How to Combine the ITIL Best Practices with the Agile Mindset?
In today’s competitive workplace, several enterprises are into business transformation using ITIL and other industry oriented frameworks for IT Service Management. Their main focus is on improving service quality. Besides quality, organizations are trying...
10 Strategies to Build Successful Career in IT Service Management
Acquiring ITIL Knowledge has several advantages but more importantly, higher salary remuneration and landing key job roles are what drive people to go for ITIL certification. But, many do not know how to get...
VeriSM – A Service Management Framework for Digital Transformation
The service Management concept is merely no longer limited to IT. Every organization is now a service provider. Organizations that focus on selling products need to provide essential services to flourish. The concept of...
Key ITIL Concepts That One Should Know
ITIL or Information Technology Infrastructure Library was developed to assist organizations with streamlining the IT department with the rest of the company. It takes a holistic approach to operations within a company and focuses...
Effective Organizational Change Management With Examples
Many of today's companies are in continuous flux as they adapt to the continually changing external economic climate, local and global economies, and technical innovation. This means policies, structures, and methods in the workplace...
Key Differences Between Change Management and Project Management
The success of an organization is critically dependent on its ability to adapt to new business environments as they develop. In order to do so, a structure must be adopted to introduce new methods...
Top 10 Quick Wins by Implementing ITIL
Information Technology Infrastructure Library (ITIL) is a de facto industry standard for IT organizations across the globe. But then major changes through ITIL take time and effort and there is every chance that key...
What is VeriSM? A Beginner’s Guide to VeriSM Approach
In today’s dynamic business environment where there is a widespread digital transformation happening across industry sectors, it needs proper service management frameworks and guidelines to address the complexity. This is precisely what VeriSM strives...
ITIL Vendor Management – Know How to Do It Right
Learn about how ITIL Vendor management facilitates and manages the vendor and organization relationship, along with its key roles in IT sectors. ITIL, or Information Technology Infrastructure Library, an acronym, was used for the...
An Overview of Availability Management in ITIL
Availability Management in ITIL is the ability of a configuration item or IT Service to perform its agreed function when required. Availability is determined by reliability, maintainability, serviceability, performance, and security. It is the...
