What Is Quality Function Deployment?UntitledA Customer-Driven Route to Better Design
Quality Function Deployment Training in Guyana is a practical, one-day programme that teaches Quality Function Deployment (QFD), a structured, customer-driven method for turning the Voice of the Customer into specific engineering, design and process characteristics. Developed in Japan by Yoji Akao and Shigeru Mizuno, QFD is built around the House of Quality, a planning matrix that connects what customers want to how your product or service will deliver it. The training suits product designers, quality and design engineers, product and marketing professionals, and Six Sigma practitioners who want to design quality in from the start rather than inspect it in later. Across a single focused day you learn to capture and structure customer requirements, build and interpret the House of Quality, resolve design trade-offs, and cascade requirements through parts, process and production planning. For professionals in Guyana's fast-growing oil and gas, manufacturing and consumer-goods sectors, QFD is a highly transferable skill that helps teams launch better products, cut costly rework, and connect customer needs to real design decisions. Learn it with Invensis Learning and start applying the House of Quality to your own projects straight away.










