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Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

ITIL Service Operation - Invensis Learning

Business Value and Optimization of ITIL Service Operation

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ITIL Service Operation serves the objective of ensuring the delivery of IT services efficiently in an organization. To ensure the consistent flow of effective IT services, the ITIL service Operation functions and processes are...
release and deployment management - invensis learning

Understanding Effective Release and Deployment Management

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The main objective of the release and deployment management is planning, scheduling, and controlling of the build, testing, and deployment of releases and delivering the new functionality which is required by the businesses and...
ITIL Business Relationship management - Invensis Learning

A Comprehensive Guide to ITIL Business Relationship Management

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In every organization, a new project needs adequate justification for approval and budget allocation. The introduction of a new IT service is counted as a project as it needs financial investment along with many...
ITSM vs ITIL - Invensis Learning

ITSM vs ITIL: What’s the Difference?

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One of the most common questions when it comes to IT service management is: "What is the difference between ITSM and ITIL®?" In this article, let us explore the concept of ITSM vs ITIL. IT...
ITIL Access Management - invensis learning

ITIL Access Management: Key Objectives and Process

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Access Management in an organization is the virtue of how well the organization function when it comes to authorization of assets to users. The concerning aspect of unauthorized access is eliminated with effective access...
How to Combine the ITIL Best Practices with the Agile Mindset?

Benefits of Combining ITIL vs Agile Approaches

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In today’s competitive workplace, several enterprises are into business transformation using ITIL and other industry oriented frameworks for IT Service Management. Their main focus is on improving service quality. Besides quality, organizations are trying...
Significance and Key Benefits of ITIL 4

10 Key Benefits of ITIL in Digital Transformation

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Digital Transformation has been a hot topic in recent years as data is found to be the greatest asset in the current era. Digital devices and data help in developing Information Technology to the...
IT service management - invensis learning

Understanding the ITSM Framework for Effective Management

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IT Service Management consists of all the activities which are executed by an organization for a customer. ITSM involves managing systems that provide value to customers. It is concerned with implementing IT services that...
ITSM Best Practices - Invensis Learning

ITSM Best Practices: A Comprehensive Guide

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IT service management (ITSM) focuses on integrating IT services with the organization's overall operations and processes, so it is important to understand ITSM best practices for improving efficiency. Since most of the applications are...
6 Essentials for a Successful ITIL® Implementation

How to Implement ITIL for a Successful Outcome

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Information Technology Infrastructure Library (ITIL), in simple words, is a framework for IT Service Management. It is the most prominent, consistent, and comprehensive documentation of best practices for IT Service Management, according to the...

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