Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the VeriSM Foundation Certification?UntitledService Management for the Digital Age

    VeriSM Foundation certification training in Israel prepares IT and business professionals to apply VeriSM, a service management approach built for the digital age, using the EXIN VeriSM Foundation (VeriSM-F) examination specification as its foundation. EXIN is the governing body, and the VeriSM framework itself was developed by the IFDC (International Foundation for Digital Competences). Rather than prescribing a single method, VeriSM gives you a model to define your own service management approach and combine the right practices, from ITIL and Agile to DevOps and Lean, for your context. You learn the VeriSM model, the management mesh, service culture and the four VeriSM patterns, all mapped to the seven EXIN VeriSM-F topic areas. With Israel's high-tech, banking and telecom sectors running multi-framework environments, VeriSM-F is a valued, vendor-neutral credential for professionals who want to modernise service delivery. Start your VeriSM journey with Invensis Learning and move from study to certified with a clear, supported path.

    Invensis Learning is an EXIN Accredited Training Provider in Israel, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    What Is the VeriSM Foundation Certification?Service Management for the Digital Age

    VeriSM Foundation certification training in Israel prepares IT and business professionals to apply VeriSM, a service management approach built for the digital age, using the EXIN VeriSM Foundation (VeriSM-F) examination specification as its foundation. EXIN is the governing body, and the VeriSM framework itself was developed by the IFDC (International Foundation for Digital Competences).

    Rather than prescribing a single method, VeriSM gives you a model to define your own service management approach and combine the right practices, from ITIL and Agile to DevOps and Lean, for your context. You learn the VeriSM model, the management mesh, service culture and the four VeriSM patterns, all mapped to the seven EXIN VeriSM-F topic areas.

    With Israel's high-tech, banking and telecom sectors running multi-framework environments, VeriSM-F is a valued, vendor-neutral credential for professionals who want to modernise service delivery. Start your VeriSM journey with Invensis Learning and move from study to certified with a clear, supported path.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Israel, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the VeriSM™ Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured VeriSM Foundation Certification training in Israel designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized VeriSM Foundation course online materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led VeriSM Foundation training in Israel by experienced trainers with relevant service management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in Israel

    • Flexible learning options available for professionals seeking VeriSM Foundation training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to VeriSM Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the VeriSM Foundation certification program in Israel
    • Earn a VeriSM Foundation certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in Israel
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate VeriSM Foundation training program designed for team-based learning initiatives

    VeriSM Foundation Certification Eligibility in IsraelDo You Qualify for the VeriSM™ Foundation Exam?

    VeriSM Foundation training does not require any prior experience or knowledge. However, it is advantageous for professionals to possess some level of familiarity with service management principles or IT service delivery.

    • There are no prerequisites criteria for taking the Online VeriSM Foundation training.

    • Familiarity with service management principles or IT service delivery is advantageous but not required.

    • Open to IT and service-management practitioners, transformation leads, DevOps engineers, business owners of services, and consultants.

    What You Gain from Getting VeriSM CertifiedSkills That Employers Value

    For Individuals

    For Individuals

    VeriSM Foundation helps IT and business professionals show they can lead service management in the digital age. The credential suits service delivery managers, IT operations leads, consultants and business professionals who work alongside IT teams. Whether you are moving up from a support or delivery role, refreshing outdated framework knowledge, or working across IT, banking, telecom or defence, this training builds capability that Israeli employers recognise.

    If you want a modern, vendor-neutral service management credential that travels across sectors, VeriSM-F is a clear starting point. You gain knowledge of the VeriSM model and management mesh, plus a structured, exam-ready path to certification.

    • Earn a globally recognised, lifetime EXIN credential with no renewal required
    • Prove you can modernise service management in a digital-first organisation
    • Learn to combine ITIL, Agile, DevOps and Lean within one flexible model
    • Stand out in Israel's high-tech and enterprise IT job market
    • Open doors to service delivery, IT operations and ITSM consulting roles
    • Build a shared, framework-agnostic language for service delivery
    • Start with no prerequisites, whatever your background or experience
    • Set the foundation for VeriSM Essentials, Plus and Professional
    For Organizations

    For Organizations

    VeriSM Foundation group training helps organisations build modern service management capability by equipping teams with a flexible, context-driven model. The training can be delivered for IT service teams, digital delivery groups or cross-functional business units. For organisations that already run several frameworks, VeriSM provides an integrating model that protects existing investment in ITIL, Agile and DevOps.

    If your teams struggle to align diverse practices around consumer outcomes, VeriSM-F group training creates a shared service management approach. Teams gain a standardised way to select and combine practices through the management mesh.

    • Builds a common service management language across IT and business teams
    • Helps teams integrate ITIL, Agile and DevOps without picking one winner
    • Improves consumer focus and value co-creation in service delivery
    • Supports digital transformation across business units
    • Enables customised training aligned with your service strategy
    • Standardises the management mesh approach across the organisation
    • Provides flexible delivery for distributed and hybrid teams
    • Strengthens in-house, framework-agnostic service capability

    VeriSM Foundation Exam Format in IsraelWhat to expect on exam day

    The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

    Exam ComponentDetails
    Exam TypeMultiple choice questions
    No of Questions40 questions
    Exam Duration60 minutes
    Passing Score65% (26/40 marks required)
    TypeClosed book
    Conducted ByEXIN
    Testing BasisVeriSM Foundation BoK (IFDC)
    Testing FormatEXIN online proctored or test centre

    VeriSM Foundation Certification Cost in Israel

    The total cost of earning the VeriSM Foundation credential typically includes the fee for VeriSM Foundation training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • 2 days of expert-led EXIN-accredited VeriSM Foundation training
    • EXIN-aligned digital courseware on the IFDC VeriSM Foundation BoK
    • Scenario practice on the VeriSM model, Management Mesh, and progressive practices
    • Full-length 40-question mock exams that mirror the live EXIN paper
    • The VeriSM™ Foundation training cost in Israel is ILS 4190

    Exam Cost:

    • EXIN VeriSM Foundation exam fee paid to EXIN
    • Online proctored delivery via the EXIN candidate portal (or at an EXIN test centre)
    • 40 multiple-choice questions, 60 minutes, 65% pass mark (26 of 40), closed book
    • Exam available in English, Portuguese, Chinese, Dutch, German, and Japanese
    • Lifetime-valid EXIN VeriSM Foundation credential — no formal renewal required

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    IT Service Management Careers in IsraelRoles, Demand and Pay

    VeriSM Foundation is valued across Israel's high-tech, banking, telecom and managed-services employers, where multi-framework IT estates need professionals who can integrate ITIL, Agile and DevOps around consumer outcomes. As cloud, AI and automation reshape IT operations, service management talent that thinks beyond a single framework is increasingly sought after. Demand spans service desk and delivery roles up to IT operations and service delivery management, and here is what the market is telling us right now.

    ₪298,610

    Information Systems Manager salary

    per year, SalaryExpert 2026

    2,850+

    IT jobs advertised in Israel

    Glassdoor listings, 2026

    ₪360,000

    Service Delivery Manager pay

    annual estimate, verify

    ₪25k-35k

    Senior high-tech monthly salary

    tech pay band, 2026

    SECTORS HIRING

    • —High-Tech, Software and SaaS
    • —Cybersecurity and Cloud Services
    • —Banking, Financial Services and Insurance
    • —Telecommunications and Media
    • —Defence, Aerospace and Public Sector
    • —Managed IT and Professional Services

    GROWTH TRENDS

    • —Cloud, AI and automation reshaping IT operations
    • —ServiceNow and ITSM tooling adoption across enterprises
    • —Multi-framework estates needing an integrating model
    • —Digital transformation in banking and telecom
    • —Managed service providers maturing service delivery
    • —Demand for vendor-neutral, modern service skills

    Sources: SalaryExpert, Glassdoor, PayScale, Paylab, ERI (Israel) 2025-2026; figures are market estimates, verify.

    Market Forces Making VeriSM Skills Valuable in Israel

    Framework Overload in IT Estates

    Israeli enterprises run ITIL, Agile, DevOps and Lean side by side, but often lack a model that ties them together. VeriSM's management mesh is built to integrate practices around consumer outcomes.

    VeriSM builds an integrating, agnostic model

    Cloud and Automation Disruption

    Cloud, AI, AIOps and ServiceNow are transforming how Israeli IT teams deliver services. VeriSM's Innovative Technologies topic prepares professionals to manage service change at this pace.

    VeriSM builds innovative-technology awareness

    Service Culture and Consumer Focus

    As Israeli banks, telecoms and SaaS firms compete on experience, many teams still work in technology silos. VeriSM puts consumer-centric service culture and value co-creation at the centre.

    VeriSM builds service-culture capability

    Scarce Modern Service Skills

    Israel's talent pool is deep in engineering but thinner in modern, framework-agnostic service management. A recognised EXIN credential helps certified professionals stand out to employers.

    VeriSM makes certified professionals stand out

    Digital Transformation Pressure

    Digital transformation programmes across Israeli enterprises stall when service management does not adapt. VeriSM's Getting Started guidance helps organisations begin and evolve their approach.

    VeriSM builds getting-started capability

    Managed-Services Maturity Gap

    Israel's IT integrators and managed-service providers need consistent, governed service delivery across many clients. VeriSM governance and principles help mature that delivery at scale.

    VeriSM builds structured governance skills

    Sources: Glassdoor, Built In, Paylab, industry reporting on Israel high-tech and IT services 2025-2026.

    VeriSM Foundation is more than a credential. It equips you to modernise service delivery in a digital-first organisation. Join professionals who integrate frameworks around consumer value. Start your journey today.

    Your Israel Career Transformation

    From Service Practitioner to Service Leader

    The VeriSM Advantage

    Israel's high-tech, banking and telecom sectors are modernising service delivery fast, and employers increasingly separate professionals who can integrate frameworks from those tied to one. Here is which side of that line you want to be on.

    Today

    Pay and mobility limited without a recognised modern service credential

    After VeriSM

    Service delivery and IT operations roles in Israel command strong bands, with senior delivery leadership reaching far higher

    Today

    Overlooked for roles that expect framework-agnostic thinking

    After VeriSM

    Eligible for service delivery, ITSM consulting and IT operations roles across sectors

    Today

    Confident in delivery, but limited to a single prescriptive framework

    After VeriSM

    Fluent in the VeriSM model, management mesh and progressive practices

    You earn your VeriSM Foundation

    Before

    Service skills tied to one framework, hard to prove across contexts

    Now you have

    A globally recognised EXIN credential valued across Israeli and global employers

    Before

    Frameworks working in silos with no integrating approach

    Now you have

    A flexible model to combine ITIL, Agile, DevOps and Lean through the mesh

    Before

    A technology-first mindset disconnected from consumer outcomes

    Now you have

    Consumer-centric service culture and value co-creation capability

    Before

    No recognised, modern service management qualification

    Now you have

    A lifetime credential and a clear path to VeriSM Essentials and beyond

    "In digital-first organisations, the professionals who can integrate frameworks around consumer value lead the service conversation, and employers already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: SalaryExpert, Glassdoor, PayScale (Israel) 2025-2026; figures are market estimates, verify.

    How to Get VeriSM Foundation Certified in IsraelStep-by-Step Certification Process

    The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognized service management credential.

    Step 1: Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2: Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3: Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4: Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5: Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6: Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Step 1

    Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2

    Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3

    Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4

    Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5

    Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6

    Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Module 1: The Service Organization

    • Organizational context
    • Organizational governance
    • Digital transformation

    Module 2: Service Culture

    • Define a service culture
    • Explain the elements of a service culture

    Module 3: People and Organizational Structure

    • Organization structure
    • Service management challenges

    Module 4: The VeriSM Model

    • The VeriSM model
    • Adapting the VeriSM model

    Module 5: Progressive Practices

    • Progressive practices

    Module 6: Innovative Technologies

    • Impact of technology

    Module 7: Getting Started

    • Getting started

    Course Curriculumof the VeriSM™ Foundation Certification Training

    The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

    • Organizational context
    • Organizational governance
    • Digital transformation

    Governance and context questions here connect directly to nearly every later module.

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    Skills You Will Build in This VeriSM ProgrammeApplying the VeriSM Model at Work

    This VeriSM Foundation programme builds command of modern, framework-agnostic service management across all seven EXIN VeriSM-F topic areas. By the end, you can apply the VeriSM model and management mesh to define a context-fit service approach.

    Modern Service Management Fundamentals

    Understand the service organisation, value co-creation and the shift from technology-centric to service-centric and outcome-based thinking in the digital age.

    Building a Service Culture

    Apply consumer-centric thinking, organisational values and ethical conduct to build a service culture that supports change and continuous improvement.

    People and Organisational Structure

    Explore team models, cross-functional collaboration and servant leadership, and how structure shapes the speed and flexibility of service delivery.

    The VeriSM Model and Management Mesh

    Master the VeriSM model: governance, principles, the management mesh, and the Define, Produce, Provide and Respond stages that shape a flexible approach.

    Progressive and Innovative Practices

    Learn how ITIL, Agile, DevOps, Lean and SIAM fit within the mesh, and how cloud, AI, IoT and analytics influence modern service delivery.

    Getting Started with VeriSM

    Assess current maturity, define your initial management mesh, integrate existing frameworks and evolve your service management approach over time.

    Who Should TakeVeriSM Foundation Certification Training in Israel?

    Service Managers

    IT Architects

    Service Desk Manager

    Project Managers

    Process Owners

    Process Managers

    IT Manager

    Business Analysts

    Quality Managers

    Who Can Take This Certification Training

    VeriSM Foundation Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

    VeriSM™ Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    ILS 4190

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    VeriSM™ Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    VeriSM™ Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service management capabilities, standardize operational practices, and support workforce development through customized team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Israel seeking to build modern service management capabilities across teams.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    VeriSM™ Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    VeriSM™ Foundation Live Virtual Training

    VeriSM™ Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ILS 4190

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in Israel?Accredited, Expert-Led VeriSM Training

    Invensis Learning delivers structured VeriSM Foundation training for professionals and organisations across Israel looking to modernise service management and prepare for the EXIN VeriSM-F exam. Our programmes combine experienced instructors, EXIN-aligned courseware, flexible delivery and learner-focused support. As an ISO 9001:2015 and ISO 27001:2022 certified training provider and a trusted VeriSM Foundation training company in Israel, Invensis Learning brings quality and information-security assurance to every engagement. Whether you enrol as an individual or plan corporate training for your team, you get a professional experience built around practical understanding and real-world application.

    • Accredited, EXIN-aligned VeriSM Foundation courseware and standards
    • Experienced trainers with real IT service management expertise
    • Flexible learning: live online, classroom and corporate group formats
    • Structured materials mapped to the seven VeriSM-F topic areas
    • Practice questions and mock assessments aligned to the EXIN exam
    • Dedicated learner support before, during and after training
    • Customised schedules for individuals and organisational teams
    • Trusted by professionals and organisations across many industries

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    Learner Support

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    Over 5000 five star reviews

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    Level AA conformance, W3C WCAG 2.2

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    VeriSM Foundation Training Locations in IsraelInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    VeriSM Foundation Training Location in Israel

    Hilton Tel Aviv, 205, 1174, Tel-Aviv-Jaffa, the old north - the northern part, Tel-Aviv-Jaffa, Tel Aviv District, Tel Aviv District, 6340506, Israel

    VeriSM Foundation Training Location in Israel

    David Intercontinental Hotel, 12, Yosef Levy, Tel Aviv-Yafo, Neve Tzedek, Tel Aviv-Yafo, Tel Aviv Subdistrict, Tel Aviv District, 6560475, Israel

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    Corporate VeriSM Training in IsraelUpskill Teams at Scale

    Untitled

    • Suitable for small, medium and large teams
    • Customised schedules based on team availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Experienced trainers with modern service management expertise
    • Role-based, industry-relevant examples for better workplace application
    • Dedicated coordination and learner support for corporate programmes
    • Scalable delivery for teams across Israel and global locations

    Leading Organisations

    Matrix ITAmdocsNICECheck PointBank HapoalimCellcom

    What Our Learners Say

    Untitled

    The Management Mesh Changed How I Work

    "The VeriSM Foundation course finally connected the frameworks I use every day. The management mesh gave me a way to combine ITIL and Agile instead of choosing between them, and I passed the EXIN exam on my first attempt."

    Yael Bar-On

    Service Delivery Manager

    Untitled

    0/0

    Practical and Beginner-Friendly

    "Coming from a support background, I worried the content would be too abstract. The trainer used real service scenarios and the mock questions matched the exam well. A clear, practical route into modern service management."

    Omri Levi

    IT Service Desk Team Lead

    Untitled

    0/0

    A Model I Can Take to Clients

    "Strong coverage of service culture and the VeriSM patterns. As a consultant I now have a vendor-neutral model to bring to clients running several frameworks. The seven topic areas were explained clearly throughout."

    Dana Katz

    ITSM Consultant

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    0/0

    Aligned Our Multi-Framework Teams

    "We trained our service delivery group with Invensis Learning to align our ITIL, Agile and DevOps teams. The shared VeriSM language reduced friction between teams and the delivery was well organised around our schedule."

    Nadav Shapira

    Head of IT Operations, Telecom Sector

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    Ideal for a Mixed IT and Business Group

    "As an L&D lead I needed a modern service management programme for a mixed IT and business audience. VeriSM Foundation fitted perfectly, the trainer tailored examples to our sector, and the group certification results were excellent."

    Michal Gordon

    L&D Manager, Financial Services

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    We also deliver VeriSM™ Foundation Certification Trainingacross multiple cities

    Invensis Learning delivers industry-leading VeriSM™ Foundation training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. VeriSM Foundation is a modern, vendor-neutral service management credential valued across Israel's high-tech, banking, telecom and managed-services sectors, where teams run several frameworks at once. It positions you for service delivery, IT operations and ITSM consulting roles that reward framework-agnostic thinking.

    General

    Is the VeriSM Foundation certification worth it in Israel?

    Yes. VeriSM Foundation is a modern, vendor-neutral service management credential valued across Israel's high-tech, banking, telecom and managed-services sectors, where teams run several frameworks at once. It positions you for service delivery, IT operations and ITSM consulting roles that reward framework-agnostic thinking.

    What is VeriSM and who governs the certification?

    VeriSM is a service management approach for the digital age that helps organisations define their own approach using the management mesh. The VeriSM Foundation (VeriSM-F) certification is governed by EXIN, and the VeriSM framework was developed by the IFDC (International Foundation for Digital Competences).

    Who should take VeriSM Foundation training?

    VeriSM Foundation suits IT service management professionals, IT managers, service delivery leads, consultants and business professionals in digitally-enabled organisations. There are no formal prerequisites, so it is open to anyone who wants to understand modern, flexible service management.

    How is VeriSM different from ITIL?

    ITIL is a prescriptive service management framework. VeriSM is an approach that positions ITIL as one of many practices within the management mesh, alongside Agile, DevOps, Lean and SIAM. VeriSM helps you select and combine the right practices for your context, so the two are highly complementary.

    How long is the VeriSM Foundation certification valid?

    The VeriSM Foundation certification is valid for lifetime. It does not expire, and there is no renewal, re-examination or continuing education requirement once you have passed the EXIN exam.

    Pricing

    How much does VeriSM Foundation training cost in Israel?

    VeriSM Foundation training in Israel is quoted on request and varies by format and whether the EXIN exam is bundled. The fee typically covers EXIN-aligned courseware, practice questions and learner support. Request a quote or talk to a learning advisor for current pricing.

    What is included in the VeriSM Foundation course fee?

    The training fee typically includes EXIN-aligned courseware, learning resources mapped to the seven topic areas, practice questions, mock assessments, learner support and a course completion certificate. The EXIN exam voucher may be bundled or purchased separately.

    Is the EXIN exam fee included in the training price?

    It depends on the package. EXIN bills the VeriSM Foundation exam voucher separately, and pricing varies by region and purchasing channel. Some Invensis Learning packages bundle the exam with training. Contact us to confirm what your chosen option includes.

    Do you offer group or corporate discounts for teams?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT service teams and cross-functional business units in Israel. Ask about corporate or group pricing for a tailored quote.

    What payment methods are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the VeriSM Foundation exam?

    The EXIN VeriSM Foundation exam is a closed-book, single-answer multiple-choice examination based on the EXIN VeriSM Foundation Examination Specification. It is delivered online with EXIN proctoring or at an accredited test location.

    How many questions are on the VeriSM Foundation exam and how long is it?

    The exam has 40 multiple-choice questions and you have 60 minutes (1 hour) to complete it. It is a closed-book exam taken online or at an accredited location.

    What is the passing score for the VeriSM Foundation exam?

    The passing score is 65%, which means answering at least 26 of the 40 questions correctly. Broad understanding across all seven topic areas is the best way to prepare.

    Are there any prerequisites for the VeriSM Foundation exam?

    No. The EXIN VeriSM Foundation exam has no formal prerequisites. It is the entry-level credential in the EXIN VeriSM scheme and is open to all, regardless of education, experience or prior service management knowledge.

    What topic areas does the VeriSM Foundation exam cover?

    It covers seven topic areas per the EXIN examination specification: The Service Organisation, Service Culture, People and Organisational Structure, the VeriSM Model, Progressive Practices, Innovative Technologies, and Getting Started. The VeriSM Model carries the largest weight.

    Course Content

    What will I learn in the VeriSM Foundation course?

    You learn modern service management fundamentals, service culture, people and organisational structure, the VeriSM model and management mesh, progressive practices such as ITIL, Agile and DevOps, innovative technologies, and how to get started with VeriSM, all aligned to the EXIN topic areas.

    Do I need prior service management experience to take this course?

    No prior service management knowledge is required. VeriSM Foundation is designed to be accessible to both IT and business professionals, and our trainers use practical scenarios so beginners can follow along and build confidence.

    What is the VeriSM management mesh?

    The management mesh is the central concept of VeriSM. It integrates four elements, Resources, Environment, Emerging practices and Management practices, that an organisation combines to create its own flexible service management approach based on its context and VeriSM pattern.

    How long is the VeriSM Foundation training?

    The VeriSM Foundation programme runs for around 16 hours, typically delivered over two days of instructor-led training. It covers all seven topic areas and prepares you for the 40-question EXIN exam.

    Will I receive a certificate after the training?

    Yes. You receive a course completion certificate after meeting the training requirements. On passing the EXIN exam, you separately receive the official EXIN VeriSM Foundation digital certificate and badge, valid for lifetime.

    Enrollment

    How do I enrol in the VeriSM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available in Israel?

    We offer live online (live virtual) instructor-led training, classroom training and customised corporate group training, so you can choose the format that fits your schedule and location in Israel.

    How soon can I start VeriSM Foundation training?

    New batches run regularly across live online and corporate formats. Check the upcoming schedules for the next available cohort, or contact a learning advisor and we will help you pick a start date that works for you.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.