ITIL Job Roles Filled by a Single Person – Explained!
In the face of extreme competition, enterprises are looking at reducing their overall IT operation costs to a minimum. Information Technology Infrastructure Library (ITIL) has become a widely-recognized standard for ITSM Certification Courses and administration...
A Comprehensive Guide to ITIL Business Relationship Management
In every organization, a new project needs adequate justification for approval and budget allocation. The introduction of a new IT service is counted as a project as it needs financial investment along with many...
How ITIL can Help IT Services Through Cloud
Cloud-based IT services are omnipresent in many large IT enterprises and SMBs across the globe. Compared to traditional IT services that were offered in-house, cloud-based IT services have changed the way we consume content...
What You Need to Know About IT Project Managers
Hey there, tech enthusiasts, future project managers, and curious minds alike! Have you ever wondered about the wizards behind the seamless apps you use or the innovative software transforming industries?
Well, that's where IT Project...
A Comprehensive Guide to IT Service Continuity Management
Service continuity management is a reactive and proactive process that involves contingency planning for recovery in case the information and communication technology service is damaged or put out of action by a sudden disaster....
10 Key ITIL Implementation Mistakes You Must Avoid
The Service Desk as prescribed by ITIL comes into existence only when something goes wrong in an organization. Things can go wrong in various ways such as software expires, a laptop becomes non-functional, or...
7 Reasons to Start Using ITIL and ITSM Today
An IT organization may have made huge investments to improve its infrastructure. However, that does not guarantee that the organization will deliver excellent performance in terms of cost reduction and profit enhancement. The implementation...
Understanding ITIL Service Validation and Testing
ITIL V3 introduced service validation and testing as a new process to test and validate the new services or changes to the existing services being introduced. The main purpose of the service validation and...
Top Incident Management Best Practices for Success
A long time ago, ITSM was quite different than what it is today. The emergence of the concept of smartphones and other mobile devices has revolutionized how people interact with both information and technology.
While...
How to Build Comprehensive Knowledge About ITIL
In today’s service-based environment, IT enterprises across the globe are looking to provide services that cater to the next-gen business demand and ensure those services add value that aligns with the organizational business strategy....
