Advertisement
PRINCE2 Certification Training

Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

value creation through services - invensis learning

Understanding Value Creation Through Services in ITIL

0
The value of a service comes from what it enables someone to do and what the service is made from. Thus we can say that the customer decides the value of a service and...
CMDB, ITIL: Keeping Track of IT Assets

What is a Configuration Management Database (CMDB)?

0
Your organization is growing and so is its IT infrastructure every day. With growth, comes addition of people, resources, and hardware and software assets. It is of essential importance that all assets of your...
How to Build an Effective ITSM Strategy

6 Steps to Create an Effective ITSM Strategy

0
The trick behind providing good service is efficient ITSM (ITSM). A customer or business user will not know what is going on behind the scenes at the service provider’s premises. What can be seen...
Best ITSM Tools

Discover the 6 Best IT Service Management Tools Available

0
To establish and maintain a robust IT ecosystem, boost staff productivity, decrease IT risks, and enhance the end-user experience, it's no wonder that the majority of firms are using the best ITSM solutions. However, we...
IT service continuity management - invensis learning

A Comprehensive Guide to IT Service Continuity Management

0
Service continuity management is a reactive and proactive process that involves contingency planning for recovery in case the information and communication technology service is damaged or put out of action by a sudden disaster....
supplier management - invensis learning

A Comprehensive Guide to ITIL Supplier Management

0
Every organization purchases some quantity of goods and services from external suppliers. These supplies are essential for the smooth functioning of an organization. It is thus important that the organization engages properly with its...
knowledge management - invensis learning

ITIL Knowledge Management Explained: A Complete Overview

0
The Service Knowledge Management System (SKMS) is a collection of systems, tools, and databases that are required for knowledge management to be successful. It is the responsibility of Knowledge Management in ITIL to maintain...
Mapping ITIL processes in your Disaster Recovery Plan

Essential Elements of an ITIL Disaster Recovery Plan

7
You may be able to come up with the best disaster recovery (DR) plan, assign responsibilities to various personnel involved and ensure everything is in place. However, the critical part is maintaining the plan,...
How Does ITIL Assist Businesses in Their Digital Transformation?

ITSM Digital Transformation: Key Benefits Explored

0
Do you know what digital transformation is, how companies achieve it, and what that means for ITSM? In the present era, digital transformation is spreading widely, and every firm is gearing up for a...
strategy management for IT services - invensis learning

What You Need to Know About IT Strategy Management

0
Strategy management for IT services is a process of defining and maintaining the perspective, position, plans, and patterns (which constitute the 4 Ps) of an organization with regards to its services and management of...

Related Articles

Popular Posts