Advertisement
PRINCE2 Certification Training

Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

Which Certification is more Useful

PMP vs ITIL Expert: Which Certification Is More Valuable?

11
In today’s competitive job market, how do you stand out from the crowd for your dream job role? According to a popular job portal report, close to 52% of job postings require professional certifications...
knowledge management - invensis learning

ITIL Knowledge Management Explained: A Complete Overview

0
The Service Knowledge Management System (SKMS) is a collection of systems, tools, and databases that are required for knowledge management to be successful. It is the responsibility of Knowledge Management in ITIL to maintain...
release and deployment management - invensis learning

Understanding Effective Release and Deployment Management

0
The main objective of the release and deployment management is planning, scheduling, and controlling of the build, testing, and deployment of releases and delivering the new functionality which is required by the businesses and...
service validation and testing - invensis learning

Understanding ITIL Service Validation and Testing

0
ITIL V3 introduced service validation and testing as a new process to test and validate the new services or changes to the existing services being introduced. The main purpose of the service validation and...
Mapping ITIL processes in your Disaster Recovery Plan

Essential Elements of an ITIL Disaster Recovery Plan

7
You may be able to come up with the best disaster recovery (DR) plan, assign responsibilities to various personnel involved and ensure everything is in place. However, the critical part is maintaining the plan,...
ITSM vs ITIL - Invensis Learning

ITSM vs ITIL: What’s the Difference?

0
One of the most common questions when it comes to IT service management is: "What is the difference between ITSM and ITIL®?" In this article, let us explore the concept of ITSM vs ITIL. IT...
ITSM Best Practices - Invensis Learning

ITSM Best Practices: A Comprehensive Guide

0
IT service management (ITSM) focuses on integrating IT services with the organization's overall operations and processes, so it is important to understand ITSM best practices for improving efficiency. Since most of the applications are...
Best ITSM Tools

Discover the 6 Best IT Service Management Tools Available

0
To establish and maintain a robust IT ecosystem, boost staff productivity, decrease IT risks, and enhance the end-user experience, it's no wonder that the majority of firms are using the best ITSM solutions. However, we...
IT service management - invensis learning

Understanding the ITSM Framework for Effective Management

0
IT Service Management consists of all the activities which are executed by an organization for a customer. ITSM involves managing systems that provide value to customers. It is concerned with implementing IT services that...
CMDB, ITIL: Keeping Track of IT Assets

How CMDB Helps Track IT Assets in ITIL

0
Your organization is growing and so is its IT infrastructure every day. With growth, comes addition of people, resources, and hardware and software assets. It is of essential importance that all assets of your...

Related Articles

Popular Posts