ITIL Service Strategy: Process, Objective, Scope, Focus & Value
For an organization to be successful, it is essential for them to have a set of overall objectives which are clearly defined and a sound business strategy associated with those ideas. This business strategy...
A Complete Overview of Supplier Management in ITIL
Every organization purchases some quantity of goods and services from external suppliers. These supplies are essential for the smooth functioning of an organization. It is thus important that the organization engages properly with its...
ITIL Service Operation – FAQs
The current article is the fourth in the five-part FAQ series on the ITIL process stages. If you have missed our earlier article in this series covering FAQs on Service Transition you can find...
Biggest Barriers for ITIL Adoption in an Organization
According to IDC’s 2015 report, the overall spending in the ICT sector will reach USD 3.8 trillion. The major chunk of this spending will go into the third platform technologies such as cloud, mobile,...
How to Combine the ITIL Best Practices with the Agile Mindset?
In today’s competitive workplace, several enterprises are into business transformation using ITIL and other industry oriented frameworks for IT Service Management. Their main focus is on improving service quality. Besides quality, organizations are trying...
9 Common Mistakes ITIL Professionals Must Avoid
If you are working for an IT organization, you would be conversant with the term” ITIL”. It is gaining widespread recognition in IT organizations globally.
ITIL is the most sought-after certification by IT professionals who...
ITIL 4 Foundation Certification Guidelines
Gathering and preparing with the aid of appropriate planning techniques is the best way to pass any examination. Thus, they allow you to distinguish yourself from the crowd by involving you professionally in your...
ITIL Service Transition: Process & Objectives
The role of ITIL Service Transition is to move services and service changes into operational use. ITIL Service Transition also introduces the service knowledge management system (SKMS) which has the ability to support organizational...
ITIL Service Design – FAQs
The current article is the second in the five-part FAQ series on the ITIL process stages. If you have missed our earlier article in this series covering FAQs on Service Strategy, you can find...
How ITIL Helps your BYOD Strategy
Mobile devices and tablets are transforming the way employees work and how IT supports them. The BYOD (Bring-Your-Own-Device) strategy has several benefits to your organization and end-users, especially the cost-cutting in terms of procuring...
