ITIL Service Design – FAQs
The current article is the second in the five-part FAQ series on the ITIL process stages. If you have missed our earlier article in this series covering FAQs on Service Strategy, you can find...
ITIL Service Strategy – FAQs
Organizations are today looking at the ITIL framework as a methodology that streamlines the overall IT process, brings in cost efficiencies, and better alignment between business and IT. This FAQ series will drill down...
CMDB, ITIL: Keeping Track of IT Assets
Your organization is growing and so is its IT infrastructure every day. With growth, comes addition of people, resources, and hardware and software assets. It is of essential importance that all assets of your...
How Project Managers are Using ITIL in an Effective Way
ITIL has been adopted and implemented in organizations across the world. Successful implementations often have a lot of planning, and research in the background before the actual adoption process starts. One such background work...
8 Things IT Managers Should Know before Implementing ITIL
IT project managers get themselves certified in ITIL where they learn the principles of ITIL in theory and think they are ready to implement those processes and principles in their organizations. However, ITIL implementation...
The Value of ITIL Certifications
ITIL principles help organizations define the scope of improvement, and services that can be leveraged from within the organization to enable improvement. In the process, ITIL helps an organization reduce costs on the one...
Importance of ITIL in a Virtual Environment
Virtualization is the process of creating something that is virtual yet not real. The ‘something’ can be network resources, storage devices, or an operating system. According to Moore’s law, Virtualization should be made a...
ITIL Service Design and its Importance
It is an established fact that the ITIL service lifecycle has 5 stages – service strategy, service design, service transition, service operation, and continual service design. All these stages are equally important to help...
7 Reasons to Start Using ITIL and ITSM Today
An IT organization may have made huge investments to improve its infrastructure. However, that does not guarantee that the organization will deliver excellent performance in terms of cost reduction and profit enhancement. The implementation...
Importance of IT Communications in ITIL Implementation
It is common knowledge that ITIL is a framework for service management. However, several organizations tend to ignore the importance of people when it comes to implementing ITIL. The role of people is as...
