ITIL Version 5 Foundation Certification Training in Romania

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Master modern digital product and service management with instructor-led ITIL 5 training built for professionals and teams across Romania. Learn the ITIL Value System, the seven guiding principles and value stream management, then sit the AXELOS (PeopleCert) exam with confidence. It is a globally recognised, entry-level credential trusted by Romania's IT services, nearshore delivery and shared-services employers. As a trusted ITIL Version 5 Foundation training company, Invensis Learning combines accredited trainers with full exam support.

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What Is ITIL Version 5 Foundation Certification Training?Your Entry into Modern Service Management

The ITIL Version 5 Foundation (ITIL 5-F) certification is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert), and this certification training in Romania prepares you to pass the exam on your first attempt. ITIL 5 (Version 5.0) is the fifth and current iteration of the IT Infrastructure Library, built for the digital era with an explicit focus on digital product and service management, the ITIL Value System and value stream management.

You learn how organisations co-create value across the full product and service lifecycle, apply the seven guiding principles, and work holistically through the four dimensions of product and service management. There are no formal prerequisites, so the credential is open to IT and business professionals at any stage of their career.

Romania is one of Europe's largest IT talent hubs, with roughly 280,000 professionals and a dense base of nearshore delivery and shared-services centres that depend on standardised service management. Earning ITIL 5-F with Invensis Learning gives you a current-edition, internationally recognised credential that employers in Bucharest, Cluj-Napoca, Iasi and Timisoara value. Start your ITIL 5 journey today.

Key Highlightsof the ITIL Version 5 Foundation Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation certification training in Romania designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Romania
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Romania

Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation exam prep training in Romania
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Romania
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL V5 Foundation Certification Eligibility in RomaniaDo You Qualify for the ITIL V5 Foundation Exam?

ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites — open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

What You Gain from ITIL 5 FoundationValue for You and Your Team

For Individuals

ITIL 5 Foundation training helps you understand how modern organisations create and deliver value through digital products and services. It suits IT support staff, service desk analysts, developers, product owners and business professionals who want the current-edition ITIL credential. Whether you are new to service management or updating knowledge from an earlier ITIL version, the programme builds practical, current-edition understanding you can use straight away in Romania's IT services and shared-services organisations.

If you want a recognised, digital-era service management credential that employers ask for, ITIL 5-F is a clear first step. You gain the ITIL Value System, the guiding principles, the four dimensions and structured exam preparation with Invensis Learning.

Earn a globally recognised, current-edition AXELOS (PeopleCert) credential
Prove modern digital service management skills to Romanian employers
Qualify for service desk, incident, change and service delivery roles
Apply the ITIL Value System and seven guiding principles at work
Sit the 40-question exam with mock tests and first-attempt guidance
Begin at any career stage, as there are no formal prerequisites
Stand out in Romania's competitive IT and outsourcing job market
Build the foundation for higher ITIL 5 qualifications

For Organizations

ITIL 5 Foundation group training helps organisations create a shared service management language across support, operations and delivery teams. The training can be delivered for IT departments, shared-services centres or blended business and technology groups. For organisations scaling nearshore delivery or maturing their service desks, the programme provides a consistent, current-edition approach to managing digital products and services.

If inconsistent practices are causing rework and value leakage, ITIL 5 Foundation gives your teams a common framework for value co-creation, continual improvement and value stream management, delivered flexibly around your schedule.

Standardise service management across teams and delivery centres
Improve incident, change and problem handling with a shared framework
Align IT services to business value using the ITIL Value System
Reduce downtime and rework through consistent ways of working
Upskill whole teams with flexible onsite or live virtual delivery
Support digital transformation and value stream improvement
Build in-house ITIL 5 capability tailored to your organisation

ITIL V5 Foundation Exam Format in RomaniaWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test center
Testing Basis	ITIL V5 Foundation syllabus
Testing Format	PeopleCert online proctored or test center
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert CPD or re-exam

ITIL V5 Foundation Certification Cost in Romania

The total cost of getting ITIL V5 Foundation certified in Romania includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation certification training in Romania delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL Version 5 Foundation training cost in Romania is RON 6530

Exam Cost:

PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test center delivery
ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

What ITIL 5 Opens up in RomaniaRoles, Sectors and Earning Potential

ITIL 5 Foundation is a recognised marker of modern service management skill across Romania, valued by IT services, nearshore delivery, shared-services, BFSI and telecom employers that run digital products and services at scale. As multinationals grow their delivery centres and public-sector digitalisation accelerates, professionals who understand the current ITIL framework are in demand. Roles range from Service Desk Analyst to Incident, Change and Service Delivery Manager, and here is what the market is telling us right now.

280,000+

IT professionals in Romania

Bucharest, Cluj, Iasi, Timisoara

5,200+

Open IT roles listed, Romania

Glassdoor 2026

RON 216K

Avg Service Delivery Manager pay

per year, market estimate 2026

60%+

Employers struggling to fill tech roles

Romania IT market 2026

SECTORS HIRING

—IT and Software Services / Nearshore Delivery
—Shared-Services Centres (SSC) and BPO
—Banking, Financial Services and Insurance
—Telecommunications
—Retail and E-commerce
—Government and Public Sector

GROWTH TRENDS

—Multinationals scaling nearshore delivery from Romania
—Shared-services centres maturing their service desks
—EU-funded digital transformation and public-sector digitalisation
—Talent shortage pushing up demand for certified professionals
—Cloud and automation raising the need for standardised ITSM
—Employers moving from older ITIL versions to ITIL 5

Sources: Glassdoor, PayScale, Paylab (Romania) 2026; industry reports on Romania's IT talent market.

Designation

ITIL Version 5 Foundation Certified Professionals in Romania : Salary Insights and Trends

Hiring Companies in Romania

RON54K

Min

RON78K

Average

RON114K

Max

Glassdoor · Paylab (Romania) 2026

GenpactWiproAccentureAtos

Source: Genpact · Wipro · Accenture · Atos

Why ITIL 5 Skills Are in Demand Across Romania

Scaling Shared-Services Centres

Romania's shared-services and BPO centres are scaling fast, but many run inconsistent service desks. ITIL 5 gives teams a common framework for incident, change and service management.

ITIL 5 builds standardised service management skills

Nearshore Delivery at Scale

Multinationals deliver services to global clients from Bucharest and Cluj, and expect standardised, current-edition ITSM practices that ITIL 5 Foundation professionals bring.

ITIL 5 supports consistent delivery practices

IT Talent Shortage

More than 60% of Romanian companies struggle to fill technical roles on time. A recognised ITIL 5 credential makes candidates easier to hire and quicker to deploy.

ITIL 5 helps certified professionals stand out

Public-Sector Digitalisation

EU-funded digital transformation across Romanian government and public services demands structured service management and value co-creation, the core of the ITIL 5 framework.

ITIL 5 supports value-led digital services

Fragmented Service Practices

Siloed teams and ad hoc processes cause rework and value leakage. Value stream mapping and continual improvement in ITIL 5 help organisations make work visible and improve flow.

ITIL 5 builds value stream and improvement skills

Cloud and Automation Complexity

As Romanian enterprises adopt cloud and automation, they need service management that ties technology to outcomes, which the ITIL Value System and four dimensions provide.

ITIL 5 aligns technology to business value

Sources: Glassdoor, Paylab (Romania) 2026; industry reports on Romania's IT services and shared-services market.

ITIL 5 Foundation is more than a credential. It is a shared language for modern service management. Join professionals in Romania who align IT services to business value and deliver with consistency. Start your journey today.

Your Romania Career Transformation

Your Standing Before and After ITIL 5,

And Where ITIL 5 Certification Takes You

Romania's IT services and shared-services market is expanding with nearshore delivery and digital transformation, and employers increasingly separate professionals who know the current ITIL framework from those who do not. Here is which side of that line you want to be on.

Today

Pay capped with limited leverage to negotiate in the Romanian market

After ITIL 5

Service delivery roles in Romania reach around RON 216,000 per year, with senior ITSM bands higher

Today

Pay capped with limited leverage to negotiate in the Romanian market

Today

Shortlisted less often for roles that list ITIL as preferred

After ITIL 5

Eligible for service management roles across IT services, SSCs, BFSI and telecom

Today

Shortlisted less often for roles that list ITIL as preferred

Today

Confident in day-to-day support, but missing the framework employers expect

After ITIL 5

Fluent in the ITIL Value System and managing value across the service lifecycle

Today

Confident in day-to-day support, but missing the framework employers expect

You earn your ITIL 5-F

Before

Service management skills that are hard to prove without a recognised credential

Now you have

A current-edition ITIL credential recognised by employers across Romania and worldwide

Before

Service management skills that are hard to prove without a recognised credential

Before

Stuck in a support role with no formal service management pathway

Now you have

A clear route into incident, change and service delivery roles

Before

Stuck in a support role with no formal service management pathway

Before

Task focused, with limited grasp of how IT services create business value

Now you have

A shared language of value co-creation, guiding principles and value streams

Before

Task focused, with limited grasp of how IT services create business value

Before

Recognition that fades when you change employer or move abroad

Now you have

A globally portable credential that travels across sectors and borders

Before

Recognition that fades when you change employer or move abroad

"The gap between doing service management and proving it is increasingly a current-edition credential, and the employers that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: Glassdoor, PayScale, Paylab (Romania) 2026.

How to Get ITIL V5 Founfdation Certified in RomaniaStep-by-Step Certification Process

The ITIL V5 Foundation certification path in Romania is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

Step 5

Earn Your ITIL V5 Foundation Certificate

After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

Step 5

Earn Your ITIL V5 Foundation Certificate

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

Course Curriculumof the ITIL Version 5 Foundation Certification Training

The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

Module 1: Key ITIL Terms & Definitions

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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Skills You Will Build in ITIL 5 FoundationCapabilities Aligned to the Nine Topic Areas

The ITIL 5 Foundation programme covers all nine topic areas of the official AXELOS (PeopleCert) syllabus. By the end, you can explain modern service management, apply the guiding principles, and see how organisations create and improve value through digital products and services.

Digital Product and Service Management

What you will learn in ITIL 5 Foundation starts here: the core concepts of digital products and services, how value is created in digital environments, and how the product and service lifecycle sustains that value over time.

The ITIL Value System

Understand how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system for co-creating value.

The Seven Guiding Principles

Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimise and automate.

The Four Dimensions

Work holistically across organisations and people, value streams and processes, information and technology, and partners and suppliers, and account for the external PESTLE factors that shape them.

Value Co-Creation and the Lifecycle

Learn how value is co-created with consumers and stakeholders by balancing outcomes, costs, risks, experience and sustainability across discovery, design, build, operation, delivery and support.

Value Streams and Continual Improvement

Identify, map and manage value streams to improve flow and visibility, and use the continual improvement model and ITIL management practices to keep raising performance.

Who Should TakeITIL V5 Foundation Certification Training in Romania?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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ITIL V5 Foundation Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

RON 6530

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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ITIL V5 Foundation Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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ITIL V5 Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Untitled

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

Untitled

Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Loading schedules…

Why Choose Invensis LearningFor Your ITIL 5 Foundation Training in Romania?

Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Romania. As a PeopleCert Accredited Training Organization, we combine accredited trainers, current-edition courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional experience built around practical understanding, real-world application and exam readiness. As a trusted ITIL Version 5 Foundation training company in Romania, we support you at every stage from enrolment to certification.

PeopleCert-accredited trainers with real ITSM delivery experience
Course materials aligned to the official ITIL 5 Foundation syllabus
Flexible formats: live online (virtual), classroom and corporate group training
Mock exams and practice questions mapped to the 40-question format
First-attempt guidance and exam voucher support
ISO 9001 and ISO 27001 certified training operations
Dedicated learner support before, during and after training
Global delivery with local support for teams across Romania

5000+

Accredited Trainers Globally

4.7/5

Rated by Learners Worldwide

500+

Corporate Clients

15+

Years of Training Excellence

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL Version 5 Foundation Training Locations in RomaniaAll our classroom training is now available online at your convenience

ITIL Version 5 Foundation in Romania

Radisson Blu, 63-81, Calea Victoriei, Amzei, Piața Romană, Cișmigiu, Sector 1, Bucharest, 010065, Romania

ITIL Version 5 Foundation in Romania

JW Marriott Bucharest Grand Hotel, Romania

ITIL Version 5 Foundation in Romania

Radisson Blu, 63-81, Calea Victoriei, Amzei, Piața Romană, Cișmigiu, Sector 1, Bucharest, 010065, Romania

ITIL Version 5 Foundation in Romania

JW Marriott Bucharest Grand Hotel, Romania

Corporate ITIL 5 Training in RomaniaUpskill Your Service Teams

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Suitable for small, medium and large service management teams
Customised schedules aligned to your team availability
Delivery through onsite, live virtual or hybrid formats
PeopleCert-accredited trainers with industry-relevant examples
Role-based scenarios for support, operations and delivery teams
Dedicated coordination and learner support for group training
Scalable delivery for teams across Romania and global locations

What Our Learners Say

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Passed First Time and Applying It at Work

"The trainer explained the ITIL Value System and guiding principles clearly, and the mock exams matched the real 40-question format. I passed on my first attempt and now use the framework in my daily service desk work."

Andrei Popescu

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A Confident Career Switch into ITSM

"I moved into IT service management from a business role, and ITIL 5 Foundation gave me the vocabulary and structure I needed. The sessions were practical and the exam prep was well organised."

Elena Ionescu

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Practical and up to Date

"Strong, current-edition content on the four dimensions and value streams. Understanding continual improvement has already helped me tighten how we handle incidents and changes."

Mihai Georgescu

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A Shared Framework Across the Team

"We trained a shared-services team with Invensis Learning and now everyone speaks the same service management language. Delivery was flexible around our shifts and the trainer tailored examples to our environment."

Cristina Dumitrescu

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Consistent Practices, Measurable Impact

"Standardising our service desk on ITIL 5 reduced rework and improved how we prioritise. The corporate programme was well coordinated and the outcomes were visible within weeks."

Radu Stanescu

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4.6

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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

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Foundation

SIAM Professional

Frequently Asked QuestionsHere's everything you may ask...

ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. It suits IT and business professionals at any career stage.

General

What is ITIL 5 Foundation and who is it for?

Is ITIL 5 Foundation worth it for professionals in Romania?

Yes. Romania is one of Europe's largest IT hubs, and employers in IT services, shared-services centres, BFSI and telecom value current-edition service management skills. ITIL 5 Foundation helps you qualify for service desk, incident, change and service delivery roles.

How does ITIL 5 differ from ITIL 4?

ITIL 5 (Version 5.0) is the fifth and current iteration of the IT Infrastructure Library. It adds an explicit focus on digital product and service management, the product and service lifecycle, and value stream mapping and management, with an updated ITIL Value System and stronger emphasis on value co-creation and sustainability.

Do I need prior ITIL knowledge to start?

No. ITIL 5 Foundation has no formal prerequisites and is open to everyone, regardless of education, experience or prior ITIL knowledge. Professionals with ITIL 4 will recognise some concepts, but it is not required.

How long is the certification valid?

ITIL 5 Foundation is valid for three years. To maintain it, you earn 60 CPD (Continuing Professional Development) points within each three-year certification cycle. You can verify current renewal requirements with PeopleCert.

Pricing

What is included in the ITIL 5 Foundation course fee?

The fee typically includes accredited courseware, instructor-led sessions, mock exams and practice questions, and learner support. Exam voucher inclusion varies by package. Ask a learning advisor for a quote covering your preferred format.

How much does ITIL 5 Foundation training cost in Romania?

Training fees vary by delivery format and whether the exam voucher is bundled, so pricing is available on request. Contact us for current pricing in your preferred format, or ask about corporate and group rates.

Is the exam fee included in the training price?

It depends on the package you choose. PeopleCert exam pricing varies by region and channel, and some packages bundle the exam voucher while others do not. Request a quote and we will confirm what your package includes.

Do you offer corporate or group discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT, operations and shared-services teams. Contact us for a tailored quote for your organisation in Romania.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

Exam

What is the format of the ITIL 5 Foundation exam?

The exam is closed book with 40 single-answer multiple-choice questions. It is delivered by PeopleCert, either online via the OnVUE proctored system (available 24/7) or at an authorised test centre.

How many questions are on the exam and how long is it?

There are 40 questions and you have 60 minutes (one hour) to complete them. The exam is based on the official AXELOS (PeopleCert) ITIL 5 Foundation (Version 5.0) syllabus.

What is the passing score for ITIL 5 Foundation?

The pass mark is 65%, which means answering at least 26 of the 40 questions correctly. Our mock exams and practice questions help you build readiness across all nine topic areas.

Where can I take the ITIL 5 Foundation exam?

You can sit the exam online through PeopleCert's OnVUE proctored system from home or the office, or at a PeopleCert authorised test centre. It is usually arranged as part of your training and exam package.

What if I do not pass on the first attempt?

You can resit the exam through PeopleCert; re-examination policies and fees are set by PeopleCert. Our first-attempt guidance, mock exams and trainer support are designed to help you pass the first time. Talk to a learning advisor for details.

Course Content

What topics does the ITIL 5 Foundation training cover?

The training covers all nine syllabus topics: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management.

How long is the ITIL 5 Foundation training programme?

The instructor-led programme runs for 16 hours, typically delivered over two full days or four half-days. It prepares you for the 40-question, 60-minute exam.

Can a beginner take this course?

Yes. There are no prerequisites, so beginners are welcome. The trainer builds concepts from the ground up, and hands-on examples and practice questions help you apply the framework with confidence.

What learning resources are provided?

You receive accredited ITIL 5 Foundation courseware, industry-driven case studies, mock exams and practice questions, plus trainer support to reinforce the ITIL Value System, practices and value stream concepts.

Is the courseware aligned to the latest ITIL version?

Yes. The courseware is aligned to the current AXELOS (PeopleCert) ITIL 5 Foundation (Version 5.0) syllabus, so you learn the fifth and latest iteration of the framework.

Enrollment

How do I enrol in the ITIL 5 Foundation course?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

What training formats are available in Romania?

We offer live online (virtual) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule and learning style.

How soon can I start?

New live online and corporate batches run regularly. See upcoming schedules or speak with a learning advisor to pick a start date that works for you in Romania.

Can I reschedule or transfer my enrolment?

Yes. Flexi options let you reschedule or transfer to another batch, and selected plans allow you to attend the training twice. Contact support to arrange this.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.

ITIL V5 Foundation Exam Format in RomaniaWhat to expect on exam day

Exam Component

Details

Exam Name

ITIL V5 Foundation

Conducted By

PeopleCert

Exam Duration

60 minutes

Number of Questions

40 multiple-choice questions

Passing Score

65% (26 of 40 correct)

Exam Format

Multiple-choice, closed book; online proctored or test center

Testing Basis

ITIL V5 Foundation syllabus

Testing Format

PeopleCert online proctored or test center

Book

Closed book

Certificate Validity

3 years; renew via PeopleCert CPD or re-exam

What ITIL 5 Opens up in RomaniaRoles, Sectors and Earning Potential

ITIL Version 5 Foundation Certification Training in Romania

What Is ITIL Version 5 Foundation Certification Training?UntitledYour Entry into Modern Service Management

What Is ITIL Version 5 Foundation Certification Training?Your Entry into Modern Service Management

Key Highlightsof the ITIL Version 5 Foundation Training Course

ITIL V5 Foundation Certification Eligibility in RomaniaDo You Qualify for the ITIL V5 Foundation Exam?

What You Gain from ITIL 5 FoundationValue for You and Your Team

ITIL V5 Foundation Exam Format in RomaniaWhat to expect on exam day

ITIL V5 Foundation Certification Cost in Romania

What ITIL 5 Opens up in RomaniaRoles, Sectors and Earning Potential

SECTORS HIRING

GROWTH TRENDS

Why ITIL 5 Skills Are in Demand Across Romania

Scaling Shared-Services Centres

Nearshore Delivery at Scale

IT Talent Shortage

Public-Sector Digitalisation

Fragmented Service Practices

Cloud and Automation Complexity

Your Standing Before and After ITIL 5,

And Where ITIL 5 Certification Takes You

How to Get ITIL V5 Founfdation Certified in RomaniaStep-by-Step Certification Process

Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

Step 2: Complete the Accredited Training

Step 3: Schedule Your Exam

Step 4: Sit the ITIL V5 Foundation Exam

Step 5: Earn Your ITIL V5 Foundation Certificate

Step 6: Maintain and Progress Your Certification

Enrol in the 2-Day ITIL V5 Foundation Course

Enrol in the 2-Day ITIL V5 Foundation Course

Complete the Accredited Training

Complete the Accredited Training

Schedule Your Exam

Schedule Your Exam

Sit the ITIL V5 Foundation Exam

Sit the ITIL V5 Foundation Exam

Earn Your ITIL V5 Foundation Certificate

Earn Your ITIL V5 Foundation Certificate

Maintain and Progress Your Certification

Maintain and Progress Your Certification

Module 1: Key ITIL Terms & Definitions

Module 2: ITIL Four Dimensions of Product & Service Management

Module 3: ITIL Product & Service Lifecycle

Module 4: ITIL Value System (ITIL VS)

Module 5: Value Stream Identification, Mapping & Management

Module 6: ITIL & Artificial Intelligence (AI)

Module 7: ITIL & Other Frameworks

Course Curriculumof the ITIL Version 5 Foundation Certification Training

Module 1: Key ITIL Terms & Definitions

Skills You Will Build in ITIL 5 FoundationCapabilities Aligned to the Nine Topic Areas

Digital Product and Service Management

The ITIL Value System

The Seven Guiding Principles

The Four Dimensions

Value Co-Creation and the Lifecycle

Value Streams and Continual Improvement

Who Should TakeITIL V5 Foundation Certification Training in Romania?

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

ITIL V5 Foundation Classroom Training

ITIL V5 Foundation Live Virtual Training

ITIL V5 Foundation Corporate Group Training

ITIL V5 Foundation Focused 1-to-1 Training

ITIL V5 Foundation Classroom Training

Why Choose Invensis LearningFor Your ITIL 5 Foundation Training in Romania?

ITIL Version 5 Foundation Training Locations in RomaniaAll our classroom training is now available online at your convenience

Corporate ITIL 5 Training in RomaniaUpskill Your Service Teams

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