Advertisement
PRINCE2 Certification Training

Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

strategy management for IT services - invensis learning

What You Need to Know About IT Strategy Management

0
Strategy management for IT services is a process of defining and maintaining the perspective, position, plans, and patterns (which constitute the 4 Ps) of an organization with regards to its services and management of...
Change Management vs Project Management - Invensis Learning

Understanding Change Management vs Project Management

0
The success of an organization is critically dependent on its ability to adapt to new business environments as they develop. In order to do so, a structure must be adopted to introduce new methods...

Key ITIL Concepts Every Professional Should Know

0
ITIL or Information Technology Infrastructure Library was developed to assist organizations with streamlining the IT department with the rest of the company. It takes a holistic approach to operations within a company and focuses...
How to Build an Effective ITSM Strategy

6 Steps to Create an Effective ITSM Strategy

0
The trick behind providing good service is efficient ITSM (ITSM). A customer or business user will not know what is going on behind the scenes at the service provider’s premises. What can be seen...
ITIL Service Design and its Importance

Understanding ITIL Service Design: Principles and Benefits

1
It is an established fact that the ITIL service lifecycle has 5 stages – service strategy, service design, service transition, service operation, and continual service design. All these stages are equally important to help...
What is VeriSM - Invensis Learning

What is VeriSM? A Complete Overview

0
In today’s dynamic business environment where there is a widespread digital transformation happening across industry sectors, it needs proper service management frameworks and guidelines to address the complexity. This is precisely what VeriSM strives...
ITIL Vendor Management

Understanding the Stages of ITIL Vendor Management

0
Learn about how ITIL Vendor management facilitates and manages the vendor and organization relationship, along with its key roles in IT sectors. ITIL, or Information Technology Infrastructure Library, an acronym, was used for the...
ITIL Service Transition - Invensis Learning

Achieve Process Excellence with ITIL Service Transition

0
The role of ITIL Service Transition is to move services and service changes into operational use. ITIL Service Transition also introduces the service knowledge management system (SKMS) which has the ability to support organizational...
value creation through services - invensis learning

Understanding Value Creation Through Services in ITIL

0
The value of a service comes from what it enables someone to do and what the service is made from. Thus we can say that the customer decides the value of a service and...
What is Workflow Orchestration

What is Workflow Orchestration?: The Complete Business Guide

0
Behind every seamless customer experience, every lightning-fast product release, and every synchronized system integration lies something most people never see: workflow orchestration. It may not be flashy or visible every day. Still, it represents...

Related Articles

Popular Posts