Understanding Effective Release and Deployment Management
The main objective of the release and deployment management is planning, scheduling, and controlling of the build, testing, and deployment of releases and delivering the new functionality which is required by the businesses and...
What You Need to Know About IT Strategy Management
Strategy management for IT services is a process of defining and maintaining the perspective, position, plans, and patterns (which constitute the 4 Ps) of an organization with regards to its services and management of...
Understanding the Objectives of Risk Management
Risk, in the IT sector, is defined by the NIST as the probability that a particular threat source will accidentally or intentionally exploit particular information system vulnerabilities. The threats can arise from vulnerabilities or...
Achieve Process Excellence with ITIL Service Transition
The role of ITIL Service Transition is to move services and service changes into operational use. ITIL Service Transition also introduces the service knowledge management system (SKMS) which has the ability to support organizational...
Mastering the Seven Step Improvement Process in ITIL
ITIL has been adopted and implemented in organizations across the world. Successful implementations often have a lot of planning, and research in the background before the actual adoption process starts. One such background work...
Top 8 Best Practices for Change Management Success
Change management has been one of the most important performance drivers for any company in the ever-changing modern world.
The corporate world is quickly changing:
Technology is in constant evolution
Trends are evolving for consumers
New rules for...
A Comprehensive Guide to IT Service Continuity Management
Service continuity management is a reactive and proactive process that involves contingency planning for recovery in case the information and communication technology service is damaged or put out of action by a sudden disaster....
A Comprehensive Guide to ITIL Business Relationship Management
In every organization, a new project needs adequate justification for approval and budget allocation. The introduction of a new IT service is counted as a project as it needs financial investment along with many...
Understanding the ITIL Framework: Key Concepts Explained
The ITIL framework encompasses the complete information technology lifespan in a company. It is termed the IT Service Lifecycle. Service lifecycle is an approach to ITSM Certification Courses that places an emphasis on how important...
What is SLA? A Comprehensive Guide to Service Levels
Service Level Agreement (SLA) is the most fundamental aspect of the ITSM Certification Courses philosophy. Everything that ITIL recommends and suggests revolves around the assumption of an effective SLA. An SLA is a set...
