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Latest IT Service Management Blogs

Written by industry experts and experienced trainers, our IT Service Management blogs are amalgam of the concepts, processes and practices of domains like ITIL, VeriSM, SIAM and more. It contains case studies, ITSM news, articles, latest insights, infographics and free resources to get you going with IT service management success.

Importance of ITIL in a Virtual Environment

Importance of ITIL in a Virtual Environment

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Virtualization is the process of creating something that is virtual yet not real. The ‘something’ can be network resources, storage devices, or an operating system. According to Moore’s law, Virtualization should be made a...
How ITIL Helps your BYOD Strategy

Enhance Your BYOD Strategy Using ITIL Framework

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Mobile devices and tablets are transforming the way employees work and how IT supports them. The BYOD (Bring-Your-Own-Device) strategy has several benefits to your organization and end-users, especially the cost-cutting in terms of procuring...
Significance and Key Benefits of ITIL 4

10 Key Benefits of ITIL in Digital Transformation

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Digital Transformation has been a hot topic in recent years as data is found to be the greatest asset in the current era. Digital devices and data help in developing Information Technology to the...
VeriSM Definition - Invensis Learning

Understanding VeriSM: A Service Management Approach for Digital Era

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Service administration is no longer strictly about IT in the world of digital transformation. Digitization concerns the entire organization, all departments are regarded as service providers, and innovative innovations enable any organization to deliver...
Guiding Principles in ITIL 4? and ITIL 4 Foundation Course Details

The 7 ITIL Guiding Principles: Key to Business Success

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ITIL is an acronym for Information Technology Infrastructure Library. ITIL 4 is the updated version published in 2019, where the architecture and the guidance are updated. The purpose of ITIL 4 is to generate...
ITIL Vendor Management

Understanding the Stages of ITIL Vendor Management

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Learn about how ITIL Vendor management facilitates and manages the vendor and organization relationship, along with its key roles in IT sectors. ITIL, or Information Technology Infrastructure Library, an acronym, was used for the...
The Value of ITIL Certifications

The Value of ITIL Certifications

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ITIL principles help organizations define the scope of improvement, and services that can be leveraged from within the organization to enable improvement. In the process, ITIL helps an organization reduce costs on the one...
ITIL Change Management Process

A Comprehensive Guide on Change Management in ITIL

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As businesses contend for market position and share, IT must be flexible and adaptive regarding its services. As a result, almost all businesses rely on the availability of IT services. Furthermore, businesses expect the...
How Does ITIL Assist Businesses in Their Digital Transformation?

ITSM Digital Transformation: Key Benefits Explored

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Do you know what digital transformation is, how companies achieve it, and what that means for ITSM? In the present era, digital transformation is spreading widely, and every firm is gearing up for a...
ITIL 4 Foundation Certification Guidelines

ITIL 4 Foundation Certification Guidelines

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Gathering and preparing with the aid of appropriate planning techniques is the best way to pass any examination. Thus, they allow you to distinguish yourself from the crowd by involving you professionally in your...

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