Most Common Questions Asked about ITIL – Part 1
Today, organizations are looking at the ITIL framework as a methodology that streamlines overall IT processes, is cost-effective, brings higher ROI, and helps in improving productivity. As ITIL is a set of best practices,...
ITIL Service Strategy – FAQs
Organizations are today looking at the ITIL framework as a methodology that streamlines the overall IT process, brings in cost efficiencies, and better alignment between business and IT. This FAQ series will drill down...
CMDB, ITIL: Keeping Track of IT Assets
Your organization is growing and so is its IT infrastructure every day. With growth, comes addition of people, resources, and hardware and software assets. It is of essential importance that all assets of your...
ITIL Service Design – FAQs
The current article is the second in the five-part FAQ series on the ITIL process stages. If you have missed our earlier article in this series covering FAQs on Service Strategy, you can find...
Implementing ITIL Framework with Other Process Methodologies
ITIL® is the most prominent, consistent, and comprehensive documentation of best practices for ITSM Certification.
Over the past three decades, the ITIL framework has evolved and kept pace with the advancement in technology and the growing...
7 Reasons to Start Using ITIL and ITSM Today
An IT organization may have made huge investments to improve its infrastructure. However, that does not guarantee that the organization will deliver excellent performance in terms of cost reduction and profit enhancement. The implementation...
9 Common Mistakes ITIL Professionals Must Avoid
If you are working for an IT organization, you would be conversant with the term” ITIL”. It is gaining widespread recognition in IT organizations globally.
ITIL is the most sought-after certification by IT professionals who...
Most Common Questions Asked about ITIL – Part 2
This post is dedicated to questions with regards to ITIL Version 3, its latest version. Users will have queries regarding the changes that were made and the fate of implementations done using ITIL v2....
Most Common Questions Asked about ITIL – Part 3
The industry has seen a significant change, and it is not at all unexpected to see how organizations are adopting the ITIL framework. Furthermore, many believe that the framework has helped them in laying...
Importance of ITIL in a Virtual Environment
Virtualization is the process of creating something that is virtual yet not real. The ‘something’ can be network resources, storage devices, or an operating system. According to Moore’s law, Virtualization should be made a...
