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Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

supplier management - invensis learning

A Comprehensive Guide to ITIL Supplier Management

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Every organization purchases some quantity of goods and services from external suppliers. These supplies are essential for the smooth functioning of an organization. It is thus important that the organization engages properly with its...
Information security management in ITIL - invensis learning

A Comprehensive Overview of Information Security Management

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Information security describes the activities which are related to the protection of information and infrastructure assets against the risk of being misused, lost, disclosed, and damaged. Information Security Management (ISM) is a governance activity...
How Project Managers are Using ITIL in an Effective Way

Mastering the Seven Step Improvement Process in ITIL

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ITIL has been adopted and implemented in organizations across the world. Successful implementations often have a lot of planning, and research in the background before the actual adoption process starts. One such background work...
How ITIL Helps your BYOD Strategy

Enhance Your BYOD Strategy Using ITIL Framework

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Mobile devices and tablets are transforming the way employees work and how IT supports them. The BYOD (Bring-Your-Own-Device) strategy has several benefits to your organization and end-users, especially the cost-cutting in terms of procuring...
Mapping ITIL processes in your Disaster Recovery Plan

Essential Elements of an ITIL Disaster Recovery Plan

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You may be able to come up with the best disaster recovery (DR) plan, assign responsibilities to various personnel involved and ensure everything is in place. However, the critical part is maintaining the plan,...
Change Management Best Practices - Invensis Learning

Top 8 Best Practices for Change Management Success

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Change management has been one of the most important performance drivers for any company in the ever-changing modern world.  The corporate world is quickly changing: Technology is in constant evolution  Trends are evolving for consumers  New rules for...
IT service management - invensis learning

Understanding the ITSM Framework for Effective Management

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IT Service Management consists of all the activities which are executed by an organization for a customer. ITSM involves managing systems that provide value to customers. It is concerned with implementing IT services that...
Which Certification is more Useful

PMP vs ITIL Expert: Which Certification Is More Valuable?

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In today’s competitive job market, how do you stand out from the crowd for your dream job role? According to a popular job portal report, close to 52% of job postings require professional certifications...
ITIL Service Operation - Invensis Learning

Business Value and Optimization of ITIL Service Operation

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ITIL Service Operation serves the objective of ensuring the delivery of IT services efficiently in an organization. To ensure the consistent flow of effective IT services, the ITIL service Operation functions and processes are...
demand management in itil - invensis learning

ITIL Demand Management: A Detailed Guide

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Every business has to equip best practices in order to optimize the customer demands for each of the services. Demand management in ITIL is one such concept that takes care of the demand from...

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