Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL (Version 5) Foundation Bridge?UntitledYour Route to the ITIL 5 Credential

    The ITIL (Version 5) Foundation Bridge (ITIL 5 Bridge) is a one-day transition certification that upgrades qualified ITIL 4 Foundation holders to the new ITIL 5 Foundation credential. ITIL 5 Foundation Bridge certification training in The Hague gives practising service management professionals an efficient route to the latest framework without repeating content they already know. Governed by AXELOS and examined by PeopleCert, the Bridge focuses only on what is new and changed in ITIL 5: the product and service lifecycle, the evolved ITIL Value System, value stream management, and service management for digital and AI-enabled environments. Pass the short Bridge exam and you hold the full ITIL 5 Foundation credential, valid for three years. The course suits ITIL 4 certified service desk leads, service managers, delivery managers and consultants across The Hague's government, cybersecurity, telecom and energy employers. If you want to keep your credential current and your skills aligned to how services are run today, start your ITIL 5 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in The Hague, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL (Version 5) Foundation Bridge?Your Route to the ITIL 5 Credential

    The ITIL (Version 5) Foundation Bridge (ITIL 5 Bridge) is a one-day transition certification that upgrades qualified ITIL 4 Foundation holders to the new ITIL 5 Foundation credential. ITIL 5 Foundation Bridge certification training in The Hague gives practising service management professionals an efficient route to the latest framework without repeating content they already know.

    Governed by AXELOS and examined by PeopleCert, the Bridge focuses only on what is new and changed in ITIL 5: the product and service lifecycle, the evolved ITIL Value System, value stream management, and service management for digital and AI-enabled environments. Pass the short Bridge exam and you hold the full ITIL 5 Foundation credential, valid for three years.

    The course suits ITIL 4 certified service desk leads, service managers, delivery managers and consultants across The Hague's government, cybersecurity, telecom and energy employers. If you want to keep your credential current and your skills aligned to how services are run today, start your ITIL 5 journey with Invensis Learning.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in The Hague, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation Bridge certification training in The Hague designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation Bridge certification program in The Hague
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in The Hague

    • Flexible learning options available through ITIL 5 Foundation Bridge training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation Bridge
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation Bridge exam prep training in The Hague
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in The Hague
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation Bridge training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Bridge Certification Eligibility in The HagueDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    The ITIL (Version 5) Foundation Bridge Course is designed specifically for professionals who already hold the ITIL 4 Foundation certification. Only ITIL 4 certified professionals are eligible to enroll in this bridge training, as the course focuses exclusively on the updates and changes introduced in Version 5. If you hold an ITIL v3 certification, you should enroll in the ITIL (Version 5) Foundation Certification Course instead of the bridge program. The full Foundation course is recommended for v3-certified professionals to ensure complete alignment with the latest framework requirements and terminology.

    What You Gain by Upgrading to ITIL 5Real Gains from the Bridge Pathway

    For Individuals

    For Individuals

    The ITIL 5 Bridge helps ITIL 4 certified professionals refresh their knowledge and earn the new credential quickly. It suits service desk leads, service managers, delivery managers and ITSM consultants who want to stay current. Whether you work in government IT, a cybersecurity firm, a telecom such as KPN, or an energy or insurance employer in The Hague, the Bridge aligns your skills with how digital services are managed today.

    If you already hold ITIL 4 Foundation and want the latest credential without a long retraining cycle, the Bridge is a clear next step. You gain ITIL 5 knowledge, exam preparation, and a recognised qualification that employers value across sectors.

    • Upgrades your ITIL 4 Foundation to the current ITIL 5 credential in a single day
    • Keeps your profile relevant to The Hague employers asking for the latest framework
    • Builds command of the ITIL 5 product and service lifecycle and value system
    • Prepares you to manage services in digital and AI-enabled environments
    • Delivers a globally recognised AXELOS credential valid for three years
    • Spares you from repeating ITIL 4 content you already know
    • Strengthens your case for service manager and delivery roles
    • Offers a faster route than a full ITIL 5 Foundation retake
    For Organizations

    For Organizations

    ITIL 5 Bridge group training helps organisations transition entire service management teams to the new framework efficiently. The training can be delivered for service desks, operations teams or IT leadership groups. For organisations standardising on ITIL 5, the Bridge offers a scalable, low-disruption way to update credentials and shared practice without full Foundation retraining.

    If your teams still run on ITIL 4 while the framework has moved on, group Bridge training creates one current service language across the organisation. People gain a consistent approach to the product and service lifecycle, value streams and digital service delivery.

    • Transitions your whole ITSM team to ITIL 5 in one training day per person
    • Standardises service language across teams adopting the new framework
    • Aligns service management with digital and AI-enabled delivery
    • Improves value stream visibility and cross-team collaboration
    • Keeps team credentials current without lengthy retraining
    • Delivers flexible onsite or live virtual sessions for The Hague teams
    • Builds stronger in-house service management capability
    • Supports a consistent move from ITIL 4 to ITIL 5 across the organisation

    ITIL V5 Foundation Exam Format in The HagueWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation Bridge
    Conducted ByPeopleCert
    Exam Duration30 minutes
    Number of Questions20 multiple-choice questions
    Passing Score13 out of 20 (65%)
    Exam TypeClosed-book examination
    Testing BasisITIL V5 Foundation Bridge syllabus
    Testing FormatPeopleCert online proctored or test center

    ITIL V5 Foundation Bridge Certification Cost in The Hague

    The total cost of getting ITIL V5 Foundation Bridge certified in The Hague includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation Bridge certification training in Netherlands delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation Bridge syllabus and best practices
    • Structured ITIL 5 Foundation Bridge exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL (Version 5) Foundation Bridge training cost in The Hague is EUR 550

    Exam Cost:

    • PeopleCert ITIL V5 Foundation Bridge exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation Bridge certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where ITIL 5 Takes Your ITSM Career in the HagueRoles, Demand and Pay

    ITIL is the common service management language across The Hague, where government bodies, international organisations, cybersecurity firms, telecoms and energy companies run large, always-on IT services. As ITIL 5 lands, employers increasingly want professionals whose credentials match the current framework, and many ITIL 4 holders are upgrading. Demand spans service desk leads through to IT service managers, delivery managers and operations leads, and here is what the local market is telling us right now.

    EUR 72,000

    Average IT Service Manager salary, Netherlands

    per year, Glassdoor 2026

    EUR 79,000

    IT Service Delivery Manager salary

    average, Glassdoor 2026

    26%

    Jobs from government and international bodies

    of The Hague employment

    300+

    Organisations in The Hague Security Delta

    HSD cluster, 2026

    Sectors Hiring in the Hague

    • —Government and Public Sector
    • —Cyber Security and Security
    • —International Organisations and NGOs
    • —Telecommunications and Technology
    • —Energy, Oil, Gas and Renewables
    • —Insurance, Pensions and Financial Services

    Local Demand Drivers

    • —Government digital transformation across Dutch ministries
    • —A growing cybersecurity hub around the National Cyber Security Centre
    • —The ITIL 4 to ITIL 5 re-credentialing wave across ITSM teams
    • —AI and automation reshaping IT operations
    • —Multi-supplier cloud estates raising service complexity
    • —Scarcity of professionals current on the latest framework

    Sources: Glassdoor, SalaryExpert, Robert Half, PayScale (Netherlands) 2026; The Hague Business Agency and Security Delta (HSD) 2026.

    What Is Driving ITIL 5 Demand in the Hague

    Government Digital Transformation

    More than a quarter of The Hague's jobs sit with government and international bodies running vast IT estates on ITIL. As they modernise services, teams need the current ITIL 5 framework, not just ITIL 4.

    The Bridge aligns ITSM teams to ITIL 5

    Cyber Security-Led Service Demands

    With the National Cyber Security Centre and a 300-plus organisation security cluster, The Hague expects service management that holds up under security pressure. ITIL 5 sharpens how secure digital services are run.

    The Bridge updates service management practice

    The ITIL 4 to ITIL 5 Skills Gap

    Many practitioners hold ITIL 4 while employers move job specs to ITIL 5. The one-day Bridge closes that gap fast, turning existing ITIL 4 knowledge into the latest recognised credential.

    The Bridge closes the version gap in one day

    AI and Automation in IT Operations

    Automation and AI are now the norm in service delivery, not the exception. ITIL 5 explicitly addresses digital and AI-enabled environments, which is exactly what the Bridge teaches ITIL 4 holders.

    The Bridge covers AI-enabled service delivery

    Multi-Supplier Cloud Complexity

    International organisations and large enterprises in The Hague run multi-supplier, cloud-based services. ITIL 5's product and service lifecycle and value stream management help leaders manage that complexity.

    The Bridge builds value stream skills

    Scarce Current-Framework Talent

    Plenty of professionals hold older ITIL credentials, but few are certified on ITIL 5 yet. Upgrading early makes you a rare, sought-after hire as employers refresh their service management standards.

    The Bridge makes your credential stand out

    Sources: The Hague Business Agency, Security Delta (HSD), Den Haag municipality 2026; Glassdoor, Robert Half (Netherlands) 2026.

    The ITIL 5 Bridge is more than a refresh. It keeps your service management skills and credential aligned to how digital services are run today. Join professionals across The Hague who are making the move. Start your journey today.

    Your Career Shift in the Hague

    From ITIL 4 Holder to ITIL 5 Certified

    See the Shift

    The Hague's service management market is shifting as government, cybersecurity and enterprise employers adopt ITIL 5. The professionals who upgrade early stand apart from those still on ITIL 4. Here is which side of that line you want to be on.

    Today

    Your credential still reads ITIL 4 while job specs ask for ITIL 5

    After ITIL 5

    A current ITIL 5 Foundation credential recognised by The Hague employers

    Today

    Service management pay capped with little leverage to negotiate

    After ITIL 5

    IT Service Manager roles in the region average around EUR 72,000, with delivery and operations bands higher

    Today

    Overlooked for roles that ask for the latest framework knowledge

    After ITIL 5

    Eligible for ITSM roles across government, cyber security, telecom and energy employers

    You earn ITIL 5 Foundation

    Before

    Knowledge tied to the ITIL 4 service value system alone

    Now you have

    Command of the ITIL 5 product and service lifecycle and value stream management

    Before

    Unsure how AI and automation reshape service management

    Now you have

    Confidence applying ITIL 5 across digital and AI-enabled service delivery

    Before

    Facing a full Foundation retake to refresh your credential

    Now you have

    A one-day bridge route to the same ITIL 5 Foundation credential

    Before

    Recognition that fades as the framework moves on

    Now you have

    A globally recognised AXELOS credential valid for three years

    "The gap between holding ITIL 4 and running services the ITIL 5 way is now a credential, and the employers that matter already know it."

    Join professionals who trained with Invensis Learning and made the shift.

    Sources: Glassdoor, SalaryExpert, PayScale (Netherlands) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in The HagueStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in The Hague is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Netherlands is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Step 1

    Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Netherlands is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2

    Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3

    Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4

    Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5

    Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6

    Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.

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    100% Secure and Safe download

    Skills You Will Build on the Bridge CourseWhat ITIL 5 Adds

    The ITIL 5 Bridge builds on your ITIL 4 Foundation knowledge, focusing only on what is new and changed in ITIL 5. By the end of the day you can explain the updated framework, the product and service lifecycle, and how to apply ITIL 5 in digital service delivery.

    Spot What Changed from ITIL 4

    In the ITIL 5 Foundation Bridge you will learn to identify the new and refined concepts ITIL 5 introduces, including the product and service lifecycle, and understand why the framework has evolved from ITIL 4.

    Manage Digital and AI-Enabled Services

    Understand how ITIL 5 reflects modern digital and AI-enabled environments, and how increasing complexity in cloud, automation and platform delivery shapes service management across the lifecycle.

    Use Updated ITIL 5 Language Confidently

    Gain clarity on the updated terminology and core concepts in ITIL 5 so you can communicate consistently with teams, partners and stakeholders who are adopting the new framework.

    Drive Enhanced Value Co-Creation

    Learn how ITIL 5 reinforces value creation across the full stakeholder ecosystem, linking strategy, delivery and measurable outcomes, with sustainability and experience in scope.

    Map and Manage Value Streams

    Build skill in value stream mapping and management as a dedicated discipline, and connect the product and service lifecycle to how value flows from strategy to operation.

    Apply ITIL 5 in Daily Practice

    Integrate ITIL 5 enhancements into your existing ITIL 4 knowledge and apply the updated guidance to improve collaboration, performance and results in your own organisation.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in The Hague?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 550

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Untitled

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    Untitled

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    Untitled

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    Untitled

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 550

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor Your ITIL 5 Foundation Bridge Certification Training in the Hague

    Invensis Learning delivers structured ITIL 5 Foundation Bridge training for professionals and organisations who want to move from ITIL 4 to the current framework efficiently. Our programmes combine accredited courseware, experienced ITSM trainers, flexible live online and classroom delivery, and focused exam preparation. Whether you enrol as an individual or plan group training for your team, you get a professional learning experience from a trusted ITIL 5 Foundation Bridge training company in The Hague, built around practical understanding, real-world application and a clear path to the ITIL 5 credential.

    • Accredited ITIL training partner aligned to AXELOS and PeopleCert standards
    • Experienced ITSM trainers with real service management practice
    • Live online and classroom delivery to suit working professionals
    • Focused one-day bridge built around the latest ITIL 5 content
    • Structured courseware, practice questions and exam guidance
    • Customised corporate training for teams across The Hague
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified for quality and information security

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in The HagueInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in The Hague

    Grand Hotel Amrâth Kurhaus, The Hague

    ITIL V5 Foundation Bridge Training Location in The Hague

    Hilton The Hague, 35, Zeestraat, Zeeheldenkwartier, Centrum, Den Haag, Zuid-Holland, Nederland, 2518 AA, Nederland

    corporate banner

    ITIL 5 Bridge Training in the HagueUpskill Your ITSM Team

    Untitled

    • Transition your whole ITSM team to ITIL 5 in one day per person
    • Customised schedules built around team availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Experienced trainers with real service management expertise
    • Role-based examples relevant to your sector and service estate
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across The Hague and beyond

    Trusted by Teams Across Industries

    KPNShellNN GroupAegonCapgeminiPostNL

    What Our ITIL 5 Bridge Learners Say

    Untitled

    Upgraded to ITIL 5 in a Day

    "I held ITIL 4 Foundation for years, and the Bridge brought me up to ITIL 5 in a single day. The trainer kept the focus on what actually changed, so I walked into the exam knowing exactly what to expect."

    Sander de Vries

    IT Service Manager

    Untitled

    0/0

    Practical and Well Focused

    "The sessions on the product and service lifecycle and value stream management were genuinely useful. I came away able to explain ITIL 5 to my team, not just pass an exam."

    Marit Jansen

    Service Delivery Lead

    Untitled

    0/0

    Efficient Bridge to the New Version

    "A tight, efficient course that respected the ITIL 4 knowledge I already had. The exam prep questions and the AI-enabled service content were the highlights for me."

    Daan Bakker

    Problem Manager

    Untitled

    0/0

    Whole Team Current on ITIL 5

    "We moved a full service management team onto ITIL 5 with one day of training each. The live virtual delivery fit around shift work, and everyone now shares the same current framework language."

    Lotte Visser

    IT Training Lead

    Government Services Organisation

    0/0

    Strong Corporate Delivery

    "Invensis Learning tailored the corporate Bridge to our operations team and our security context. The trainers were credible and the coordination was smooth from quote to certificate."

    Pieter van Dijk

    Head of IT Operations

    Cyber Security Firm

    0/0



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    We also deliver ITIL (Version 5) Foundation Bridge Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading ITIL (Version 5) Foundation Bridge training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The Bridge upgrades your ITIL 4 Foundation to the current ITIL 5 Foundation credential in a single day, keeping your skills and qualification aligned to what employers in The Hague now ask for. It is a faster, lower-cost route than a full ITIL 5 Foundation retake.

    General

    Is the ITIL 5 Foundation Bridge worth it for ITIL 4 holders?

    Yes. The Bridge upgrades your ITIL 4 Foundation to the current ITIL 5 Foundation credential in a single day, keeping your skills and qualification aligned to what employers in The Hague now ask for. It is a faster, lower-cost route than a full ITIL 5 Foundation retake.

    What is the ITIL (Version 5) Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is a transition certification from AXELOS, examined by PeopleCert, that lets ITIL 4 Foundation holders move up to ITIL 5. It covers only what is new and changed in ITIL 5, and passing it grants the full ITIL 5 Foundation credential.

    Who should take the ITIL 5 Bridge course?

    The Bridge is for professionals who already hold ITIL 4 Foundation, including service desk leads, service managers, delivery managers, ITSM consultants and trainers who want to keep their credential current with the latest framework.

    Is the ITIL 5 credential recognised in The Hague?

    Yes. ITIL is a globally recognised AXELOS framework valued by employers across The Hague, including government bodies, international organisations, cybersecurity firms, telecoms such as KPN, and energy and insurance companies that run large IT services.

    How long is the ITIL 5 Foundation credential valid?

    The ITIL 5 Foundation credential is valid for three years. You renew it by earning 60 CPD points within the three-year cycle, or by passing a higher ITIL 5 qualification. You can confirm current renewal rules with PeopleCert.

    Pricing

    What is included in the ITIL 5 Bridge course fee?

    The training fee typically includes accredited courseware, instructor-led sessions, practice questions and exam guidance, plus learner support. Inclusions vary by format, so ask a learning advisor for a quote covering exactly what you need.

    How much does ITIL 5 Bridge training cost in The Hague?

    Pricing is available on request and depends on the delivery format and whether the exam is bundled. Live virtual, classroom and corporate options are quoted in euros. Contact us for current pricing and to request a quote.

    Is the exam fee included in the training price?

    It depends on the package. The exam is purchased and delivered by PeopleCert, sometimes bundled with training and sometimes billed separately. Exam pricing varies by region and currency, so confirm the current fee when you enrol.

    Do you offer corporate or group discounts for the Bridge?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, operations teams and IT leadership groups in The Hague. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What if I do not pass the ITIL 5 Bridge exam first time?

    You can resit the exam through PeopleCert if needed. Our trainers and practice questions are designed to prepare you thoroughly, and selected plans include retake support. Confirm the current resit fee and policy with PeopleCert.

    What is the format of the ITIL 5 Bridge exam?

    The ITIL 5 Bridge exam is closed book with 20 multiple-choice questions. It focuses only on what is new and changed in ITIL 5 relative to ITIL 4, so it does not re-test existing ITIL 4 Foundation content.

    How many questions are on the exam and what is the pass mark?

    The exam has 20 questions and you have 30 minutes to complete it. The pass mark is 65 percent, which means answering at least 13 of the 20 questions correctly. Aim for broad understanding of the ITIL 5 changes.

    Do I need ITIL 4 Foundation before taking the Bridge exam?

    Yes. ITIL 4 Foundation is the prerequisite for the Bridge. If you do not hold ITIL 4 Foundation, you should take the full ITIL 5 Foundation exam instead. The Bridge assumes your ITIL 4 knowledge as a baseline.

    How is the exam delivered, online or at a test centre?

    You can sit the exam online with PeopleCert OnVUE proctoring, available around the clock, or at an authorised test centre. Both routes are available to candidates in The Hague and worldwide.

    Course Content

    Do I need to revise all of ITIL 4 before the course?

    No. The Bridge assumes your existing ITIL 4 Foundation knowledge and covers only the new and changed ITIL 5 content. A light refresh of ITIL 4 basics helps, but the day focuses on the differences, not a full re-teach.

    What topics does the ITIL 5 Bridge cover?

    The course covers five areas: key enhancements in ITIL 5, the evolution of digital product and service management, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice.

    What learning resources are provided?

    You receive accredited ITIL 5 courseware, practice questions mapped to the Bridge syllabus, trainer-led examples and exam guidance. These resources help you focus revision on the ITIL 5 changes and build confidence for the exam.

    Is the courseware aligned to the latest ITIL 5 syllabus?

    Yes. The courseware is aligned to the current ITIL Foundation Bridge Version 5 syllabus published by PeopleCert and AXELOS, so you study the up-to-date concepts, terminology and structure of ITIL 5.

    How long is the ITIL 5 Bridge training?

    The Bridge is a focused one-day programme. Because it builds on your ITIL 4 Foundation knowledge and covers only the ITIL 5 differences, you can update your credential without a full multi-day Foundation course.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website, choose your format, complete payment and receive access to schedules and resources. Live virtual cohorts run regularly. See upcoming schedules or talk to a learning advisor to get started.

    What training formats are available?

    We offer instructor-led training online (live virtual), classroom sessions, and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    Can I reschedule or transfer my booking to another batch?

    Yes. Flexi options let you reschedule or move to another batch, and selected plans let you attend the training twice. Contact support to arrange a change to your booking.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.

    Do you offer ITIL 5 Bridge training for teams in The Hague?

    Yes. We deliver onsite and live virtual group training for organisations in The Hague, with schedules and examples tailored to your team and sector. Ask about corporate or group pricing for a quote.