VeriSM – A Service Management Framework for Digital Transformation
The service Management concept is merely no longer limited to IT. Every organization is now a service provider. Organizations that focus on selling products need to provide essential services to flourish. The concept of...
ITIL Vendor Management – Know How to Do It Right
Learn about how ITIL Vendor management facilitates and manages the vendor and organization relationship, along with its key roles in IT sectors. ITIL, or Information Technology Infrastructure Library, an acronym, was used for the...
How Project Managers are Using ITIL in an Effective Way
ITIL has been adopted and implemented in organizations across the world. Successful implementations often have a lot of planning, and research in the background before the actual adoption process starts. One such background work...
Biggest Barriers for ITIL Adoption in an Organization
According to IDC’s 2015 report, the overall spending in the ICT sector will reach USD 3.8 trillion. The major chunk of this spending will go into the third platform technologies such as cloud, mobile,...
What is Strategy Management for IT Services?
Strategy management for IT services is a process of defining and maintaining the perspective, position, plans, and patterns (which constitute the 4 Ps) of an organization with regards to its services and management of...
How to Build Comprehensive Knowledge About ITIL
In today’s service-based environment, IT enterprises across the globe are looking to provide services that cater to the next-gen business demand and ensure those services add value that aligns with the organizational business strategy....
What is ITIL and its Levels of Certification?
An ITIL (Information Technology Infrastructure Library) certification today is a highly valued qualification on the resume of an ITSM professional. It gives one better opportunities and options to move up the ladder in their...
ITIL Job Roles Filled by a Single Person – Explained!
In the face of extreme competition, enterprises are looking at reducing their overall IT operation costs to a minimum. Information Technology Infrastructure Library (ITIL) has become a widely-recognized standard for ITSM Certification Courses and administration...
ITIL Continual Service Improvement And 7-Step Improvement Process
Process Management is a key discipline for enterprises that work tirelessly to Continual Service Improvement. ITIL Continual Service Improvement embraces every aspect of the ITIL service lifecycle and can be applied to deliver a...
ITIL Service Design and its Importance
It is an established fact that the ITIL service lifecycle has 5 stages – service strategy, service design, service transition, service operation, and continual service design. All these stages are equally important to help...
