISO 27001 certified training operations you can trust

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    VeriSM Foundation Training Locations in BulgariaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    VeriSM Foundation Training Location in Bulgaria

    Grand Hotel Sofia, 1, Gen. Yosif V. Gurko, Center, Sofia, Sredets, Stolichna, Sofia-city, 1000, Bulgaria

    VeriSM Foundation Training Location in Bulgaria

    Sofia Balkan Palace, 5, Sveta Nedelya Square, Center, Sofia, Sredets, Stolichna, Sofia-grad, 1000, Bulgaria

    corporate banner

    VeriSM Corporate Training in BulgariaFor Your Teams

    Untitled

    • Suitable for IT, service and operations teams of any size
    • Customised schedules aligned to your team's availability
    • Delivery onsite in Bulgaria, live virtual or hybrid
    • Trainers with real service management and ITSM experience
    • Role-based examples drawn from IT services, BPO and fintech
    • Progress tracking and learner support for group programmes
    • Consistent service management practice across distributed teams

    Leading Organisations

    SAPVMwareHPIBMDXC TechnologyCoca-Cola HBC

    What Our Learners Say

    Untitled

    Passed the EXIN Exam with Confidence

    "The training made the VeriSM model and management mesh genuinely easy to follow, and the mock questions matched the real EXIN exam closely. I passed comfortably and now use the ideas with my service desk team every week."

    Dimitar Petrov

    IT Service Desk Team Leader

    Untitled

    0/0

    ITIL and Agile Finally Clicked Together

    "As someone with an ITIL background, VeriSM finally showed me how ITIL, Agile and DevOps fit together. The trainer used real service examples from our kind of shared-service environment, which made the concepts stick."

    Elena Georgieva

    IT Operations Analyst

    Untitled

    0/0

    Practical and Flexible Online Training

    "A clear, practical course that fit around my work. The live online sessions were interactive and the study materials were well organised. I feel far more confident talking about modern service management in interviews."

    Nikolay Ivanov

    Service Delivery Coordinator

    Untitled

    0/0

    Gave Our Team a Shared Service Language

    "We trained a mixed IT and operations group and the customised delivery worked well. The team now shares a common service management vocabulary and applies the management mesh when choosing practices for new services."

    Maria Dimitrova

    L&D Manager, Shared Services

    Untitled

    0/0

    Reliable Partner for Team Upskilling

    "Invensis Learning delivered a smooth corporate programme for our service teams. Scheduling was flexible, the trainer was experienced, and the framework-agnostic approach suited our fast-moving fintech environment perfectly."

    Georgi Stoyanov

    Head of Service Management, Fintech

    Untitled

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver VeriSM™ Foundation Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading VeriSM™ Foundation training solutions tailored for individuals and organizations.

    PlovdivSofiaVarna
    City map with location markers

    Explore Our Other Course Categories

    Agile

    Project Management

    ITSM

    Quality Management

    DevOps

    IT Governance

    Other Related Courses

    Frequently Asked QuestionsHere's everything you may ask...

    VeriSM Foundation is an entry-level EXIN credential that validates your understanding of VeriSM, a service management approach for the digital age. It covers the VeriSM model, the management mesh, VeriSM patterns and how organisations define their own flexible service management approach.

    General

    What is the VeriSM Foundation certification?

    VeriSM Foundation is an entry-level EXIN credential that validates your understanding of VeriSM, a service management approach for the digital age. It covers the VeriSM model, the management mesh, VeriSM patterns and how organisations define their own flexible service management approach.

    Who should take VeriSM Foundation training in Bulgaria?

    VeriSM Foundation suits IT and business professionals who want to understand modern, digital service management. In Bulgaria that includes service desk staff, IT coordinators, delivery leads, ITIL holders and career changers in IT services, shared-service centres, fintech and telecoms.

    Is VeriSM Foundation worth it for my career?

    Yes. VeriSM Foundation gives you a modern, vendor-neutral service management credential valued by Bulgaria's fast-growing IT and outsourcing sector, where digital transformation is on almost every employer's agenda. It supports roles from service desk to IT service management. Talk to a learning advisor to plan your path.

    Are there any prerequisites for VeriSM Foundation?

    No. EXIN VeriSM Foundation has no formal prerequisites. It is the entry-level credential in the EXIN VeriSM scheme and is open to everyone, regardless of education, experience or prior service management knowledge.

    Is the EXIN VeriSM Foundation recognised internationally?

    Yes. EXIN is an internationally recognised examination body operating in over 165 countries. VeriSM Foundation is valued by employers globally as a modern, agnostic service management credential, particularly in organisations undergoing digital transformation or using multiple frameworks.

    Pricing

    How much does VeriSM Foundation training cost in Bulgaria?

    VeriSM Foundation training fees in Bulgaria are quoted in euros and vary by format and whether the EXIN exam is bundled. Pricing is available on request. Contact us for a tailored quote for individual or corporate training.

    What is included in the course fee?

    The fee typically includes EXIN-aligned courseware, instructor-led sessions, practice questions, mock exams and learner support. Many packages bundle the EXIN exam voucher. Confirm what is included when you request your quote.

    Is the EXIN exam fee included in the training price?

    It depends on the package. VeriSM Foundation is often sold as a training-and-exam bundle through an accredited provider, though EXIN pricing varies by region and channel. Ask a learning advisor whether the exam voucher is included in your chosen plan.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT, service and operations teams across Bulgaria. Contact us to discuss a tailored quote for your organisation.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the VeriSM Foundation exam?

    The EXIN VeriSM Foundation exam is a closed-book, multiple-choice examination with single-answer questions. It is based on the current EXIN VeriSM Foundation Examination Specification and its seven topic areas.

    How many questions are on the exam and how long is it?

    The exam has 40 multiple-choice questions and a duration of 60 minutes (1 hour). It is closed book, with no formal prerequisites required to sit it.

    What is the passing score for the VeriSM Foundation exam?

    You need 65% to pass, which is 26 out of 40 questions correct. Focus on broad understanding across all seven topic areas, especially the VeriSM model, which carries the largest weighting.

    Where can I take the EXIN VeriSM Foundation exam?

    You can take the exam online through EXIN's online proctored system or at an EXIN accredited testing location. It is typically arranged through an accredited training provider as part of a training-and-exam bundle.

    What if I do not pass the exam the first time?

    You can re-sit the EXIN VeriSM Foundation exam if needed; re-sit fees and policy are set by EXIN and vary by region and channel. Our training includes practice questions and mock exams to help you pass with confidence. Confirm current re-sit details with EXIN before booking.

    Course Content

    What topics does the VeriSM Foundation course cover?

    The course covers all seven EXIN topic areas: The Service Organization, Service Culture, People and Organizational Structure, The VeriSM Model, Progressive Practices, Innovative Technologies and Getting Started, aligned to the EXIN VeriSM Foundation Examination Specification.

    What is the VeriSM management mesh?

    The management mesh is the central concept of VeriSM. It integrates four elements, resources, environment, emerging practices and management practices, that an organisation combines to create its own flexible, context-appropriate service management approach.

    How does VeriSM differ from ITIL?

    ITIL is a prescriptive service management framework, while VeriSM is an approach that positions ITIL as one of many practices within the management mesh. VeriSM gives you a model to select and combine practices such as ITIL, Agile, DevOps and Lean for your context. The two are highly complementary.

    What learning materials are provided?

    You receive EXIN-aligned courseware, practice questions and mock exams mapped to the seven topic areas, plus reference material on the VeriSM model, management mesh and VeriSM patterns. Instructor-led learners also get trainer guidance and Q&A support.

    Do I need prior service management experience?

    No prior service management knowledge is required. VeriSM Foundation is designed to be accessible to both IT and business professionals, so beginners and experienced practitioners can both take the course and sit the exam.

    Enrollment

    How do I enrol in the VeriSM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, classroom sessions and customised corporate group training for teams in Bulgaria, so you can choose the format that fits your schedule and learning style.

    How long is the VeriSM Foundation training?

    VeriSM Foundation training runs for 16 hours, typically delivered over two full days or across several shorter sessions. The programme prepares you for the 40-question EXIN exam.

    What is the next step after VeriSM Foundation?

    After Foundation, the recommended next level is EXIN VeriSM Essentials, followed by VeriSM Plus and VeriSM Professional. Foundation is the entry point and knowledge base for the full EXIN VeriSM certification scheme.

    Can I reschedule my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change to your enrolment.