Advertisement
PRINCE2 Certification Training

Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

service portfolio management

Understanding Service Portfolio Management

0
Service portfolio management is the governance process of the service portfolio. The process is one by which a service provider can manage their investments across the service lifecycle by taking into account every service...
How Does ITIL Assist Businesses in Their Digital Transformation?

ITSM Digital Transformation: Key Benefits Explored

0
Do you know what digital transformation is, how companies achieve it, and what that means for ITSM? In the present era, digital transformation is spreading widely, and every firm is gearing up for a...
Common ITIL Implementation Mistakes to Avoid at All Costs

10 Key ITIL Implementation Mistakes You Must Avoid

0
The Service Desk as prescribed by ITIL comes into existence only when something goes wrong in an organization. Things can go wrong in various ways such as software expires, a laptop becomes non-functional, or...
itil service request fulfillment - invensis learning

Key Activities in ITIL Service Request Fulfillment

0
A formal request by a user for any service they require such as the installation of new software, change of hardware, or replacement of a component is called a service request. The official definition...
ITIL Service Transition - Invensis Learning

Achieve Process Excellence with ITIL Service Transition

0
The role of ITIL Service Transition is to move services and service changes into operational use. ITIL Service Transition also introduces the service knowledge management system (SKMS) which has the ability to support organizational...
ITIl Service Providers - Invensis learning

Understanding ITIL Service Providers and Their Types

0
The ITIL service providers and service portfolio are the two phases of the same coin. While one of them takes care of the supply of services between the internal and the external customers, the...
service validation and testing - invensis learning

Understanding ITIL Service Validation and Testing

0
ITIL V3 introduced service validation and testing as a new process to test and validate the new services or changes to the existing services being introduced. The main purpose of the service validation and...
How Project Managers are Using ITIL in an Effective Way

Mastering the Seven Step Improvement Process in ITIL

0
ITIL has been adopted and implemented in organizations across the world. Successful implementations often have a lot of planning, and research in the background before the actual adoption process starts. One such background work...
What is Workflow Orchestration

What is Workflow Orchestration?: The Complete Business Guide

0
Behind every seamless customer experience, every lightning-fast product release, and every synchronized system integration lies something most people never see: workflow orchestration. It may not be flashy or visible every day. Still, it represents...
6 Essentials for a Successful ITIL® Implementation

How to Implement ITIL for a Successful Outcome

0
Information Technology Infrastructure Library (ITIL), in simple words, is a framework for IT Service Management. It is the most prominent, consistent, and comprehensive documentation of best practices for IT Service Management, according to the...

Related Articles

Popular Posts