ITIL 5 Foundation Certification Training in Hungary

From Study to Certified

Build modern IT service management skills with accredited, instructor-led ITIL Version 5 Foundation certification training in Hungary. This programme prepares IT and business professionals to master the ITIL Value System, the product and service lifecycle and value co-creation, then pass the PeopleCert ITIL 5 Foundation (Version 5.0) exam, in flexible live virtual and corporate formats.

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Build Modern IT Service Skills with ITIL 5 in Hungary

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HUF 416630

What Is ITIL 5 Foundation Certification Training in Hungary?Your Entry Point into Modern ITSM

The ITIL 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme, and this certification training in Hungary prepares you to manage digital products and services the modern way. ITIL 5 is the fifth iteration of the IT Infrastructure Library, published by AXELOS (PeopleCert) as Version 5.0, and it is the current standard for digital product and service management.

Over a focused 16-hour programme you learn the ITIL Value System, the product and service lifecycle, the four dimensions, the seven guiding principles, value co-creation and Value Stream Mapping and Management. The training suits IT professionals, service desk and operations staff, digital product managers, and business professionals who work alongside digital service teams.

With Hungary's shared services, outsourcing and global business services sector expanding, employers increasingly value people who can connect IT services to real outcomes. Prepare for the 40-question PeopleCert exam and get certified with Invensis Learning.

Key Highlightsof the ITIL Version 5 Foundation Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation certification training in Hungary designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Hungary
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Hungary

Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation exam prep training in Hungary
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Hungary
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL V5 Foundation Certification Eligibility in HungaryDo You Qualify for the ITIL V5 Foundation Exam?

ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites — open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

What You Gain from ITIL 5 Foundation CertificationSkills, Recognition and Career Growth

For Individuals

ITIL 5 Foundation training helps you move from day-to-day IT support into structured, value-led service management. You learn how modern organisations create, deliver and continually improve digital products and services using the current ITIL framework. Whether you are new to ITIL, updating from ITIL 4, or working in a Hungarian shared services or IT outsourcing environment, this training builds capability that employers recognise and reward.

If you want a modern, credible entry point into IT service management, ITIL 5 Foundation is a clear step. You gain framework knowledge, exam preparation and a portable credential that supports your growth across sectors and borders.

Earn a current, globally recognised credential in digital service management
Master the ITIL Value System and the product and service lifecycle
Stand out for IT service management roles across Hungarian SSCs and global firms
Apply value co-creation, guiding principles and value stream mapping at work
Speak a shared service management language with teams and stakeholders
Build a foundation for higher ITIL 5 qualifications and career progression
Gain confidence to prepare for and pass the PeopleCert exam first time
Hold an AXELOS credential recognised in over 200 countries

For Organizations

ITIL 5 group training helps organisations raise IT service management maturity by equipping teams with a shared, current framework. It can be delivered for service desks, IT operations groups or whole departments. For organisations modernising their IT services, this training gives teams a scalable, practical way to standardise how they work and improve value delivery.

If your teams run large or multi-supplier IT operations, ITIL 5 group training creates a common approach to value streams, practices and continual improvement, so service quality becomes consistent rather than person-dependent.

Builds a common service management language across IT teams
Standardises ITSM practice across service desks and business units
Connects IT services to value, outcomes and continual improvement
Improves incident, change and service delivery consistency
Supports digital, cloud and AI-driven transformation programmes
Enables customised, role-based training for teams
Provides flexible onsite and live virtual delivery in Hungary
Strengthens in-house capability and staff retention

ITIL V5 Foundation Exam Format in HungaryWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test center
Testing Basis	ITIL V5 Foundation syllabus
Testing Format	PeopleCert online proctored or test center
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert CPD or re-exam

ITIL V5 Foundation Certification Cost in Hungary

The total cost of getting ITIL V5 Foundation certified in Hungary includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation certification training in Hungary delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL Version 5 Foundation training cost in Hungary is HUF 416630

Exam Cost:

PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test center delivery
ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

IT Service Management Careers in HungaryWhy Get ITIL 5 Certified?

ITIL 5 Foundation is a sought-after credential across Hungary's fast-growing shared services, IT outsourcing and global business services sector, where employers from Budapest to Debrecen run large, multilingual IT service operations. As organisations modernise IT service management and adopt cloud and AI-driven ways of working, professionals who understand the ITIL Value System and value streams are in strong demand. Roles span Service Desk Analyst to IT Service Manager and Head of Service Management, and here is what the Hungarian market shows right now.

Ft 10M

Average IT Service Manager salary, Hungary

per year, SalaryExpert 2026

Ft 11.7M

Service Delivery Manager salary, Budapest

average, SalaryExpert 2026

46,000+

Jobs in Hungary's shared services sector

HIPA / industry 2026

10%+

IT outsourcing market growth

2024-2029, Statista

SECTORS HIRING

—Shared Services, GBS and IT Outsourcing
—Banking, Financial Services and Insurance
—Telecommunications and Technology
—Automotive and Advanced Manufacturing
—Consulting and Professional Services
—Government and Public Sector IT

GROWTH TRENDS

—110+ shared service centres now operating across Hungary
—IT outsourcing market growing over 10% between 2024 and 2029
—Budapest a leading regional hub for multilingual IT service delivery
—Expansion into Debrecen, Szeged, Pecs and Szekesfehervar
—Strong employer focus on training and staff retention
—Cloud, AI and automation reshaping IT service operations

Sources: SalaryExpert, Glassdoor, PayScale (Hungary) 2026; HIPA, Statista, PwC and Deloitte Hungary (shared services and IT outsourcing).

Designation

ITIL Version 5 Foundation Certified Professionals in Hungary : Salary Insights and Trends

Hiring Companies in Hungary

Ft4200K

Min

Ft5500K

Average

Ft7500K

Max

Glassdoor, SalaryExpert (Hungary) 2026

Deutsche Telekom IT SolutionsIBMVodafoneBT

Source: Deutsche Telekom IT Solutions Hungary, IBM Hungary, Vodafone, BT

What Is Driving ITSM Demand Across Hungary

Scaling Shared Service Centres

With 110+ SSCs and around 46,000 people in Hungary's business services sector, employers need consistent, framework-based IT service management that ITIL 5 is built to provide.

ITIL 5 standardises service management at scale

Multilingual, Multi-Supplier Operations

Budapest hubs serve clients across Europe through many suppliers and languages. Managing partners, information and value streams demands the holistic approach ITIL 5 teaches.

ITIL 5 builds four-dimension and supplier skills

Digital and Cloud Transformation

Hungarian banks, telecoms and manufacturers are moving to cloud and AI-driven services, so teams that understand digital product and service management are increasingly valued.

ITIL 5 focuses on digital product and service management

Service Value and Outcome Pressure

Boards want IT spending tied to measurable outcomes. ITIL 5's value co-creation and value stream mapping help teams show and improve the value services deliver.

ITIL 5 builds value co-creation capability

Talent Retention and Upskilling

Hungarian employers compete hard on training and employer branding. A current ITIL 5 credential helps organisations upskill and retain in-demand IT service staff.

ITIL 5 gives teams a current, shared framework

Moving on from Older Frameworks

Many teams still run on ITIL 4 or legacy habits. ITIL 5 Version 5.0 updates them to the latest guidance on lifecycle, practices and continual improvement.

ITIL 5 is the current edition of the framework

Sources: HIPA, PwC and Deloitte Hungary (shared services); Statista (IT outsourcing); N-iX, EBSA (Hungary market) 2026.

ITIL 5 Foundation is more than a credential. It is a practical toolkit for modern IT service management. Join professionals in Hungary who connect IT services to value and outcomes. Start your journey today.

Your Hungary Career Transformation

Your ITSM Career Before and After ITIL 5 Foundation

See the Difference Certification Makes

Hungary's IT services market is expanding with shared services growth and digital transformation, and employers increasingly separate certified service management professionals from the rest. Here is which side of that line you want to be on.

Today

Salary capped with little leverage in the Hungarian IT market

After ITIL 5

IT Service Manager roles in Hungary average around Ft 10M a year, with senior bands higher

Today

Salary capped with little leverage in the Hungarian IT market

Today

Passed over for ITSM roles that list ITIL as preferred

After ITIL 5

Eligible for service management roles across SSCs, banking and telecom

Today

Passed over for ITSM roles that list ITIL as preferred

Today

Confident in day-to-day support but not in service strategy

After ITIL 5

Able to connect IT services to value, outcomes and continual improvement

Today

Confident in day-to-day support but not in service strategy

You earn your ITIL 5 Foundation

Before

Service management knowledge based on older frameworks or on-the-job habits

Now you have

A current, globally recognised credential in modern digital service management

Before

Service management knowledge based on older frameworks or on-the-job habits

Before

No formal proof of your IT service management skills to employers

Now you have

An AXELOS and PeopleCert credential valued by Hungarian SSCs and global firms

Before

No formal proof of your IT service management skills to employers

Before

Limited grasp of value streams and end-to-end service flow

Now you have

Fluency in the ITIL Value System, guiding principles and value stream mapping

Before

Limited grasp of value streams and end-to-end service flow

Before

Recognition tied to your current employer or team

Now you have

A portable credential recognised across Hungary and 200+ countries

Before

Recognition tied to your current employer or team

"The gap between running a service desk and leading modern IT service management is a current framework, and the employers that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and moved their careers forward.

Sources: SalaryExpert, Glassdoor, PayScale (Hungary) 2026.

How to Get ITIL V5 Founfdation Certified in HungaryStep-by-Step Certification Process

The ITIL V5 Foundation certification path in Hungary is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

Step 5

Earn Your ITIL V5 Foundation Certificate

After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

Step 5

Earn Your ITIL V5 Foundation Certificate

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

Course Curriculumof the ITIL Version 5 Foundation Certification Training

The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

Module 1: Key ITIL Terms & Definitions

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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Skills You Will Build in This ITIL 5 CourseCapabilities Mapped to the ITIL 5 Syllabus

This ITIL 5 Foundation programme builds practical, current IT service management capability across all nine syllabus topic areas. By the end, you can describe the ITIL Value System, apply the guiding principles and prepare confidently for the PeopleCert exam.

Digital Product and Service Foundations

Skills covered in ITIL 5 Foundation start here: define digital products and services, understand value creation in digital environments and see how the product and service lifecycle sustains value.

Value Co-Creation and Sustainability

Learn how value is co-created between providers, consumers and stakeholders, balancing outcomes, costs, risks, experience and sustainability rather than focusing on outputs alone.

Four Dimensions and the ITIL Value System

Apply the four dimensions, organisations and people, value streams and processes, information and technology, and partners and suppliers, within the ITIL Value System that ties the framework together.

The Seven Guiding Principles

Put the guiding principles to work, from focus on value and start where you are to progress iteratively, collaborate, think holistically, keep it simple and optimise and automate.

The Product and Service Lifecycle

Understand the purpose of each lifecycle activity, from discovery and design through build, operation and delivery and support, and how they work together to create value.

Continual Improvement and Value Streams

Use the continual improvement model and Value Stream Mapping and Management to improve flow, visibility and outcomes across digital products and services.

Who Should TakeITIL V5 Foundation Certification Training in Hungary?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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ITIL V5 Foundation Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

HUF 416630

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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ITIL V5 Foundation Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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ITIL V5 Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Untitled

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

Untitled

Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Loading schedules…

Why Train with Invensis Learning in HungaryAccredited, Expert-Led ITSM Training

A trusted ITIL Version 5 Foundation training company in Hungary, Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations that want current, credible IT service management skills. As a PeopleCert Accredited Training Organization, we combine accredited trainers, official ITIL 5 aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, our ISO 9001:2015 and ISO 27001:2022 certified delivery gives you a professional learning experience built around real-world application and exam success.

PeopleCert Accredited Training Organization delivering official ITIL 5 courseware
Experienced, accredited trainers with real IT service management expertise
Flexible live virtual, classroom and corporate group formats
ISO 9001:2015 and ISO 27001:2022 certified training delivery
Practice questions, mock exams and case studies for exam readiness
Dedicated learner support before, during and after training
Trusted by professionals and organisations across 100+ countries
First-attempt exam guidance aligned to the current ITIL 5 syllabus

1-to-1

Doubt-Clearing Sessions

60+

Global Course Portfolio

100+

Countries Served

ISO 9001

Quality Management

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL Version 5 Foundation Training Locations in HungaryAll our classroom training is now available online at your convenience

ITIL Version 5 Foundation in Hungary

Corinthia Grand Hotel Royal, 43-49, Erzsébet körút, Erzsébetváros, VII. kerület, Budapest, Közép-Magyarország, 1073, Magyarország

ITIL Version 5 Foundation in Hungary

Hilton Budapest, 1-3, Hess András tér, Vár, I. kerület, Budapest, Közép-Magyarország, 1014, Magyarország

ITIL Version 5 Foundation in Hungary

Corinthia Grand Hotel Royal, 43-49, Erzsébet körút, Erzsébetváros, VII. kerület, Budapest, Közép-Magyarország, 1073, Magyarország

ITIL Version 5 Foundation in Hungary

Hilton Budapest, 1-3, Hess András tér, Vár, I. kerület, Budapest, Közép-Magyarország, 1014, Magyarország

Corporate ITIL 5 Training in HungaryUpskill IT Service Teams

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Customised ITIL 5 training for teams and IT service departments
Onsite, live virtual, hybrid or blended delivery across Hungary
Schedules aligned with your team's availability
Role-based examples and industry-relevant case discussions
Standardises IT service management practice across business units
Progress tracking, assessments and dedicated coordination
Scalable delivery for local and global teams

What Our Learners Say

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Passed on My First Attempt

"The trainer made the ITIL Value System and value streams genuinely easy to follow. The mock exams matched the real PeopleCert format, and I passed the ITIL 5 Foundation exam on my first attempt."

Gabor Nagy

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A Clear Step up from ITIL 4

"Coming from an ITIL 4 background, this course showed me exactly what changed in ITIL 5. The product and service lifecycle sessions were practical and relevant to our shared services work in Budapest."

Eszter Kovacs

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Practical and Well Delivered

"Well-structured live virtual sessions and helpful trainer support. The guiding principles and continual improvement content I now use in my daily service management role."

Peter Szabo

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Consistent Practice Across the Team

"We trained a mixed service desk and operations group with Invensis Learning. The team now shares one service management language, and our incident handling has become noticeably more consistent."

Andrea Toth

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Great Fit for Corporate Upskilling

"The corporate programme was tailored to our environment and schedule. Certifying our staff on the current ITIL edition helped standardise how we manage services across business units."

Zoltan Farkas

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4.6

Ratings

100K+

Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

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Foundation

SIAM Professional

Frequently Asked QuestionsHere's everything you may ask...

ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and the practices that help organisations create and improve value.

General

What is the ITIL 5 Foundation certification?

Is ITIL 5 Foundation worth it in Hungary?

Yes. Hungary's shared services, IT outsourcing and global business services sector actively hires ITIL-skilled professionals. IT Service Manager roles average around Ft 10M a year, and a current ITIL credential helps you qualify for and stand out in these roles.

Who should take ITIL 5 Foundation training?

It suits IT professionals, service desk and operations staff, digital product managers, and business professionals who work with digital service teams. It also fits ITIL 4 holders who want to update to the current edition.

How does ITIL 5 differ from ITIL 4?

ITIL 5 (Version 5.0) adds an explicit focus on digital product and service management, the product and service lifecycle as a core element, and Value Stream Mapping and Management as a dedicated topic, with an updated ITIL Value System and stronger digital-era emphasis.

Is ITIL 5 Foundation recognised internationally?

Yes. ITIL is the world's most widely adopted IT service management framework, and PeopleCert operates in over 200 countries. The credential is recognised by employers in Hungary and globally.

How long is the certification valid?

ITIL 5 Foundation is valid for three years. You renew it by earning 60 CPD (Continuing Professional Development) points within each three-year cycle. Verify current renewal options at peoplecert.org.

Pricing

How much does ITIL 5 Foundation training cost in Hungary?

Training is usually bought as a combined course and exam package, and pricing varies by format and provider, so it is available on request. Request a quote and a learning advisor will share options for live virtual, classroom and corporate delivery.

What is included in the course fee?

The fee typically includes ITIL 5 aligned courseware, case studies, practice questions, mock exams and first-attempt exam guidance. An exam voucher is usually part of accredited training packages. Confirm inclusions when you request a quote.

Is the PeopleCert exam fee included?

The exam is generally bundled with accredited training, but this can vary by package. Ask a learning advisor to confirm whether the ITIL 5 Foundation exam voucher is included in your selected option.

Do you offer corporate or group discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, IT operations teams and departments in Hungary. Contact us for a tailored group quote.

What payment options are available?

We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the payment approach that suits you.

Exam

What is the format of the ITIL 5 Foundation exam?

The exam has 40 questions to complete in 60 minutes. It is closed book with single-answer multiple-choice questions, based on the ITIL 5 Foundation (Version 5.0) syllabus.

What is the passing score for the exam?

The pass mark is 65%, so you need at least 26 correct answers out of 40. We recommend broad understanding across all nine topic areas rather than focusing on any single one.

Are there any prerequisites for the exam?

No. ITIL 5 Foundation has no formal prerequisites and is open to everyone, regardless of education, experience or prior ITIL knowledge.

Where can I take the ITIL 5 Foundation exam?

You can sit it online through PeopleCert's OnVUE proctoring, available 24/7, or at a PeopleCert authorised test centre. The exam is usually arranged as part of your training and exam package.

Which version is the exam based on?

The exam is based on ITIL 5 Version 5.0, the current edition of the framework published by AXELOS (PeopleCert). Our courseware is aligned to this version.

What if I do not pass the exam first time?

You can resit the exam, and our training includes practice questions, mock exams and first-attempt guidance to prepare you. Selected plans offer retake support, so ask your advisor for details.

Course Content

What topics does the ITIL 5 Foundation training cover?

The training covers all nine syllabus topics: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping.

Can a complete beginner take this course?

Yes. No prior ITIL or IT service management experience is required. The course starts from core concepts and builds up, making it accessible to newcomers and to business professionals.

What learning resources are provided?

You receive ITIL 5 aligned courseware, industry case studies, practice questions and mock exams, plus post-training support to help you apply the framework and prepare for the exam.

Are mock exams and practice questions included?

Yes. The programme includes ITIL 5 Foundation practice questions and mock exams that match the 40-question, 60-minute format, so you can identify weak areas and build exam confidence.

Is the courseware aligned to the latest syllabus?

Yes. The courseware is aligned to the official AXELOS ITIL 5 Foundation Syllabus, Version 5.0, the current edition of the framework.

Enrollment

How do I enrol in the ITIL 5 Foundation course?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to an advisor if you need help choosing.

What training formats are available?

We offer online (live virtual) instructor-led training, classroom training and customised corporate group training, so you can pick the format that fits your schedule and learning style.

How soon can I start?

New live virtual batches run regularly, and self-paced options let you start almost immediately. See upcoming schedules or talk to a learning advisor to find the next batch that suits you.

Can I reschedule my training to another batch?

Yes. Flexi options let you reschedule or transfer to another batch, and selected plans include a Flexi Pass to attend twice. Contact support to arrange this.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.

ITIL V5 Foundation Exam Format in HungaryWhat to expect on exam day

Exam Component

Details

Exam Name

ITIL V5 Foundation

Conducted By

PeopleCert

Exam Duration

60 minutes

Number of Questions

40 multiple-choice questions

Passing Score

65% (26 of 40 correct)

Exam Format

Multiple-choice, closed book; online proctored or test center

Testing Basis

ITIL V5 Foundation syllabus

Testing Format

PeopleCert online proctored or test center

Book

Closed book

Certificate Validity

3 years; renew via PeopleCert CPD or re-exam

IT Service Management Careers in HungaryWhy Get ITIL 5 Certified?

ITIL 5 Foundation Certification Training in Hungary

What Is ITIL 5 Foundation Certification Training in Hungary?UntitledYour Entry Point into Modern ITSM

What Is ITIL 5 Foundation Certification Training in Hungary?Your Entry Point into Modern ITSM

Key Highlightsof the ITIL Version 5 Foundation Training Course

ITIL V5 Foundation Certification Eligibility in HungaryDo You Qualify for the ITIL V5 Foundation Exam?

What You Gain from ITIL 5 Foundation CertificationSkills, Recognition and Career Growth

ITIL V5 Foundation Exam Format in HungaryWhat to expect on exam day

ITIL V5 Foundation Certification Cost in Hungary

IT Service Management Careers in HungaryWhy Get ITIL 5 Certified?

SECTORS HIRING

GROWTH TRENDS

What Is Driving ITSM Demand Across Hungary

Scaling Shared Service Centres

Multilingual, Multi-Supplier Operations

Digital and Cloud Transformation

Service Value and Outcome Pressure

Talent Retention and Upskilling

Moving on from Older Frameworks

Your ITSM Career Before and After ITIL 5 Foundation

See the Difference Certification Makes

How to Get ITIL V5 Founfdation Certified in HungaryStep-by-Step Certification Process

Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

Step 2: Complete the Accredited Training

Step 3: Schedule Your Exam

Step 4: Sit the ITIL V5 Foundation Exam

Step 5: Earn Your ITIL V5 Foundation Certificate

Step 6: Maintain and Progress Your Certification

Enrol in the 2-Day ITIL V5 Foundation Course

Enrol in the 2-Day ITIL V5 Foundation Course

Complete the Accredited Training

Complete the Accredited Training

Schedule Your Exam

Schedule Your Exam

Sit the ITIL V5 Foundation Exam

Sit the ITIL V5 Foundation Exam

Earn Your ITIL V5 Foundation Certificate

Earn Your ITIL V5 Foundation Certificate

Maintain and Progress Your Certification

Maintain and Progress Your Certification

Module 1: Key ITIL Terms & Definitions

Module 2: ITIL Four Dimensions of Product & Service Management

Module 3: ITIL Product & Service Lifecycle

Module 4: ITIL Value System (ITIL VS)

Module 5: Value Stream Identification, Mapping & Management

Module 6: ITIL & Artificial Intelligence (AI)

Module 7: ITIL & Other Frameworks

Course Curriculumof the ITIL Version 5 Foundation Certification Training

Module 1: Key ITIL Terms & Definitions

Skills You Will Build in This ITIL 5 CourseCapabilities Mapped to the ITIL 5 Syllabus

Digital Product and Service Foundations

Value Co-Creation and Sustainability

Four Dimensions and the ITIL Value System

The Seven Guiding Principles

The Product and Service Lifecycle

Continual Improvement and Value Streams

Who Should TakeITIL V5 Foundation Certification Training in Hungary?

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

ITIL V5 Foundation Classroom Training

ITIL V5 Foundation Live Virtual Training

ITIL V5 Foundation Corporate Group Training

ITIL V5 Foundation Focused 1-to-1 Training

ITIL V5 Foundation Classroom Training

Why Train with Invensis Learning in HungaryAccredited, Expert-Led ITSM Training

ITIL Version 5 Foundation Training Locations in HungaryAll our classroom training is now available online at your convenience

Corporate ITIL 5 Training in HungaryUpskill IT Service Teams

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