A Comprehensive Guide on Change Management in ITIL
As businesses contend for market position and share, IT must be flexible and adaptive regarding its services. As a result, almost all businesses rely on the availability of IT services. Furthermore, businesses expect the...
What is Service Level Management?: Objective And Process
Service Level Management is the process that is responsible for negotiating Service Level Agreements and ensuring that they are met. IT is one of the 5 components of the ITIL service delivery area. The...
ITSM Best Practices to Achieve Continuous Process Improvement
IT service management (ITSM) focuses on integrating IT services with the organization's overall operations and processes, so it is important to understand ITSM best practices for improving efficiency. Since most of the applications are...
Key ITIL Concepts That One Should Know
ITIL or Information Technology Infrastructure Library was developed to assist organizations with streamlining the IT department with the rest of the company. It takes a holistic approach to operations within a company and focuses...
ITIL Service Design and its Importance
It is an established fact that the ITIL service lifecycle has 5 stages – service strategy, service design, service transition, service operation, and continual service design. All these stages are equally important to help...
What is ITIL Service Validation And Testing?
ITIL V3 introduced service validation and testing as a new process to test and validate the new services or changes to the existing services being introduced. The main purpose of the service validation and...
Implementing ITIL Framework with Other Process Methodologies
ITIL® is the most prominent, consistent, and comprehensive documentation of best practices for ITSM Certification.
Over the past three decades, the ITIL framework has evolved and kept pace with the advancement in technology and the growing...
7 Critical ITIL Abbreviations You Should Know
It would be fair to say that ITSM Certifications has evolved over the years. ITSM is not just structured processes and supporting procedures, it has evolved into an entity where discipline has become adept...
ITIL Vendor Management – Know How to Do It Right
Learn about how ITIL Vendor management facilitates and manages the vendor and organization relationship, along with its key roles in IT sectors. ITIL, or Information Technology Infrastructure Library, an acronym, was used for the...
10 Strategies to Build Successful Career in IT Service Management
Acquiring ITIL Knowledge has several advantages but more importantly, higher salary remuneration and landing key job roles are what drive people to go for ITIL certification. But, many do not know how to get...
