ITIL 5 Foundation Certification Training in Spain

Built Around the Latest Exam

Build modern IT service management skills with instructor-led ITIL 5 Foundation training aligned to the AXELOS ITIL 5 (Version 5.0) syllabus and examined by PeopleCert. Designed for IT and business professionals across Spain, the course covers digital product and service management, the ITIL Value System and value co-creation, so you earn a globally recognised credential.

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Build Modern IT Service Skills with ITIL 5 in Spain

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What Is ITIL 5 Foundation and Why It Matters in SpainYour Entry into Modern ITSM

The ITIL 5 Foundation (ITIL 5-F) certification is the entry-level qualification in the ITIL 5 scheme, created by AXELOS and delivered by PeopleCert. It introduces the core concepts of digital product and service management, the ITIL Value System, and the practices organisations use to co-create and continually improve value in modern digital environments.

ITIL 5 Foundation certification training in Spain suits IT and business professionals who want a current, digital-era grounding in IT service management. Based on ITIL 5 (Version 5.0), the fifth iteration of the framework, the course covers the product and service lifecycle, the seven guiding principles, the four dimensions, and Value Stream Mapping and Management. There are no formal prerequisites, so it is open to newcomers and experienced practitioners alike.

With Spanish employers investing heavily in cloud, AI and managed services under Digital Spain 2026, ITSM talent is in strong demand. Earn a globally recognised credential with Invensis Learning and take a confident first step into modern service management.

Key Highlightsof the ITIL Version 5 Foundation Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation certification training in Spain designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Spain
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Spain

Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation exam prep training in Spain
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Spain
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL V5 Foundation Certification Eligibility in SpainDo You Qualify for the ITIL V5 Foundation Exam?

ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites — open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

Why an ITIL 5 Credential Pays off in SpainSkills Employers Are Hiring For

For Individuals

ITIL 5 Foundation training helps IT and business professionals build a current, digital-era grounding in IT service management and prepare for the ITIL 5 (Version 5.0) exam. The course suits service desk staff, IT operations professionals, product owners and career changers across Spain. Whether you are new to ITIL or updating knowledge from ITIL 4, the training builds capabilities aligned with how modern digital organisations create and deliver value.

If you want a recognised first credential in service management, ITIL 5 Foundation is a clear starting point. You gain the concepts, guiding principles and value stream thinking that Spanish employers increasingly look for.

Validates modern IT service management skills and boosts employability
Positions you for incident, change and service delivery roles
Builds fluency in the ITIL Value System and value co-creation
Teaches the seven guiding principles for better day-to-day decisions
Provides a globally recognised AXELOS credential delivered by PeopleCert
Covers the current ITIL 5 (Version 5.0) digital product focus
Requires no prerequisites, so anyone can start
Supports progression toward higher ITIL 5 qualifications

For Organizations

ITIL 5 Foundation group training helps organisations in Spain build consistent service management capability by giving teams a modern, shared framework. It can be delivered for IT operations, service desks or transformation teams. For organisations modernising under digital transformation programmes, the training offers a scalable, flexible way to raise ITSM maturity.

If your teams struggle to connect IT work to business value, ITIL 5 Foundation training creates a common approach to value streams, guiding principles and continual improvement across the organisation.

Builds a shared service management language across teams
Aligns IT delivery with business value and strategy
Improves incident, change and service handling consistency
Supports cloud, AI and managed-services transformation
Enables customised training aligned with business goals
Standardises ITSM practice across departments
Provides flexible onsite or live virtual delivery for teams
Strengthens in-house digital service capability

ITIL V5 Foundation Exam Format in SpainWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test center
Testing Basis	ITIL V5 Foundation syllabus
Testing Format	PeopleCert online proctored or test center
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert CPD or re-exam

ITIL V5 Foundation Certification Cost in Spain

The total cost of getting ITIL V5 Foundation certified in Spain includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation certification training in Spain delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL Version 5 Foundation training cost in Spain is EUR 1630

Exam Cost:

PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test center delivery
ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

IT Service Management Roles and Demand in SpainWhere ITIL 5 Can Take You

ITIL is the world's most widely adopted IT service management framework, and ITIL 5 Foundation gives professionals in Spain a current, digital-era credential valued across IT services, banking, telecoms and the public sector. As employers modernise under Digital Spain 2026 and scale cloud and managed services, certified ITSM talent is in demand from service desk roles up to service delivery and IT management. Here is what the market is telling us right now.

€49,800

Incident Manager average salary

per year, SalaryExpert/ERI 2026

€51,457

Service Delivery Manager average

per year, SalaryExpert 2026

€56,000

IT Manager average salary, Spain

per year, Glassdoor 2026

17.96%

Managed services growth, Spain

CAGR, Mordor Intelligence 2026

SECTORS HIRING

—IT Services and Managed Services
—Banking, Financial Services and Insurance
—Telecommunications
—Public Sector and Government
—Energy and Utilities
—Consulting and Global Delivery Centres

GROWTH TRENDS

—Digital Spain 2026 driving public-sector IT modernisation
—Cloud migration and managed services expanding fast
—AI adoption raising demand for service governance
—Data-centre capacity growing several-fold by 2026
—Digital skills shortage across Spanish employers
—Madrid and Barcelona leading tech hiring, Malaga rising

Sources: Glassdoor, PayScale, SalaryExpert, ERI, Mordor Intelligence (Spain) 2026.

Designation

ITIL Version 5 Foundation Certified Professionals in Spain : Salary Insights and Trends

Hiring Companies in Spain

€22K

Min

€28K

Average

€35K

Max

PayScale · Glassdoor (Spain) 2026

TelefonicaIndraNTT DataVodafone

Source: Telefonica · Indra · NTT Data · Vodafone Spain

Market Forces Making ITIL 5 Skills Valuable in Spain

Digital Skills Shortage

Only around 17% of Spanish firms report enough digital experts, forcing recruitment abroad and outsourcing. Certified service management professionals help close that gap.

ITIL 5 Foundation builds current ITSM skills

Cloud and Managed Services Surge

Managed services in Spain are projected to grow at nearly 18% a year. Scaling these services reliably needs the lifecycle and value stream thinking ITIL 5 teaches.

ITIL 5 builds service lifecycle skills

Digital Spain 2026 Investment

Large public-private spending on networks, AI and modernisation raises the bar for IT governance. Employers need people who can align services to value and outcomes.

ITIL 5 builds governance and value skills

AI Adoption Outpacing Processes

AI-enabled analytics and automation are spreading faster than service processes mature. ITIL 5 guiding principles help teams optimise and automate the right way.

ITIL 5 builds guiding-principle skills

Data-Centre Expansion

With data-centre capacity in Spain growing several-fold, availability, reliability and incident response are business-critical, exactly what the ITIL 5 lifecycle addresses.

ITIL 5 builds operation and support skills

Fragmented Service Delivery

Many organisations still run siloed, tool-led IT support. Value Stream Mapping and Management makes work visible, cuts waste and improves flow across teams.

ITIL 5 builds value stream skills

Sources: Mordor Intelligence, InvestInSpain, European Commission Digital Decade, JobFinderSpain (Spain) 2026.

ITIL 5 Foundation is more than a credential. It is a springboard into modern service management. Join professionals in Spain who connect IT work to business value and lead service improvement. Start your journey today.

Your Spain Career Transformation

Your ITSM Career Before and After ITIL 5

The Shift Employers Notice

Spain's IT market is expanding with digital transformation, cloud and AI investment, and employers increasingly separate professionals who can govern services from those who cannot. Here is which side of that line you want to be on.

Today

Pay held back without a recognised ITSM credential in the Spanish market

After ITIL 5

IT Service Manager roles in Spain average around €48,000, with IT Manager bands reaching far higher

Today

Pay held back without a recognised ITSM credential in the Spanish market

Today

Overlooked for roles that list ITIL among preferred skills

After ITIL 5

Eligible for incident, change and service delivery roles across IT, banking and telecoms

Today

Overlooked for roles that list ITIL among preferred skills

Today

Confident with tools but not the language of value and governance

After ITIL 5

Fluent in the ITIL Value System, value streams and the product and service lifecycle

Today

Confident with tools but not the language of value and governance

You earn your ITIL 5 Foundation

Before

No formal grounding in modern IT service management

Now you have

A globally recognised AXELOS credential delivered by PeopleCert

Before

No formal grounding in modern IT service management

Before

ITIL 4 knowledge that predates the digital product focus

Now you have

Current ITIL 5 (Version 5.0) skills built for the digital era

Before

ITIL 4 knowledge that predates the digital product focus

Before

A career limited to a single tool or team

Now you have

A transferable credential recognised across sectors and countries

Before

A career limited to a single tool or team

Before

Service improvement handled ad hoc, with no shared method

Now you have

A structured continual improvement and value stream approach

Before

Service improvement handled ad hoc, with no shared method

"The gap between running IT tasks and managing services that create value is now a recognised credential, and the employers that matter already know it."

Join thousands of professionals who trained with Invensis Learning and made the shift.

Sources: Glassdoor, PayScale, SalaryExpert, ERI (Spain) 2026.

How to Get ITIL V5 Founfdation Certified in SpainStep-by-Step Certification Process

The ITIL V5 Foundation certification path in Spain is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

Step 5

Earn Your ITIL V5 Foundation Certificate

After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

Step 5

Earn Your ITIL V5 Foundation Certificate

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

Course Curriculumof the ITIL Version 5 Foundation Certification Training

The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

Module 1: Key ITIL Terms & Definitions

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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Skills You Will Gain from ITIL 5 FoundationCapabilities You Can Apply at Work

ITIL 5 Foundation training gives learners a working understanding of modern IT service management across all nine topic areas of the ITIL 5 (Version 5.0) syllabus. By the end, you can speak the language of value, governance and the product and service lifecycle.

Digital Product and Service Management

Skills covered in ITIL 5 Foundation begin with the core concepts of digital product and service management, including value creation, continual improvement and how products and services are managed across their full lifecycle in modern digital environments.

Value Co-Creation and Sustainability

Learn how value is co-created between providers, consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability so you can make balanced, responsible service decisions.

The ITIL Value System

Understand how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.

The Seven Guiding Principles

Apply the seven ITIL guiding principles, from focus on value to optimise and automate, to make better decisions and adapt practices to real digital environments.

The Product and Service Lifecycle

Master the purpose of each lifecycle activity, from discovery and design through to build, operation, delivery and support, and how they work together to create value.

Value Streams and Continual Improvement

Use Value Stream Mapping and Management to improve flow and visibility, and apply the continual improvement model to sustain long-term service performance.

Who Should TakeITIL V5 Foundation Certification Training in Spain?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

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Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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ITIL V5 Foundation Live Virtual Training

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity

EUR 1630

Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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ITIL V5 Foundation Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

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Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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ITIL V5 Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

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Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Untitled

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions

Interactive discussions and group activities

Real-world examples and practical exercises

Structured learning with fixed schedules

Opportunities for peer networking and collaboration

Practice assessments and knowledge checks

Dedicated Q&A and concept clarification

Immediate trainer feedback and support

Untitled

Please Note:Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

Loading schedules…

Why Choose Invensis Learning for ITIL 5 Training in SpainTrusted by Learners and Teams

Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations in Spain that want to build modern IT service management capability and prepare for the ITIL 5 (Version 5.0) exam. Our programmes combine accredited, experienced instructors, flexible delivery formats, aligned courseware and learner-focused support. Invensis Learning is a trusted ITIL Version 5 Foundation training company in Spain. Whether you are enrolling as an individual or planning corporate training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

PeopleCert Accredited Training Organization delivering ITIL 5 Foundation
Qualified, accredited trainers with real ITSM experience
Flexible live virtual, classroom and corporate group formats
ITIL 5 aligned courseware, case studies and mock exams
First-attempt exam guidance and PeopleCert booking support
Dedicated learner support before, during and after training
Scalable delivery for individuals and teams across Spain
ISO 9001 and ISO 27001 certified training operations

15+

Years of Training Excellence

24/7

Learner Support

50+

Industries Served

1-to-1

Doubt-Clearing Sessions

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL Version 5 Foundation Training Locations in SpainAll our classroom training is now available online at your convenience

ITIL Version 5 Foundation in Spain

Mandarin Oriental Ritz, Madrid Pl. de la Lealtad, 5, Retiro, 28014 Madrid, Spain

ITIL Version 5 Foundation in Spain

Cap Rocat, Ctra. d'enderrocat, s/n, 07609 Cala Blava-Llucmajor, Balearic Islands, Spain

ITIL Version 5 Foundation in Spain

Mandarin Oriental Ritz, Madrid Pl. de la Lealtad, 5, Retiro, 28014 Madrid, Spain

ITIL Version 5 Foundation in Spain

Cap Rocat, Ctra. d'enderrocat, s/n, 07609 Cala Blava-Llucmajor, Balearic Islands, Spain

Corporate ITIL 5 Training in SpainUpskill Your ITSM Teams

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Suitable for small, medium and large teams
Customised schedules aligned with team availability
Flexible onsite, live virtual or hybrid delivery
Accredited trainers with relevant ITSM and industry expertise
Role-based, industry-relevant examples for real application
Dedicated coordination and support for group programmes
Scalable delivery for teams across Spain and beyond

What Our Learners Say

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A Clear Route into Service Management

"The ITIL 5 Foundation course finally made the value system click for me. The trainer used real service desk examples, and the mock exams meant I walked into the PeopleCert exam knowing exactly what to expect."

Carlos Fernandez

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Practical and Easy to Apply

"As someone moving from IT operations into service management, the digital product focus of ITIL 5 was exactly what I needed. The guiding principles and lifecycle content are things I now use every week."

Lucia Martin

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0/0

Strong Content on Value Streams

"Well-structured sessions and a trainer who clearly knew the material. Value Stream Mapping was new to me and it has already helped me spot waste in how we handle incidents."

Javier Gomez

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Great Fit for Our Team

"We enrolled a full IT team on the corporate programme. The scheduling was flexible around our shifts, and the shared ITIL 5 language has improved how the team talks about services and value."

Ana Ruiz

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Consistent Practice Across Teams

"The onsite delivery and role-based examples made this relevant from day one. Our service delivery function now shares a consistent approach to continual improvement across departments."

Miguel Torres

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0/0

4.6

Ratings

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Foundation

SIAM Professional

Frequently Asked QuestionsHere's everything you may ask...

ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System and value co-creation. It suits IT and business professionals at any stage, with no prior ITIL knowledge required.

General

What is ITIL 5 Foundation and who is it for?

Is ITIL 5 Foundation worth it for my career in Spain?

Yes. ITIL is the world's most widely adopted service management framework, and Spanish employers across IT services, banking, telecoms and the public sector value it. As firms modernise under Digital Spain 2026, certified ITSM professionals are in demand from service desk to service delivery roles.

How is ITIL 5 different from ITIL 4?

ITIL 5 (Version 5.0) is the fifth iteration of the framework. It adds an explicit focus on digital product and service management, the product and service lifecycle as a core structure, and Value Stream Mapping and Management as a dedicated topic, with an updated ITIL Value System.

Do I need ITIL 4 Foundation first?

No. ITIL 5 Foundation has no formal prerequisites and is open to all. Professionals who hold ITIL 4 will recognise some concepts, but ITIL 4 is not required to enrol or sit the exam.

Is ITIL 5 Foundation recognised internationally?

Yes. ITIL is recognised by employers worldwide and PeopleCert operates in over 200 countries, so your ITIL 5 Foundation credential is valued in Spain and globally.

Pricing

What is included in the ITIL 5 Foundation course fee?

The fee typically includes ITIL 5 aligned courseware, industry case studies, practice questions and mock exams, trainer-led sessions and learner support. Exam voucher inclusion varies by package. Request a quote for the exact inclusions in Spain.

How much does ITIL 5 Foundation training cost in Spain?

Training pricing in Spain varies by format and provider and is available on request. The PeopleCert exam fee varies by region and channel and is confirmed at peoplecert.org. Talk to a learning advisor for a tailored quote.

Is the exam fee included in the training price?

It depends on the package. Some bundles include the PeopleCert ITIL 5 Foundation exam voucher and others price it separately. Ask about corporate or group pricing when you request a quote.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for teams in Spain. Contact us for a group quote.

What payment options are available?

We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

Exam

What if I do not pass the exam the first time?

The training includes mock exams, practice questions and first-attempt guidance to prepare you thoroughly. If a resit is needed, PeopleCert's retake policy applies; confirm current resit fees at peoplecert.org.

How many questions are on the ITIL 5 Foundation exam?

The exam has 40 multiple-choice questions to be completed in 60 minutes. It is closed book with single-answer questions, based on the ITIL 5 Foundation (Version 5.0) syllabus.

What is the passing score for the exam?

You need 65%, which is 26 out of 40 questions correct, to pass the ITIL 5 Foundation exam.

How and where do I take the exam?

You can take it online via PeopleCert's OnVUE proctoring, available 24/7, or at a PeopleCert authorised test centre. It is usually arranged as part of a training and exam package.

Which standard is the exam based on?

The exam is based on the ITIL 5 Foundation (Version 5.0) syllabus published by AXELOS and delivered by PeopleCert, covering nine topic areas.

Course Content

Do I need prior experience to take this course?

No. ITIL 5 Foundation is beginner-friendly with no prerequisites. The training builds concepts from the ground up, so newcomers and experienced IT staff can both benefit.

What topics does the ITIL 5 Foundation training cover?

It covers all nine topic areas: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the seven guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management.

How long is the training?

The instructor-led programme runs for 16 hours, typically delivered over two full days or four half-days, covering all nine Foundation topic areas plus exam preparation.

What learning materials are provided?

You receive ITIL 5 aligned courseware, industry case studies, practice questions and mock exams, plus trainer guidance to help you apply the concepts and prepare for the exam.

Is the courseware aligned to the current ITIL edition?

Yes. The courseware is aligned to the current ITIL 5 (Version 5.0) Foundation syllabus from AXELOS, delivered by PeopleCert.

Enrollment

How soon can I start and how do I enrol?

You can enrol through the Invensis Learning website, choose your format and complete payment to receive schedules and materials. Live virtual and corporate batches run regularly across Spain. See upcoming schedules or talk to an advisor.

What training formats are available?

We offer online (live virtual) instructor-led training, onsite classroom sessions and customised corporate group training, so you can choose what fits your schedule.

How long is the certification valid and how is it renewed?

ITIL 5 Foundation is valid for three years. You renew it by earning 60 CPD points within each three-year cycle; confirm current renewal options at peoplecert.org/myaxelos.

Can I reschedule or transfer to another batch?

Yes. Flexi options let you reschedule or move to another batch on selected plans. Contact support to arrange this.

Is support available before and after training?

Yes. You get dedicated learner support before, during and after the programme, including guidance on booking your PeopleCert exam. Talk to a learning advisor to get started.

ITIL V5 Foundation Exam Format in SpainWhat to expect on exam day

Exam Component

Details

Exam Name

ITIL V5 Foundation

Conducted By

PeopleCert

Exam Duration

60 minutes

Number of Questions

40 multiple-choice questions

Passing Score

65% (26 of 40 correct)

Exam Format

Multiple-choice, closed book; online proctored or test center

Testing Basis

ITIL V5 Foundation syllabus

Testing Format

PeopleCert online proctored or test center

Book

Closed book

Certificate Validity

3 years; renew via PeopleCert CPD or re-exam

IT Service Management Roles and Demand in SpainWhere ITIL 5 Can Take You

ITIL 5 Foundation Certification Training in Spain

What Is ITIL 5 Foundation and Why It Matters in SpainUntitledYour Entry into Modern ITSM

What Is ITIL 5 Foundation and Why It Matters in SpainYour Entry into Modern ITSM

Key Highlightsof the ITIL Version 5 Foundation Training Course

ITIL V5 Foundation Certification Eligibility in SpainDo You Qualify for the ITIL V5 Foundation Exam?

Why an ITIL 5 Credential Pays off in SpainSkills Employers Are Hiring For

ITIL V5 Foundation Exam Format in SpainWhat to expect on exam day

ITIL V5 Foundation Certification Cost in Spain

IT Service Management Roles and Demand in SpainWhere ITIL 5 Can Take You

SECTORS HIRING

GROWTH TRENDS

Market Forces Making ITIL 5 Skills Valuable in Spain

Digital Skills Shortage

Cloud and Managed Services Surge

Digital Spain 2026 Investment

AI Adoption Outpacing Processes

Data-Centre Expansion

Fragmented Service Delivery

Your ITSM Career Before and After ITIL 5

The Shift Employers Notice

How to Get ITIL V5 Founfdation Certified in SpainStep-by-Step Certification Process

Step 1: Enrol in the 2-Day ITIL V5 Foundation Course

Step 2: Complete the Accredited Training

Step 3: Schedule Your Exam

Step 4: Sit the ITIL V5 Foundation Exam

Step 5: Earn Your ITIL V5 Foundation Certificate

Step 6: Maintain and Progress Your Certification

Enrol in the 2-Day ITIL V5 Foundation Course

Enrol in the 2-Day ITIL V5 Foundation Course

Complete the Accredited Training

Complete the Accredited Training

Schedule Your Exam

Schedule Your Exam

Sit the ITIL V5 Foundation Exam

Sit the ITIL V5 Foundation Exam

Earn Your ITIL V5 Foundation Certificate

Earn Your ITIL V5 Foundation Certificate

Maintain and Progress Your Certification

Maintain and Progress Your Certification

Module 1: Key ITIL Terms & Definitions

Module 2: ITIL Four Dimensions of Product & Service Management

Module 3: ITIL Product & Service Lifecycle

Module 4: ITIL Value System (ITIL VS)

Module 5: Value Stream Identification, Mapping & Management

Module 6: ITIL & Artificial Intelligence (AI)

Module 7: ITIL & Other Frameworks

Course Curriculumof the ITIL Version 5 Foundation Certification Training

Module 1: Key ITIL Terms & Definitions

Skills You Will Gain from ITIL 5 FoundationCapabilities You Can Apply at Work

Digital Product and Service Management

Value Co-Creation and Sustainability

The ITIL Value System

The Seven Guiding Principles

The Product and Service Lifecycle

Value Streams and Continual Improvement

Who Should TakeITIL V5 Foundation Certification Training in Spain?

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

ITIL V5 Foundation Classroom Training

ITIL V5 Foundation Live Virtual Training

ITIL V5 Foundation Corporate Group Training

ITIL V5 Foundation Focused 1-to-1 Training

ITIL V5 Foundation Classroom Training

Why Choose Invensis Learning for ITIL 5 Training in SpainTrusted by Learners and Teams

ITIL Version 5 Foundation Training Locations in SpainAll our classroom training is now available online at your convenience

Corporate ITIL 5 Training in SpainUpskill Your ITSM Teams

What Our Learners Say

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