Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the ITIL 5 Bridge and Why Upgrade Now?UntitledYour Fast Route from ITIL 4 to ITIL 5

    Invensis Learning's ITIL 5 Foundation Bridge Certification Training in Manama helps ITIL 4 Foundation holders upgrade efficiently to the latest edition of the framework. The ITIL (Version 5) Foundation Bridge (ITIL 5 Bridge) is a transition qualification from AXELOS (PeopleCert) that focuses only on what is new and changed in ITIL 5, so you earn the ITIL 5 Foundation credential without repeating content you already know. The one-day programme covers the key enhancements in ITIL 5, the shift to digital product and service management, updated terminology, the enhanced value creation approach, and how to apply the changes in practice. It is built for ITIL 4 certified professionals, ITSM managers, consultants and team leads who want to keep their credential current. As Manama's banks, FinTech firms and government agencies move to cloud-first, AI-enabled service delivery, holding the current ITIL credential keeps you relevant. Start your ITIL 5 journey with Invensis Learning and step into the latest standard with confidence.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Manama, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What Is the ITIL 5 Bridge and Why Upgrade Now?Your Fast Route from ITIL 4 to ITIL 5

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Manama, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    Key Highlightsof the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in ManamaDo You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    The Payoff of Upgrading to ITIL 5For Professionals and Teams in Manama

    ITIL V5 Foundation Exam Format in ManamaWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Bridge Certification Cost in Manama

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your ITIL 5 Career Outlook in ManamaWhat Bahrain Pays and Hires For

    ITSM skills are in steady demand across Manama as banks, FinTech firms, telecoms and government agencies modernise service delivery under Bahrain's cloud-first and Vision 2030 strategies. Employers increasingly want practitioners who work to the current ITIL edition, and the bridge is the fastest way for ITIL 4 holders to get there. Demand spans the service desk, IT operations and service delivery management, up to IT manager and head of IT level, and here is what the local market is telling us right now.

    Market Forces Making ITIL 5 Skills Essential in Bahrain

    ITIL 5 is more than an update. It is how Manama's IT teams keep service delivery current as cloud, AI and digital services reshape the work. Upgrade your credential and lead the change. Start today.

    Your Manama Career Transformation

    Your Move from ITIL 4 to ITIL 5

    What the Upgrade Changes in Manama

    Manama's IT employers are moving to cloud-first, digital service delivery, and they increasingly ask for the current ITIL edition. Here is the gap between holding ITIL 4 today and being ITIL 5 ready, and which side of it you want to be on.

    Sources: worldsalaries, Glassdoor, PayScale (Bahrain) 2025-2026.

    How to Get ITIL V5 Foundation Bridge Certified in ManamaStep-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Manama is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Step 1: Confirm Your Existing ITIL Foundation Credential

    Before enrolling, verify that you hold a valid ITIL Foundation certification. The ITIL V5 Foundation Bridge certification program in Bahrain is intended for professionals seeking to update their existing ITIL knowledge and credentials.

    Step 2: Enrol in the 1-Day ITIL V5 Foundation Bridge Course

    Choose your preferred Invensis Learning ITIL V5 Foundation Bridge cohort (1-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors.

    Step 3: Complete the Bridge Training

    Attend the focused 1-day course covering what's changed in the latest ITIL version, and complete the practice questions and mock exam.

    Step 4: Sit the ITIL V5 Foundation Bridge Exam

    Take the exam: 20 multiple-choice questions in 30 minutes, closed book, with a 65% pass mark (13 of 20), delivered online proctored or at a test center.

    Step 5: Update Your ITIL Foundation Credential

    On passing, your ITIL Foundation credential is updated to the latest version, with a digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain Your Certification

    ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination before expiry.

    Module 1: What's New in ITIL Version 5

    • Overview of the evolution from ITIL 4 to Version 5
    • Understanding the 40% retained, 24% modified, and 36% new content breakdown
    • Key reasons for the Version 5 update

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organizational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organizational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculumof the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build on the ITIL 5 BridgeFocused on What Changed in ITIL 5

    The skills covered in the ITIL 5 Foundation Bridge training centre on what is new and changed in ITIL 5, not the ITIL 4 content you already hold. By the end you can explain the key enhancements, work to the digital product and service lifecycle, use updated terminology, and apply the changes in practice.

    Key Changes from ITIL 4 to ITIL 5

    Identify exactly what is new, refined and restructured in ITIL 5, so you can explain the rationale for change and what it means for your day-to-day service management work.

    Digital and AI-Enabled Service Management

    Understand how ITIL 5 addresses modern digital and AI-enabled environments, and how growing complexity shapes the management of digital products and services across their lifecycle.

    The Product and Service Lifecycle

    Apply the product and service lifecycle as a core organising principle, structuring digital delivery from discovery and design through build, operation, delivery and support.

    Updated Language and Core Concepts

    Use updated ITIL 5 terminology and refreshed core concepts correctly, so you can communicate clearly with teams, partners and stakeholders at different stages of adoption.

    Enhanced Value Co-Creation

    Reinforce value creation across the full stakeholder ecosystem, linking strategy, delivery and measurable outcomes with attention to sustainability and experience.

    Applying ITIL 5 in Your Organisation

    Integrate the enhancements into your existing ITIL 4 knowledge and apply the updated guidance to improve collaboration, service performance and business results.

    Who Should TakeITIL V5 Foundation Bridge Certification Training in Manama?

    IT Service Manager

    ITSM Practitioner

    Service Desk Lead

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    ITIL-certified Professional

    Who Can Take This Certification Training

    ITIL V5 Foundation Bridge Certification Training Modesfor Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 545

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

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    ITIL V5 Foundation Bridge Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

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    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

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    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 545

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

    Loading schedules…

    Why Train with Invensis LearningFor ITIL 5 Foundation Bridge Certification Training in Manama?

    As a trusted ITIL 5 Foundation Bridge training company, Invensis Learning delivers structured ITIL 5 Bridge training for professionals and organisations in Manama who want to keep their service management credential current. Our programmes combine accredited courseware aligned to AXELOS (PeopleCert) standards, experienced ITSM instructors, flexible delivery formats and learner-focused support. Whether you enrol as an individual or arrange corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and a clear path to the ITIL 5 Bridge exam.

    • Accredited training aligned to AXELOS (PeopleCert) ITIL 5 standards
    • Experienced ITSM trainers with real service management practice
    • Live online, classroom and corporate delivery to fit your schedule
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Focused one-day bridge format that respects your time
    • Post-training support and clear exam guidance
    • Trusted by professionals and teams across the Gulf
    • Practical examples mapped to Bahrain's IT service environment

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    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in ManamaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Manama

    Ritz-Carlton, Road 40, Seef, Jidhafs, Capital Governorate, 428, Bahrain

    ITIL V5 Foundation Bridge Training Location in Manama

    Downtown Rotana, Government Street, Bahrain Financial Harbour, Ras Rumman, Manama, Capital Governorate, 306, Bahrain

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    Corporate ITIL 5 Bridge TrainingFor Teams in Manama

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    • Transition entire ITSM teams to ITIL 5 with minimal downtime
    • Live virtual or onsite delivery for teams across Manama
    • Customised content mapped to your service management context
    • Accredited trainers with hands-on ITSM experience
    • Flexible scheduling around shift and project work
    • Progress tracking and group reporting for sponsors
    • Volume-based pricing for larger teams

    Leading Organisations

    BatelcoBeyonStc BahrainGBM BahrainArab Financial ServicesKPMG Bahrain

    What Our Learners Say

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    Updated to ITIL 5 Without Starting Over

    "Holding ITIL 4 already, I only needed to know what changed. The one-day bridge was exactly that. The trainer focused on the digital service lifecycle and value streams, and I passed the exam the same week."

    Khalid Al Dosari

    IT Service Delivery Lead

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    Practical and Easy to Apply at Work

    "Clear, practical and well paced. The sessions made the updated ITIL 5 terminology easy to apply on our service desk, and I now use the new language confidently with our cloud and vendor teams."

    Mariam Hassan

    ITSM Analyst

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    Exam-Focused and Flexible

    "The trainer connected every ITIL 5 change to real operations work, not just theory. The exam prep and mock questions were spot on, and the live online format fit around my shifts in Manama."

    Rahul Nair

    Service Desk Manager

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    Upgraded the Team Quickly and Consistently

    "We moved our whole service management team from ITIL 4 to ITIL 5 in days, not weeks. The corporate sessions were tailored to our banking environment and the trainers handled our questions on cloud delivery well."

    Aisha Abdulla

    IT Training Manager, Banking Sector

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    Kept Our Standards Current Across the Team

    "Standardising on the latest ITIL edition mattered for our client and regulator commitments. Invensis delivered onsite for our operations group with clear reporting on progress and strong completion rates."

    Yusuf Rahman

    Head of IT Operations, Telecom Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    The ITIL 5 Foundation Bridge is a transition qualification from AXELOS (PeopleCert) for professionals who already hold ITIL 4 Foundation and want to update their knowledge and credential to ITIL 5. It focuses only on what is new and changed, so passing the bridge exam grants the ITIL 5 Foundation credential.

    General

    What is the ITIL 5 Foundation Bridge certification?

    The ITIL 5 Foundation Bridge is a transition qualification from AXELOS (PeopleCert) for professionals who already hold ITIL 4 Foundation and want to update their knowledge and credential to ITIL 5. It focuses only on what is new and changed, so passing the bridge exam grants the ITIL 5 Foundation credential.

    Who should take the ITIL 5 Bridge in Manama?

    It is designed for ITIL 4 Foundation holders such as ITSM managers, service desk and operations leads, consultants and trainers in Manama who want their credential to reflect the latest ITIL edition. It is not an entry-level course and assumes existing ITIL 4 knowledge.

    Do I need ITIL 4 Foundation before the bridge?

    Yes. ITIL 4 Foundation (or equivalent) is the prerequisite for the bridge. Candidates without it should take the full ITIL 5 Foundation course instead, as the bridge covers only the differences between ITIL 4 and ITIL 5.

    Is the ITIL 5 credential recognised in Bahrain?

    Yes. ITIL is a globally recognised AXELOS (PeopleCert) framework valued by employers across Bahrain and worldwide, including banking, FinTech, telecom, government and IT services organisations that run structured service management.

    Is the ITIL 5 Bridge worth it for my career?

    For ITIL 4 holders it is a fast, low-effort way to stay current as Manama employers move to cloud-first, digital service delivery. Roles from service desk manager to IT manager increasingly list current ITIL knowledge, and these are well paid in Bahrain. Talk to a learning advisor to plan your upgrade.

    Pricing

    How much does ITIL 5 Bridge training cost in Manama?

    Pricing depends on the format you choose, such as live online or corporate group training, and is available on request. The PeopleCert exam fee is billed separately. Request a quote for current pricing in Manama.

    What is included in the course fee?

    The training fee typically includes accredited courseware aligned to AXELOS (PeopleCert), instructor-led sessions, practice questions and exam guidance, plus learner support and a course completion certificate. Ask us for a full inclusions list when you request a quote.

    Is the exam fee included in the price?

    The PeopleCert exam can be purchased as part of a training and exam bundle or separately, depending on the package. Exam pricing varies by region and channel, so confirm the current fee when you enrol or ask for a quote.

    Do you offer group or corporate discounts in Bahrain?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, operations groups and whole IT functions. Contact us for a tailored group quote for your team in Manama.

    What payment methods are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the ITIL 5 Bridge exam?

    The ITIL 5 Bridge exam is closed book and uses multiple-choice questions covering only what is new and changed in ITIL 5. It is based on the ITIL Foundation Bridge Version 5 syllabus from AXELOS (PeopleCert).

    How many questions are on the exam and how long is it?

    The exam has 20 questions and an allotted time of 30 minutes. It is a focused assessment because it tests only the differences between ITIL 4 and ITIL 5, not the full Foundation syllabus.

    What is the passing score for the ITIL 5 Bridge exam?

    You need 65% to pass, which is 13 of the 20 questions correct. Focus your preparation on the new and updated ITIL 5 concepts covered across the syllabus.

    How is the exam delivered in Bahrain?

    You can sit the exam through PeopleCert OnVUE online proctoring, available 24/7 from home or office, or at a PeopleCert authorised test centre. This makes scheduling flexible for working professionals in Manama.

    What happens if I do not pass the first time?

    You can re-sit the exam through PeopleCert; re-sit fees and policies apply, so confirm the current terms at the time of booking. Our trainers provide focused revision and practice questions to help you prepare with confidence.

    Course Content

    What topics does the ITIL 5 Bridge cover?

    The training covers five areas: the key enhancements in ITIL 5, digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL 5 in practice.

    Will I learn the differences between ITIL 4 and ITIL 5?

    Yes. The bridge is built around the differences. It focuses on what is new, refined or restructured in ITIL 5, including the product and service lifecycle and value stream management, without repeating the ITIL 4 content you already know.

    Can a beginner take this or do I need experience?

    The bridge assumes you already hold ITIL 4 Foundation, so it is not for complete beginners. If you are new to ITIL, the full ITIL 5 Foundation course is the right starting point instead of the bridge.

    What learning materials are provided?

    You receive accredited courseware aligned to AXELOS (PeopleCert), practice questions, exam guidance and post-training support. The one-day format keeps the content focused on the ITIL 5 changes you need for the exam and at work.

    Is the courseware aligned to the latest ITIL syllabus?

    Yes. The courseware is aligned to the current ITIL Foundation Bridge Version 5 syllabus published by AXELOS (PeopleCert), so you learn the latest concepts and terminology.

    Enrollment

    How do I enrol in the ITIL 5 Bridge in Manama?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Our team can confirm the next available batches for Manama.

    What training formats are available?

    We offer ITIL 5 Bridge training online as live virtual instructor-led sessions, classroom training, and customised corporate group training, so you can pick the format that fits your schedule in Manama.

    How soon can I start?

    Because the bridge is a focused one-day programme, new batches run regularly across live online and corporate formats. Contact a learning advisor or view upcoming schedules to find the next available date.

    Can I reschedule or transfer my batch?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team and we will help you arrange a new date.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.