Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is ITIL 5 Foundation Certification?UntitledYour Route into Digital Service Management

    The ITIL 5 Foundation (ITIL 5-F) is the entry-level certification in the ITIL 5 scheme created by AXELOS, with exams delivered by PeopleCert, and ITIL 5 Foundation certification training in Seoul prepares you to earn it. ITIL 5 (Version 5.0) is the fifth iteration of the IT Infrastructure Library, built for the digital era. The fifth edition introduces digital product and service management, the product and service lifecycle, the ITIL Value System, and a dedicated focus on Value Stream Mapping and Management. There are no prerequisites, so IT professionals, digital product owners and business teams across Seoul can start here. With flexible live virtual and classroom formats, you build current, globally recognised service management knowledge and prepare for the 40-question, 60-minute exam. Get certified with Invensis Learning and take a confident step in your ITSM career.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Seoul, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What Is ITIL 5 Foundation Certification?Your Route into Digital Service Management

    The ITIL 5 Foundation (ITIL 5-F) is the entry-level certification in the ITIL 5 scheme created by AXELOS, with exams delivered by PeopleCert, and ITIL 5 Foundation certification training in Seoul prepares you to earn it. ITIL 5 (Version 5.0) is the fifth iteration of the IT Infrastructure Library, built for the digital era.

    The fifth edition introduces digital product and service management, the product and service lifecycle, the ITIL Value System, and a dedicated focus on Value Stream Mapping and Management. There are no prerequisites, so IT professionals, digital product owners and business teams across Seoul can start here.

    With flexible live virtual and classroom formats, you build current, globally recognised service management knowledge and prepare for the 40-question, 60-minute exam. Get certified with Invensis Learning and take a confident step in your ITSM career.

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Seoul, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured ITIL 5 Foundation certification training in Seoul designed to help learners
    • Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Seoul
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Seoul

    • Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured ITIL 5 Foundation exam prep training in Seoul
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Seoul
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

    ITIL V5 Foundation Certification Eligibility in SeoulDo You Qualify for the ITIL V5 Foundation Exam?

    ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

    • No formal prerequisites - open to anyone interested in IT service management.

    • Suitable for IT professionals, service desk and support staff, and ITSM practitioners.

    • Useful for managers and business stakeholders who interact with IT services.

    • A basic familiarity with IT services is helpful but not required.

    Why ITIL 5 Foundation Is Worth It for Seoul ProfessionalsSkills, Recognition and Career Growth

    For Individuals

    For Individuals

    ITIL 5 Foundation training helps professionals in Seoul build modern IT service management skills and prepare for the Version 5.0 exam. It suits IT staff, digital product owners, and business professionals who work with digital service teams. Whether you are new to ITIL or moving up from an older version, the course gives you the current framework's language and practices.

    If you want a recognised, digital-era service management credential, ITIL 5 Foundation is a clear starting point. You gain practical knowledge, exam readiness, and a qualification that employers across sectors value.

    • Earns a current, globally recognised ITIL 5 credential from AXELOS and PeopleCert
    • Positions you for ITSM roles from service desk to service delivery manager
    • Builds fluency in digital product and service management and the ITIL Value System
    • Adds value stream and continual improvement skills employers now ask for
    • Keeps your knowledge current as Seoul employers migrate from ITIL 4 to ITIL 5
    • Requires no prerequisites, so any professional can start
    • Supports stronger pay bands across Seoul's IT service market
    • Provides a portable credential valid for three years worldwide
    For Organizations

    For Organizations

    ITIL 5 Foundation group training helps organisations in Seoul equip service and delivery teams with current, consistent ITSM knowledge. It can be delivered for IT operations, service desks or whole departments. For organisations modernising digital services, the training creates a shared approach to value co-creation and governance.

    If your teams struggle with inconsistent service practices, ITIL 5 group training gives them one framework and vocabulary. They gain a standardised approach to value streams, practices and continual improvement.

    • Aligns teams on the current ITIL 5 framework and a shared service language
    • Improves incident, request and service delivery with consistent practices
    • Connects digital delivery to value using the ITIL Value System
    • Builds value stream and continual improvement capability in-house
    • Standardises service management across business units and vendors
    • Offers flexible live virtual and onsite delivery for teams in Seoul
    • Speeds the migration from ITIL 4 to ITIL 5 across the organisation

    ITIL V5 Foundation Exam Format in SeoulWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    Exam ComponentDetails
    Exam NameITIL V5 Foundation
    Conducted ByPeopleCert
    Exam Duration60 minutes
    Number of Questions40 multiple-choice questions
    Passing Score65% (26 of 40 correct)
    Exam FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisITIL V5 Foundation syllabus
    Testing FormatPeopleCert online proctored or test center
    BookClosed book
    Certificate Validity3 years; renew via PeopleCert CPD or re-exam

    ITIL V5 Foundation Certification Cost in Seoul

    The total cost of getting ITIL V5 Foundation certified in Seoul includes the training fee and the certification exam fee.

    Training Cost Includes:

    • Accredited ITIL 5 Foundation certification training in Seoul delivered by experienced service management instructors
    • Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
    • Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
    • Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
    • Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
    • Expert guidance throughout the learning journey, including exam preparation strategies and revision support
    • The ITIL Version 5 Foundation training cost in Seoul is USD 1625

    Exam Cost:

    • PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
    • PeopleCert online proctored or test center delivery
    • ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    IT Service Management Careers in SeoulRoles, Demand and Earning Potential

    IT service management is one of Seoul's most durable career paths, valued across the system integrators, banks, telecoms and internet platforms that run the capital's digital services. As AXELOS and PeopleCert publish ITIL 5, employers moving to the fifth iteration want people who understand digital product and service management, the ITIL Value System and value stream management. Demand runs from service desk analyst up to IT operations and service delivery manager, and here is what the Seoul market is showing right now.

    ₩70.8M

    Average IT manager pay, Seoul

    per year, Glassdoor 2026

    ₩84.4M

    IT operations manager salary, Seoul

    average, SalaryExpert 2026

    ₩65tn

    Government AI investment to 2027

    public-private, Introl 2026

    34.9%

    South Korea cloud market CAGR

    forecast, Fortune Business Insights

    SECTORS HIRING

    • —IT Services and System Integration (SI and GCC)
    • —Banking, Financial Services and Fintech
    • —Telecommunications and Network Operators
    • —E-Commerce and Internet Platforms
    • —Electronics and Semiconductor Manufacturing
    • —Government and Public Sector Digital

    GROWTH TRENDS

    • —Government AI investment of KRW 65tn through 2027
    • —Cloud market forecast to grow about 35% a year
    • —AI transformation budget up 83.6% for 2026
    • —500 AI-powered smart factories targeted by 2030
    • —Chaebol hiring drives (SK 8,000; Hyundai 7,200+)
    • —ITIL 4 to ITIL 5 migration across enterprise ITSM

    Sources: Glassdoor, SalaryExpert, ERI (Seoul) 2026; Fortune Business Insights (cloud); Korea Herald, Introl, KoreaTechDesk (AI investment) 2026.

    Why ITIL 5 Skills Are in Demand Across Seoul

    ITIL 4 to ITIL 5 Migration

    Korean enterprises standardised on ITIL 4 now face the move to ITIL 5, and they need people who understand digital product and service management, not just legacy IT service processes.

    ITIL 5 Foundation teaches the current framework

    Cloud and AI Outpacing Governance

    Seoul's cloud market is forecast to grow around 35% a year, but rapid AI and cloud rollouts often outrun service governance, the exact gap ITIL 5 practices are built to close.

    ITIL 5 builds modern service governance skills

    Value Leakage in Digital Delivery

    Boards fund large digital programmes, yet weak flow and unclear value streams cause delays and waste. Value Stream Mapping and Management helps teams see and fix it.

    ITIL 5 builds value stream skills

    Service Desks Under Rising Demand

    As banks, telecoms and platforms digitise, incident and request volumes climb. Employers want practitioners who can run reliable, value-focused service operations.

    ITIL 5 builds reliable service operations

    Talent Shortage in Modern ITSM

    Korea has deep engineering talent but fewer professionals fluent in the current ITIL framework, making ITIL 5 Foundation holders stand out in a competitive market.

    ITIL 5 holders stand out to hiring managers

    Sustainability and Value Co-Creation

    Stakeholders now weigh outcomes, cost, risk, experience and sustainability together. ITIL 5's value co-creation model gives teams a shared way to balance them.

    ITIL 5 builds value co-creation skills

    Sources: Fortune Business Insights, Introl, KoreaTechDesk (2026); PeopleCert and AXELOS ITIL 5.

    ITIL 5 Foundation is more than a certificate. It is a career step for Seoul's IT service professionals moving to the current framework. Start your journey today.

    Your Seoul Career Transformation

    Your Career Before and After ITIL 5 Foundation

    The Shift Certified Professionals Make

    Seoul's IT service market is moving to the current ITIL framework, and employers increasingly separate professionals who know ITIL 5 from those who do not. Here is which side of that line you want to be on.

    Today

    Pay tracks a general IT role with limited leverage in Seoul's market

    After ITIL 5

    IT service and operations manager roles in Seoul average around ₩70M to ₩84M a year

    Today

    Passed over for roles that list the current ITIL framework as preferred

    After ITIL 5

    Eligible for ITSM roles across SI, banking, telecom and platform employers

    Today

    Confident in tasks, but employers want modern service governance

    After ITIL 5

    Fluent in the ITIL Value System, value streams and continual improvement

    You earn your ITIL 5 Foundation

    Before

    Service knowledge based on older ITIL versions or on-the-job habits

    Now you have

    A current AXELOS and PeopleCert credential recognised worldwide

    Before

    No formal proof of digital service management knowledge

    Now you have

    A clear route into incident, service delivery and IT operations roles

    Before

    Delivery focused, with a limited view of value and strategy

    Now you have

    The vocabulary of value co-creation, governance and value streams

    Before

    Recognition that fades when you change employer or sector

    Now you have

    A globally portable credential valid across sectors and regions

    "The distance between running IT tasks and leading modern service value is a current credential, and Seoul's best employers already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: Glassdoor, SalaryExpert, ERI (Seoul) 2026.

    How to Get ITIL V5 Founfdation Certified in Seoul Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Seoul is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4: Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5: Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6: Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Step 1

    Enrol in the 2-Day ITIL V5 Foundation Course

    Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

    Step 2

    Complete the Accredited Training

    Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3

    Schedule Your Exam

    The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

    Step 4

    Sit the ITIL V5 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

    Step 5

    Earn Your ITIL V5 Foundation Certificate

    After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

    Step 6

    Maintain and Progress Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

    Module 1: Key ITIL Terms & Definitions

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

    • Digital products and digital services
    • Products, services, and service offerings
    • Value co-creation
    • Utility and warranty
    • Outputs vs outcomes
    • Costs and risks
    • Continual improvement
    • Service relationships and SLAs

    Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

    image

    100% Secure and Safe download

    Skills You Will Gain from ITIL 5 FoundationReady to Apply from Day One

    This ITIL 5 Foundation course builds the knowledge covered across the nine topic areas of the Version 5.0 syllabus, from digital product and service management to value stream management. By the end you can speak the language of modern IT service management and apply the ITIL Value System at work.

    Digital Product and Service Management

    Understand what sets digital products and services apart, how value is created in digital environments, and how the product and service lifecycle sustains value from discovery and design through build, operation, delivery and support.

    Value Co-Creation and the Four Dimensions

    Learn how value is co-created with consumers and stakeholders by weighing outcomes, costs, risks, experience and sustainability, and apply the four dimensions: organisations and people, value streams and processes, information and technology, and partners and suppliers.

    The ITIL Value System

    Explain how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system for co-creating value through digital products and services.

    The Seven Guiding Principles

    Apply the guiding principles: focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimise and automate.

    Management Practices and Continual Improvement

    Understand the role of ITIL management practices and official practice guides, and use the continual improvement model to drive lasting, step-by-step improvement across teams and services.

    Value Stream Mapping and Management

    Identify, map and manage value streams to improve flow, visibility and outcomes, spotting waste and designing better delivery across digital products and services.

    Who Should TakeITIL V5 Foundation Certification Training in Seoul?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1625

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1625

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning for ITIL 5 Foundation TrainingTrusted by Learners and Teams in Seoul

    Invensis Learning is a PeopleCert Accredited Training Organisation delivering ITIL 5 Foundation training for individuals and organisations in Seoul. Our programmes combine accredited trainers, syllabus-aligned courseware, flexible delivery and learner-focused support. As a trusted ITIL Version 5 Foundation training company in Seoul, whether you enrol as an individual or plan corporate training for your team, we provide a professional experience built around practical understanding, real-world application and exam success.

    • PeopleCert Accredited Training Organisation delivering ITIL 5 Foundation courses
    • Accredited, experienced trainers with real IT service management backgrounds
    • Courseware aligned to the official AXELOS ITIL 5 (Version 5.0) syllabus
    • Flexible formats: online (live virtual), classroom and corporate group training
    • Practice questions and mock exams built for the 40-question Foundation exam
    • Dedicated learner support before, during and after training
    • Customised schedules for teams and organisations across Seoul
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in SeoulInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Seoul

    Grand Hyatt Hotel, Hoenamu-ro 42-gil, Gyeongridan-gil, Itaewon-dong, Itaewon 2-dong, Yongsan-gu, Seoul, 04347, South Korea

    ITIL Version 5 Foundation Training Location in Seoul

    The Westin Josun Seoul, Seoul

    corporate banner

    Corporate ITIL 5 Foundation Training in SeoulUpskill Your Team

    Untitled

    • Suitable for small, medium and large IT service teams
    • Customised schedules based on your team's availability
    • Onsite, live virtual or hybrid delivery across Seoul
    • Accredited trainers with IT service management expertise
    • Role-based examples drawn from Korean enterprise IT
    • Dedicated coordination and support for group programmes
    • Scalable delivery for local, regional and global teams

    Leading Organisations

    Samsung SDSLG CNSSK C&CKTNaverHyundai AutoEver

    What Our Learners Say

    Untitled

    Ready for the ITIL 5 Exam

    "The trainer made the ITIL Value System and value streams easy to follow, and the mock exams matched the real 40-question format. I walked into the exam confident and passed on my first attempt."

    Ji-woo Kim

    IT Service Desk Lead

    Untitled

    0/0

    Practical and up to Date

    "I had only used older ITIL versions at work, so learning the current framework was exactly what I needed. The sessions on digital product and service management were genuinely useful on the job."

    Min-jun Park

    ITSM Analyst

    Untitled

    0/0

    Clear and Well Structured

    "A good balance of theory and real examples. The seven guiding principles and the continual improvement model now shape how I handle incidents day to day."

    Seo-yeon Lee

    IT Operations Engineer

    Untitled

    0/0

    Our Team Speaks One Service Language

    "We trained our service delivery team on ITIL 5 Foundation and the shared vocabulary showed up immediately in how they run incidents and changes. The corporate scheduling was flexible around our shifts."

    Hyun-woo Choi

    IT Service Delivery Manager, Financial Services

    Untitled

    0/0

    Smooth Move to ITIL 5

    "Invensis Learning helped us move our IT operations group from ITIL 4 to ITIL 5. The trainer tailored examples to our environment and the whole cohort certified. A well-run corporate programme."

    Eun-ji Jung

    Head of IT Operations, Technology Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, with exams delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations co-create and continually improve value.

    General

    What is ITIL 5 Foundation certification?

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, with exams delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations co-create and continually improve value.

    Is ITIL 5 Foundation worth it for professionals in Seoul?

    Yes. IT service management is in strong demand across Seoul's system integrators, banks, telecoms and internet platforms, and roles from service desk to IT operations manager pay well. ITIL 5 Foundation proves current, globally recognised knowledge as employers move to the fifth iteration. Talk to a learning advisor to plan your path.

    How is ITIL 5 different from ITIL 4?

    ITIL 5 (Version 5.0) adds an explicit focus on digital product and service management, the product and service lifecycle as a core structure, and Value Stream Mapping and Management as a dedicated topic. It also updates the ITIL Value System and strengthens value co-creation and sustainability.

    Who should take ITIL 5 Foundation?

    It suits IT professionals new to ITIL, ITSM practitioners updating from ITIL 4, digital product owners, DevOps and Agile practitioners, and business professionals who work with digital service teams. There are no prerequisites, so anyone can start.

    How long is ITIL 5 Foundation valid?

    ITIL 5 Foundation is valid for three years. To keep it active you earn 60 CPD (Continuing Professional Development) points within each three-year cycle. Verify current renewal options at peoplecert.org.

    Pricing

    How much does ITIL 5 Foundation training cost in Seoul?

    Pricing varies by format and schedule, so the fee is available on request. Instructor-led training typically bundles courseware, practice questions and a PeopleCert exam voucher. Request a quote for current Seoul batch pricing.

    What is included in the course fee?

    The fee usually includes ITIL 5 aligned courseware, mock exams and practice questions, a PeopleCert exam voucher, and learner support. Exact inclusions depend on the plan you choose. Ask a learning advisor for details.

    Is the exam fee included in the training price?

    In many packages the PeopleCert exam voucher is included, but this depends on the plan. Exam pricing varies by region and channel, so confirm what is included when you request a quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT and service teams in Seoul. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Foundation exam?

    The ITIL 5 Foundation exam is closed book with single-answer multiple-choice questions, based on the ITIL 5 Foundation (Version 5.0) syllabus from PeopleCert and AXELOS. You can sit it online via PeopleCert OnVUE proctoring or at an authorised test centre.

    How many questions are on the exam and how long is it?

    The exam has 40 questions and lasts 60 minutes (one hour). It is a closed-book, single-answer multiple-choice paper.

    What is the passing score for ITIL 5 Foundation?

    The pass mark is 65%, which means answering at least 26 of the 40 questions correctly.

    Are there any prerequisites for the exam?

    No. ITIL 5 Foundation has no formal prerequisites and is open to everyone, regardless of education, experience or prior ITIL knowledge.

    Where can I sit the ITIL 5 Foundation exam in Seoul?

    You can take it online through PeopleCert's OnVUE proctoring, available 24/7, or at a PeopleCert authorised test centre. The exam is usually arranged as part of a training and exam package.

    What if I do not pass on the first attempt?

    You can re-sit the exam. Selected training plans include retake support and extra practice to help you prepare. Confirm the current re-sit policy at peoplecert.org and ask us about retake options.

    Course Content

    What topics does the ITIL 5 Foundation course cover?

    The course covers the nine topic areas of the Version 5.0 syllabus: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the seven guiding principles, the product and service lifecycle, management practices, continual improvement, and Value Stream Mapping and Management.

    What are the seven ITIL guiding principles?

    They are: focus on value; start where you are; progress iteratively with feedback; collaborate and promote visibility; think and work holistically; keep it simple and practical; and optimise and automate.

    Do I need prior experience, or can a beginner take it?

    A beginner can take it. ITIL 5 Foundation is an entry-level qualification with no prerequisites, and the training builds concepts step by step with examples and practice.

    What learning materials are provided?

    You receive ITIL 5 aligned courseware, practice questions, mock exams and topic-wise revision aids to prepare for the Foundation exam.

    Is the course aligned to the latest ITIL version?

    Yes. The course is aligned to the current ITIL 5 (Version 5.0) Foundation syllabus published by PeopleCert and AXELOS.

    Enrollment

    How do I enrol in the ITIL 5 Foundation course in Seoul?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. See upcoming batches to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can pick the format that fits your schedule.

    How soon can I start?

    New live virtual and classroom batches run regularly. Check the upcoming schedules or speak with a learning advisor to find the next available Seoul cohort.

    Can I reschedule or transfer to another batch?

    Yes. Flexi options let you reschedule or move to another batch on selected plans. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.