Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the SIAM Foundation Certification?UntitledGovernance for Multi-Supplier IT

    The EXIN SIAM Foundation (SIAM-F) certification validates your understanding of Service Integration and Management (SIAM), the discipline of governing multiple IT service providers so they deliver as one joined-up service. SIAM Foundation certification training in Kazakhstan gives IT service management professionals the vocabulary, structures and governance principles needed to work confidently in multi-supplier environments. Awarded by EXIN, the internationally recognised examination institute, the credential is built on the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism. It is the entry-level certification in the EXIN SIAM scheme, with no formal prerequisites, so professionals across banking, telecom, GovTech and IT outsourcing can start here. As Kazakhstan re-engineers public services and scales multi-vendor IT under its 2026 digitalisation drive, employers increasingly value people who can coordinate suppliers end to end. Study with Invensis Learning and move from awareness to a globally recognised SIAM credential with a clear, supported path.

    Invensis Learning is an EXIN Accredited Training Provider in Kazakhstan, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the SIAM Foundation Certification?Governance for Multi-Supplier IT

    The EXIN SIAM Foundation (SIAM-F) certification validates your understanding of Service Integration and Management (SIAM), the discipline of governing multiple IT service providers so they deliver as one joined-up service. SIAM Foundation certification training in Kazakhstan gives IT service management professionals the vocabulary, structures and governance principles needed to work confidently in multi-supplier environments.

    Awarded by EXIN, the internationally recognised examination institute, the credential is built on the EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge (SIAM BoK) published by Scopism. It is the entry-level certification in the EXIN SIAM scheme, with no formal prerequisites, so professionals across banking, telecom, GovTech and IT outsourcing can start here.

    As Kazakhstan re-engineers public services and scales multi-vendor IT under its 2026 digitalisation drive, employers increasingly value people who can coordinate suppliers end to end. Study with Invensis Learning and move from awareness to a globally recognised SIAM credential with a clear, supported path.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Kazakhstan, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured SIAM Foundation Certification training in Kazakhstan designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized SIAM Foundation course online materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led SIAM Foundation training in Kazakhstan by experienced trainers with relevant service integration and management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Kazakhstan

    • Flexible learning options available for professionals seeking SIAM Foundation training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to SIAM Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the SIAM Foundation certification program in Kazakhstan
    • Earn a SIAM Foundation certificate after successfully meeting the course requirement

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Kazakhstan
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate SIAM Foundation training program designed for team-based learning initiatives

    SIAM Foundation Certification Eligibility in KazakhstanDo You Qualify for the SIAM Foundation Exam?

    SIAM Foundation has no formal prerequisites. It is open to anyone interested in service integration and multi-supplier service delivery:

    • Open to all professionals - no prior SIAM experience required.

    • Suitable for IT and service-management practitioners, service integrators, transformation leads, vendor managers, and consultants.

    • Familiarity with basic IT service-management concepts (e.g. ITIL) is helpful but not required.

    • Recommended for anyone working in or moving into a multi-supplier service environment.

    Why Earn Your SIAM Foundation Certification?Skills Employers Ask For

    For Individuals

    For Individuals

    SIAM Foundation training helps IT professionals build service integration capability and prepare for the EXIN exam. It suits service desk managers, incident and problem managers, service owners and supplier managers working in multi-supplier environments. Whether you are moving into a governance role, formalising how you coordinate providers, or supporting a GovTech or enterprise programme in Kazakhstan, this training builds skills aligned with what employers expect.

    If you want a globally recognised entry-level credential in service integration, SIAM Foundation is a clear first step. You gain the concepts, roles and processes that underpin multi-supplier governance, plus a supported path from learning to certification.

    • Validates your grasp of SIAM and multi-supplier service governance
    • Positions you for service delivery, ITSM and supplier management roles
    • Gives you a shared vocabulary for working across service providers
    • Adds a globally recognised EXIN credential to your CV
    • Opens the path to EXIN SIAM Professional, the advanced level
    • Earns a lifetime certification with no renewal or re-examination
    • Complements ITIL and ISO/IEC 20000 knowledge you may already hold
    For Organizations

    For Organizations

    SIAM Foundation group training helps organisations build service integration capability by equipping in-house and vendor-facing teams with a shared governance language. It can be delivered for IT service management functions, PMOs or supplier management teams. For organisations running multi-supplier IT, this training provides a scalable, flexible way to standardise how providers are coordinated.

    If your organisation struggles to hold multiple providers accountable for one end-to-end service, SIAM Foundation training creates a common framework. Teams gain a consistent approach to governance, performance and supplier management.

    • Standardises SIAM governance language across in-house and vendor teams
    • Improves end-to-end service quality in multi-supplier environments
    • Clarifies accountability when incidents span several providers
    • Strengthens supplier performance management and reporting
    • Supports GovTech and enterprise multi-vendor programmes
    • Upskills whole teams with flexible, EXIN-aligned delivery
    • Builds in-house service integration capability that scales

    SIAM Foundation Exam Format in KazakhstanWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    Exam ComponentDetails
    Exam NameSIAM Foundation
    Conducted ByEXIN
    Duration60 minutes
    Questions40 multiple-choice questions
    Passing Score65% (26 of 40)
    FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisOfficial SIAM Foundation syllabus
    Testing FormatEXIN online proctored or test center

    SIAM Foundation Certification Cost in Kazakhstan

    The total cost of earning the SIAM Foundation credential typically includes the fee for SIAM Foundation training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • Accredited EXIN-aligned SIAM Foundation training and digital courseware
    • Practice questions and full-length SIAM Foundation mock exams
    • Exam-focused guidance designed to improve first-attempt readiness on the SIAM Foundation paper
    • The SIAM Foundation training cost in Kazakhstan is USD 1095

    Exam Cost:

    • EXIN SIAM Foundation exam fee paid to EXIN
    • Online proctored or test centre delivery via the EXIN candidate portal
    • Lifetime-valid EXIN SIAM Foundation credential - no renewal required
    • Most Invensis Learning packages bundle the EXIN exam voucher

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where SIAM Takes Your Career in KazakhstanIn-Demand Roles and Sectors

    SIAM Foundation is fast becoming a marker of service integration capability across Kazakhstan, valued by banks, telecom operators, GovTech programmes and IT outsourcers that run large multi-supplier IT estates. As the country re-engineers public services and scales digital delivery, employers increasingly seek professionals who can govern providers end to end. Demand sits across service delivery, ITSM and supplier management roles, and here is what the market is telling us right now.

    ₸7.7M

    IT Project Manager salary, Almaty

    average per year, WorldSalaries 2026

    $1.14bn

    IT services exports, Kazakhstan

    2025, National Bank of Kazakhstan

    537

    Kazakh firms exporting IT services

    to 111 countries, 2025

    40%

    Public services being re-engineered

    2026 digitalisation drive

    SECTORS HIRING

    • —Banking, Fintech and Financial Services
    • —Telecommunications
    • —Government and Public Sector (GovTech)
    • —IT Outsourcing and Export Services
    • —Oil, Gas and Mining
    • —Managed Services and Consulting

    GROWTH TRENDS

    • —2026 declared the Year of Digitalisation and AI in Kazakhstan
    • —40% of public services being re-engineered with multi-vendor delivery
    • —IT services exports passed USD 1.1 billion in 2025
    • —Astana Hub driving IT outsourcing and multi-supplier ecosystems
    • —Banks and telecoms scaling multi-provider IT operations
    • —Rising demand for ITSM and supplier governance skills

    Sources: WorldSalaries, SalaryExpert, Paylab (Kazakhstan) 2026; Astana Times, National Bank of Kazakhstan (IT exports 2025); Astana Hub.

    What Is Driving Demand for SIAM Skills in Kazakhstan

    GovTech Multi-Vendor Complexity

    Kazakhstan is re-engineering 40% of public services across many technology suppliers. Coordinating those providers to one dependable service is exactly the gap SIAM is built to close.

    SIAM builds governance and coordination skills

    The 2026 Digitalisation and AI Push

    With 2026 declared the Year of Digitalisation and AI, agencies and enterprises are launching multi-supplier programmes that need a service integrator layer to keep delivery joined up.

    SIAM builds multi-supplier integration skills

    IT Outsourcing at Export Scale

    Kazakh IT services exports passed USD 1.1 billion, with 537 firms serving 111 countries. Managed service providers increasingly need SIAM structures to work inside client ecosystems.

    SIAM builds supplier governance skills

    Banking and Fintech Multi-Supplier IT

    Kaspi, Halyk and Freedom Holding run large IT estates spanning many providers. Certified professionals who can govern these suppliers end to end are in growing demand.

    SIAM builds end-to-end service management skills

    Scarce Service Integration Skills

    Kazakhstan's talent pool is deep in ITSM and project skills but thin in service integration. SIAM Foundation is the entry credential that makes holders visible to employers.

    SIAM makes certified professionals stand out

    Pressure to Control Supplier Costs

    As organisations optimise IT spend, they need structured supplier governance to cut duplication and hold providers to end-to-end performance, a core focus of the SIAM approach.

    SIAM builds performance and assurance skills

    Sources: Astana Times, National Bank of Kazakhstan, Astana Hub, Ministry of AI and Digital Development (2025-2026).

    SIAM Foundation is more than a credential. It is a career step for professionals who govern multiple suppliers as one service. Join those who lead service integration in Kazakhstan's fast-digitalising market. Start your journey today.

    Your Kazakhstan Career Transformation

    Your Career Before and After SIAM Foundation,

    And Where This Credential Takes You

    Kazakhstan's IT market is expanding fast under its 2026 digitalisation drive, and employers increasingly separate professionals who can govern multiple suppliers from those who cannot. Here is which side of that line you want to be on.

    Today

    Pay capped in generalist IT support roles

    After SIAM

    Service delivery and integration roles in Kazakhstan pay well above general IT staff averages

    Today

    Passed over for multi-supplier governance roles

    After SIAM

    Eligible for service delivery, supplier and SIAM manager positions

    Today

    Confident in delivery, but not in end-to-end governance

    After SIAM

    Fluent in coordinating providers to one end-to-end service

    You earn your SIAM Foundation

    Before

    Supplier coordination rests on experience, not a recognised method

    Now you have

    An EXIN credential recognised by employers across Kazakhstan and beyond

    Before

    Limited to single-supplier or in-house service thinking

    Now you have

    A clear route into service integration and supplier governance roles

    Before

    No shared language for managing multiple providers

    Now you have

    The SIAM structures, roles and processes employers expect

    Before

    Recognition fades when you change sector or employer

    Now you have

    A globally portable credential valued across banking, telecom and GovTech

    "The gap between running IT support and integrating multiple suppliers is increasingly a recognised credential, and the organisations that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: WorldSalaries, SalaryExpert, Paylab (Kazakhstan) 2026.

    How to Get SIAM Foundation Certified in KazakhstanStep-by-Step Certification Process

    The SIAM Foundation certification path in Kazakhstan is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Step 1

    Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2

    Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3

    Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4

    Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5

    Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6

    Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Comparison questions between SIAM and frameworks like ITIL or COBIT are a recurring feature across the exam.

    image

    100% Secure and Safe download

    The SIAM Skills You Will BuildSkills for Multi-Supplier Environments

    In SIAM Foundation training you will learn how to govern multiple IT service providers as one joined-up service. The programme builds knowledge across all seven EXIN SIAM Foundation topic areas, from core concepts to processes, practices and challenges, so you can work confidently in multi-supplier environments.

    Understand Core SIAM Concepts

    Grasp what Service Integration and Management is, the SIAM ecosystem, the guiding principles and the three-layer model of customer, service integrator and service providers.

    Plan a SIAM Implementation Roadmap

    Follow the four-stage SIAM journey, from Discovery and Strategy through Plan and Build, Implement, and Run and Improve, and weigh the service integrator sourcing options.

    Map SIAM Roles and Responsibilities

    Identify the roles across the customer organisation, service integrator and service providers, including the SIAM Manager and governance board structures that hold it together.

    Apply SIAM Practices and Governance

    Use the practices that make multi-supplier delivery work: collaboration, tooling and data integration, end-to-end performance management, supplier management and assurance.

    Integrate Processes Across Providers

    Coordinate incident, problem, change, service request and service level management across multiple suppliers so the customer experiences one joined-up service.

    Navigate Challenges and Related Frameworks

    Recognise the cultural, governance and commercial risks of SIAM and see how it complements ITIL, COBIT, ISO/IEC 20000 and Agile or DevOps ways of working.

    Who Should TakeSIAM Certification Training in Kazakhstan?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1095

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Kazakhstan seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1095

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor Your SIAM Foundation Certification Training in Kazakhstan?

    As a trusted SIAM Foundation training company in Kazakhstan, Invensis Learning delivers structured SIAM Foundation training for professionals and organisations looking to build service integration capability and prepare for the EXIN exam. Our programmes combine experienced EXIN-aligned trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team in Kazakhstan, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • EXIN accredited training partner delivering official SIAM courseware
    • Expert trainers with real ITSM and service integration experience
    • Flexible formats: live online, classroom and corporate group training
    • ISO 9001:2015 quality and ISO 27001:2022 information security certified
    • Materials mapped to the EXIN SIAM Foundation Examination Specification
    • Practice questions and mock exams aligned to the 40-question exam
    • Dedicated learner support before, during and after training
    • Trusted by professionals and teams across 100+ countries

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in KazakhstanInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Kazakhstan

    Rixos President Astana, 7, Konaev street, Esil district, Astana, Z05P1P0, Kazakhstan

    SIAM Foundation Training Location in Kazakhstan

    Inter Continental Almaty Hotel, Nauryzbai Batyr str., Kerem, Spring, Bostandyk district, Almaty, 050013, Kazakhstan

    corporate banner

    SIAM Foundation Corporate TrainingFor Teams in Kazakhstan

    Untitled

    • Suitable for small, medium and large teams
    • Customised schedules aligned to team availability
    • Delivery via onsite, live virtual or hybrid formats
    • EXIN-accredited trainers with multi-supplier ITSM expertise
    • Role-based examples relevant to banking, telecom and GovTech
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Kazakhstan and global sites

    Organisations We Support

    Kaspi BankHalyk BankKazakhtelecomBeeline KazakhstanEPAM SystemsFreedom Holding

    What Our Learners Say

    Untitled

    A Clear Model for Multi-Supplier Work

    "The training finally gave me a clear model for managing our external providers. I now understand the service integrator role and how end-to-end SLAs work, and I passed the EXIN exam on my first attempt."

    Aigerim Sultanova

    Service Delivery Analyst

    Untitled

    0/0

    Immediately Useful at Work

    "As an IT service manager working with several vendors, the SIAM concepts and process integration topics were immediately useful. The trainer used real multi-supplier examples that matched my day job."

    Timur Akhmetov

    IT Service Manager

    Untitled

    0/0

    Good Structure and Exam Prep

    "Well-structured sessions and good practice questions. The mapping between SIAM and ITIL helped me connect the framework to what I already knew, and the mock exams built my confidence."

    Dmitriy Kim

    Incident Manager

    Untitled

    0/0

    One Governance Language for the Team

    "We enrolled our IT operations team so everyone shares one governance language across our suppliers. Delivery was flexible around our shifts, and the trainer tailored examples to our telecom environment."

    Saule Nurlanova

    L&D Lead, Telecommunications

    Untitled

    0/0

    Standardised Supplier Accountability

    "The corporate programme helped us standardise how we hold multiple providers accountable for end-to-end service. Coordination and support were excellent, and the outcomes were measurable for our bank."

    Arman Beisenov

    Head of IT Operations, Banking

    Untitled

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver SIAM Foundation Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading SIAM Foundation training solutions tailored for individuals and organizations.

    City map with location markers

    Explore Our Other Course Categories

    Agile

    Project Management

    ITSM

    Quality Management

    DevOps

    IT Governance

    Other Related Courses

    Frequently Asked QuestionsHere's everything you may ask...

    The EXIN SIAM Foundation certification validates your knowledge of Service Integration and Management (SIAM), the discipline of governing multiple IT service providers so they deliver as one end-to-end service. It covers SIAM concepts, structures, roles, processes and challenges, and is the entry-level credential in the EXIN SIAM scheme.

    General

    What is the EXIN SIAM Foundation certification?

    The EXIN SIAM Foundation certification validates your knowledge of Service Integration and Management (SIAM), the discipline of governing multiple IT service providers so they deliver as one end-to-end service. It covers SIAM concepts, structures, roles, processes and challenges, and is the entry-level credential in the EXIN SIAM scheme.

    Is SIAM Foundation worth it for professionals in Kazakhstan?

    Yes. As Kazakhstan re-engineers public services and scales multi-vendor IT under its 2026 digitalisation drive, employers in banking, telecom, GovTech and IT outsourcing value people who can govern suppliers end to end. SIAM Foundation is a recognised, entry-level way to prove that capability.

    Who should take SIAM Foundation certification training?

    It suits IT service management professionals such as service desk, incident, problem and service delivery managers, plus sourcing, procurement and managed service provider staff who work in or with multi-supplier environments. It is also a strong fit for ITIL holders expanding into service integration.

    Are there any prerequisites for SIAM Foundation?

    No. EXIN SIAM Foundation has no formal prerequisites and is open to all. Familiarity with basic IT service management concepts, such as from ITIL Foundation, is helpful but not required.

    How long is the SIAM Foundation certification valid?

    The certification is valid for lifetime. It does not expire, and there is no renewal, re-examination or continuing education requirement once you pass.

    How does SIAM Foundation relate to ITIL?

    SIAM and ITIL are complementary. ITIL provides the service management process framework, while SIAM adds the multi-supplier integration and governance layer on top. ITIL knowledge is beneficial before SIAM Foundation but is not a formal prerequisite.

    Pricing

    How much does SIAM Foundation training cost in Kazakhstan?

    Training is available on request, as the fee varies by format and whether the EXIN exam voucher is bundled in. Instructor-led and corporate options are priced separately from the exam. Request a quote and a learning advisor will share current options for Kazakhstan.

    What is included in the SIAM Foundation course fee?

    The training fee typically includes EXIN-aligned courseware, practice questions, mock exams, learner support and a course completion certificate. Accredited training packages often bundle the EXIN exam voucher. Confirm inclusions when you request a quote.

    Is the EXIN exam fee included in the training price?

    It depends on the package. EXIN exam pricing varies by region and purchasing channel, so the voucher may be bundled with training or bought separately. We can confirm the exact arrangement and current fee before you enrol.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT operations, service management and supplier teams. Contact us for a tailored quote for your organisation.

    What payment methods are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Foundation exam?

    The EXIN SIAM Foundation exam has 40 single-answer multiple-choice questions to be completed in 60 minutes. It is closed book and can be taken online with EXIN proctoring or at an accredited test location.

    What is the passing score for the SIAM Foundation exam?

    The pass mark is 65%, which means answering at least 26 of the 40 questions correctly. Focus on broad understanding across all seven topic areas rather than any single section.

    What topics does the SIAM Foundation exam cover?

    The exam covers seven topic areas per the EXIN examination specification: Introduction to SIAM, the SIAM Implementation Roadmap, Roles and Responsibilities, SIAM Practices, Processes to Support SIAM, SIAM Challenges and Risks, and SIAM and Other Practices.

    Where can I take the SIAM Foundation exam?

    You can take it online through EXIN's proctored exam system from home or the office, or at an EXIN accredited test location. The exam is usually arranged through an accredited training provider as part of a training and exam package.

    Which standard is the SIAM Foundation exam based on?

    It is based on the EXIN SIAM Foundation Examination Specification, which is aligned to the SIAM Body of Knowledge (SIAM BoK) published by Scopism. Our courseware is mapped to this current specification.

    What happens if I do not pass on the first attempt?

    You can re-sit the EXIN SIAM Foundation exam. Re-examination terms and fees vary by channel, so confirm the current policy with EXIN or your training provider. Our practice questions and mock exams are designed to help you pass first time.

    Course Content

    What will I learn in SIAM Foundation training?

    You will learn to govern multiple IT service providers as one end-to-end service, covering SIAM concepts, the implementation roadmap, roles, practices, integrated processes, and how SIAM relates to ITIL, COBIT, ISO/IEC 20000 and Agile or DevOps.

    Do I need prior experience or ITIL to take the course?

    No prior experience is required, so beginners are welcome. Basic familiarity with IT service management or an ITIL Foundation background makes the content easier to absorb, but neither is a formal prerequisite.

    What learning materials are provided?

    You receive EXIN-aligned courseware, practice questions, mock exams and topic-wise activities mapped to the SIAM Foundation examination specification, so you can revise, find weak areas and build exam readiness.

    Is the courseware aligned with the current SIAM syllabus?

    Yes. The courseware is aligned to the current EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism, so you study the material the exam actually tests.

    How long is the SIAM Foundation training?

    The programme runs to 16 hours of training, typically delivered over two full days or across shorter sessions. It prepares you for the exam and builds practical, foundational SIAM knowledge you can apply at work.

    Enrollment

    How do I enrol in SIAM Foundation training in Kazakhstan?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, classroom sessions, self-paced e-learning and customised corporate group training, so you can pick the format that fits your schedule and learning style.

    How soon can I start the training?

    New batches run regularly across live online and corporate formats. See upcoming schedules on the website or ask an advisor about the next available cohort for Kazakhstan.

    Can I reschedule or transfer to another batch?

    Yes. Flexi options let you reschedule or move to another batch, and selected plans allow you to attend the training twice. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.