Advertisement
PRINCE2 Certification Training

Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

risk management - invensis learning

Understanding the Objectives of Risk Management

0
Risk, in the IT sector, is defined by the NIST as the probability that a particular threat source will accidentally or intentionally exploit particular information system vulnerabilities. The threats can arise from vulnerabilities or...
IT service management - invensis learning

Understanding the ITSM Framework for Effective Management

0
IT Service Management consists of all the activities which are executed by an organization for a customer. ITSM involves managing systems that provide value to customers. It is concerned with implementing IT services that...
service level management - invensis learning

What is Service Level Management? A Comprehensive Guide

0
Service Level Management is the process that is responsible for negotiating Service Level Agreements and ensuring that they are met. IT is one of the 5 components of the ITIL service delivery area. The...
value creation through services - invensis learning

Understanding Value Creation Through Services in ITIL

0
The value of a service comes from what it enables someone to do and what the service is made from. Thus we can say that the customer decides the value of a service and...
Information security management in ITIL - invensis learning

A Comprehensive Overview of Information Security Management

0
Information security describes the activities which are related to the protection of information and infrastructure assets against the risk of being misused, lost, disclosed, and damaged. Information Security Management (ISM) is a governance activity...
strategy management for IT services - invensis learning

What You Need to Know About IT Strategy Management

0
Strategy management for IT services is a process of defining and maintaining the perspective, position, plans, and patterns (which constitute the 4 Ps) of an organization with regards to its services and management of...
Which Certification is more Useful

ITIL vs PMP Certification: Making the Right Choice

11
In today’s competitive job market, how do you stand out from the crowd for your dream job role? According to a popular job portal report, close to 52% of job postings require professional certifications...
How ITIL Simplifies the Problem Management Process?

A Comprehensive Guide to ITIL Problem Management

0
A problem is an integral part of service delivery. Especially in the IT service management context, every other day there is a new software release, a new security patch, a change in the systems...
7 Critical ITIL Abbreviations You Should Know

7 Key ITIL Abbreviations You Should Know

7
It would be fair to say that ITSM Certifications has evolved over the years.  ITSM is not just structured processes and supporting procedures, it has evolved into an entity where discipline has become adept...
IT service continuity management - invensis learning

A Comprehensive Guide to IT Service Continuity Management

0
Service continuity management is a reactive and proactive process that involves contingency planning for recovery in case the information and communication technology service is damaged or put out of action by a sudden disaster....

Related Articles

Popular Posts