Advertisement
PRINCE2 Certification Training

Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

7 Critical ITIL Abbreviations You Should Know

7 Key ITIL Abbreviations You Should Know

7
It would be fair to say that ITSM Certifications has evolved over the years.  ITSM is not just structured processes and supporting procedures, it has evolved into an entity where discipline has become adept...
ITSM Best Practices - Invensis Learning

ITSM Best Practices: A Comprehensive Guide

0
IT service management (ITSM) focuses on integrating IT services with the organization's overall operations and processes, so it is important to understand ITSM best practices for improving efficiency. Since most of the applications are...
ITIL Access Management - invensis learning

ITIL Access Management: Key Objectives and Process

0
Access Management in an organization is the virtue of how well the organization function when it comes to authorization of assets to users. The concerning aspect of unauthorized access is eliminated with effective access...
Which Certification is more Useful

PMP vs ITIL Expert: Which Certification Is More Valuable?

11
In today’s competitive job market, how do you stand out from the crowd for your dream job role? According to a popular job portal report, close to 52% of job postings require professional certifications...
knowledge management - invensis learning

ITIL Knowledge Management Explained: A Complete Overview

0
The Service Knowledge Management System (SKMS) is a collection of systems, tools, and databases that are required for knowledge management to be successful. It is the responsibility of Knowledge Management in ITIL to maintain...
ITIL Service Operation - Invensis Learning

Business Value and Optimization of ITIL Service Operation

0
ITIL Service Operation serves the objective of ensuring the delivery of IT services efficiently in an organization. To ensure the consistent flow of effective IT services, the ITIL service Operation functions and processes are...
ITIL Business Relationship management - Invensis Learning

A Comprehensive Guide to ITIL Business Relationship Management

0
In every organization, a new project needs adequate justification for approval and budget allocation. The introduction of a new IT service is counted as a project as it needs financial investment along with many...
risk management - invensis learning

Objectives of Risk Management in ITIL Explained

0
Risk, in the IT sector, is defined by the NIST as the probability that a particular threat source will accidentally or intentionally exploit particular information system vulnerabilities. The threats can arise from vulnerabilities or...
ITIL incident management - invensis learning

ITIL Incident Management Process: Steps and Flow Diagram

0
Business always targets uninterrupted services to accomplish greater proficiency and productivity. Incident management is the initial step embraced by most enterprises for achieving a speedy recovery. ITIL defines the incident as “An unplanned interruption...
demand management in itil - invensis learning

ITIL Demand Management: A Detailed Guide

0
Every business has to equip best practices in order to optimize the customer demands for each of the services. Demand management in ITIL is one such concept that takes care of the demand from...

Related Articles

Popular Posts