Advertisement
PRINCE2 Certification Training

Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

ITSM vs ITIL - Invensis Learning

ITSM vs ITIL: What’s the Difference?

0
One of the most common questions when it comes to IT service management is: "What is the difference between ITSM and ITIL®?" In this article, let us explore the concept of ITSM vs ITIL. IT...
What is Workflow Orchestration

What is Workflow Orchestration?: The Complete Business Guide

0
Behind every seamless customer experience, every lightning-fast product release, and every synchronized system integration lies something most people never see: workflow orchestration. It may not be flashy or visible every day. Still, it represents...
How ITIL Helps your BYOD Strategy

Enhance Your BYOD Strategy Using ITIL Framework

0
Mobile devices and tablets are transforming the way employees work and how IT supports them. The BYOD (Bring-Your-Own-Device) strategy has several benefits to your organization and end-users, especially the cost-cutting in terms of procuring...
supplier management - invensis learning

A Comprehensive Guide to ITIL Supplier Management

0
Every organization purchases some quantity of goods and services from external suppliers. These supplies are essential for the smooth functioning of an organization. It is thus important that the organization engages properly with its...
IT service management - invensis learning

Understanding the ITSM Framework for Effective Management

0
IT Service Management consists of all the activities which are executed by an organization for a customer. ITSM involves managing systems that provide value to customers. It is concerned with implementing IT services that...
How to Design ITIL SLA Structures?

What is SLA? A Comprehensive Guide to Service Levels

1
Service Level Agreement (SLA) is the most fundamental aspect of the ITSM Certification Courses philosophy. Everything that ITIL recommends and suggests revolves around the assumption of an effective SLA. An SLA is a set...
How ITIL Simplifies the Problem Management Process?

A Comprehensive Guide to ITIL Problem Management

0
A problem is an integral part of service delivery. Especially in the IT service management context, every other day there is a new software release, a new security patch, a change in the systems...
Common ITIL Implementation Mistakes to Avoid at All Costs

10 Key ITIL Implementation Mistakes You Must Avoid

0
The Service Desk as prescribed by ITIL comes into existence only when something goes wrong in an organization. Things can go wrong in various ways such as software expires, a laptop becomes non-functional, or...
ITSM Best Practices - Invensis Learning

ITSM Best Practices: A Comprehensive Guide

0
IT service management (ITSM) focuses on integrating IT services with the organization's overall operations and processes, so it is important to understand ITSM best practices for improving efficiency. Since most of the applications are...
CMDB, ITIL: Keeping Track of IT Assets

What is a Configuration Management Database (CMDB)?

0
Your organization is growing and so is its IT infrastructure every day. With growth, comes addition of people, resources, and hardware and software assets. It is of essential importance that all assets of your...

Related Articles

Popular Posts