Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?UntitledYour Entry into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level certification that validates your grasp of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. Our Certified ScrumMaster certification training in Milan prepares you to facilitate Scrum events, remove impediments and lead as a servant leader. The course is grounded in the current Scrum Guide (November 2020 edition) by Schwaber and Sutherland and the Scrum Alliance CSM Learning Objectives. You cover Scrum theory and empiricism, the five Scrum values, team accountabilities, the five events and the three artefacts, then sit the 50-question online CSM exam through the Scrum Alliance portal after completing the course. Delivered in live virtual and classroom formats, the 16-hour programme suits aspiring Scrum Masters, developers, testers and project managers moving to agile delivery across Milan's banks, fintech firms and technology teams. Start your Scrum Master journey with Invensis Learning and earn a credential employers recognise worldwide.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Milan. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Entry into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level certification that validates your grasp of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. Our Certified ScrumMaster certification training in Milan prepares you to facilitate Scrum events, remove impediments and lead as a servant leader.

    The course is grounded in the current Scrum Guide (November 2020 edition) by Schwaber and Sutherland and the Scrum Alliance CSM Learning Objectives. You cover Scrum theory and empiricism, the five Scrum values, team accountabilities, the five events and the three artefacts, then sit the 50-question online CSM exam through the Scrum Alliance portal after completing the course.

    Delivered in live virtual and classroom formats, the 16-hour programme suits aspiring Scrum Masters, developers, testers and project managers moving to agile delivery across Milan's banks, fintech firms and technology teams. Start your Scrum Master journey with Invensis Learning and earn a credential employers recognise worldwide.

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Milan. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    End-to-End Learning and Certification Readiness

    • Structured CSM Certification training in Milan designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized CSM course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Milan

    • Flexible training formats for individual professionals and corporate teams in Milan
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to CSM
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification requirements and learning milestones as part of the CSM certification program in Milan
    • Earn a CSM certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Milan
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through CSM corporate training in Milan and team-based learning initiatives

    CSM Certification Eligibility in MilanDo You Qualify for the CSM Exam?

    Certified ScrumMaster (CSM) has no formal prerequisites. The credential is suitable for anyone moving into or supporting a Scrum team:

    • No formal prerequisites — open to anyone interested in Scrum and the Scrum Master role.

    • A basic familiarity with the latest Scrum Guide is helpful but not required.

    • Suitable for team members, team leads, project managers, and professionals moving into Scrum roles.

    • Active participation in the full 2-day (16-hour) course is required to take the CSM test and earn the credential.

    Why the CSM Is Worth ItFor Your Agile Career in Milan

    For Individuals

    For Individuals

    CSM training helps professionals move confidently into the Scrum Master role and lead agile teams. The programme suits developers, testers, business analysts and project managers who want a recognised credential and a practical command of Scrum. Whether you are formalising Scrum knowledge you already use, switching from traditional delivery, or facilitating teams in IT, banking, fintech or consulting, this training builds the capability employers in Milan look for.

    If you want to lead agile teams with a credential recognised across Italy and worldwide, the CSM is a clear first step. You gain framework fluency, facilitation skills and the confidence to run Scrum events, backed by a supported path to the online exam.

    • Earns the world's most widely recognised Scrum Master credential from Scrum Alliance
    • Opens Scrum Master, agile team facilitator and delivery lead roles across Milan
    • Builds practical skill in facilitating Scrum events and removing impediments
    • Grounds you in the current Scrum Guide and the five Scrum values
    • Positions you for stronger pay in Milan's banking and fintech sectors
    • Includes a two-year Scrum Alliance membership and digital badge on passing
    • Sets the foundation for the Advanced Certified ScrumMaster (A-CSM) pathway
    • Gives you a transferable, globally valued credential across sectors
    For Organizations

    For Organizations

    CSM group training helps organisations embed effective Scrum practice by equipping teams with a common framework and practical facilitation skills. The training can be delivered for delivery teams, product groups or entire departments. For organisations scaling agile across banking, fintech and technology functions, this training provides a consistent, flexible way to raise Scrum maturity.

    If your teams say they run Scrum but sprints stall and value leaks, CSM group training creates a shared, disciplined approach. Teams gain clarity on roles, events and artefacts, and the servant leadership that makes Scrum work.

    • Builds a shared Scrum vocabulary across delivery and product teams
    • Improves sprint predictability and flow across agile teams
    • Strengthens facilitation, impediment removal and team self-management
    • Supports agile transformation across business units and PMOs
    • Enables customised group training aligned to your delivery model
    • Standardises Scrum practice across distributed teams
    • Provides flexible onsite and live virtual delivery for teams
    • Grows in-house Scrum Master capability instead of hiring externally

    CSM Exam Format in MilanWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    Exam ComponentDetails
    Assessment NameCSM Test
    Conducted ByScrum Alliance
    Exam Duration60 minutes
    Number of Questions50 multiple-choice questions
    Passing Score74% (37 of 50 correct)
    FormatOnline, multiple-choice; taken after the live 2-day course
    Attempts2 free attempts within 90 days of course completion
    Testing BasisCSM Learning Objectives (Scrum Alliance)
    DeliveryOnline, taken after the live 2-day course
    Credential Validity2 years; renew with 20 SEUs + renewal fee

    CSM Certification Cost in Milan

    The total cost of earning the Certified ScrumMaster (CSM) credential typically includes the fee for CSM training and exam access, along with certification benefits provided by Scrum Alliance.

    Training Cost Includes:

    • Certified Scrum Trainer®-led CSM training and official Scrum Alliance courseware
    • Hands-on Scrum workshops, exercises, and the latest Scrum Guide
    • 2-year Scrum Alliance membership and digital badge on certification
    • The Certified ScrumMaster (CSM) training cost in Milan is __PRICE

    Exam Cost:

    • Scrum Alliance CSM certification and CSM test included in the course fee
    • Two free test attempts within 90 days of course completion
    • CSM credential valid for 2 years (renew with 20 SEUs + renewal fee)

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers and Demand in MilanWhy the CSM Opens Doors

    The CSM has become a baseline marker of Scrum Master capability across Milan, valued by banks, fintech firms, consultancies and technology teams running agile at scale. As Milan's financial institutions and product companies mature their agile delivery, certified Scrum Masters are increasingly sought after. Demand spans junior Scrum Master to Agile Coach and Delivery Manager roles, and here is what the local market is telling us right now.

    €64,082

    Average Scrum Master salary, Milan

    per year, SalaryExpert 2026

    €78,749

    Senior Scrum Master salary, Milan

    8+ years, SalaryExpert 2026

    2,000+

    Scrum Master jobs listed, Italy

    LinkedIn 2026

    12,000+

    New fintech and payments roles, Italy

    2025-2030 projection

    SECTORS HIRING

    • —Banking, Financial Services and Fintech
    • —IT Services and Software Consulting
    • —Insurance and Asset Management
    • —Telecommunications and Media
    • —Retail, Fashion and E-commerce
    • —Manufacturing and Industry 4.0

    GROWTH TRENDS

    • —Milano Hub and Banca d'Italia facilitators accelerating fintech innovation
    • —UniCredit, Intesa Sanpaolo and Banco BPM driving large agile transformations
    • —12,000 to 16,000 fintech and payments roles projected across Italy to 2030
    • —Banks investing over 1 billion euro in AI, cloud and digital platforms
    • —Scrum adoption spreading from IT into product and business teams
    • —Employers favouring certified agile facilitators over generalist managers

    Sources: SalaryExpert (Milan), ERI, Glassdoor, LinkedIn (Italy) 2026; The Fintech Times, Italian Trade Agency (Milan fintech outlook).

    Market Forces Driving Scrum Master Demand in Milan

    Agile at Scale in Banking

    Milan's largest banks, UniCredit, Intesa Sanpaolo and Banco BPM, are running enterprise agile transformations, yet many teams lack enough trained Scrum Masters to keep delivery effective.

    CSM builds Scrum framework and facilitation skills

    Fintech Delivery Bottlenecks

    Milan's fintech and payments firms ship fast under regulatory pressure. Without disciplined sprints and clear artefacts, value leaks, exactly the gap a skilled Scrum Master is hired to close.

    CSM builds disciplined Scrum event facilitation

    Servant Leadership Gap

    Many Milan teams say they run Scrum but have no trained servant leader to coach self-management, remove impediments and protect the sprint, so agile adoption stalls in practice.

    CSM develops servant leadership and coaching

    Certified Talent Scarcity

    Employers across Milan increasingly prefer a recognised Scrum credential over informal experience. The CSM helps candidates stand out in a competitive agile hiring market.

    CSM makes certified facilitators stand out

    Sources: The Fintech Times, Italian Trade Agency, PaySpace (Milan fintech 2025-2026); LinkedIn, Glassdoor (Italy) 2026.

    The CSM is more than a badge. It is a career step for professionals ready to lead agile teams. Join the Scrum Masters helping Milan's banks, fintechs and product teams deliver value faster. Start your journey today.

    Your Milan Career Transformation

    Where You Stand Today,

    And Where the CSM Takes You

    Milan's agile and product market is expanding with fintech growth and banking digital transformation, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Today

    Salary capped with limited leverage to negotiate in the Milan market

    After CSM

    Scrum Master roles in Milan average around €64,000, with senior roles reaching close to €79,000

    Today

    Shortlisted less often for agile roles that list the CSM as preferred

    After CSM

    Eligible for Scrum Master roles across banking, fintech, consulting and product

    Today

    Comfortable in delivery, but employers want proven Scrum facilitation

    After CSM

    Fluent in the Scrum framework, the five values and running effective events

    You earn your CSM

    Before

    Scrum knowledge that is practical but not formally recognised

    Now you have

    A Scrum Alliance credential recognised by leading Milan and global employers

    Before

    Working in delivery with no defined agile role or mandate

    Now you have

    A clear route into Scrum Master, Product Owner and Agile Coach roles

    Before

    Aware of Scrum, but unsure how to run events and remove impediments

    Now you have

    The facilitation and servant leadership skills employers actively seek

    Before

    Recognition limited when you change team, sector or employer

    Now you have

    A globally valued credential that travels across sectors and countries

    "The gap between working in Scrum and leading it well is increasingly a recognised credential, and the employers that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: SalaryExpert, ERI, Glassdoor (Milan and Italy) 2026.

    How to Get CSM Certified in MilanStep-by-Step Certification Process

    The path to online CSM certification in Milan is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Step 1

    Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2

    Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3

    Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4

    Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5

    Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6

    Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Foundational to nearly every question on the exam, best mastered early.

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    100% Secure and Safe download

    The Skills You Will Build as a Scrum MasterCapability That Employers Value

    This CSM training builds practical command of the Scrum framework, mapped to the six Scrum Alliance CSM Learning Objectives areas. By the end, you can facilitate Scrum events, coach a team and step confidently into the Scrum Master role.

    Scrum Theory and Empiricism

    Master the empirical foundations of Scrum and the three pillars of transparency, inspection and adaptation, so you can help teams work effectively in complex, fast-changing environments.

    The Five Scrum Values in Practice

    Apply commitment, focus, openness, respect and courage to build the trust and psychological safety that make Scrum teams perform, and learn how the Scrum Master models these values.

    Building Effective Scrum Teams

    Understand the accountabilities of the Scrum Master, Product Owner and Developers, and how self-management and cross-functionality create a cohesive, high-performing team.

    Facilitating the Five Scrum Events

    Plan and facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, keeping each event productive and focused on the Sprint Goal.

    Managing Scrum Artefacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done to create transparency and protect quality.

    Servant Leadership and Coaching

    Serve the team, the Product Owner and the organisation as a servant leader, using facilitation and coaching techniques to remove impediments and grow agile maturity.

    Who Should TakeCSM Training in Milan?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    __PRICE

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Milan option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Milan format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Milan seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Milan for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Milan option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    CSM Certification Training in Milan with Invensis LearningLearn from a Certified Scrum Trainer

    As a trusted CSM training company, Invensis Learning delivers structured CSM training for professionals and organisations building agile delivery capability in Milan. Our programme combines a Scrum Alliance Certified Scrum Trainer, aligned courseware, flexible delivery and learner-focused support. As an ISO 9001 and ISO 27001 certified training provider trusted across more than 100 countries, we help you move from Scrum knowledge to a recognised Scrum Master credential with a clear, supported path to the exam.

    • Scrum Alliance aligned CSM course delivered by a Certified Scrum Trainer (CST)
    • Experienced, accredited trainers with real agile delivery expertise
    • Flexible live virtual and classroom formats for individuals and teams
    • Structured courseware aligned to the current Scrum Guide and CSM objectives
    • Case studies covering facilitation, coaching and impediment removal
    • Guidance to complete the course and sit the online CSM exam with confidence
    • Two-year Scrum Alliance membership included on course completion
    • Dedicated learner support before, during and after training

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the ItalyAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in Italy

    The Westin Palace, Via Panfilo Castaldi, Centrale, Municipio 2, Milano, Rodano, Milano, Lombardia, 20124, Italia

    Certified ScrumMaster (CSM) in Italy

    Hilton Milan, 12, Via Luigi Galvani, Centrale, Municipio 2, Milano, Rodano, Milano, Lombardia, 20124, Italia

    corporate banner

    Corporate CSM Training for Teams in MilanFor Your Agile Teams

    Untitled

    • Suitable for small, medium and large agile teams
    • Customised schedules aligned to team and sprint availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Certified Scrum Trainer with real agile delivery experience
    • Role-based examples from banking, fintech and technology teams
    • Dedicated coordination and support for group training
    • Scalable delivery for teams across Milan and global locations

    Leading Organisations

    UniCreditIntesa SanpaoloGeneraliNexiTIMVodafone

    What Our Learners Say

    Untitled

    Passed the CSM Exam with Confidence

    "The CSM course finally connected the Scrum theory I used every day with a clear framework. The trainer's facilitation examples helped me run better retrospectives, and I passed the online exam a few days after the course."

    Marco Bianchi

    Scrum Master

    Untitled

    0/0

    A Strong Step into the Scrum Master Role

    "I moved from a developer role into facilitation, and this training gave me the vocabulary and confidence to lead Scrum events. The sessions on servant leadership and the five values were the most useful part for me."

    Giulia Ferrari

    Software Developer

    Untitled

    0/0

    Practical and Grounded in Real Delivery

    "Very practical and well structured. The examples of Sprint Planning and backlog refinement were close to what we face on real projects, and the trainer answered every question clearly."

    Luca Romano

    Business Analyst

    Untitled

    0/0

    Raised Scrum Maturity Across Our Teams

    "We trained two delivery squads through Invensis Learning. The teams now share a common Scrum language, our sprints are more predictable, and the corporate scheduling fit around our release calendar."

    Francesca Conti

    Delivery Lead, Fintech Sector

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    0/0

    Consistent Training Across Our Sites

    "As an L&D manager in banking, I needed consistent Scrum training for teams across sites. The live virtual delivery and the Certified Scrum Trainer made rollout easy, and feedback from participants was excellent."

    Alessandro Greco

    L&D Manager, Banking Sector

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    We also deliver Certified ScrumMaster (CSM) Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. The CSM is the most widely recognised Scrum Master credential, and Milan's banks, fintech firms and technology teams actively seek certified Scrum Masters as they scale agile delivery. Scrum Master roles in Milan average around 64,000 euro a year, so the credential offers a strong return for professionals moving into agile facilitation.

    General

    Is the Certified ScrumMaster certification worth it in Milan?

    Yes. The CSM is the most widely recognised Scrum Master credential, and Milan's banks, fintech firms and technology teams actively seek certified Scrum Masters as they scale agile delivery. Scrum Master roles in Milan average around 64,000 euro a year, so the credential offers a strong return for professionals moving into agile facilitation.

    What is the CSM certification and who is it for?

    The Certified ScrumMaster is Scrum Alliance's entry-level Scrum certification. It validates your understanding of the Scrum framework, the Scrum Master role and the values that make agile teams effective. It suits aspiring Scrum Masters, developers, testers, business analysts and project managers moving to agile delivery.

    Who is the governing body for the CSM?

    Scrum Alliance is the governing body for the Certified ScrumMaster. The course and exam align to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (November 2020 edition) by Ken Schwaber and Jeff Sutherland.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew it, you earn 16 Scrum Education Units (SEUs) within the two-year cycle and pay the Scrum Alliance membership renewal fee. SEUs can be earned through courses, conferences, coaching and self-study.

    What is the next step after earning the CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track, covering advanced facilitation and coaching. The CSM is the mandatory prerequisite, and A-CSM also expects experience in a Scrum Master role after certification.

    Pricing

    How much does CSM training cost in Milan?

    CSM training fees in Milan vary by format and schedule, and pricing is available on request. The fee typically bundles the Scrum Alliance aligned course and the online exam, so ask a learning advisor for a current quote for live virtual or classroom training.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, delivery by a Certified Scrum Trainer, case studies, exam guidance, and the two-year Scrum Alliance membership awarded on passing. Request a quote to confirm exactly what your plan includes.

    Is the CSM exam fee included in the training price?

    For CSM, the online exam fee is usually included in the course fee paid to the training provider, as Scrum Alliance requires course attendance before the exam. Confirm inclusion when you request your quote from a learning advisor.

    Do you offer group or corporate discounts for CSM training?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams, product groups and departments in Milan. Contact us for a tailored group quote.

    What payment methods and instalment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, online, multiple-choice test taken through the Scrum Alliance member portal after you complete an approved course. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, and requires no proctor.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a time limit of 60 minutes (one hour). It is open book and taken online, so you can refer to your materials during the exam.

    What is the passing score for the CSM exam?

    The passing score is 74%, meaning you must answer at least 37 of the 50 questions correctly. The exam tests knowledge and comprehension of the Scrum framework rather than memorisation.

    What if I do not pass the CSM exam the first time?

    Candidates typically have up to three attempts to pass within 90 days of completing the course. Our trainer guidance and course materials are designed to help you pass on your first attempt, and you can retake within the window if needed.

    Do I need to attend a course to sit the CSM exam?

    Yes. Scrum Alliance requires attendance at an approved CSM course delivered by a Certified Scrum Trainer (CST) before the exam is unlocked. Self-study alone does not qualify you to take the CSM exam.

    Course Content

    What will I learn in the CSM training?

    You will learn the Scrum framework across the six Scrum Alliance CSM areas: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three artefacts, and the Scrum Master role, including facilitation and servant leadership.

    Do I need prior experience to take the CSM course?

    No prior experience or formal qualification is required. The CSM is an entry-level certification suitable for those new to Scrum as well as team members who want to formalise existing knowledge. The trainer supports beginners throughout the course.

    How long is the CSM training programme?

    The CSM training is a 16-hour programme, delivered as two full days or four half-days depending on the schedule. It meets the Scrum Alliance minimum contact hours and prepares you for the online CSM exam.

    Is the courseware aligned with the latest Scrum Guide?

    Yes. The courseware aligns to the current Scrum Guide (November 2020 edition) and the Scrum Alliance CSM Learning Objectives, covering the Product Goal, Sprint Goal and Definition of Done as the three commitments.

    What materials and support are provided?

    You receive Scrum Alliance aligned course materials, industry case studies on facilitation and coaching, exam guidance, and post-training support. On passing, you also gain a two-year Scrum Alliance membership and a digital badge.

    Enrollment

    How soon can I start and how do I enrol in the CSM course?

    You can enrol through the Invensis Learning website, choose a live virtual or classroom batch in Milan, and complete payment to receive your schedule and materials. See upcoming schedules or talk to a learning advisor to pick a start date.

    What training formats are available in Milan?

    We offer online (live virtual) instructor-led training, classroom training and customised corporate group training in Milan, so you can choose the format that fits your schedule and learning preference.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. You can reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change that suits your availability.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.

    Do you offer CSM training for corporate teams in Milan?

    Yes. We deliver onsite and live virtual CSM training for teams across Milan, with customised schedules and role-based examples for banking, fintech and technology groups. Ask about corporate or group pricing for a tailored quote.