Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is ITIL 5 Foundation and Why Learn It in Ljubljana?UntitledThe Current Standard in Digital Service Management

    ITIL 5 Foundation certification training in Ljubljana gives IT and business professionals a clear route into modern digital product and service management. The ITIL 5 Foundation (Version 5.0) qualification, created by AXELOS and examined by PeopleCert, is the entry point to the ITIL 5 scheme and the current fifth iteration of the world's most widely adopted IT service management framework. You learn the ITIL Value System, the seven guiding principles, the product and service lifecycle, and Value Stream Mapping and Management, then sit the 40-question, closed-book exam. Ljubljana's banks, telecoms, energy firms and IT consultancies increasingly expect current-edition ITIL knowledge, making this a timely credential for anyone in or moving toward a service management role. Delivered in live virtual and classroom formats by PeopleCert-accredited trainers, the programme takes you from study to certified with mock exams, practice questions and expert guidance. Start your ITIL 5 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Ljubljana, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What Is ITIL 5 Foundation and Why Learn It in Ljubljana?The Current Standard in Digital Service Management

    ITIL 5 Foundation certification training in Ljubljana gives IT and business professionals a clear route into modern digital product and service management. The ITIL 5 Foundation (Version 5.0) qualification, created by AXELOS and examined by PeopleCert, is the entry point to the ITIL 5 scheme and the current fifth iteration of the world's most widely adopted IT service management framework.

    You learn the ITIL Value System, the seven guiding principles, the product and service lifecycle, and Value Stream Mapping and Management, then sit the 40-question, closed-book exam. Ljubljana's banks, telecoms, energy firms and IT consultancies increasingly expect current-edition ITIL knowledge, making this a timely credential for anyone in or moving toward a service management role.

    Delivered in live virtual and classroom formats by PeopleCert-accredited trainers, the programme takes you from study to certified with mock exams, practice questions and expert guidance. Start your ITIL 5 journey with Invensis Learning.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Ljubljana, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation certification training in Ljubljana designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Ljubljana
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Ljubljana

    • Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation exam prep training in Ljubljana
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Ljubljana
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Certification Eligibility in LjubljanaDo You Qualify for the ITIL V5 Foundation Exam?

    ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

    • No formal prerequisites - open to anyone interested in IT service management.

    • Suitable for IT professionals, service desk and support staff, and ITSM practitioners.

    • Useful for managers and business stakeholders who interact with IT services.

    • A basic familiarity with IT services is helpful but not required.

    What You Gain from Getting ITIL 5 CertifiedSkills, Recognition and Career Momentum

    For Individuals

    For Individuals

    ITIL 5 Foundation training helps you understand how modern organisations create, deliver and continually improve value through digital products and services. It suits IT professionals, digital product owners, DevOps and Agile practitioners, and business colleagues who work alongside service teams in Ljubljana. Whether you are new to service management or upgrading from ITIL 4, the course builds practical, current knowledge aligned to the AXELOS Version 5.0 syllabus and the PeopleCert exam.

    If you want a recognised credential that travels across sectors and borders, ITIL 5 Foundation is a strong first step. You gain structured knowledge, exam readiness, and a vocabulary that employers across banking, telecoms, energy and IT consulting understand.

    • Earns a globally recognised, current-edition credential valued across Slovenian IT employers
    • Opens roles from service desk analyst to IT service and operations manager
    • Builds fluency in the ITIL Value System and the product and service lifecycle
    • Teaches the seven guiding principles that improve real day-to-day decisions
    • Adds Value Stream Mapping skills that reduce waste and speed up delivery
    • Positions ITIL 4 holders to upgrade their knowledge to the digital-era framework
    • Requires no prerequisites, so it suits professionals at any career stage
    • Strengthens your credibility with employers running large digital service portfolios
    For Organizations

    For Organizations

    ITIL 5 Foundation group training equips teams with a shared, current understanding of digital product and service management. It can be delivered for IT operations, service desks, product teams or leadership groups across your Slovenian sites. For organisations modernising IT service delivery, the training creates a consistent approach to value creation, governance and continual improvement.

    If your teams manage digital services but work in silos, ITIL 5 group training establishes a common framework. People gain a standardised approach to the guiding principles, the four dimensions and value stream management that scales across departments.

    • Standardises service management practice across IT and digital teams
    • Aligns delivery to value using the ITIL Value System and value streams
    • Improves incident, problem and change outcomes through shared practices
    • Builds a common language between IT, product and business functions
    • Supports digital transformation and continual improvement goals
    • Enables tailored, onsite or live virtual delivery for whole teams
    • Raises service quality and customer experience across the portfolio
    • Develops in-house capability that reduces reliance on external consultants

    ITIL V5 Foundation Exam Format in LjubljanaWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation
    Conducted ByPeopleCert
    Exam Duration60 minutes
    Number of Questions40 multiple-choice questions
    Passing Score65% (26 of 40 correct)
    Exam FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisITIL V5 Foundation syllabus
    Testing FormatPeopleCert online proctored or test center
    BookClosed book
    Certificate Validity3 years; renew via PeopleCert CPD or re-exam

    ITIL V5 Foundation Certification Cost in Ljubljana

    The total cost of getting ITIL V5 Foundation certified in Ljubljana includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation certification training in Ljubljana delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
    • Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
    • Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
    • Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL Version 5 Foundation training cost in Ljubljana is EUR 1380

    Exam Cost:

    • PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITIL 5 Career Paths in LjubljanaRoles, Demand and Pay

    ITIL 5 Foundation is fast becoming a baseline credential for IT service roles across Ljubljana, valued by IT consultancies, banks, telecoms and energy firms that run large digital service portfolios. As Slovenian organisations modernise their service management on the current edition of ITIL, professionals who understand the ITIL Value System and value streams stand out. Demand spans the ladder, from service desk analyst to IT service and operations manager, and here is what the local market is telling us right now.

    €60,000

    Average IT Service Manager salary, Slovenia

    per year, boljsaplaca.si 2026

    €71,600

    IT Director salary, Slovenia

    per year, Glassdoor 2026

    20,000+

    IT professionals in Slovenia

    across 3,000+ tech firms, trade.gov

    €3,059

    IT category average, Slovenia

    per month gross, boljsaplaca.si

    SECTORS HIRING

    • —IT Services, Consulting and Software
    • —Banking, Financial Services and Insurance
    • —Telecommunications
    • —Energy and Utilities
    • —Public Sector and e-Government
    • —Pharmaceuticals and Manufacturing

    GROWTH TRENDS

    • —EU-funded digital transformation across public and private sectors
    • —Enterprises standardising ITSM on the current edition of ITIL
    • —Nearshoring and shared-service centres expanding in Ljubljana
    • —Rising demand for digital product and service management skills
    • —Cloud, AI and automation reshaping IT operations
    • —ITIL 4 holders upgrading their knowledge to ITIL 5

    Sources: boljsaplaca.si, Glassdoor, PayScale (Slovenia) 2026; trade.gov, TechBehemoths (Slovenia ICT sector).

    Market Forces Driving ITIL Demand in Ljubljana

    Digital Transformation Pressure

    Slovenian public bodies and enterprises are modernising services under the EU digital agenda, and they need people who can manage digital products and services with a current, structured framework.

    ITIL 5 builds digital service management skills

    Ageing Service Management Practice

    Many organisations still run on older ITSM habits. ITIL 5 introduces the ITIL Value System, value streams and continual improvement that close the gap to modern, value-led delivery.

    ITIL 5 updates practice to the digital era

    IT Talent Shortage

    Slovenia has over 20,000 IT professionals across 3,000+ tech firms, yet demand outpaces supply. A recognised ITIL 5 credential helps talent stand out and helps employers verify skills.

    ITIL 5 makes certified professionals stand out

    Value Leakage in Delivery

    Without visibility of how work flows, value leaks through delays, handoffs and waste. ITIL 5 Value Stream Mapping and Management makes work visible and improves flow and outcomes.

    ITIL 5 builds value stream mapping skills

    Multi-Supplier and Cloud Complexity

    Banks, telecoms and energy firms manage many suppliers and cloud platforms. ITIL 5's four dimensions and partner management help teams govern complex, multi-supplier ecosystems.

    ITIL 5 builds partner and four-dimension skills

    Rising Customer Experience Demands

    Users expect fast, reliable digital services. ITIL 5's focus on value co-creation, experience and sustainability equips teams to design services around real consumer outcomes.

    ITIL 5 builds value co-creation skills

    Sources: trade.gov, TechBehemoths (Slovenia ICT sector); boljsaplaca.si, Glassdoor (Slovenia) 2026.

    ITIL 5 Foundation is more than a certificate. It is a practical toolkit for the digital-era service challenges Slovenian employers face daily. Join professionals who turn service management into measurable value. Start your journey today.

    Your Ljubljana Career Transformation

    Where You Stand Today,

    And Where ITIL 5 Foundation Takes You

    Slovenia's digital economy is expanding with EU-funded transformation and a maturing IT sector, and employers increasingly separate professionals who hold a current service management credential from those who do not. Here is which side of that line you want to be on.

    Today

    Pay capped with limited leverage to move into service management

    After ITIL 5

    IT service manager roles in Slovenia average around €60,000, with director bands higher

    Today

    Passed over for roles that list current ITIL knowledge as preferred

    After ITIL 5

    Eligible for ITSM roles across IT services, banking, telecoms and energy

    Today

    Confident in delivery, but employers want digital-era service practice

    After ITIL 5

    Fluent in the ITIL Value System, the four dimensions and continual improvement

    You earn your ITIL 5 Foundation

    Before

    Service management knowledge based on an older framework or none at all

    Now you have

    A current-edition AXELOS credential recognised by Slovenian and global employers

    Before

    IT experience without a recognised service management qualification

    Now you have

    A clear route into service desk, incident, change and service manager roles

    Before

    Task-focused work with limited view of how value is created end to end

    Now you have

    The vocabulary employers want: value streams, guiding principles and lifecycle

    Before

    Recognition tied to one employer or one project context

    Now you have

    A portable credential that travels across sectors and EU borders

    "The distance between doing IT tasks and managing digital services is a recognised, current-edition credential, and the employers that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: boljsaplaca.si, Glassdoor, PayScale (Slovenia) 2026.

    How to Get ITIL V5 Founfdation Certified in Ljubljana Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Ljubljana is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4: Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5: Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6: Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Step 1

    Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2

    Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3

    Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4

    Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5

    Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6

    Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Module 1: Key ITIL Terms & Definitions

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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    The Skills You Will Build in This ProgrammeReady to Apply from Day One

    This training helps you master the nine ITIL 5 Foundation topic areas, from digital product and service management concepts to value stream management. By the end, you can describe how modern organisations co-create and continually improve value, and you are ready for the Version 5.0 exam.

    Digital Product and Service Management

    Understand what distinguishes digital products and services, how organisations create value through them, and how the product and service lifecycle sustains that value across discovery, design, build, operation, and delivery and support.

    Applying the Seven Guiding Principles

    Use the ITIL guiding principles, from focus on value and start where you are to keep it simple and practical and optimise and automate, to make better decisions and adapt practices to real digital environments.

    Navigating the ITIL Value System

    See how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system for co-creating value.

    Value Co-Creation and the Four Dimensions

    Weigh outcomes, costs, risks, experience and sustainability, and apply the four dimensions of organisations and people, value streams and processes, information and technology, and partners and suppliers holistically.

    ITIL Management Practices in Context

    Explore how ITIL management practices and official practice guides support consistent, effective ways of working, and how they are adapted to an organisation's size, maturity and delivery model.

    Value Streams and Continual Improvement

    Identify, map and manage value streams to improve flow and visibility, and apply the continual improvement model step by step to support long-term organisational success.

    Who Should TakeITIL V5 Foundation Certification Training in Ljubljana?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1380

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1380

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis in LjubljanaA Trusted, Accredited Learning Partner

    Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Slovenia. As a PeopleCert Accredited Training Organization, we combine accredited trainers, official ITIL 5 aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan group training for your team, our programme is designed around practical understanding, exam readiness and real workplace application, so you move from learning to certified with a clear, supported path.

    • PeopleCert Accredited Training Organization delivering official ITIL 5 courseware
    • PeopleCert-accredited trainers with real IT service management experience
    • Flexible live virtual and classroom formats that fit working schedules
    • Mock exams, practice questions and first-attempt exam guidance included
    • ITIL 5 aligned materials, case studies and post-training support
    • Tailored corporate delivery for teams across Ljubljana and Slovenia
    • ISO 9001:2015 quality and ISO 27001:2022 information security certified
    • Trusted by professionals and organisations across many industries

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in LjubljanaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Ljubljana

    Exe Lev, 1, Vošnjakova ulica, Grajski grič, Quarter community Center, Ljubljana, Administrative Unit Ljubljana, 1000, Slovenia

    ITIL Version 5 Foundation Training Location in Ljubljana

    Grand Hotel Union Eurostars, 1, Miklošičeva cesta, Ledina, Grajski grič, Quarter community Center, Ljubljana, Administrative Unit Ljubljana, 1000, Slovenia

    corporate banner

    Corporate ITIL 5 Foundation TrainingFor Teams Across Slovenia

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    • Suitable for small, medium and large teams
    • Customised schedules built around team availability
    • Delivery through onsite, live virtual, hybrid or blended formats
    • Accredited trainers with IT service management and industry expertise
    • Role-based examples and case studies for stronger workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Ljubljana, Slovenia and abroad

    Leading Organisations

    NILComtradeTelekom SlovenijeNLBPetrolZavarovalnica Triglav

    What Our Learners Say

    Untitled

    Passed the Version 5.0 Exam First Time

    "The trainer explained the ITIL Value System and value streams in a way that clicked immediately. The mock exams matched the real format closely, and I passed the Version 5.0 exam on my first attempt."

    Luka Kovac

    IT Support Team Lead

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    Practical and Genuinely Useful

    "As someone moving from a service desk role, the guiding principles and lifecycle content gave me practical language I now use at work every day. The live virtual sessions were interactive and easy to follow."

    Maja Novak

    Service Desk Analyst

    Untitled

    0/0

    A Clean Upgrade from ITIL 4

    "I already held ITIL 4 and wanted to upgrade my knowledge. The course made the differences in ITIL 5, especially value stream management, clear and well structured. Good pacing across the two days."

    Andrej Zupancic

    IT Operations Specialist

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    0/0

    A Shared Framework for Our Team

    "We trained a mixed team of service desk and product colleagues. Everyone came away with a shared vocabulary for value and continual improvement, and our incident handling has become noticeably more consistent."

    Nina Horvat

    IT Training Manager, Telecommunications

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    0/0

    Well-Run Corporate Delivery

    "Invensis tailored the onsite delivery to our banking context and worked around our shift schedules. The accredited trainer and case studies made the content relevant, and the certification pass rate across the group was strong."

    Peter Kranjc

    Head of IT Service Delivery, Banking

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    We also deliver ITIL Version 5 Foundation Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. ITIL 5 Foundation is a globally recognised AXELOS (PeopleCert) credential valued by Slovenian IT services, banking, telecoms and energy employers. It opens service management roles from service desk analyst to IT service manager, where salaries in Slovenia commonly reach €60,000 and above at senior levels.

    General

    Is ITIL 5 Foundation worth it for professionals in Ljubljana?

    Yes. ITIL 5 Foundation is a globally recognised AXELOS (PeopleCert) credential valued by Slovenian IT services, banking, telecoms and energy employers. It opens service management roles from service desk analyst to IT service manager, where salaries in Slovenia commonly reach €60,000 and above at senior levels.

    What is ITIL 5 Foundation?

    ITIL 5 Foundation (Version 5.0) is the entry-level qualification in the ITIL 5 scheme. It introduces the core concepts of digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create, deliver and continually improve value.

    How does ITIL 5 differ from ITIL 4?

    ITIL 5 is the fifth iteration of the framework. Key differences from ITIL 4 include an explicit focus on digital product and service management, the product and service lifecycle as a core element, Value Stream Mapping and Management as a dedicated topic, and an updated ITIL Value System.

    Who is the ITIL 5 Foundation certification for?

    It suits IT professionals new to ITIL, those upgrading from ITIL 4, digital product managers, DevOps, Agile and SRE practitioners, and business professionals who work with digital service teams. There are no prerequisites, so it is open to professionals at any career stage.

    Is ITIL 5 Foundation recognised internationally?

    Yes. ITIL is the world's most widely adopted IT service management framework, and PeopleCert operates in over 200 countries. The credential is recognised by employers in Slovenia and worldwide, making it a portable qualification across sectors and borders.

    Pricing

    How much does ITIL 5 Foundation training cost in Ljubljana?

    Training fees vary by format, whether live virtual, classroom or corporate group delivery, and by inclusions such as the exam voucher and mock exams. Pricing for Ljubljana is available on request. Contact a learning advisor for a tailored quote.

    What is included in the ITIL 5 Foundation course fee?

    The fee typically includes ITIL 5 aligned courseware, practice questions, mock exams, case studies, first-attempt exam guidance and learner support. Verify whether the PeopleCert exam voucher is bundled with your chosen plan. Request a quote to confirm inclusions.

    How much does the ITIL 5 Foundation exam cost?

    PeopleCert exam pricing varies by region and purchasing channel, so confirm the current fee at peoplecert.org or with your learning advisor. The exam is often purchased as part of a combined training and exam package through an accredited training organisation.

    Do you offer group or corporate pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT, service desk, product and leadership teams across Slovenia. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and instalment options are available on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Foundation exam?

    The exam is closed book with single-answer multiple-choice questions, based on the ITIL 5 Foundation Version 5.0 syllabus from AXELOS and PeopleCert. It is delivered online through PeopleCert's OnVUE proctoring, available 24/7, or at an authorised test centre.

    How many questions are on the exam and how long is it?

    The ITIL 5 Foundation exam has 40 questions and lasts 60 minutes. It is a closed-book, single-answer multiple-choice paper covering the nine Foundation topic areas.

    What is the passing score for ITIL 5 Foundation?

    The pass mark is 65%, which means answering at least 26 of the 40 questions correctly. We recommend broad mastery across all nine topic areas rather than focusing on a few.

    Are there any prerequisites for the exam?

    No. ITIL 5 Foundation has no formal prerequisites and is open to all, regardless of education, experience or prior ITIL knowledge. Attending accredited training is recommended to prepare effectively.

    How long is the ITIL 5 Foundation certification valid?

    The certification is valid for three years. To renew, you earn 60 CPD (Continuing Professional Development) points within the three-year cycle. Verify current renewal options at peoplecert.org.

    Course Content

    What topics does the ITIL 5 Foundation course cover?

    The course covers the nine topic areas: Digital Product and Service Management Concepts, Value Co-creation, The Dimensions of Product and Service Management, the ITIL Value System, the Guiding Principles, the Product and Service Lifecycle, ITIL's Management Practices, Continual Improvement, and Value Stream Mapping and Management.

    What are the seven ITIL guiding principles?

    They are focus on value; start where you are; progress iteratively with feedback; collaborate and promote visibility; think and work holistically; keep it simple and practical; and optimise and automate. The course shows how to apply each in real digital environments.

    Are practice tests and mock exams included?

    Yes. The programme includes practice questions and full-length mock exams aligned to the 40-question, 60-minute format, plus topic-wise checks to help you identify weak areas and build exam readiness.

    Can a beginner take this course?

    Yes. ITIL 5 Foundation is an entry-level qualification with no prerequisites, designed to be accessible to IT and business professionals alike. The accredited trainer guides you from core concepts through to exam readiness.

    Is the courseware aligned to the current ITIL 5 syllabus?

    Yes. The materials are aligned to the official AXELOS ITIL 5 Foundation syllabus, the current Version 5.0, and prepare you for the PeopleCert exam across all nine topic areas.

    Enrollment

    How do I enrol in the ITIL 5 Foundation course in Ljubljana?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, ITIL 5 aligned courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training and customised corporate group training. Delivery is typically a 16-hour programme, run over two full days or four half-days, so you can choose what fits your schedule.

    How soon can I start?

    New live virtual and classroom batches run regularly, and self-paced options let you begin right away. See upcoming schedules or ask a learning advisor about the next available ITIL 5 Foundation cohort in Ljubljana.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or move to another batch, and selected plans let you attend the training twice. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.