Advertisement
PRINCE2 Certification Training

Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

ITIL Service Strategy

ITIL Service Strategy: Aligning IT with Business Needs

0
For an organization to be successful, it is essential for them to have a set of overall objectives which are clearly defined and a sound business strategy associated with those ideas. This business strategy...
service validation and testing - invensis learning

Understanding ITIL Service Validation and Testing

0
ITIL V3 introduced service validation and testing as a new process to test and validate the new services or changes to the existing services being introduced. The main purpose of the service validation and...
ITIL Access Management - invensis learning

ITIL Access Management: Key Objectives and Process

0
Access Management in an organization is the virtue of how well the organization function when it comes to authorization of assets to users. The concerning aspect of unauthorized access is eliminated with effective access...
ITIL Service Transition - Invensis Learning

Achieve Process Excellence with ITIL Service Transition

0
The role of ITIL Service Transition is to move services and service changes into operational use. ITIL Service Transition also introduces the service knowledge management system (SKMS) which has the ability to support organizational...
Mapping ITIL processes in your Disaster Recovery Plan

Essential Elements of an ITIL Disaster Recovery Plan

7
You may be able to come up with the best disaster recovery (DR) plan, assign responsibilities to various personnel involved and ensure everything is in place. However, the critical part is maintaining the plan,...
ITSM Best Practices - Invensis Learning

ITSM Best Practices: A Comprehensive Guide

0
IT service management (ITSM) focuses on integrating IT services with the organization's overall operations and processes, so it is important to understand ITSM best practices for improving efficiency. Since most of the applications are...
Information security management in ITIL - invensis learning

A Comprehensive Overview of Information Security Management

0
Information security describes the activities which are related to the protection of information and infrastructure assets against the risk of being misused, lost, disclosed, and damaged. Information Security Management (ISM) is a governance activity...
demand management in itil - invensis learning

ITIL Demand Management: A Detailed Guide

0
Every business has to equip best practices in order to optimize the customer demands for each of the services. Demand management in ITIL is one such concept that takes care of the demand from...
7 Critical ITIL Abbreviations You Should Know

7 Key ITIL Abbreviations You Should Know

7
It would be fair to say that ITSM Certifications has evolved over the years.  ITSM is not just structured processes and supporting procedures, it has evolved into an entity where discipline has become adept...
supplier management - invensis learning

A Comprehensive Guide to ITIL Supplier Management

0
Every organization purchases some quantity of goods and services from external suppliers. These supplies are essential for the smooth functioning of an organization. It is thus important that the organization engages properly with its...

Related Articles

Popular Posts