Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Foundation Certification?UntitledYour Entry into Digital Service Management

    ITIL Version 5 Foundation (ITIL 5-F) certification training in the Maldives introduces IT and business professionals to the entry-level qualification in the ITIL 5 scheme, governed by AXELOS and examined by PeopleCert. ITIL 5 is the fifth iteration of the IT Infrastructure Library, and it teaches modern digital product and service management, the ITIL Value System, and how organisations co-create and continually improve value. The programme is aligned to the ITIL 5 Foundation (Version 5.0) syllabus and prepares you for the 40-question, closed-book exam. You learn the seven guiding principles, the four dimensions, the product and service lifecycle, ITIL's management practices, continual improvement, and Value Stream Mapping and Management. With no prerequisites, ITIL 5 Foundation is open to anyone, from service desk analysts to digital product owners. As the Maldives grows its digital economy across telecommunications, banking, government and tourism, employers increasingly value professionals who can keep digital services reliable. Earn a globally recognised credential and start your ITIL 5 journey with Invensis Learning.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Maldives, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What Is the ITIL 5 Foundation Certification?Your Entry into Digital Service Management

    ITIL Version 5 Foundation (ITIL 5-F) certification training in the Maldives introduces IT and business professionals to the entry-level qualification in the ITIL 5 scheme, governed by AXELOS and examined by PeopleCert. ITIL 5 is the fifth iteration of the IT Infrastructure Library, and it teaches modern digital product and service management, the ITIL Value System, and how organisations co-create and continually improve value.

    The programme is aligned to the ITIL 5 Foundation (Version 5.0) syllabus and prepares you for the 40-question, closed-book exam. You learn the seven guiding principles, the four dimensions, the product and service lifecycle, ITIL's management practices, continual improvement, and Value Stream Mapping and Management. With no prerequisites, ITIL 5 Foundation is open to anyone, from service desk analysts to digital product owners.

    As the Maldives grows its digital economy across telecommunications, banking, government and tourism, employers increasingly value professionals who can keep digital services reliable. Earn a globally recognised credential and start your ITIL 5 journey with Invensis Learning.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Maldives, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation certification training in Maldives designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Maldives
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Maldives

    • Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation exam prep training in Maldives
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Maldives
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Certification Eligibility in MaldivesDo You Qualify for the ITIL V5 Foundation Exam?

    ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

    • No formal prerequisites — open to anyone interested in IT service management.

    • Suitable for IT professionals, service desk and support staff, and ITSM practitioners.

    • Useful for managers and business stakeholders who interact with IT services.

    • A basic familiarity with IT services is helpful but not required.

    Why ITIL 5 Foundation Pays off for Your CareerSkills, Recognition and Earning Power

    For Individuals

    For Individuals

    ITIL 5 Foundation training helps IT and business professionals in the Maldives build practical service management capability and prepare for the ITIL 5 Foundation exam. The course suits service desk staff, IT operations professionals, digital product owners and DevOps or Agile practitioners who want current-edition ITSM knowledge. Whether you are new to ITIL or updating from an earlier version, this training builds skills aligned to how modern digital services are designed, delivered and improved.

    If you want a recognised credential that travels across sectors and borders, ITIL 5 Foundation is a clear starting point. You gain a modern understanding of value co-creation, the product and service lifecycle, and continual improvement that employers across the Maldives and beyond value.

    • Validates current-edition IT service management knowledge that employers recognise
    • Opens roles from service desk analyst to IT service delivery manager
    • Builds fluency in the ITIL Value System and the seven guiding principles
    • Strengthens incident, problem and change management capability
    • Earns a globally recognised AXELOS and PeopleCert credential valid for three years
    • Prepares you for the 40-question ITIL 5 Foundation exam with confidence
    • Positions you for the Maldives' fast-growing digital economy
    • Offers a modern, digital-era entry point with no prerequisites
    For Organizations

    For Organizations

    ITIL 5 Foundation group training helps Maldivian organisations equip IT and business teams with a consistent, modern approach to digital product and service management. Training can be delivered for service desks, IT operations, PMOs or whole departments. For organisations that need to keep digital services dependable across many islands, this training provides a scalable, flexible way to raise service management maturity.

    If your teams speak different service management languages, ITIL 5 Foundation training creates a shared framework. Staff gain a common approach to value streams, guiding principles and continual improvement, so services stay reliable and aligned to strategy.

    • Standardises service management practice across IT and digital teams
    • Improves service reliability across island-wide operations
    • Connects value streams to customer outcomes and business goals
    • Reduces downtime through stronger incident and problem management
    • Enables customised group training aligned to your service model
    • Builds a shared ITIL 5 vocabulary across departments
    • Supports governed digital transformation and cloud adoption
    • Provides flexible onsite or live virtual delivery for teams

    ITIL V5 Foundation Exam Format in MaldivesWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation
    Conducted ByPeopleCert
    Exam Duration60 minutes
    Number of Questions40 multiple-choice questions
    Passing Score65% (26 of 40 correct)
    Exam FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisITIL V5 Foundation syllabus
    Testing FormatPeopleCert online proctored or test center
    BookClosed book
    Certificate Validity3 years; renew via PeopleCert CPD or re-exam

    ITIL V5 Foundation Certification Cost in Maldives

    The total cost of getting ITIL V5 Foundation certified in Maldives includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation certification training in Maldives delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
    • Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
    • Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
    • Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL Version 5 Foundation training cost in Maldives is MVR 19300

    Exam Cost:

    • PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITSM Careers in the MaldivesWhy Get ITIL 5 Foundation Certified?

    ITIL 5 Foundation is becoming a recognised marker of modern service management capability across the Maldives, valued by telecom operators, banks, government agencies and tourism groups that run digital services their customers depend on. As the nation pushes toward a digital economy worth 15% of GDP by 2030 and rolls out digital identity to over half a million citizens, employers increasingly seek credentialled professionals who can keep services reliable. Demand spans service desk analysts through to IT service delivery managers, and here is what the market is telling us right now.

    MVR 399,900

    Average IT service delivery manager salary, Maldives

    per year, Paylab and WorldSalaries 2026

    MVR 605,700

    IT manager top-end pay, Maldives

    WorldSalaries 2026

    15%

    Digital economy GDP target

    Government of Maldives, by 2030

    530,000

    Citizens gaining a digital ID

    Digital 2.0 Maldives, from 2026

    SECTORS HIRING

    • —Telecommunications and Connectivity
    • —Banking, Financial Services and Insurance
    • —Government and Public Digital Services
    • —Tourism, Resorts and Hospitality Technology
    • —Aviation, Transport and Logistics
    • —IT and Managed Services Providers

    GROWTH TRENDS

    • —Digital 2.0 Maldives and a 15% digital-economy GDP goal by 2030
    • —National digital ID rollout to 530,000 citizens from 2026
    • —Maldives AI Lab (MindCo and Bank of Maldives) driving data and AI adoption
    • —IFC-backed telecom investment expanding digital services
    • —Resort and tourism groups digitising guest and back-office systems
    • —Shortage of ITIL-credentialled service management professionals

    Sources: Paylab, WorldSalaries (Maldives) 2026; UNDP State of Digital in the Maldives; Government of Maldives Digital 2.0; IFC.

    What Is Driving Demand for ITIL 5 Skills in the Maldives

    Digital Government Delivery Pressure

    The Maldives is issuing digital IDs to 530,000 citizens and expanding e-services, so agencies need structured service management to keep public digital platforms dependable.

    ITIL 5 builds service management discipline

    Island-Wide Service Reliability

    Banking, telecom and government systems span more than 180 inhabited islands. Keeping them available demands strong incident, problem and change management practices.

    ITIL 5 builds incident and problem skills

    Tourism-Grade Uptime Expectations

    Resorts and airlines run digital operations for global guests around the clock. Downtime hits revenue, so ITIL practices help protect the guest and traveller experience.

    ITIL 5 protects the service experience

    Rapid AI and Cloud Adoption

    The Maldives AI Lab and cloud migration are moving fast. ITIL 5's four dimensions help organisations adopt new technology without losing control of services.

    ITIL 5 governs technology adoption

    Scarce Certified ITSM Talent

    Employers compete for a small pool of service management professionals. An ITIL 5 Foundation credential signals current, employer-recognised capability in a tight market.

    ITIL 5 makes you visibly qualified

    Cyber and Continuity Risk

    A 15% digital-economy target raises the stakes for resilience. ITIL value streams and continual improvement help keep services secure, dependable and always improving.

    ITIL 5 builds resilient value streams

    Sources: UNDP State of Digital in the Maldives; Government of Maldives Digital 2.0; Muslim Network TV (Maldives AI Lab); IFC 2025-2026.

    ITIL 5 Foundation is more than a credential. It is a career step for professionals who keep digital services reliable. Join those turning modern service management skills into opportunity across the Maldives. Start your journey today.

    Your Maldives Career Transformation

    Where You Stand Today,

    And Where ITIL 5 Foundation Takes You

    The Maldives is investing in digital government, telecommunications and tourism technology, and employers increasingly separate certified service management professionals from the rest. Here is which side of that line you want to be on.

    Today

    Pay capped with limited leverage in the Maldivian IT market

    After ITIL 5

    IT service delivery roles in the Maldives average around MVR 399,900 a year, with senior IT bands reaching higher

    Today

    Overlooked for ITSM roles that ask for an ITIL credential

    After ITIL 5

    Eligible for service management roles across telecom, banking, government and tourism

    Today

    Confident in tools, but not in service governance

    After ITIL 5

    Fluent in digital product and service management the modern way

    You earn your ITIL 5 Foundation

    Before

    Skills proven only by job tenure, not a recognised credential

    Now you have

    A current AXELOS and PeopleCert ITIL 5 credential employers trust

    Before

    Reactive fixes without a shared service management framework

    Now you have

    A structured grasp of the ITIL Value System and guiding principles

    Before

    Focused on tasks, with little view of end-to-end value

    Now you have

    The ability to map value streams and improve service flow

    Before

    Recognition tied to one employer or one sector

    Now you have

    A globally portable credential valid across industries and borders

    "The gap between running tasks and managing services the modern way is increasingly a recognised credential, and the employers that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: Paylab, WorldSalaries (Maldives) 2026.

    How to Get ITIL V5 Founfdation Certified in MaldivesStep-by-Step Certification Process

    The ITIL V5 Foundation certification path in Maldives is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4: Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5: Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6: Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Step 1

    Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2

    Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3

    Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4

    Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5

    Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6

    Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Module 1: Key ITIL Terms & Definitions

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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    The Skills You Will Build in ITIL 5 FoundationNine Topic Areas, One Modern Framework

    This ITIL 5 Foundation programme builds practical, current-edition service management knowledge grounded in the ITIL 5 (Version 5.0) syllabus. By the end, you can explain how modern digital services create value and how ITIL practices keep them reliable and improving.

    Digital Product and Service Management

    Understand how modern digital products and services create value across their lifecycle, and how the shift from IT service management to digital product and service management shapes the way organisations work.

    Value Co-Creation with Stakeholders

    Learn how value is co-created between providers, consumers and stakeholders by balancing outcomes, costs, risks, experience and sustainability, so you can focus on the results that matter.

    The Four Dimensions Applied

    Work across Organizations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers to take a holistic view of every product and service.

    The ITIL Value System and Guiding Principles

    Apply the ITIL Value System and the seven guiding principles, including focus on value, start where you are, and optimise and automate, to make better service decisions.

    Product and Service Lifecycle Management

    Follow the lifecycle from discovery and design through build, operation, and delivery and support, and see how each phase works together to create and sustain value.

    Value Stream Mapping and Continual Improvement

    Identify, map and manage value streams to improve flow and visibility, and apply the continual improvement model to keep services adapting to a changing digital world.

    Who Should TakeITIL V5 Foundation Certification Training in Maldives?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    MVR 19300

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    MVR 19300

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor Your ITIL 5 Foundation Certification Training in Maldives?

    Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across the Maldives that want current-edition service management skills and a clear path to the exam. Our programmes combine PeopleCert-aligned instructors, flexible delivery formats, organised courseware and learner-focused support. Whether you are enrolling as an individual or planning a group programme for your team, Invensis Learning provides a professional training experience built around practical understanding, real-world application and measurable learning outcomes.

    • PeopleCert-aligned trainers with real IT service management experience
    • Flexible live virtual, classroom and corporate delivery for Maldivian learners
    • Courseware mapped to the ITIL 5 Foundation (Version 5.0) syllabus
    • 16-hour programme covering all nine ITIL 5 topic areas
    • Mock exams and practice questions for the 40-question exam format
    • Guidance to clear the ITIL 5 Foundation exam on your first attempt
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after training

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in MaldivesInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Maldives

    Kurumba Maldives, Javaahiru Maa Higun, Uppsala, Malay, 08340, Dhaka

    ITIL Version 5 Foundation Training Location in Maldives

    Furanafushi, Malay Atoll, Dhaka

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    Corporate ITIL 5 Foundation TrainingUpskill Your Maldives Team

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    • Suitable for small, medium and large IT and digital teams
    • Customised schedules based on your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Experienced trainers with IT service management expertise
    • Role-based, industry-relevant examples for real workplace application
    • Dedicated coordination and learner support for corporate programmes
    • Scalable delivery for teams across the Maldives and beyond

    Leading Organisations

    DhiraaguOoredoo MaldivesBank Of MaldivesMaldives Airports CompanyMTCCState Trading Organization

    What Our Learners Say

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    Passed First Time and Applying It Daily

    "The ITIL 5 Foundation course made the ITIL Value System and guiding principles genuinely easy to follow. The mock exams matched the real 40-question format, and I passed on my first attempt. It has already changed how I handle incidents at work."

    Ahmed Shifaz

    IT Support Analyst, Telecommunications

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    Practical and Easy to Apply

    "As a service desk lead, the sessions on the product and service lifecycle and continual improvement were exactly what I needed. The trainer used real scenarios, so the concepts stuck. Strong, practical and very well structured."

    Aishath Reesha

    Service Desk Team Lead

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    Beginner Friendly and Clear

    "I came in with no ITIL background and still followed everything comfortably. The value stream mapping topic helped me see where our team wastes time. The courseware and quizzes kept me on track through the two days."

    Mohamed Rasheed

    IT Operations Coordinator

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    A Shared Framework for Our Team

    "We enrolled our service management team through Invensis Learning to standardise how we run incidents and changes. The group sessions gave everyone a shared ITIL 5 vocabulary, and service reliability across our branches has clearly improved."

    Ibrahim Naeem

    IT Service Manager, Banking Sector

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    Tailored Corporate Training That Delivered

    "The corporate programme was tailored to our resort operations and delivered on a schedule that suited shift patterns. Our IT staff now approach service delivery with real structure, and the coordination from the Invensis Learning team was excellent."

    Aminath Shahula

    Learning and Development Lead, Hospitality Group

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    Frequently Asked QuestionsHere's everything you may ask...

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme, governed by AXELOS and examined by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and continually improve value in modern digital environments.

    General

    What is the ITIL 5 Foundation certification?

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme, governed by AXELOS and examined by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and continually improve value in modern digital environments.

    How does ITIL 5 differ from ITIL 4?

    ITIL 5 (Version 5.0) is the fifth iteration of the IT Infrastructure Library. It adds an explicit focus on digital product and service management, introduces the product and service lifecycle as a core element, makes Value Stream Mapping and Management a dedicated topic, and updates the ITIL Value System for the digital era.

    Is ITIL 5 Foundation worth it for professionals in the Maldives?

    Yes. With the Maldives growing its digital economy across telecom, banking, government and tourism, employers value professionals who keep digital services reliable. ITIL 5 Foundation is a globally recognised credential that maps to roles from service desk analyst to IT service delivery manager.

    Do I need prior ITIL knowledge or experience?

    No. ITIL 5 Foundation has no formal prerequisites and is open to everyone, regardless of education, experience or prior ITIL knowledge. It is designed as an accessible, digital-era entry point for both IT and business professionals.

    How long is the ITIL 5 Foundation certification valid?

    ITIL 5 Foundation is valid for three years. To keep it active, you earn 60 CPD (Continuing Professional Development) points within each three-year certification cycle. You can verify current renewal options with PeopleCert.

    Pricing

    How much does ITIL 5 Foundation training cost in the Maldives?

    Training fees vary by delivery format and are available on request. The fee typically covers ITIL 5 aligned courseware, mock exams and learner support, while the PeopleCert exam is billed separately. Request a quote or speak with a learning advisor for current pricing.

    What is included in the course fee?

    The training fee typically includes ITIL 5 Foundation aligned courseware, case studies, practice questions, mock exams and dedicated learner support. Exam voucher inclusion can vary by package, so confirm the details when you enquire.

    Is the exam fee included in the training price?

    Exam voucher inclusion depends on the package you choose. PeopleCert sets and bills the ITIL 5 Foundation exam fee, which can vary by region and channel. Ask a learning advisor whether your selected plan bundles the exam voucher.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT and digital teams. Contact us for a tailored group quote for your organisation.

    What payment methods and instalment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Foundation exam?

    The ITIL 5 Foundation exam has 40 single-answer multiple-choice questions and lasts 60 minutes. It is closed book and delivered online via PeopleCert's OnVUE proctoring or at an authorised test centre.

    What is the passing score for the ITIL 5 Foundation exam?

    The pass mark is 65%, which means answering at least 26 of the 40 questions correctly. Because it covers nine topic areas, aim for broad understanding across the whole ITIL 5 Foundation syllabus.

    Where and how can I take the exam?

    You can take the exam online through PeopleCert's OnVUE proctoring system, available 24/7, or at a PeopleCert authorised test centre. It is usually arranged through your training provider as part of a training and exam package.

    What topics does the ITIL 5 Foundation exam cover?

    The exam spans nine topic areas: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the guiding principles, the product and service lifecycle, ITIL's management practices, continual improvement, and Value Stream Mapping and Management.

    What happens if I do not pass on the first attempt?

    Our mock exams and practice questions are designed to help you pass first time, and our trainers guide your revision. If a resit is needed, you can rebook through PeopleCert; confirm the current resit policy and fees on their portal.

    Course Content

    What will I learn in the ITIL 5 Foundation course?

    You will learn digital product and service management, value co-creation, the four dimensions, the ITIL Value System, the seven guiding principles, the product and service lifecycle, management practices, continual improvement, and Value Stream Mapping and Management.

    How long is the ITIL 5 Foundation training?

    The instructor-led programme runs for 16 hours, typically delivered over two full days or four half-days. It covers all nine ITIL 5 topic areas and prepares you for the 40-question, 60-minute exam.

    Can a beginner take this course?

    Yes. ITIL 5 Foundation has no prerequisites and is beginner friendly. The training builds concepts step by step with real scenarios and practice questions, so newcomers to ITIL can follow comfortably alongside experienced IT staff.

    What learning materials are provided?

    You receive ITIL 5 Foundation aligned courseware, industry case studies, practice questions, mock exams and topic-wise knowledge checks. These materials support your revision and help you build readiness for the exam.

    Is the courseware aligned to the latest ITIL version?

    Yes. The courseware is aligned to the current ITIL 5 Foundation (Version 5.0) syllabus published by AXELOS and PeopleCert, so you learn the framework as it stands today.

    Enrollment

    How do I enrol in ITIL 5 Foundation training in the Maldives?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can pick the format that fits your schedule. Online sessions are interactive and accessible across devices.

    Who should take the ITIL 5 Foundation course?

    It suits IT professionals, service desk and operations staff, digital product owners, and DevOps or Agile practitioners, as well as business professionals who work with digital service teams. Anyone wanting current-edition ITSM knowledge will benefit.

    Can I reschedule or transfer my batch?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans allow you to attend the training twice. Contact our support team to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.