Understanding Change Management vs Project Management
The success of an organization is critically dependent on its ability to adapt to new business environments as they develop. In order to do so, a structure must be adopted to introduce new methods...
Objectives and Benefits of ITIL Change Management
Change management in ITIL is a process designed to understand the risks involved and minimize them while making changes in the IT infrastructure. The Change Management process is a sequence of activities that are...
Top 8 Best Practices for Change Management Success
Change management has been one of the most important performance drivers for any company in the ever-changing modern world.
The corporate world is quickly changing:
Technology is in constant evolution
Trends are evolving for consumers
New rules for...
ITIL Service Desk: Streamline and Enhance Your IT Operations
A service desk is the primary point of contact for the coordination of activities between the end-user and the IT service provider. In this blog, we will learn about the various operations of the...
ITIL Demand Management: A Detailed Guide
Every business has to equip best practices in order to optimize the customer demands for each of the services. Demand management in ITIL is one such concept that takes care of the demand from...
Achieve Process Excellence with ITIL Service Transition
The role of ITIL Service Transition is to move services and service changes into operational use. ITIL Service Transition also introduces the service knowledge management system (SKMS) which has the ability to support organizational...
A Comprehensive Guide to ITIL Supplier Management
Every organization purchases some quantity of goods and services from external suppliers. These supplies are essential for the smooth functioning of an organization. It is thus important that the organization engages properly with its...
Understanding ITIL Availability Management in Detail
Availability Management in ITIL is the ability of a configuration item or IT Service to perform its agreed function when required. Availability is determined by reliability, maintainability, serviceability, performance, and security. It is the...
Business Value and Optimization of ITIL Service Operation
ITIL Service Operation serves the objective of ensuring the delivery of IT services efficiently in an organization. To ensure the consistent flow of effective IT services, the ITIL service Operation functions and processes are...
7 Key ITIL Abbreviations You Should Know
It would be fair to say that ITSM Certifications has evolved over the years. ITSM is not just structured processes and supporting procedures, it has evolved into an entity where discipline has become adept...
