An Overview Of Value Creation Through Services in ITIL
The value of a service comes from what it enables someone to do and what the service is made from. Thus we can say that the customer decides the value of a service and...
Best ITSM Tools or Software You Need to Know
To establish and maintain a robust IT ecosystem, boost staff productivity, decrease IT risks, and enhance the end-user experience, it's no wonder that the majority of firms are using the best ITSM solutions.
However, we...
What is Service Portfolio Management: Objective & Process
Service portfolio management is the governance process of the service portfolio. The process is one by which a service provider can manage their investments across the service lifecycle by taking into account every service...
Mapping ITIL Processes in your Disaster Recovery Plan
You may be able to come up with the best disaster recovery (DR) plan, assign responsibilities to various personnel involved and ensure everything is in place. However, the critical part is maintaining the plan,...
9 Common Mistakes ITIL Professionals Must Avoid
If you are working for an IT organization, you would be conversant with the term” ITIL”. It is gaining widespread recognition in IT organizations globally.
ITIL is the most sought-after certification by IT professionals who...
How ITIL Simplifies the Problem Management Process?
A problem is an integral part of service delivery. Especially in the IT service management context, every other day there is a new software release, a new security patch, a change in the systems...
Most Common Questions Asked about ITIL – Part 2
This post is dedicated to questions with regards to ITIL Version 3, its latest version. Users will have queries regarding the changes that were made and the fate of implementations done using ITIL v2....
What is an IT Project Manager? Everything You Should Know
Hey there, tech enthusiasts, future project managers, and curious minds alike! Have you ever wondered about the wizards behind the seamless apps you use or the innovative software transforming industries?
Well, that's where IT Project...
A Comprehensive Guide on Change Management in ITIL
As businesses contend for market position and share, IT must be flexible and adaptive regarding its services. As a result, almost all businesses rely on the availability of IT services. Furthermore, businesses expect the...
How Can ITIL Certification Help You With a Job Switch?
ITIL is the most popular framework in the IT sector for getting the most out of IT-enabled services. It encourages using a universal language that can be modified to benefit important business domains. In...
