Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is ITIL 5 Foundation and Who Is It For?UntitledA Modern Entry into Digital Service Management

    The ITIL Version 5 Foundation (ITIL 5-F) certification is the entry-level qualification in the ITIL 5 scheme, introducing the core concepts of digital product and service management, the ITIL Value System and the practices that help organisations create and continually improve value. Taking ITIL Version 5 Foundation certification training in Libya gives IT and business professionals a modern, globally recognised credential from AXELOS (PeopleCert), the sole owner and examination body for ITIL. ITIL 5 (Version 5.0) is the fifth iteration of the framework. It moves beyond traditional IT service management to explicit digital product and service management, adding the product and service lifecycle and Value Stream Mapping and Management as core topics. As Libyan banks, telecom operators and oil and gas organisations accelerate digital transformation, professionals who understand these ideas stand out. With no formal prerequisites, ITIL 5 Foundation suits service desk analysts, IT operations staff, digital product owners and business professionals working with service teams. Start your ITIL 5 journey with Invensis Learning and prepare with confidence for the PeopleCert exam.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Libya, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What Is ITIL 5 Foundation and Who Is It For?A Modern Entry into Digital Service Management

    The ITIL Version 5 Foundation (ITIL 5-F) certification is the entry-level qualification in the ITIL 5 scheme, introducing the core concepts of digital product and service management, the ITIL Value System and the practices that help organisations create and continually improve value. Taking ITIL Version 5 Foundation certification training in Libya gives IT and business professionals a modern, globally recognised credential from AXELOS (PeopleCert), the sole owner and examination body for ITIL.

    ITIL 5 (Version 5.0) is the fifth iteration of the framework. It moves beyond traditional IT service management to explicit digital product and service management, adding the product and service lifecycle and Value Stream Mapping and Management as core topics. As Libyan banks, telecom operators and oil and gas organisations accelerate digital transformation, professionals who understand these ideas stand out.

    With no formal prerequisites, ITIL 5 Foundation suits service desk analysts, IT operations staff, digital product owners and business professionals working with service teams. Start your ITIL 5 journey with Invensis Learning and prepare with confidence for the PeopleCert exam.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Libya, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation certification training in Libya designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Libya
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Libya

    • Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation exam prep training in Libya
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Libya
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Certification Eligibility in LibyaDo You Qualify for the ITIL V5 Foundation Exam?

    ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

    • No formal prerequisites — open to anyone interested in IT service management.

    • Suitable for IT professionals, service desk and support staff, and ITSM practitioners.

    • Useful for managers and business stakeholders who interact with IT services.

    • A basic familiarity with IT services is helpful but not required.

    What You Gain by Getting ITIL 5 CertifiedBenefits That Move Your Career Forward

    For Individuals

    For Individuals

    ITIL 5 Foundation training helps professionals build practical digital service management capability and prepare for the PeopleCert certification exam. The credential suits IT staff new to ITIL, ITIL 4 holders updating their knowledge, digital product owners and business professionals in Libya's growing digital economy. Whether you support users on a service desk, run operations for a bank or telecom, or coordinate digital services in the public sector, this training connects your day-to-day work to a recognised global framework.

    If you want to prove modern service management skills to Libyan and international employers, ITIL 5 Foundation is a clear first step. You gain structured knowledge, exam readiness and a credential that travels across sectors and borders.

    • Earns a globally recognised, current-edition ITSM credential from AXELOS (PeopleCert)
    • Positions you for service desk, incident, problem and service delivery roles in Libya
    • Builds fluency in the ITIL Value System, guiding principles and the four dimensions
    • Prepares you fully for the 40-question, 60-minute closed-book PeopleCert exam
    • Adds value stream mapping and continual improvement skills employers now seek
    • Opens doors across telecom, banking, energy and public sector IT teams
    • Requires no prior ITIL knowledge, so beginners can start immediately
    • Gives you a credential valid for three years and renewable through CPD
    For Organizations

    For Organizations

    ITIL 5 Foundation group training helps organisations standardise service management practice by equipping teams with a common framework and vocabulary. Training can be delivered for IT departments, operations teams or digital transformation units. For Libyan organisations modernising payments, networks and public services, this training builds the reliability and governance that digital services depend on.

    If your teams struggle with inconsistent service delivery as digital demand grows, ITIL 5 Foundation training creates a shared, practical approach to managing value, incidents and continual improvement across the organisation.

    • Builds a shared service management language across IT and business teams
    • Improves incident, problem and change handling for critical digital services
    • Supports digital transformation in banking, telecom and energy operations
    • Aligns teams to the ITIL Value System and continual improvement practices
    • Enables customised group delivery for your organisation's context
    • Strengthens service reliability for payments, e-government and field systems
    • Provides flexible live virtual and onsite delivery for teams in Libya
    • Develops in-house capability rather than relying on external contractors

    ITIL V5 Foundation Exam Format in LibyaWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation
    Conducted ByPeopleCert
    Exam Duration60 minutes
    Number of Questions40 multiple-choice questions
    Passing Score65% (26 of 40 correct)
    Exam FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisITIL V5 Foundation syllabus
    Testing FormatPeopleCert online proctored or test center
    BookClosed book
    Certificate Validity3 years; renew via PeopleCert CPD or re-exam

    ITIL V5 Foundation Certification Cost in Libya

    The total cost of getting ITIL V5 Foundation certified in Libya includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation certification training in Libya delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
    • Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
    • Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
    • Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL Version 5 Foundation training cost in Libya is USD 1375

    Exam Cost:

    • PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITIL 5 Careers and Demand in LibyaRoles, Sectors and Pay to Target

    ITIL 5 Foundation is fast becoming a marker of modern service management capability in Libya, valued by telecom operators, banks, energy organisations and public sector IT teams that are digitising rapidly. As the Central Bank expands electronic payments, the National Oil Corporation digitises oilfields and networks modernise, employers need people who can keep digital services reliable. Demand runs from service desk and incident roles up to IT service delivery and operations leadership, and here is what the market is telling us right now.

    LYD 34,000

    Average IT professional pay, Libya

    per year, Bayt and PayScale 2026

    LYD 90,000

    Senior IT and service manager pay

    average upper band, worldsalaries 2026

    100,000+

    National ICT skilling target

    people, Libya digital strategy

    70%

    Digital transactions by 2027

    of financial activity, CBL

    SECTORS HIRING

    • —Telecommunications and Mobile Operators
    • —Oil, Gas and Energy
    • —Banking, Fintech and Payments
    • —Government and Public Sector Digital Services
    • —Higher Education and Research
    • —IT Services and Managed Infrastructure

    GROWTH TRENDS

    • —Central Bank of Libya driving digital payments and fintech
    • —National Oil Corporation Smart Oil Cities and field digitisation
    • —Libya Telecom and Technology and ZTE modernising networks
    • —National target to skill 100,000+ people in ICT
    • —E-government and digital identity programmes expanding
    • —Shortage of certified ITSM professionals across the market

    Sources: Bayt, PayScale, worldsalaries, Glassdoor (Libya) 2026; Central Bank of Libya, OECD, Libya Herald (digital transformation).

    Industry Challenges Driving ITIL 5 Demand in Libya

    Fragmented Service Delivery

    Many Libyan IT teams run digital services without a shared framework, causing inconsistent handling of incidents and changes. ITIL 5 gives teams one structured, value-focused way of working.

    ITIL 5 builds a common service management approach

    Digital Payments Reliability

    As the Central Bank pushes e-payments toward 70% of transactions by 2027, banks and fintechs need dependable services. ITIL practices help keep payment platforms available and resilient.

    ITIL 5 strengthens incident and continual improvement skills

    Oilfield Digitisation Complexity

    National Oil Corporation Smart Oil Cities add remote monitoring and automation across sites. Managing these digital services demands the lifecycle and value stream thinking ITIL 5 teaches.

    ITIL 5 builds lifecycle and value stream skills

    Network Modernisation Pressure

    With 4G coverage near 67%, operators such as Libya Telecom and Technology are upgrading networks with partners like ZTE. Reliable rollout needs disciplined service governance and practices.

    ITIL 5 builds service governance capability

    Scarce Certified ITSM Talent

    Libya's ICT workforce is expanding, but few hold current, recognised service management credentials. An ITIL 5 Foundation certification makes candidates visibly qualified to employers.

    ITIL 5 helps certified professionals stand out

    E-Government Service Continuity

    Public bodies are rolling out digital identity and citizen services that must stay available. ITIL 5 practices give public sector IT teams a proven way to sustain and improve them.

    ITIL 5 builds practices for dependable public services

    Sources: Central Bank of Libya, OECD, Libya Herald, Libya Update, energycapitalpower (Libya digital transformation) 2026.

    ITIL 5 Foundation is more than a certificate. It is a practical toolkit for keeping Libya's digital services reliable as they scale. Join professionals who manage value, incidents and improvement the ITIL way. Start your journey today.

    Your Libya Career Transformation

    Where You Stand Today in Libya's IT Market,

    The Shift ITIL 5 Certification Delivers

    Libya's digital economy is expanding through payments modernisation, oilfield digitisation and network upgrades, and employers increasingly separate professionals who manage services to a recognised framework from those who do not. Here is which side of that line you want to be on.

    Today

    Pay capped with limited leverage to negotiate in the Libyan market

    After ITIL 5

    Senior IT and service management roles in Libya reach the LYD 90,000 band and beyond

    Today

    Shortlisted less often for roles that list ITIL as preferred

    After ITIL 5

    Eligible for service roles across telecom, banking, energy and government IT

    Today

    Confident operationally, but employers want framework-based service management

    After ITIL 5

    Fluent in managing the product and service lifecycle and improving value streams

    You earn your ITIL 5 Foundation

    Before

    Service management experience with no recognised credential to prove it

    Now you have

    A current-edition ITIL credential from AXELOS (PeopleCert), recognised worldwide

    Before

    Stuck in a support role with no structured path upward

    Now you have

    A clear route into incident, problem and service delivery management roles

    Before

    Reacting to incidents without a shared framework or vocabulary

    Now you have

    Command of the ITIL Value System, guiding principles and continual improvement

    Before

    Skills recognised only within your current team or employer

    Now you have

    A credential that travels across telecom, banking, energy and the public sector

    "As Libya's digital services scale, the gap between keeping systems running and managing them the ITIL way is increasingly a recognised credential."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: Bayt, PayScale, worldsalaries, Glassdoor (Libya) 2026.

    How to Get ITIL V5 Founfdation Certified in LibyaStep-by-Step Certification Process

    The ITIL V5 Foundation certification path in Libya is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4: Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5: Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6: Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Step 1

    Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2

    Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3

    Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4

    Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5

    Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6

    Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Module 1: Key ITIL Terms & Definitions

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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    Skills You Will Build in ITIL 5 FoundationCapabilities for Real Service Management Work

    This training builds practical, exam-ready knowledge across all nine ITIL 5 Foundation topic areas. By the end, you can speak the language of digital service management and apply the ITIL Value System, guiding principles and continual improvement to everyday work.

    Digital Product and Service Foundations

    Understand what distinguishes digital products and services, how value is created, and how the product and service lifecycle keeps that value flowing in modern digital environments.

    Value Co-Creation and the ITIL Value System

    Explain how value is co-created with consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability, and how the ITIL Value System ties the framework together.

    The Four Dimensions and Guiding Principles

    Apply the four dimensions of product and service management and the seven ITIL guiding principles, from focus on value to optimise and automate, to real digital service decisions.

    Product and Service Lifecycle Fluency

    Describe the purpose of each lifecycle activity, from discovery and design through build, operation, delivery and support, and how they work together to create value.

    ITIL Management Practices in Action

    Learn the role of ITIL management practices and how official practice guides support consistent, effective ways of working that teams can adapt to their own context.

    Continual Improvement and Value Streams

    Use the continual improvement model and value stream mapping to identify waste, improve flow and visibility, and lift outcomes across digital products and services.

    Who Should TakeITIL V5 Foundation Certification Training in Libya?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1375

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1375

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in LibyaA PeopleCert Accredited Partner

    Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations across Libya who want to build modern service management capability and pass the PeopleCert exam with confidence. As a PeopleCert Accredited Training Organization, we combine accredited trainers, ITIL 5 aligned courseware, practical case studies and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience as a trusted ITIL Version 5 Foundation training company in Libya, built around practical understanding, real-world application and exam readiness.

    • PeopleCert Accredited Training Organization delivering ITIL 5 Foundation aligned to the official syllabus
    • Accredited, experienced trainers with real IT service management expertise
    • Flexible learning formats for individuals, teams and corporate groups in Libya
    • Structured, ITIL 5 aligned courseware, case studies and mock exams
    • Practice questions mapped to the 40-question PeopleCert exam format
    • First-attempt exam guidance and dedicated learner support
    • ISO 9001 and ISO 27001 certified for quality and information security
    • Scalable delivery for local and regional teams across time zones

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in LibyaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Libya

    Radisson Blu Al Mahary Hotel Tripoli, Libya

    ITIL Version 5 Foundation Training Location in Libya

    Corinthia Hotel Tripoli, Corniche Road, Aljala, ⵍⵎⵏⵚⵓⵔⴰ Mansoura, Tripoli, ⵟⵔⴰⴱⵍⵙ Tripoli Tripoli, ⵍⵉⴱⵢⴰ Libya Libya

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    Corporate ITIL 5 Training in LibyaBuilt Around Team Goals

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    • Suitable for small, medium and large teams
    • Customised schedules based on your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with IT service management and industry expertise
    • Role-based, sector-relevant examples for better workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Libya and the wider region

    Leading Organisations

    LibyanaAlmadarLibya Telecom And TechnologySahara BankJumhouria BankNational Oil Corporation

    What Our Learners Say

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    Passed the PeopleCert Exam First Time

    "The trainer made the ITIL Value System and guiding principles genuinely easy to follow. The mock exams matched the real PeopleCert format, and I cleared ITIL 5 Foundation on my first attempt."

    Mohamed Al-Ourfi

    IT Service Desk Lead

    Untitled

    0/0

    Beginner Friendly and Practical

    "I came in with no ITIL background and the course still made sense from day one. The lifecycle and value stream topics changed how I handle incidents in my daily operations work."

    Salma Ben Nasser

    IT Operations Analyst

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    Directly Useful at Work

    "Strong, well-structured content and a trainer who answered every question. The continual improvement model is something I now use with my team on our payments platform."

    Khaled Abusnina

    Systems Administrator, Banking

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    Consistent Practice Across the Team

    "We trained a full operations team through Invensis Learning. The live virtual sessions fit our schedule, and our people now share one service management language across shifts."

    Huda Trabelsi

    L&D Manager, Telecommunications

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    0/0

    Tailored and Well Coordinated

    "The corporate programme was tailored to our digital transformation goals. Coordination was smooth and our IT staff came away exam-ready and applying ITIL practices to live services."

    Omar El-Fassi

    IT Director, Energy Sector

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    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. It suits IT and business professionals at any career stage, with no prior ITIL knowledge required.

    General

    What is ITIL 5 Foundation and who is it for?

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. It suits IT and business professionals at any career stage, with no prior ITIL knowledge required.

    Is ITIL 5 Foundation worth it for professionals in Libya?

    Yes. As Libyan banks, telecom operators and energy organisations accelerate digital transformation, employers increasingly want service management skills backed by a recognised credential. ITIL 5 Foundation validates modern, current-edition knowledge and helps you stand out for roles across these growing sectors.

    How is ITIL 5 different from ITIL 4?

    ITIL 5 (Version 5.0) is the fifth iteration of the framework. It adds an explicit focus on digital product and service management, introduces the product and service lifecycle and Value Stream Mapping and Management as core topics, and updates the ITIL Value System with stronger digital-era and sustainability emphasis.

    Do I need ITIL 4 Foundation before ITIL 5 Foundation?

    No. ITIL 5 Foundation has no formal prerequisites and is open to everyone. ITIL 4 holders will recognise some concepts, but ITIL 4 is not required to enrol or to sit the exam.

    How long is the ITIL 5 Foundation certification valid?

    The certification is valid for three years. To keep it active, you renew every three years by earning 60 CPD (Continuing Professional Development) points within the cycle. Verify current renewal options at peoplecert.org.

    Pricing

    What is included in the ITIL 5 Foundation course fee?

    Your enrolment typically includes ITIL 5 aligned courseware, case studies, practice questions, mock exams and learner support, along with a PeopleCert exam voucher where the package includes it. Contact us to confirm exactly what your chosen plan covers, or request a quote.

    How much does ITIL 5 Foundation training cost in Libya?

    Pricing depends on the delivery format and whether the exam voucher is bundled. Training is available on request with clear, itemised pricing. Speak with a learning advisor for a quote tailored to individual or corporate enrolment.

    Is the PeopleCert exam fee included in the price?

    Exam voucher inclusion depends on the package you choose. PeopleCert exam pricing also varies by region and purchasing channel. Ask our team which plan bundles the exam voucher and we will confirm the details before you enrol.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT departments and operations teams. Ask about corporate and group pricing for a tailored quote for your organisation.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Talk to a learning advisor to choose the option that best suits you or your team.

    Exam

    What is the format of the ITIL 5 Foundation exam?

    The exam is closed book with single-answer multiple-choice questions, based on the ITIL 5 Foundation (Version 5.0) syllabus from AXELOS (PeopleCert). It covers nine topic areas, from digital service concepts to value stream mapping.

    How many questions are on the exam and how long is it?

    The ITIL 5 Foundation exam has 40 questions and lasts 60 minutes (one hour). It is a closed-book, multiple-choice paper delivered online or at a test centre.

    What is the passing score for ITIL 5 Foundation?

    You need 65% to pass, which is 26 out of 40 questions answered correctly. Our mock exams and practice questions are mapped to this format to help you prepare with confidence.

    Where can I take the ITIL 5 Foundation exam?

    You can sit the exam online through PeopleCert's OnVUE proctoring, available 24/7, or at a PeopleCert authorised test centre. It is usually arranged through an Accredited Training Organization as part of a training and exam package.

    What if I do not pass on my first attempt?

    Our training includes first-attempt guidance, mock exams and practice questions to prepare you thoroughly. If a resit is needed, PeopleCert resit policies apply; confirm current resit terms at peoplecert.org, and our team will support your preparation.

    Course Content

    What topics are covered in ITIL 5 Foundation training?

    The training covers all nine ITIL 5 Foundation topic areas: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management.

    Can a complete beginner take this course?

    Yes. ITIL 5 Foundation is designed as an entry point with no prerequisites. The training starts from core concepts and builds up, so beginners and experienced IT staff can both follow it comfortably.

    What learning materials are provided?

    You receive ITIL 5 aligned courseware, industry-driven case studies, practice questions and mock exams, plus post-training support. Materials are structured to reinforce each topic area and build exam readiness.

    Is the courseware aligned to the current ITIL 5 syllabus?

    Yes. The courseware is aligned to the official ITIL 5 Foundation (Version 5.0) syllabus published by AXELOS (PeopleCert), so you study the current edition of the framework.

    How long is the training programme?

    ITIL 5 Foundation training is delivered as a 16-hour programme, typically over two full days or four half-days. The schedule can flex to suit working professionals and corporate teams.

    Enrollment

    How do I enrol in the ITIL 5 Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available in Libya?

    We offer online (live virtual) instructor-led training, self-paced e-learning, and customised corporate group training for teams. Choose the format that fits your schedule and learning preference.

    How soon can I start?

    New cohorts run regularly across flexible schedules. Check the upcoming batches for your preferred format, and our team can help you pick a start date that works for you or your team.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact learner support and we will help you arrange it.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.