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Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

ITIL Continual Service Improvement

ITIL Continual Service Improvement – FAQs

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The current article is the last of the five-part FAQ series on the ITIL process stages. If you have missed our earlier article in this series covering FAQs on Service Operation, you can find...
itil 4 2019 - invensis learning

Everything You Need To Know About ITIL 4 – 2019 Update

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With this new ITIL 4 update, professionals who had doubts about ITIL’s waning popularity with regards to employability were laid to rest. ITIL’s place in the service management community will have a stronger foothold...
How Project Managers are Using ITIL in an Effective Way

How Project Managers are Using ITIL in an Effective Way

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ITIL has been adopted and implemented in organizations across the world. Successful implementations often have a lot of planning, and research in the background before the actual adoption process starts. One such background work...
6 Steps to Create ITIL Friendly Culture in Your Organization

6 Steps to Create ITIL Friendly Culture in Your Organization

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According to Gartner’s ‘ITIL and Process Improvement Key Initiative’ report, organizations believe implementing Information Technology Information Library (ITIL) has improved customer satisfaction with IT services and has resulted in better communication and information flow...
VeriSM vs ITIL 4 - Invensis Learning

VeriSM vs ITIL 4: The Differences and Similarities

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While ITIL has remained approximately for several years and is known as one of the best (ITSM) IT service management best practices platforms. VeriSM founded in 2018 is trying to fit into the sector...
ITIL Service Transition

ITIL Service Transition – FAQs

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The current article is the third of the five-part FAQ series on the ITIL process stages. If you have missed our earlier article in this series covering FAQs on Service Design Service Transition helps organizations...
How ITIL can help IT Services through Cloud

How ITIL can Help IT Services Through Cloud

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Cloud-based IT services are omnipresent in many large IT enterprises and SMBs across the globe. Compared to traditional IT services that were offered in-house, cloud-based IT services have changed the way we consume content...
How to Build Comprehensive knowledge about ITIL

How to Build Comprehensive Knowledge About ITIL

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In today’s service-based environment, IT enterprises across the globe are looking to provide services that cater to the next-gen business demand and ensure those services add value that aligns with the organizational business strategy....
ITIL Service Operation

ITIL Service Operation – FAQs

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The current article is the fourth in the five-part FAQ series on the ITIL process stages. If you have missed our earlier article in this series covering FAQs on Service Transition you can find...
8 Things IT Managers Should Know before Implementing ITIL

8 Things IT Managers Should Know before Implementing ITIL

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IT project managers get themselves certified in ITIL where they learn the principles of ITIL in theory and think they are ready to implement those processes and principles in their organizations. However, ITIL implementation...

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