What Is Root Cause Analysis and Why It MattersUntitledBuilt for Botswana's Quality and Operations Teams
Root Cause Analysis (RCA) is a structured problem-solving discipline that finds the fundamental cause of a defect, failure or incident rather than treating its symptoms. This Root Cause Analysis training in Botswana gives quality, operations and safety professionals a complete toolkit to investigate problems and stop them recurring. Delivered by Invensis Learning as a practical one-day, 8-hour programme, the course moves from problem definition through the 5 Whys, Fishbone (Ishikawa) diagram, Fault Tree Analysis, FMEA and the 8D method to corrective action and verification. Each technique is grounded in recognised frameworks, including the ISO 9001:2015 corrective-action requirement (Clause 10.2) and the Analyse phase of Six Sigma DMAIC. For Botswana employers working to raise quality and cut costly rework, these skills turn recurring problems into lasting improvements. You leave able to run investigations, facilitate teams and embed corrective action at work.










