Quality Function Deployment Training in Ireland

Customer-Driven Design

Build practical Quality Function Deployment skills with instructor-led training for product, design and quality professionals across Ireland. Learn to capture the Voice of the Customer, construct the House of Quality, and translate real customer requirements into measurable engineering targets your teams can act on straight away.

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Hours

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Master QFD and Lead Customer-Driven Design in Ireland

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EUR 430

What Is Quality Function Deployment and How Does It Work?The Customer-To-Design Method

Quality Function Deployment Training in Ireland gives product, design and quality professionals a structured way to turn what customers actually want into clear design and engineering decisions. Quality Function Deployment (QFD) is a customer-driven planning methodology, developed in Japan by Yoji Akao and Shigeru Mizuno, that translates the Voice of the Customer into measurable technical characteristics at every stage of product and service development.

The course is built around the House of Quality, the central QFD planning matrix, and cascades customer requirements through the four-phase QFD model: product planning, parts deployment, process planning and production planning. You learn the method from first principles, so no prior QFD experience is needed.

Delivered in live virtual, classroom and onsite formats, this one-day programme suits design engineers, quality engineers, product managers, R&D professionals and Six Sigma practitioners across Ireland's medical device, pharmaceutical, technology and manufacturing sectors. Start building customer-driven design capability with Invensis Learning.

Key Highlightsof the Quality Function Deployment Training Course

End-to-End Skill Development

Structured Quality Function Deployment training in the Ireland designed to help learners understand the core QFD concepts, tools, methods, and phases covered in the program
Course content aligned with current industry expectations, product development requirements, and practical learning objectives for quality and engineering professionals
Real-world examples and scenario-based learning to help learners connect QFD concepts with everyday product design and customer satisfaction situations
Guided learning support to help participants strengthen understanding, improve confidence, and apply QFD skills effectively at work

Structured Courseware and Learning Resources

Access to organized QFD course materials including House of Quality templates, QFD matrix worksheets, Voice of the Customer guides, and Kano Model analysis tools
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding of matrix calculation, customer needs analysis, and design target setting
Practice activities, assignments, quizzes, or workplace-based exercises included where applicable using the resources provided in the Online Quality Function Deployment course
Supplementary learning aids such as affinity diagram worksheets, tree diagram templates, cause-and-effect guides, and QFD four-phase reference cards

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced quality management practitioners with domain expertise in product development, QFD facilitation, and customer-driven design
Real-world examples, case discussions, and applied House of Quality matrix building activities to improve practical understanding of QFD methodology
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions on Voice of the Customer, needs prioritization, and design target translation
Learn through instructor-led Quality Function Deployment training focused on solving real product development and engineering challenges

Flexible Learning Support in Ireland

Flexible training formats available for individual learners and corporate teams in the Ireland
Options may include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on availability
Learning support designed to help participants stay on track before, during, and after the Quality Function Deployment training
Additional revision, refresher, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand QFD fundamentals including its definition, history, four-phase structure, and role in aligning product design with customer requirements
Learn how to capture Voice of the Customer, apply the Kano Model, and distinguish between customer needs and technical descriptors based on the course curriculum
Explore practical use cases showing how QFD is applied across product development, manufacturing, and service design environments in the Ireland
Build role-relevant knowledge of House of Quality matrix construction, relationship weighting, and design target prioritization that supports better product decisions

Practice, Assessment, and Completion Support

Practice building QFD matrices, constructing House of Quality diagrams, and applying supporting tools through exercises and scenario-based activities where applicable
Use assessments to identify knowledge gaps in QFD concepts and strengthen understanding of weaker areas
Receive guidance from instructors or learning support teams to improve understanding of QFD methodology and stay aligned with course objectives
Earn a course completion certificate after successfully meeting the training requirements

Career and Workplace Application

Build practical QFD skills that can support career growth, role advancement, or improved product development performance in the Ireland
Strengthen confidence in applying Voice of the Customer analysis, House of Quality matrices, and design target translation to real product and service challenges
Improve professional credibility through structured, skill-focused Quality Function Deployment training recognized across Ireland industries
Enable enterprise-wide capability development through Quality Function Deployment corporate training for employees across product development, manufacturing, quality, and engineering teams.

Quality Function Deployment Training Eligibility in the IrelandWho Can Enroll?

No prior QFD experience is required to enroll; the course is open to all working professionals in the Ireland
Basic familiarity with product development, quality management, or customer requirements analysis is helpful but not mandatory
Professionals from product development, manufacturing, quality, marketing, and R&D backgrounds are well suited for this training
Quality managers, engineers, and analysts involved in product design, process improvement, or customer satisfaction programs will benefit directly
Anyone seeking to strengthen customer-driven design, requirements analysis, and quality prioritization skills in the Ireland will benefit from this program

Why QFD Delivers Real Design ValueValue You Apply at Work

For Individuals

QFD training helps design engineers, quality engineers, product managers and R&D professionals build a practical, customer-driven design skill. You learn to capture customer needs, translate them into engineering characteristics, and prioritise design decisions using the House of Quality. Whether you are moving into new product development, sharpening your design quality skills, or supporting DFSS projects in Ireland's medical device, pharma or technology sectors, this training builds capability you can apply immediately.

If you want to stop guessing what customers need and start designing around evidence, QFD is a clear step forward. You gain a repeatable method, hands-on House of Quality practice, and a skill that travels across sectors and roles.

Turn the Voice of the Customer into design decisions your team can measure
Build and interpret a complete House of Quality with confidence
Cut costly late-stage rework by surfacing design conflicts early
Add a cross-industry skill valued in medtech, pharma, tech and manufacturing
Strengthen your role in DFSS and Six Sigma design projects
Apply QFD to product, service and software design alike
Learn from first principles, with no prior QFD knowledge needed
Leave able to run a Voice-of-the-Customer workshop the next day

For Organizations

QFD group training helps organisations design quality into products from the start by equipping cross-functional teams with the House of Quality method. The training can be delivered for design, quality, R&D and product teams together. For organisations that need to translate customer and regulatory requirements into robust design, this training provides a structured, scalable approach.

If your teams struggle to carry customer requirements from concept to production, QFD group training creates a common method for prioritising, balancing and tracking design against what customers value. Teams leave with a House of Quality built on a real product.

Builds a shared, customer-driven design language across teams
Connects marketing, engineering, quality and manufacturing around real needs
Reduces design iterations, rework and time to market
Improves first-time design success on new products
Creates a documented audit trail from customer need to production control
Strengthens DFSS and new product development capability in-house
Offers flexible delivery for cross-functional teams
Can be built around one of your own real products or services

Where QFD Skills Take Your Career in IrelandRoles, Sectors and Demand

Quality Function Deployment skills are in demand across Ireland's medical device, pharmaceutical, technology and advanced manufacturing base, where employers must translate exacting customer and regulatory requirements into robust design. Ireland hosts 14 of the 15 largest medtech firms and operations of every top global pharma company, so professionals who complete Quality Function Deployment training and can run the Voice-of-the-Customer to design translation are valued across design, quality, R&D and product roles. Demand spans quality engineer to quality manager and product manager level, and here is what the market is showing.

€57,000

Average quality engineer salary, Ireland

per year, Indeed 2026

€67,000

Average quality manager salary, Ireland

Glassdoor 2026

50,000+

MedTech professionals employed

IDA Ireland 2026

€99.9bn

Medical and pharma goods exports

2024, CSO/IPHA

Sectors Hiring in Ireland

—Medical Devices and MedTech
—Pharmaceutical and Biopharma Manufacturing
—Technology and Electronics
—Consumer and Industrial Products
—Automotive and Precision Engineering
—Financial and Business Services

Demand Drivers

—Ireland hosts 14 of the 15 largest global medtech firms
—Record medtech and pharma investment across Galway, Cork and Dublin
—Biopharma forecast to add around 21,000 jobs by 2027
—Design controls and quality-by-design driving customer-to-design skills
—Growing adoption of DFSS and Design for Six Sigma
—Product complexity raising demand for structured design methods

Sources: Indeed, Glassdoor, Morgan McKinley, PayScale (Ireland) 2026; IDA Ireland, IPHA 2026.

Designation

Quality Function Deployment Professionals in Ireland : Salary Insights and Trends

Hiring Companies in Ireland

€42K

Min

€57K

Average

€78K

Max

Indeed · SalaryExpert (Ireland) 2026

Boston ScientificMedtronicStrykerAbbott

Source: Boston Scientific · Medtronic · Stryker · Abbott

Industry Forces Driving Demand for QFD Skills in Ireland

Regulated Design Under Scrutiny

Ireland's medtech and pharma sectors must trace every design decision to a customer or clinical requirement. QFD gives teams a documented link from the Voice of the Customer to engineering targets and controls.

QFD builds a customer-to-design audit trail

Costly Late-Stage Design Changes

Product launches slip when design iterations pile up late. The House of Quality and its correlation roof reveal design conflicts early, cutting rework, cost and time to market.

QFD surfaces conflicts and trade-offs early

Voice of the Customer Lost in Handover

Requirements captured by marketing often get diluted before they reach engineering. QFD keeps customer needs traceable and measurable across the whole development chain.

QFD keeps customer needs visible and measurable

DFSS and Six Sigma Skills Gap

As Irish manufacturers scale Design for Six Sigma, they need practitioners who can run QFD in the DMADV Measure phase. QFD-capable professionals remain in short supply.

QFD skills stand out to Irish employers

Rising Product Complexity

Connected devices and combination products demand cross-functional alignment. The four-phase QFD cascade links customer needs to parts, process and production controls.

QFD builds four-phase design traceability

Pressure on New Product Success

With record medtech and pharma investment across Galway, Cork and Dublin, boards expect new products to hit customer needs first time. QFD lowers the risk of costly design misses.

QFD reduces the risk of expensive misses

Sources: IDA Ireland, IPHA, Enterprise Ireland 2026; Indeed, Morgan McKinley (Ireland) 2026.

QFD is a practical, career-shaping skill for anyone who turns customer needs into design. Join product, quality and design professionals across Ireland building customer-driven products. Start your QFD journey today.

Your Ireland Skills Transformation

Your Design Practice, Before and After QFD

A Practical Transformation

Ireland's design and manufacturing sector is scaling fast, and employers increasingly separate professionals who can prove design meets customer needs from those who cannot. Here is the shift that QFD skills make.

Today

You support product development but cannot show how design meets customer needs

After QFD

You lead Voice-of-the-Customer workshops and build the House of Quality for real products

Today

You support product development but cannot show how design meets customer needs

Today

Your design and quality skills are valued but hard to differentiate

After QFD

You add a sought-after design skill that Irish medtech, pharma and tech employers value

Today

Your design and quality skills are valued but hard to differentiate

Today

You apply Six Sigma tools but not the QFD step within design projects

After QFD

You run QFD confidently in the DFSS Measure phase and the DMAIC Define phase

Today

You apply Six Sigma tools but not the QFD step within design projects

You master QFD

Before

Design decisions rest on opinion and intuition rather than customer evidence

Now you have

A structured House of Quality that ties every design choice to a real customer need

Before

Design decisions rest on opinion and intuition rather than customer evidence

Before

Customer requirements get lost between marketing and engineering

Now you have

A repeatable way to translate the Voice of the Customer into measurable engineering targets

Before

Customer requirements get lost between marketing and engineering

Before

Design conflicts surface late, during expensive prototype testing

Now you have

Early visibility of design trade-offs through the QFD correlation roof

Before

Design conflicts surface late, during expensive prototype testing

Before

QFD feels like theory you have read about but never actually run

Now you have

Hands-on experience building and interpreting a full House of Quality

Before

QFD feels like theory you have read about but never actually run

"The difference between a product that sells and one that fails is rarely engineering skill. It is whether the design was built around what the customer actually needs."

Join thousands of professionals worldwide who have upskilled with Invensis Learning.

Sources: Indeed, Glassdoor, Morgan McKinley (Ireland) 2026.

Module 1: QFD Introduction

Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Module 2: Pre-Planning a QFD Project

Defining project scope, objectives, and completion criteria for a QFD initiative
Assembling the cross-functional QFD team and assigning roles and responsibilities
Gathering Voice of the Market data and establishing documentation requirements

Module 3: Voice of the Customer

Understanding the three quality levels from the Kano Model: basic, performance, and excitement
Methods for collecting customer information including interviews, surveys, and observation
Translating raw customer input into structured, actionable customer requirement statements

Module 4: Needs vs. Features

Distinguishing between what customers need and how products or processes can deliver those needs
Understanding abstraction levels and how to move from customer language to technical descriptors
Translating customer needs into measurable performance characteristics for the QFD matrix

Module 5: Calculating a QFD Matrix

Understanding the whats versus hows framework and its role in QFD matrix structure
Building the relationship matrix and applying weighting scales to prioritize design requirements
Completing Phase I QFD calculations to generate a ranked set of technical design targets

Module 6: Rooms in the House of Quality

Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
Building each room of the House of Quality step by step and understanding its role
Evaluating and interpreting completed House of Quality matrices for design decision-making

Module 7: Beyond the House of Quality

Applying the Phase II product design matrix to translate technical requirements into component characteristics
Building Phase III process design matrices and Phase IV production planning matrices
Connecting the four-phase QFD cascade to ensure design intent flows through to production

Module 8: Affinity Diagrams

Creating affinity diagrams to organise large volumes of customer requirements into logical groups
Facilitating team-based affinity sessions to build shared understanding of customer needs
Using affinity diagrams as input to the QFD matrix planning process

Module 9: Tree Diagrams

Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
Using tree diagrams to connect customer needs to measurable technical attributes
Integrating tree diagrams with the QFD matrix to improve requirement traceability

Module 10: Cause-and-Effect Diagrams

Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
Combining cause-and-effect analysis with QFD matrix outputs to prioritize design improvements

Module 11: Flowcharts

Creating process flowcharts to document and visualize product development and quality workflows
Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
Integrating flowcharts with QFD planning to align process steps with customer requirements

Course Curriculumof the Quality Function Deployment Training

The online Quality Function Deployment training course curriculum in the Ireland is structured across eleven modules delivered in a one-day intensive program. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

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Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Reframes product design as a customer-driven process from day one, instead of an engineering guess corrected later.

Module 1: QFD Introduction

Definition, history, and the four-phase QFD process structure
Benefits of QFD for product development, customer alignment, and defect reduction
Use cases and industry applications of QFD across manufacturing, services, and product design

Reframes product design as a customer-driven process from day one, instead of an engineering guess corrected later.

100% Secure and Safe download

Skills You Will Build in This QFD CourseThe Full QFD Toolkit

This section answers what you will learn in Quality Function Deployment training: you gain a complete, practical command of the House of Quality and the four-phase QFD method. By the end of the one-day programme you can capture customer needs, build and interpret a House of Quality, and cascade requirements through to production.

Capture the Voice of the Customer

Collect and structure customer needs using interviews, observation, surveys and the affinity diagram, then organise them into primary, secondary and tertiary requirements as the foundation of a sound QFD analysis.

Classify Needs with the Kano Model

Separate must-be, performance and delighter requirements so you invest design effort where it drives the most customer satisfaction, and weight requirements by real importance.

Build the House of Quality

Construct all six rooms of the House of Quality, from customer requirements and engineering characteristics to the relationship matrix, correlation roof, competitive benchmarking and engineering targets.

Interpret the Matrix for Decisions

Calculate column importance, find design hot spots and conflicts, and translate the completed House of Quality into a prioritised engineering specification your design team can act on.

Cascade QFD Through Four Phases

Carry customer requirements from product planning into parts deployment, process planning and production control, creating full traceability from need to quality check.

Apply QFD in DFSS, DMAIC and Services

Use QFD in the DMADV Measure phase and the DMAIC Define phase, and extend the House of Quality to service, healthcare and software design contexts.

Who Should TakeQuality Function Deployment Training in Ireland?

R&D Personnel

Project Managers

Service Team Leaders

Design and Process Engineers

Manufacturing Engineers and Managers

Quality Personnel and Consultants

Marketing and Sales Professionals

Product Development Personnel

Who Can Take This Certification Training

Quality Function Deployment Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

Quality Function Deployment Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

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Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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Quality Function Deployment Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

EUR 430

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

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Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Quality Function Deployment Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized Quality Function Deployment training for companies.

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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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Quality Function Deployment Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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Quality Function Deployment Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

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Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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Why Choose Invensis Learning for QFD Training in IrelandPractical, Expert-Led Training

Invensis Learning delivers practical Quality Function Deployment training for professionals and teams across Ireland who want to turn customer requirements into better design decisions. Our programmes combine experienced trainers, hands-on House of Quality workshops, flexible delivery formats and organised courseware, so you leave able to apply QFD on real products and services. As a trusted Quality Function Deployment training company in Ireland, we support you whether you enrol as an individual or plan group training for your team, and you get a professional learning experience built around practical understanding, real-world application and measurable outcomes, backed by ISO 9001:2015 quality management and ISO 27001:2022 information security.

Experienced trainers with real product development and quality management expertise
Hands-on House of Quality workshops using realistic product and service examples
Flexible delivery: live virtual, classroom and onsite training across Ireland
Practical, tool-focused learning you can apply on the job the next day
ISO 9001:2015 quality management and ISO 27001:2022 information security
Dedicated learner support before, during and after the programme
Corporate and group training tailored to your team and sector
Trusted by professionals and organisations across 100+ countries

500+

Corporate Clients

15+

Years of Training Excellence

24/7

Learner Support

50+

Industries Served

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

Quality Function Deployment Training Locations in IrelandAll our classroom training is now available online at your convenience

Quality Function Deployment in Ireland

Adare Manor, Adare, Co. Limerick, V94 W8WR, Ireland

Quality Function Deployment in Ireland

Ballyfin Demesne, Ballyfin, Co. Laois, Ireland

Quality Function Deployment in Ireland

Adare Manor, Adare, Co. Limerick, V94 W8WR, Ireland

Quality Function Deployment in Ireland

Ballyfin Demesne, Ballyfin, Co. Laois, Ireland

Corporate QFD Training in IrelandBuild Design Capability Together

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Customised QFD training built around your products, sector and team
Flexible delivery through onsite, live virtual or hybrid formats
Hands-on House of Quality workshops using your own real projects
Experienced trainers with product development and quality expertise
Schedules aligned with your team's availability across Ireland
Progress tracking and dedicated coordination for group programmes
Scalable delivery for local, regional and global teams

What Our Learners Say

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The House of Quality Finally Clicked

"The training finally made the House of Quality click for me. Building a full matrix from a real product, with the trainer guiding each room, meant I could run a Voice-of-the-Customer session with my design team the following week."

Aoife Byrne

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Practical and Immediately Useful

"Very practical and well paced. The Kano model and relationship matrix exercises were the most useful part, and I now understand how to prioritise engineering characteristics against what customers actually value."

Cian O'Sullivan

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A Structured Way to Protect Customer Needs

"As a product manager I wanted a structured way to stop customer requirements getting diluted before engineering. The four-phase QFD cascade gave me exactly that, and the trainer connected it well to new product development."

Niamh Kelly

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Great Onsite Session for Our Teams

"We ran this as an onsite programme for our design and quality teams. Building a House of Quality on one of our own devices created a shared language across functions and cut the usual back-and-forth on requirements."

Declan Murphy

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Strengthened Our DFSS Capability

"We booked corporate training to strengthen our DFSS capability. The QFD content slotted neatly into our DMADV projects, and the team now uses the House of Quality to link customer needs to process controls. Well organised from enquiry to delivery."

Sinead Walsh

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4.6

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Frequently Asked QuestionsHere's everything you may ask...

Quality Function Deployment training is a practical, one-day skills course that teaches the QFD methodology and the House of Quality. You learn to capture the Voice of the Customer, translate customer requirements into measurable engineering characteristics, prioritise design decisions, and cascade QFD through product, parts, process and production planning.

General

What is Quality Function Deployment training?

Who should attend the QFD course in Ireland?

The course suits product designers, design engineers, quality engineers, product managers, R&D professionals and Six Sigma practitioners. It is ideal for anyone in Ireland's medtech, pharma, technology or manufacturing sectors who needs to translate customer requirements into design or service specifications.

Is QFD training worth it for product and quality professionals?

Yes. QFD is a widely used, cross-industry method for designing quality in from the start, so the skills apply directly to new product development, service design and DFSS projects. In Ireland, where medtech and pharma design roles are in demand, a structured customer-to-design skill adds real value on the job.

Do I need prior experience or quality knowledge to join?

No. The course introduces QFD and the House of Quality from first principles, so no prior QFD experience is required. Familiarity with product development or quality management concepts is helpful but not essential.

Does QFD apply to services and software, or only manufacturing?

QFD applies well beyond manufacturing. While it originated in product development, the course covers QFD for services such as healthcare and financial services, and for software design, because the customer-to-design translation challenge is universal.

Pricing

How much does QFD training cost in Ireland?

Fees vary by delivery format (live virtual, classroom or onsite) and by group size, so pricing is available on request. Request a quote and a learning advisor will share current options for individual and group training in Ireland.

What is included in the course fee?

The fee covers instructor-led training across all six QFD modules, hands-on House of Quality exercises, learning materials and templates, and a course completion certificate from Invensis Learning. Talk to an advisor for the full inclusions on your chosen format.

Do you offer group or corporate pricing?

Yes. We offer corporate and group training with customised schedules and volume-based pricing for design, quality and R&D teams. Ask about corporate or group pricing and we will prepare a tailored quote for your team in Ireland.

Are there any separate exam or credential fees?

No. QFD training is a non-certification skills course, so there is no exam and no external credential fee. You pay only for the training, and you receive a course completion certificate from Invensis Learning on finishing the programme.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you or your organisation.

Assessment

Is there an exam for the QFD course?

No. This is a non-certification course with no examination. Learning is reinforced through hands-on House of Quality construction exercises, case studies and team discussion during the one-day programme.

How is my learning assessed during the training?

There is no formal assessment. Instead, you build and interpret your own House of Quality through guided, hands-on exercises, so you practise the full method on realistic product or service examples as you learn.

Do I get any proof of completion for the QFD course?

Yes. You receive a course completion certificate from Invensis Learning confirming you completed the one-day programme. QFD is a practical skills course with no awarding body, so the value lies in capability you can apply immediately.

How does QFD fit with Six Sigma and DFSS?

QFD is a core tool within Design for Six Sigma, used in the DMADV Measure phase to translate the Voice of the Customer into critical-to-quality requirements, and in the DMAIC Define phase. The course shows exactly how QFD supports these projects.

What will I be able to do after the training?

You will be able to capture and structure the Voice of the Customer, build a complete House of Quality, calculate design priorities, resolve conflicts using the correlation roof, and cascade QFD through parts, process and production planning on your own projects.

Course Content

What topics does the QFD training cover?

The course spans six modules: QFD foundations and business case, the Voice of the Customer, building the House of Quality, interpreting the House of Quality, the four-phase QFD cascade, and QFD in DFSS, DMAIC and service design, with hands-on exercises throughout.

What is the House of Quality?

The House of Quality is the central QFD planning matrix. Its six rooms link customer requirements to engineering characteristics, show the strength of each relationship, capture design trade-offs in the correlation roof, benchmark competitors, and set engineering targets driven by customer priorities.

How long is the QFD course?

The programme runs for one day (8 hours), and can also be delivered as two half-day sessions. It covers all six QFD modules with concept explanations, real-world examples and hands-on House of Quality construction.

What materials and hands-on practice are included?

You get structured courseware, House of Quality templates, worked case studies and guided exercises. You build a full House of Quality from a realistic scenario, classify needs with the Kano model, and calculate column importance during the session.

Does the course cover the four-phase QFD model?

Yes. Beyond the House of Quality (product planning), the course covers the full four-phase cascade: parts deployment, process planning and production planning, so you can trace customer requirements all the way to quality controls.

Enrollment

How do I enrol in QFD training in Ireland?

Enrol through the Invensis Learning website or contact a learning advisor. Choose your format and schedule, complete your booking, and you will receive access to the session details and learning materials. See upcoming schedules to get started.

What training formats are available?

We offer online (live virtual) instructor-led training, classroom training, and onsite delivery for teams, plus customised corporate group training. You can pick the format that best fits your schedule and learning preference.

When can I start and how do I see schedules?

New sessions run regularly across live virtual and classroom formats. Check the upcoming schedules or talk to a learning advisor, who can confirm the next available dates for QFD training in Ireland and help you book.

Can you deliver QFD training onsite for our team?

Yes. We deliver onsite and live virtual group training for teams across Ireland, built around your own products or services. Request corporate training and we will tailor the schedule and content to your team.

What is your reschedule or cancellation policy?

Rescheduling and cancellations are handled per our published policy, and selected plans include flexible reschedule options. Contact our support team for the details that apply to your booking.