Advertisement
PRINCE2 Certification Training

Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

what is capacity management-invensis learning

Understanding What Capacity Management Is and Its Importance

0
By ensuring effective capacity management in an organization can be really efficient in terms of productivity, revenue, etc. Any organization gets their merit with their capabilities and the readiness of the resources that brings...
service desk in ITIL - invensis learning

ITIL Service Desk: Streamline and Enhance Your IT Operations

0
A service desk is the primary point of contact for the coordination of activities between the end-user and the IT service provider. In this blog, we will learn about the various operations of the...
How Does ITIL Assist Businesses in Their Digital Transformation?

ITSM Digital Transformation: Key Benefits Explored

0
Do you know what digital transformation is, how companies achieve it, and what that means for ITSM? In the present era, digital transformation is spreading widely, and every firm is gearing up for a...

Key ITIL Concepts Every Professional Should Know

0
ITIL or Information Technology Infrastructure Library was developed to assist organizations with streamlining the IT department with the rest of the company. It takes a holistic approach to operations within a company and focuses...
Change Management vs Project Management - Invensis Learning

Understanding Change Management vs Project Management

0
The success of an organization is critically dependent on its ability to adapt to new business environments as they develop. In order to do so, a structure must be adopted to introduce new methods...
ITIL Service Transition

ITIL Service Transition – FAQs

10
The current article is the third of the five-part FAQ series on the ITIL process stages. If you have missed our earlier article in this series covering FAQs on Service Design Service Transition helps organizations...
Mapping ITIL processes in your Disaster Recovery Plan

Essential Elements of an ITIL Disaster Recovery Plan

7
You may be able to come up with the best disaster recovery (DR) plan, assign responsibilities to various personnel involved and ensure everything is in place. However, the critical part is maintaining the plan,...
strategy management for IT services - invensis learning

What You Need to Know About IT Strategy Management

0
Strategy management for IT services is a process of defining and maintaining the perspective, position, plans, and patterns (which constitute the 4 Ps) of an organization with regards to its services and management of...
service level management - invensis learning

What is Service Level Management? A Comprehensive Guide

0
Service Level Management is the process that is responsible for negotiating Service Level Agreements and ensuring that they are met. IT is one of the 5 components of the ITIL service delivery area. The...
Service catalogue management - invensis learning

Everything You Need to Know About Service Catalogue Management

0
Service Catalogue Management is a way of keeping the operational service information consolidated in a catalogue. It helps in providing access to the authorized users for specific services. In this article, we will learn...

Related Articles

Popular Posts